Hospitality Magazine

NOVEMBER 2, 2022

The Fair Work Ombudsman has recovered $404,721 in wages for 623 workers in Brisbane after conducting investigations in the city’s food precincts. Investigators visited 77 businesses across multiple suburbs including the CBD, South Brisbane, Fortitude Valley and Sunnybank, finding 75 per cent of businesses had breached workplace laws. The inspections were part of a national program targeting food precincts in Brisbane’s West End, Sydney, the Gold Coast, Melbourne, Perth, Adelaide, Dar

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Magazine 264

eHotelier

NOVEMBER 1, 2022

What's changing in the food industry? What do we have to worry about? What innovations have caught most attention? What does the future of the food industry hold for us? Find out what's on the radar.

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Boutique Hotel News

NOVEMBER 1, 2022

US: Pendry Hotels & Resorts has opened its seventh hotel and the first in Washington DC, located along The Wharf. Designed by ODA with interiors by DesignAgency, Pendry Washington DC forms part of The Wharf, a waterfront dining, shopping, hospitality, and residential mile-long development. . The hotel features 131 guestrooms and suites, three F&B venues, Spa Pendry, a fitness centre, and 7,500 square feet of indoor and outdoor meeting and event space.

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Events 246

InnQuest

OCTOBER 31, 2022

In this blog, we have outlined the latest hotel technology trends that are going to take the hospitality industry by storm in 2023. Irrespective of whether your hotel chooses to implement these technologies or not, you can be sure that many (if not most) of your competitors are already planning to implement them. Don’t believe us? The 2022 Hotelier Technology Sentiment Report from the NYU Tisch Center of Hospitality found that by the end of this year, the adoption of on-property tech innov

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Property Management Communication Book Information 221

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

Hospitality Magazine

NOVEMBER 2, 2022

Woodford Reserve Old Fashioned Week will kick off in the most luxe way possible with Australia’s most expensive cocktail. The Woodford Reserve Gold Fashioned is a collaborative effort between the brand and two venues: Dean & Nancy on 22 in Sydney and Sky Bar in Melbourne. But big spenders won’t have long to sample the high-end sipper, which will only be available from 5-14 November.

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Reservations Pricing Magazine 246

Modern Restaurant Management

NOVEMBER 3, 2022

From higher rankings to increasing your online reputation and brand visibility, Google reviews can boost your business for completely free. However, the term ‘get more Google reviews’ receives approximately 14,000 annual global searches, suggesting business owners and marketeers are struggling to find the secret to success. To help you out, here's what this SEO expert has to say.

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Download Accounting Definition Marketing 203

7 Shifts

OCTOBER 31, 2022

You can't start a restaurant without a plan. A restaurant business plan is one of the most (if not the most) essential elements in getting a new restaurant off the ground. There are a few reasons for this: A business plan is typically the first thing any lender or investor will want to look at. Taking the time and energy to create one proves to others (and yourself) that you're serious about the venture.

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Document Download Marketing Competitive Analysis 158

Hospitality Magazine

OCTOBER 31, 2022

Luxury hotel The Langham Gold Coast has launched a new bar to its hospitality offering. Coral Moon overlooks the Pacific Ocean and sees an alfresco dining space with fireside lounge seating complete with a luxe cocktail bar. The cocktail list features five signature drinks including Matcha Muchness (gin, lychee, lemon, matcha, aquafaba), Best-Teas (lemongrass-infused Don Julio, ginger liqueur, yuzu, green tea) and Cherry Blossoms (amaretto, cherry herring, lime, dark soda).

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Communication Magazine Marketing 246

eHotelier

NOVEMBER 3, 2022

Women have significant economic influence in the travel sector. Here's a look at the benefits of better catering to female customers, the distinctions between marketing to men and women in the travel sector, and some tips on how businesses in the travel sector can better appeal to women.

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Catering Marketing 246

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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Service Management

Modern Restaurant Management

NOVEMBER 4, 2022

It has been a rough two-plus years for the restaurant industry. Devastated by COVID, indoor dinning coming to an abrupt ending, employees being laid-off, others put on reduced schedules, and way too many restaurants closing. Even now, as pandemic numbers are reduced and diners are returning, inflation, the cost of food and worries of a recession are ominous warning signs.

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Customer Service Training Scheduling 189

Boutique Hotel News

NOVEMBER 4, 2022

The editorial team at IHM have recently spoken to operators and service providers within the wider travel industry to understand the supply and demand levels in Qatar and neighbouring cities ahead of the FIFA World Cup. We learnt a lot during the process, and as we edge ever closer to the kick-off date it’s expected that Qatar could reach sell out levels.

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Events Presentation Marketing 130

Hospitality Magazine

NOVEMBER 2, 2022

The team behind Good Ways Deli in Redfern, Sydney, are gearing up to launch a new location in Alexandria this month after a long search for the perfect venue. Owners Tom Pye and Jordan McKenzie announced the news on Instagram, confirming Good Ways’ second store will open in a former corner shop at 81 Buckland Street. Good Ways has become a staple in the casual dining sector since its 2021 debut, garnering a reputation for its core sandwich menu and seasonal specials as well as its sweet tr

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Magazine 246

eHotelier

OCTOBER 30, 2022

As a marketer, YES you should be on TikTok. As a travel brand, IT DEPENDS.

