Sat.Oct 01, 2022 - Fri.Oct 07, 2022

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How to respond to reviews, according to experienced hoteliers

eHotelier

These tips from experienced hoteliers can make the task of responding to guest feedback a little less daunting, and they also show how imperative it is to engage with customers in the form of review responses.

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How a PMS and CM Helps Hoteliers Increase Reservations

Hotelogix

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Maybe Sammy named top bar in Australasia

Hospitality Magazine

Sydney’s Maybe Sammy is the highest-ranking Australian bar on the 2022 edition of The World’s 50 Best Bars list. It marks the fourth consecutive year the high-glam venue has come out on top, with the bar snagging the no.29 spot. The top 50 bars were announced at an awards ceremony held in Barcelona earlier in the week, with some of the Maybe Sammy team celebrating the big win in person.

Magazine 264
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Members club The Cover to open in Amsterdam

Boutique Hotel News

The Netherlands: Sircle Collection will open its second location of The Cover private members club in Amsterdam this winter. Soon to launch in the W Amsterdam hotel, The Cover will feature a member’s only social area, private workspaces, and the AWAY spa and gym. . Members will be granted exclusive benefits across Sircle Collection’s portfolio of hotels, spa treatments, meeting spaces and more. .

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Investing in the tourism sector? Look out for these 5 upcoming tourism trends

eHotelier

If you are investing in the tourism sector in India, look out for these 5 upcoming trends, which may see a higher surge in 2022 and onwards.

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More Trending

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Bartenders are rediscovering The Paper Plane

Hospitality Magazine

New York-Based Bartender and Attaboy Co-Owner Sam Ross was asked to develop a new cocktail for The Violet Hour in Chicago. Ross was up for the challenge and enlisted the help of the late Milk & Honey Founder Sasha Petraske, with the pair coming up with a drink that combined equal parts Campari, bourbon, Amaro Nonino and lemon juice in 2008. The Campari was later replaced with Aperol to mellow out the bitterness, resulting in a harmonious drink that would go down in history as a modern classi

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Michelle Woodley, Preferred Hotels & Resorts, on travel trends

Boutique Hotel News

BHN editor Eloise Hanson speaks to Michelle Woodley, president of Preferred Hotels & Resorts, about growth opportunities, changes in guest behaviour, and travel trends. Filmed at L’Oscar London, a member of Preferred Hotels & Resorts Legend collection. The post Michelle Woodley, Preferred Hotels & Resorts, on travel trends appeared first on Boutique Hotel News.

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Gift shops, guests, and gratitude: What you need to sell at your hotel

eHotelier

By including a gift shop in your property and stocking it with these five types of inventory, you can boost revenue and meet the convenience needs of your guests at the same time.

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How To Promote Direct Hotel Bookings – A Concise Guide

InnQuest

As time progresses, direct bookings are becoming an integral part of every hotel’s distribution mix. After all, paying hefty commissions for third-party bookings isn’t the most desirable way to handle business. Even if you’re saving 10% in commission, that’s still a 10% increase in revenue. Hoteliers across the globe understand this and are now focusing on how to get more direct hotel bookings for their business. .

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Kakadu Kitchen and Cooinda Lodge launches dinner event

Hospitality Magazine

Kakadu Kitchen’s Ben Tyler and Cooinda Lodge Executive Chef Phil Foote are teaming up for the Kakadu Full Moon Feast this year. The event includes a series of dinners that will be held every month on 8 October, 5 November and 10 December at Cooinda Lodge in Kakadu National Park. Tyler, a Bininj man from Patonga Homestead, has pioneered indigenous food and drinks through his company Kakadu Kitchen, while Foote came to Kakadu after stints overseas and across the country.

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Ahead of Fire Prevention Week – Is Your Restaurant Safe?

Modern Restaurant Management

As a result of the Great Chicago Fire that killed 250 people in 1871, President Woodrow Wilson proclaimed an annual week in October as Fire Prevention Week, now the longest-running public health and safety observance on record. In 2020 , local fire departments responded to an estimated 1.4 million fires in the United States. These fires caused 3,500 civilian fire deaths and 15,200 reported civilian fire injuries.

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Travel Outlook welcomes Senior Sales Executive Judy Cassidy

eHotelier

Hotel industry veteran Judy Cassidy is joining Travel Outlook as Senior Sales Executive.

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Hyatt to add Lindner Hotels to EU portfolio

Boutique Hotel News

EU: Hyatt has entered into an exclusive collaboration with German hospitality business Lindner Hotels AG to bring more than 30 properties into the Hyatt brand portfolio. Lindner Hotels AG, a family-owned hotel development, management and investment business, was founded in 1973 by architect Otto Lindner. The group operates properties under the Lindner Hotels & Resorts and the me and all hotels brands across Germany, central and eastern Europe.

