This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
These tips from experienced hoteliers can make the task of responding to guest feedback a little less daunting, and they also show how imperative it is to engage with customers in the form of review responses.
Sydney’s Maybe Sammy is the highest-ranking Australian bar on the 2022 edition of The World’s 50 Best Bars list. It marks the fourth consecutive year the high-glam venue has come out on top, with the bar snagging the no.29 spot. The top 50 bars were announced at an awards ceremony held in Barcelona earlier in the week, with some of the Maybe Sammy team celebrating the big win in person.
The Netherlands: Sircle Collection will open its second location of The Cover private members club in Amsterdam this winter. Soon to launch in the W Amsterdam hotel, The Cover will feature a member’s only social area, private workspaces, and the AWAY spa and gym. . Members will be granted exclusive benefits across Sircle Collection’s portfolio of hotels, spa treatments, meeting spaces and more. .
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
New York-Based Bartender and Attaboy Co-Owner Sam Ross was asked to develop a new cocktail for The Violet Hour in Chicago. Ross was up for the challenge and enlisted the help of the late Milk & Honey Founder Sasha Petraske, with the pair coming up with a drink that combined equal parts Campari, bourbon, Amaro Nonino and lemon juice in 2008. The Campari was later replaced with Aperol to mellow out the bitterness, resulting in a harmonious drink that would go down in history as a modern classi
Sign up to get articles personalized to your interests!
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
New York-Based Bartender and Attaboy Co-Owner Sam Ross was asked to develop a new cocktail for The Violet Hour in Chicago. Ross was up for the challenge and enlisted the help of the late Milk & Honey Founder Sasha Petraske, with the pair coming up with a drink that combined equal parts Campari, bourbon, Amaro Nonino and lemon juice in 2008. The Campari was later replaced with Aperol to mellow out the bitterness, resulting in a harmonious drink that would go down in history as a modern classi
BHN editor Eloise Hanson speaks to Michelle Woodley, president of Preferred Hotels & Resorts, about growth opportunities, changes in guest behaviour, and travel trends. Filmed at L’Oscar London, a member of Preferred Hotels & Resorts Legend collection. The post Michelle Woodley, Preferred Hotels & Resorts, on travel trends appeared first on Boutique Hotel News.
By including a gift shop in your property and stocking it with these five types of inventory, you can boost revenue and meet the convenience needs of your guests at the same time.
As time progresses, direct bookings are becoming an integral part of every hotel’s distribution mix. After all, paying hefty commissions for third-party bookings isn’t the most desirable way to handle business. Even if you’re saving 10% in commission, that’s still a 10% increase in revenue. Hoteliers across the globe understand this and are now focusing on how to get more direct hotel bookings for their business. .
Kakadu Kitchen’s Ben Tyler and Cooinda Lodge Executive Chef Phil Foote are teaming up for the Kakadu Full Moon Feast this year. The event includes a series of dinners that will be held every month on 8 October, 5 November and 10 December at Cooinda Lodge in Kakadu National Park. Tyler, a Bininj man from Patonga Homestead, has pioneered indigenous food and drinks through his company Kakadu Kitchen, while Foote came to Kakadu after stints overseas and across the country.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
As a result of the Great Chicago Fire that killed 250 people in 1871, President Woodrow Wilson proclaimed an annual week in October as Fire Prevention Week, now the longest-running public health and safety observance on record. In 2020 , local fire departments responded to an estimated 1.4 million fires in the United States. These fires caused 3,500 civilian fire deaths and 15,200 reported civilian fire injuries.
EU: Hyatt has entered into an exclusive collaboration with German hospitality business Lindner Hotels AG to bring more than 30 properties into the Hyatt brand portfolio. Lindner Hotels AG, a family-owned hotel development, management and investment business, was founded in 1973 by architect Otto Lindner. The group operates properties under the Lindner Hotels & Resorts and the me and all hotels brands across Germany, central and eastern Europe.
In a dream restaurant, you’d have a kitchen filled with every piece of equipment required to get the job done with efficiency in mind. A space with dedicated cool rooms, dry stores and enough room for chefs to work without bumping elbows. For many, it is just that — a dream; largely thanks to soaring rent costs and the reality that most restaurant kitchens are built without wiggle room.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
Happy hours can be a great way to increase foot traffic and boost sales for restaurant and bars. Data reveals that bars with happy-hour programs had an average increase in revenue of 26 percent during happy hours. So, you can attract new customers and encourage existing ones to stick around for a bit longer with happy hour promotions. Since most happy hours take place during the week, you can use them as an opportunity to draw in people who might not normally come out to your establishment.
