Sat.Jul 20, 2024 - Fri.Jul 26, 2024

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What is sustainable travel: 10 best practices

eHotelier

As academics specializing in the travel, tourism and hospitality (TTH) industry, we have trained and advised dozens of companies in their journey towards sustainable businesses. There is so much more to sustainable travel & tourism than the generic statements you see on brand websites – which are invarably an attempt to greenwash. TTH firms are accountable and.

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How Senior Living Communities are Improving Resident Engagement and Mental Health

Horizon Hospitality

As the population ages, the focus on improving the quality of life and mental health of seniors becomes paramount. Senior living communities have the unique opportunity to create environments that foster both physical and mental well-being. One of the most effective ways to achieve this is by increasing resident engagement. By providing opportunities for social interaction, mental stimulation, and physical activity, these communities can significantly enhance the lives of their residents.

Workshop 246
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How AI Is Enabling Restaurant Labor Compliance

Modern Restaurant Management

When we talk about the “restaurant of the future,” labor compliance isn’t exactly the flashiest or most exciting topic to include—certainly not when juxtaposed with salad-making robots and personalized digital menus. But beyond its legal necessity, ensuring compliance with employment laws is critical to shaping a better experience for employees and customers alike.

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The Foods Olympic Athletes Are Importing to Paris

EATER

Going back for more bananas, probably. | Zhao Wenyu/China News Service/VCG via Getty Images America is shipping peanut butter, Australia has a barista, and Japan has requested miso As Estelle Lamotte, Sodexo’s director of Olympic Village, told Eater earlier this summer, Olympic athletes are going to eat about 3 million bananas during the games. But athletes cannot survive on bananas alone.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Comprehensive financial strategies for modern hoteliers

eHotelier

Hotel financial planning is inherently a fast-paced, complex process. From seasonality to evolving consumer preferences, many extraneous factors affect hotel revenue. To stay competitive, you have to keep up with these factors by employing financial tools and strategies.

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How to Take the Heat Off Restaurant Costs

Modern Restaurant Management

Imagine your wait staff getting your restaurant ready for the day when the heat index outside exceeds 100 degrees. The temperature is so oppressive that employees immediately crank up all the air conditioning units. An hour later, when sweltering guests crowd in, your team is too distracted to turn some units down. High electric bills and wasted energy are the last things on their minds.

Pricing 197
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Banana Ketchup Should Be Everywhere

EATER

Lille Allen The sticky-sweet sauce popularized in the Philippines and Caribbean goes with everything My first taste was in 2017, in the balmy city of Castries, St. Lucia. Fresh off a lengthy booze cruise, I stumbled toward the resort buffet and noticed a small placard that read “banana ketchup.” The combination seemed contradictory, but curiosity called me closer.

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The Mille Club: two Rocco Forte hotels in one incredible trip to Italia

eHotelier

We asked the Managing Directors of two Rocco Forte properties to provide insight into their take on Roman hospitality and the ever-evolving nature of ultraluxury hotels in an alpha-tier city like this one where fierce competition among Mille Club members is fierce.

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7 key restaurant revenue streams to prioritize in 2024

7 Shifts

Profitability remains a challenge for many restaurants, especially with prices for ingredients and labor going up. In fact, only 27% of restaurant owners expect to be more profitable this year. One of the best things to do is to find additional revenue streams to supplement your core food and beverage sales. Diversifying your income sources can help offset rising costs and boost your overall profitability. 7 revenue streams restaurants of every type need to pay attention to Restaurant owners mus

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Learning to Pivot S’More

Modern Restaurant Management

When Lindzi Shanks and Kat Connor opened the world’s first marshmallow cafe in 2017, they anticipated the summer season would be a business bonanza thanks to the public fascination with s’mores, but they came to learn that XO Marshmallow truly thrived in the fall and winter weather seasons when guests craved hot chocolate. In order to capitalize on these customer beverage trends, they pivoted and responded in a number of ways including: Adding limited edition/specialty flavors in lat

Magazine 189
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The South Korean Coffee Culture Wave Hits LA

EATER

Los Angeles’s Seoul-style cafe operators embrace the essence of South Korean coffee culture, where, often, nothing is off limits — or left off social media

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Renewed confidence in pubs is well-founded

eHotelier

Heineken’s £39m move to open 62 closed UK pubs is a strong show of confidence in the sector, where it will create over 1000 jobs across the country.

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STR Weekly Insights: 7-13 July 2024

Hospitality Net

Hotel performance declined more than expected with the greatest decrease taking place at the beginning of the week (Sunday-Tuesday) and the greatest impact occurring in the Top 25 Markets. A similar pattern was seen in 2019, which followed the same day-of-week calendar, although the decline this year was much more severe. In both 2019 and this year, the impact of July 4th occurring on Thursday reverberated into the following week, particularly the first couple days.