Marketing 147
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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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The perks of production kitchens

Hospitality Magazine

In a dream restaurant, you’d have a kitchen filled with every piece of equipment required to get the job done with efficiency in mind. A space with dedicated cool rooms, dry stores and enough room for chefs to work without bumping elbows. For many, it is just that — a dream; largely thanks to soaring rent costs and the reality that most restaurant kitchens are built without wiggle room.

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Six Happy Hour Promotion Ideas to Boost Sales

Modern Restaurant Management

Happy hours can be a great way to increase foot traffic and boost sales for restaurant and bars. Data reveals that bars with happy-hour programs had an average increase in revenue of 26 percent during happy hours. So, you can attract new customers and encourage existing ones to stick around for a bit longer with happy hour promotions. Since most happy hours take place during the week, you can use them as an opportunity to draw in people who might not normally come out to your establishment.

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Five ways pre-stay communications help labor productivity

eHotelier

The goal of these five features is to help establish a threshold for your service capabilities in as labor-free a manner as possible so that guests are fully up to speed on what’s happening on-property and are never disappointed.

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Storied Collection launches in the UK and Ireland

Boutique Hotel News

UK & Ireland: Storied Collection, a group of exclusive heritage hotels , has officially launched as it looks to bring guests closer to history. Designed to provide guests with a memorable stay at the intersection of history, ancestry and experiential travel, Storied Collection launches with 28 estates, castles and other historic residences-turned-accommodation, representing its forward-thinking approach to historical pursuits.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Chase Kojima closes Simulation Senpai and expands to Burwood

Hospitality Magazine

Chef Chase Kojima is set to close the doors to his fast-dining restaurant Simulation Senpai in Darling Square on 6 November. The chef is partnering up with Restaurateur Howin Chui (Kowloon Café) to expand the Senpai Empire with a new concept in Burwood this December. It is welcome news following the successful launch of Senpai Ramen in Chatswood earlier this year.

Magazine 246
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Restaurant Marketing for Inflationary Times

Modern Restaurant Management

Restaurant marketing revolves around making your business known. It combines different online and offline strategies to promote a restaurant and increase orders. But is it so simple to stand out from the crowd in 2022? With high inflation and the rising cost of living, people look to reduce spending on leisure activities. Restaurants, in turn, have to deal with skyrocketing prices on products and fuel.

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Why the Magic of Chicago Endures

CN Traveler

Chicago native Helen Rosner on what makes the best large city in the United States—as voted by our readers—so damn special.

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Andrea Nguyen’s Genius Soy-Seared Tofu Recipe Offers Big Flavor for Little Effort

EATER

James Ransom/Ten Speed Press. Published in Food52’s new “Simply Genius” cookbook, Nguyen’s recipe requires zero pressing or freezing “There’s so much misinformation about tofu out there,” says cookbook author Andrea Nguyen. One of those myths, she notes, is the idea that tofu must be “forced into, you know, like a vise grip, so that it is so firm that it doesn’t fall apart.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Mega venue Misc. opens in Parramatta Park

Hospitality Magazine

Sydney’s Parramatta Park has officially welcomed Misc. to its sprawling grounds, with the 300-seat venue bringing new life to the area. The indoor-outdoor restaurant is the brainchild of Restaurateur Jad Nehmetallah (The Picnic Burwood; Gogglebox ), who says the venue will offer an “unmatched dining experience” to guests. “Western Sydney has been waiting for a spot to proudly call their own,” he says. “The focus is on the food and what it means to different people.

Magazine 246
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Cashless Consumer Creates Need for Secure Connectivity

Modern Restaurant Management

The prevalence of digital payments and automation across industries means that reliable connectivity is imperative for an organization’s success. Not only do businesses rely on an automated Point of Sale to handle a customer’s transaction–both fulfillment and payment– it is often preceded by customers interacting with digital signage, interactive apps, self-serve kiosks, and more.

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The Bahamas Agrees on Massive New Cruise Port Development

Cruise Hive

The Bahamas attracts major investments as it signs a deal for a new cruise port based on Long Island, capable of handling 13,000 guests daily. The post The Bahamas Agrees on Massive New Cruise Port Development appeared first on Cruise Hive.

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Salt Hotels announces 2023 Minneapolis opening

Boutique Hotel News

US: Salt Hotels, a collection of boutique hotels across the United States, will debut its latest property, The West Hotel, in Minneapolis next year. The West Hotel is a collaboration between Minneapolis based developer Commutator LLC, Snow Kreilich Architects, Neri&Hu, and Greiner Construction. Housed in a former bras foundry, the hotel will feature 123 guest rooms and a lobby including communal workspaces, a fireside lounge, a library, a stone cellar cocktail bar, a rooftop bar with an outd

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.