The goal of these five features is to help establish a threshold for your service capabilities in as labor-free a manner as possible so that guests are fully up to speed on what’s happening on-property and are never disappointed.
UK & Ireland: Storied Collection, a group of exclusive heritage hotels , has officially launched as it looks to bring guests closer to history. Designed to provide guests with a memorable stay at the intersection of history, ancestry and experiential travel, Storied Collection launches with 28 estates, castles and other historic residences-turned-accommodation, representing its forward-thinking approach to historical pursuits.
Chef Chase Kojima is set to close the doors to his fast-dining restaurant Simulation Senpai in Darling Square on 6 November. The chef is partnering up with Restaurateur Howin Chui (Kowloon Café) to expand the Senpai Empire with a new concept in Burwood this December. It is welcome news following the successful launch of Senpai Ramen in Chatswood earlier this year.
Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
Restaurant marketing revolves around making your business known. It combines different online and offline strategies to promote a restaurant and increase orders. But is it so simple to stand out from the crowd in 2022? With high inflation and the rising cost of living, people look to reduce spending on leisure activities. Restaurants, in turn, have to deal with skyrocketing prices on products and fuel.
James Ransom/Ten Speed Press. Published in Food52’s new “Simply Genius” cookbook, Nguyen’s recipe requires zero pressing or freezing “There’s so much misinformation about tofu out there,” says cookbook author Andrea Nguyen. One of those myths, she notes, is the idea that tofu must be “forced into, you know, like a vise grip, so that it is so firm that it doesn’t fall apart.
Sydney’s Parramatta Park has officially welcomed Misc. to its sprawling grounds, with the 300-seat venue bringing new life to the area. The indoor-outdoor restaurant is the brainchild of Restaurateur Jad Nehmetallah (The Picnic Burwood; Gogglebox ), who says the venue will offer an “unmatched dining experience” to guests. “Western Sydney has been waiting for a spot to proudly call their own,” he says. “The focus is on the food and what it means to different people.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
The prevalence of digital payments and automation across industries means that reliable connectivity is imperative for an organization’s success. Not only do businesses rely on an automated Point of Sale to handle a customer’s transaction–both fulfillment and payment– it is often preceded by customers interacting with digital signage, interactive apps, self-serve kiosks, and more.
The Bahamas attracts major investments as it signs a deal for a new cruise port based on Long Island, capable of handling 13,000 guests daily. The post The Bahamas Agrees on Massive New Cruise Port Development appeared first on Cruise Hive.
US: Salt Hotels, a collection of boutique hotels across the United States, will debut its latest property, The West Hotel, in Minneapolis next year. The West Hotel is a collaboration between Minneapolis based developer Commutator LLC, Snow Kreilich Architects, Neri&Hu, and Greiner Construction. Housed in a former bras foundry, the hotel will feature 123 guest rooms and a lobby including communal workspaces, a fireside lounge, a library, a stone cellar cocktail bar, a rooftop bar with an outd
Australian beef producers Jack’s Creek have received international recognition by earning the title of World’s Best Rib-Eye in the World Steak Challenge 2022. The competition was held at Fire Steak House & Bar in Dublin, Ireland last week and brought together the industry’s best producers and suppliers. Contestants were able to showcase their products and breed credentials across seven different categories.
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
Here’s how loyalty programs often pan out: A customer downloads the app. They might create an account, log in, place an order, and apply a discount — or they might not even get that far. And when they close their phone or exit the order line, they never touch the app again. Does that sound familiar? If your answer is, “Yes, chef,” then you aren’t alone.
Hotel POS systems are the perfect solution for modern hoteliers who are on the go. The hospitality industry is a flexible, constantly changing work environment, and that’s why you need to have a payment system that provides the flexibility you need in order to accept payments no matter where your guests are. Not only will it make your life easier, but it will also provide an optimal guest experience.
Brazil: THIRDHOME, a premier club for second homeowners, has teamed up with luxury group Kempinski Hotels for a project in Laje de Pedra, Brazil. . Located on a cliff in Canela with views over the Vale do Quilombo Eco Reserve, Kempinski Laje de Pedra Hotel & Residences is an inland resort set to relaunch in 2026. . Laje de Pedra is a high-end historic hotel that will undergo a refurbishment and expansion with support from architects Perkins & Will, landscaping by Sergio Santana and dec
Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
We organize all of the trending information in your field so you don't have to. Join 11,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content