Marketing 264

Marketing 264

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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Modern Restaurant Management

OCTOBER 31, 2022

As the winter months quickly approach, restaurants must prepare to continue serving their customers while navigating weather and health and safety challenges. Ongoing inflation, higher interest rates, escalating food prices, and a tight labor market across industries add to the uncertainty. Fortunately, the restaurant industry has proven for decades that innovation, resiliency, and, most of all, basic preparedness can save the day.

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Sanitation Pricing Scheduling Marketing 189

Boutique Hotel News

NOVEMBER 4, 2022

Worldwide: The Hoxton has partnered with Smallable, a children’s eCommerce brand, to launch Tiny Hox child-friendly amenities. Available at any Hoxton hotel globally, guests travelling with babies and toddlers can now take advantage of Tiny Hox. The standard offering includes an in-room welcome pack with a colouring book and pencils, as well as a crib and Naturalmat organic mattress.

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Book 130

Hospitality Magazine

OCTOBER 31, 2022

The realms of food and drink are intrinsically linked, constantly merging with each other throughout almost every meal. Think beer and wings, Champagne and oysters or Shiraz and steak. Whisky and seafood may not be a match on paper, but the idea presented a welcome challenge for Sydney chef Josh Niland. Throw in the creation of a bespoke pop-up restaurant overlooking the clifftops in North Head and you have Talisker’s Boathouse.

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Presentation Magazine Events 246

MEWS

NOVEMBER 4, 2022

POS reporting can boost your hotel’s growth by giving important insights as to your top performing departments, employees and times of day for making sales. This way you can make data-driven decisions about how to drive sales, where to invest your marketing budget, and how to better manage your staff shifts. If your hotel has a restaurant, you can boost sales by understanding your top-selling dishes.

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Budgeting Marketing 130

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Presentation

Modern Restaurant Management

NOVEMBER 1, 2022

Restaurant guests in cost-saving mode are eating out less and more conscious of menu prices, according to Restaurants: Consumer Trends Fall 2022/Winter 2023 a report produced by Provoke Insights in collaboration with Modern Restaurant Management (MRM) magazine. Half of respondents say they are eating out less at full-service restaurants than they did six months ago and they fear their financial future with the economy and inflation listed as major concerns.

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Special Events Pricing Magazine Events 189

Boutique Hotel News

NOVEMBER 4, 2022

UK: Keith Michael Stiles, the director of Kayboo Limited which owned the Corran Resort and Spa, has been disqualified for eight years following an investigation into the collapse of the company. Stiles joined Kayboo in 2012 as director, the year after the company purchased the luxury Hurst House Hotel in Laugharne, Carmarthenshire. The hotel was later rebranded to Corran Resort and Spa.

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Hospitality Magazine

OCTOBER 31, 2022

The Sydney group behind Sweet Belem, Bibo and Fich has opened the doors to all-day Portuguese diner Lunas in Petersham. Silva Group Owners Jose and Basia Silva have appointed fellow Bennelong alum Jacqueline Ektoros as head chef, who joins after time at Three Williams cafe in Redfern. “We love Petersham and this is a suburb that is central to the identity of Portuguese people and food in Sydney,” says Jose.

Magazine 147

Magazine Marketing 147

eHotelier

NOVEMBER 3, 2022

Sian Sayward, Director of Commercial Partnerships, People & Projects at Inntel, has become Chair of beam, the UK trade association for the Business Events, Accommodation, and Meetings industry.

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Events 130

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Pricing

Modern Restaurant Management

NOVEMBER 2, 2022

The holiday rush is here, and as the world goes from pandemic to endemic, customers are dining out more. However, the harsh reality is that the current labor shortage is making it a challenge for many restaurants to handle the workload. A recent survey by the National Restaurant Association found that 65 percent of operators do not have enough employees to support customer demand.

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Front of House Back of House Server Customer Service 158

MEWS

NOVEMBER 3, 2022

Since the very beginning of Mews, our goal has been to make a lasting impact on our industry. Founded by ex-hoteliers, we have always been a part of hospitality’s community – not just another vendor that provides a service. In fact, this is the very origins of a mews in its historic sense: an ecosystem of skilled craftsmen that live and work on a self-contained row of houses.

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Boutique Hotel News

NOVEMBER 3, 2022

UK/EU: HVS Hodges Ward Elliot (HVS HWE) has named Jon Critchley as director, expanding the firm’s capital markets capabilities across the UK and Europe. Critchley joins HVS WHE from real estate agent Avison Young. Here, he focussed on buy-side investment mandate and valuation advisory, as well as hotel operator selections and fixed income investments across Europe, Middle East and Africa.

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Marketing 130

eHotelier

NOVEMBER 3, 2022

Four key Asia Pacific hotel markets, led by New Delhi, surpassed their pre-pandemic levels in gross operating profit per available room (GOPPAR), according to STR‘s September 2022 P&L data release. .

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Marketing 130

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction