Sat.Jul 20, 2024 - Fri.Jul 26, 2024

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What is sustainable travel: 10 best practices

eHotelier

As academics specializing in the travel, tourism and hospitality (TTH) industry, we have trained and advised dozens of companies in their journey towards sustainable businesses. There is so much more to sustainable travel & tourism than the generic statements you see on brand websites – which are invarably an attempt to greenwash. TTH firms are accountable and.

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How Senior Living Communities are Improving Resident Engagement and Mental Health

Horizon Hospitality

As the population ages, the focus on improving the quality of life and mental health of seniors becomes paramount. Senior living communities have the unique opportunity to create environments that foster both physical and mental well-being. One of the most effective ways to achieve this is by increasing resident engagement. By providing opportunities for social interaction, mental stimulation, and physical activity, these communities can significantly enhance the lives of their residents.

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How AI Is Enabling Restaurant Labor Compliance

Modern Restaurant Management

When we talk about the “restaurant of the future,” labor compliance isn’t exactly the flashiest or most exciting topic to include—certainly not when juxtaposed with salad-making robots and personalized digital menus. But beyond its legal necessity, ensuring compliance with employment laws is critical to shaping a better experience for employees and customers alike.

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The South Korean Coffee Culture Wave Hits LA

EATER

Los Angeles’s Seoul-style cafe operators embrace the essence of South Korean coffee culture, where, often, nothing is off limits — or left off social media

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Optimizing your booking engine: features that drive direct bookings

eHotelier

A robust booking engine is about more than just accepting reservations. It’s about enhancing the guest experience and boosting your revenue.

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What can hospitality learn from athletics?

MEWS

No train, no gain Over 10,000 of the world’s finest athletes are competing across Paris, each of whom are among the very best in their field. This level of excellence is exactly what hoteliers should strive for, both operationally and when it comes to the guest experiences.

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The Foods Olympic Athletes Are Importing to Paris

EATER

Going back for more bananas, probably. | Zhao Wenyu/China News Service/VCG via Getty Images America is shipping peanut butter, Australia has a barista, and Japan has requested miso As Estelle Lamotte, Sodexo’s director of Olympic Village, told Eater earlier this summer, Olympic athletes are going to eat about 3 million bananas during the games. But athletes cannot survive on bananas alone.

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Comprehensive financial strategies for modern hoteliers

eHotelier

Hotel financial planning is inherently a fast-paced, complex process. From seasonality to evolving consumer preferences, many extraneous factors affect hotel revenue. To stay competitive, you have to keep up with these factors by employing financial tools and strategies.

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Sil Bi Jip joins Sydney’s growing pocha scene

Hospitality Magazine

There’s a new addition to Sydney Place, and this one is for fans of soju and classic Korean street food. Sil Bi Jip is both a restaurant and a pocha, opening for lunch during the day before morphing into a bar by night. “Our goal is to feed people nourishing, high-quality dishes at an affordable price point, offering everything we love about Korean street food,” says Owner Dennis Oh. “Whether you’re looking for a warming and filling rice bowl by day or some snacks and spe

Pricing 130
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Learning to Pivot S’More

Modern Restaurant Management

When Lindzi Shanks and Kat Connor opened the world’s first marshmallow cafe in 2017, they anticipated the summer season would be a business bonanza thanks to the public fascination with s’mores, but they came to learn that XO Marshmallow truly thrived in the fall and winter weather seasons when guests craved hot chocolate. In order to capitalize on these customer beverage trends, they pivoted and responded in a number of ways including: Adding limited edition/specialty flavors in lat

Magazine 189
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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

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Banana Ketchup Should Be Everywhere

EATER

Lille Allen The sticky-sweet sauce popularized in the Philippines and Caribbean goes with everything My first taste was in 2017, in the balmy city of Castries, St. Lucia. Fresh off a lengthy booze cruise, I stumbled toward the resort buffet and noticed a small placard that read “banana ketchup.” The combination seemed contradictory, but curiosity called me closer.

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Renewed confidence in pubs is well-founded

eHotelier

Heineken’s £39m move to open 62 closed UK pubs is a strong show of confidence in the sector, where it will create over 1000 jobs across the country.

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Everything you need to know about the pomelo

Hospitality Magazine

The pomelo, aka Citrus maxima , takes out the title of the largest member of the citrus family. The fruit can grow to the size of a basketball and comes in around 22 varieties. Pomelos are part of a group of non-hybrid citrus, which are used to cultivate fruits such as grapefruits, oranges, and tangelos. The citrus is believed to have originated in South-East Asia, where it is still widely enjoyed today for its rind, flesh, and juice.

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Best Practice Tips for Restaurants to Improve Recall Communications

Modern Restaurant Management

If your restaurant was involved in a food recall, would you know how to properly communicate about the incident to key stakeholders – including media, customers, employees, supply chain partners, and regulatory agencies? Would you know how to develop action-oriented messages customized to each audience, explaining how to get rid of contaminated products, what to do if they consumed tainted foods, and how to determine if they have foods that were part of the recall?

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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In Search of the Ultimate Gimlet

EATER

We asked eight of America’s best bartenders to submit their finest recipe for the Gimlet—then blind-tasted them all to find the best of the best.