Marketing 110
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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Best Practice Tips for Restaurants to Improve Recall Communications

Modern Restaurant Management

If your restaurant was involved in a food recall, would you know how to properly communicate about the incident to key stakeholders – including media, customers, employees, supply chain partners, and regulatory agencies? Would you know how to develop action-oriented messages customized to each audience, explaining how to get rid of contaminated products, what to do if they consumed tainted foods, and how to determine if they have foods that were part of the recall?

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A Dinner Party-Ready Cake Recipe Doable in 20 Minutes 

EATER

Dina Ávila You don’t need to turn on the oven for this coconut lime cake When invited to a dinner party, I always blurt out “I’ll bring dessert.” I love to bake, but I often regret offering: I don’t always have time to bake a cake when I say I do. Add to the mix that it’s hotter than hell’s hammer lately and the idea of turning on the oven has sent me directly to my fainting couch.

Book 118
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Optimizing your booking engine: features that drive direct bookings

eHotelier

A robust booking engine is about more than just accepting reservations. It’s about enhancing the guest experience and boosting your revenue.

Book 264
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IRHG Names Katharine Ames as Chief Marketing Officer

Lodging Magazine

CHARLESTON, South Carolina—The Indigo Road Hospitality Group (IRHG) announced the appointment of Katharine Ames as chief marketing officer. In this newly created role, she will continue to oversee all marketing efforts across the company’s portfolio, including internal communications, public relations, programming and branding, partnerships, and social media.

Marketing 107
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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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What Restaurateurs Need To Know About SBA Loans

Modern Restaurant Management

Restaurant owners launch with a lot of optimism but rarely with enough capital. And the reason is almost always the same: business plan projections were based on what they want to have happen vs what will realistically happen. Too many restaurateurs are convinced their establishments will be filled from day one. They won’t. Too many restaurateurs are convinced their establishments will be filled from day one.

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Fast Food Meal Deals Are Back. But Are They Actually a Good Value?

EATER

Mario Tama/Getty Images After slumping sales, McDonald’s, Starbucks, and more are trying to get customers back in the drive-thru After nearly four years of price hikes and customer complaints about those price hikes, many of the country’s largest fast food chains are finally bringing back the meal deal in response to slumping sales. For those of us who were convinced that COVID killed the dollar menu , this moment of economic uncertainty could officially usher back in a new era of cheap drive-th

Pricing 114
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GuestRevu on the Go: Second quarter pit stop

eHotelier

The second quarter of 2024 was action-packed for the GuestRevu team! We attended key industry events on two continents, all offering valuable opportunities to connect with new and existing partners, catch up with hoteliers, and gain invaluable insights into the evolving hospitality landscape.

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Building trust through technology

Hotel Business

Guest experience is the cornerstone of hotel success, and, with the ubiquity of online reviews, a single negative encounter can ripple through the digital landscape, potentially costing a hotel significant bookings. According to Zuberance , a single unfavorable review can result in a staggering loss of 30 bookings, translating to a financial impact of $22,800.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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World of Hyatt Partners With Under Canvas to Provide Outdoor Stay Experiences

Lodging Magazine

CHICAGO—World of Hyatt announced a partnership with Under Canvas, giving guests access to experience and stay at Under Canvas’ 13 outdoor resorts. The new alliance provides members with access to upscale experiences across many U.S. national parks and other outdoor destinations. World of Hyatt members can now book their stays at Under Canvas camps and its newest outdoor resort, ULUM Moab, through Hyatt.

Magazine 105
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A New Experiment Could Finally Unlock the Climate-Proof Coffee of the Future

EATER

Gerald Anderson / Anadolu Agency, Getty Images via Grist An international public-private partnership is supercharging coffee breeding to save your morning brew This story was originally produced by Grist and Roast Magazine/Daily Coffee News. David Ngibuini is a second-generation coffee farmer in Kenya’s central highlands, an area of cool temperatures and rich volcanic soil that’s long been one of the best places to grow coffee on Earth.

Pricing 108
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3 ways AI is stepping up as hospitality’s next great PMS support tool

eHotelier

Where did all of these robots come from? While hospitality may seem like the last place you might expect to find Artificial Intelligence, this technology has significantly impacted how hoteliers do business.

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SiteMinder and Wowcher link on UK hotel booking deals

Hotel Management Network

The partnership forms part of Wowcher’s broader initiative to increase booking value for its hotel partners. The post SiteMinder and Wowcher link on UK hotel booking deals appeared first on Hotel Management Network.

Book 105
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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.