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The Mille Club: two Rocco Forte hotels in one incredible trip to Italia

eHotelier

We asked the Managing Directors of two Rocco Forte properties to provide insight into their take on Roman hospitality and the ever-evolving nature of ultraluxury hotels in an alpha-tier city like this one where fierce competition among Mille Club members is fierce.

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Meet Cafe Freda’s new Michelin-trained head chef

Hospitality Magazine

Gaspard de Rancourt spent years working in Paris before he made the move to Sydney a few months back. The chef came up in the kitchens of Les Résistants — La Table (formerly L’Avant-Poste) and Elmer Paris, where he learned from Michelin-star chefs lauded for their commitment to upping the stakes with regards to sustainability and gastronomic excellence. de Rancourt is part of a new wave of culinary talents doing things their way — and we’re fortunate enough to have him on our shores.

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Forbes Travel Guide Ratings Opinion on the New Relevance of Luxury

Larry Mogelonsky

Bloomberg Businessweek recently reported (January 24, 2024) that $1,000 per night was pretty much the de rigueur price point for any hotel room befitting real luxury. Of course, inflation is a contributing factor to this with costs being paid forward to the consumer, but there are many others of significance. Without going into an entire dissertation on secular trends, there are a plethora of guests from all walks of life and nationalities who are ‘price insensitive but highly experience sensiti

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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What’s Not to Like About This Matcha Old-Fashioned?

EATER

Takuma Watanabe’s frothy Tea Ceremony, which layers Japanese traditions onto an American framework, is on its way to “modern classic” status for me.

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GuestRevu on the Go: Second quarter pit stop

eHotelier

The second quarter of 2024 was action-packed for the GuestRevu team! We attended key industry events on two continents, all offering valuable opportunities to connect with new and existing partners, catch up with hoteliers, and gain invaluable insights into the evolving hospitality landscape.

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Yolk Group announces cafe + wine bar Ophelia

Hospitality Magazine

Melbourne-based hospitality group Yolk continues its expansion with the launch of hybrid venue Ophelia in Westgarth. The venue is slated to open in August and will operate as a Euro-inspired cafe in the morning before transforming into a wine bar come midday. “While we’re creating a space people can retreat to for breakfast and lunch, it’s also an in-betweener – ideal for snacking, picking, sipping, and all the good stuff,” says Yolk Group’s Bec Moore.

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What Restaurateurs Need To Know About SBA Loans

Modern Restaurant Management

Restaurant owners launch with a lot of optimism but rarely with enough capital. And the reason is almost always the same: business plan projections were based on what they want to have happen vs what will realistically happen. Too many restaurateurs are convinced their establishments will be filled from day one. They won’t. Too many restaurateurs are convinced their establishments will be filled from day one.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Portland, Oregon’s Vietnamese Cafe Renaissance Is Peaking

EATER

Baristas are showcasing Vietnamese culture with phin drip coffee, beans sourced from Vietnam, and experimental flavors

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Travellers lack trust in hotel recycling, survey finds

eHotelier

A recent survey conducted by Clean the World, a global leader in sustainable environmental and social impact solutions for the hospitality industry, highlights a major discrepancy between guest expectations and guest assumptions of hotel practices.

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New data on hospitality jobs and wages

Hospitality Magazine

Xero has published its latest Small Business Index, which has shown an improvement in small business performance in the June quarter. The development is attributed to continued job growth and improved payment times. But the period saw a decline in sales, which is an indicator of what’s to come in future months. But it’s not good news for foodservice operators.

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What is Dynamic Pricing and Why It Matters?

STAAH

In the ever-evolving landscape of the hotel industry, finding the right pricing strategy can significantly impact your business’s success. One approach that has gained traction among savvy hotel owners and managers is dynamic pricing. But what exactly is dynamic pricing? Unlike static pricing models, which maintain fixed rates regardless of fluctuating demand.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Disneyland Workers Vote to Strike

EATER

The workers union has authorized a strike after being unable to agree to a new contract with the park

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3 ways AI is stepping up as hospitality’s next great PMS support tool

eHotelier

Where did all of these robots come from? While hospitality may seem like the last place you might expect to find Artificial Intelligence, this technology has significantly impacted how hoteliers do business.

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Andrew McConnell’s Trader House opens Supernormal Brisbane today

Hospitality Magazine

Trader House’s long-awaited Supernormal officially opens its doors today on Brisbane’s Queen Street riverfront. The launch marks the second location of the Asian-influenced restaurant, which has brought many of its signature dishes to the Sunshine State as well as some bespoke additions. “It feels like the right evolution for Supernormal,” says Chef and Co-Founder Andrew McConnell. “Whilst the design sets the two restaurants apart, there is a DNA that runs through t

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Waterford Hotel Group Project Makes a Difference in Downtown Hartford

Lodging Magazine

COVID created challenges for many hotel companies, but some operators managed to turn those challenges into opportunities. One such company is Waterford, Connecticut-based Waterford Hotel Group, which spearheaded the recently completed transformation of the Hilton Hartford into a mixed-use development that includes both a hotel and premier apartment complex.

Magazine 111
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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.