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A Hotel Property Management System (Hotel PMS System) is a solution that streamlines and automates the daily operations of a hotel. It is a powerful tool that efficiently enables hotel managers/owners to manage guest reservations, room assignments, check-ins, check-outs, billing, housekeeping, and many other essential tasks. There is more to it. Hotel PMS System, or hotel management software, is crucial for generating more revenue.
As the calendar turns towards 2024, the restaurant industry stands at a crossroads, with innovation and adaptation at the heart of its ongoing evolution. This vibrant sector, a cornerstone of the global economy that tantalizes taste buds and fuels job markets, is bracing for transformation that will redefine its future. However, persistent labor shortages are pushing restaurants to explore automation and artificial intelligence to streamline operations – from kitchen management to customer
A spread — and two hand-shaped chairs — at Shuggie’s Trash Pie in San Francisco. | Erin Ng What if maximalist dining was… bad? From custom matchbooks fit for your dinner party to exciting restaurant collaborations to savory pints of ice cream , dining trends for 2023 ran the gamut from delightful to perplexing to. maybe simply bad. As always, Eater spent the year chronicling the trends hitting restaurant menus, TikTok, and culture at large ( Pasta Girl Fall , anyone?
Guest-centric hotels focus on tailoring their services to adjust to the needs and desires of their guests. It's not just about being more competitive; it's about knowing your guests and designing the services they want. By placing the guest at the center of everything you do, you're more likely to attract and keep them long after their first stay. Want to learn how to build a guest-centric hotel?
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
In response to the recent announcement in Malaysia's Budget 2024 presented in Parliament, a significant development is on the horizon that may cast a substantial impact on the hotel industry. There is a proposed increase in the Sales & Services Tax (SST) from the current 6% to 8% which might take effect from 1st March 2024. While the official confirmation of the effective date has yet to be confirmed by the government, hoteliers should commence preparations well in advance.
Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. A Decade of DoorDash DoorDash celebrated its 10th anniversary by unveiling Dash From the Past 2023 and Dash From the Past: A Decade Delivered, which checks in on popular trends as we celebrate the best of what users have dashed over the past year, and over the past decade.
As baby boomers retire and move into Senior Living communities, they are voicing strong opinions about what they want their individual dining experiences to look like. Communities are adjusting to create more “resident-centric” dining, incorporating more flexibility, personalization, and wellness. Look for these four dining trends in 2024 that cater to the newest generation of residents: Ingredients from Community Gardens Open Multi-Use Kitchens Restaurant-Inspired Efficiencies Giving Residents
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Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
As baby boomers retire and move into Senior Living communities, they are voicing strong opinions about what they want their individual dining experiences to look like. Communities are adjusting to create more “resident-centric” dining, incorporating more flexibility, personalization, and wellness. Look for these four dining trends in 2024 that cater to the newest generation of residents: Ingredients from Community Gardens Open Multi-Use Kitchens Restaurant-Inspired Efficiencies Giving Residents
If you work in the hotel industry, you've probably heard the term "no show". As you well know, it happens when a guest books a room but neither shows up nor cancels the reservation. Besides being a headache, these no shows can lead to significant financial losses for your business.
FX/Chuck Hodes “The Bear,” “Great British Bake Off,” Mario Batali’s Zoom class. there was a lot of good and a lot of bad TV in 2023 2023 was the year of The Bear. The FX/Hulu show inspired everything from unexpected thirst traps to real-life $31 Italian beef sandwiches to gasp-worthy responses to an altered Chicago deep-dish pizza. But what else were Eater editors watching (and sometimes hate-watching) this year?
Full Course’s Founder and CEO Lauren Fernandez and Chief People + Culture Officer Lissa Bowen provide perspectives on the state of the restaurant industry with a particular focus on capital spend, pent-up deal flow, and labor challenges. Shortage of Capital for Restaurant Technology As we marched into 2023, interest rates and uncertain economic conditions continued to impact the withdrawal capital from restaurant technology investments.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
Data-driven hospitality is all about embracing information that helps you make decisions that ensure your hotel's long-term success. By informing everything you do, data gives you a competitive advantage while challenging you to adapt.
TikToker Caroline Anderson’s focaccia recipe, which became one Eater editor’s go-to for the year. | Bettina Makalintal/Eater A no-fail focaccia, a Smitten Kitchen one-pot wonder, and a breakout from the “Tenderheart” cookbook top Eater editors’ favorite recipes of the year AI-generated recipes that actually work aren’t coming to your kitchen anytime soon.
Three ways to ease the adversarial relationship between your staff and your technology. There’s a feeling of tension and anxiety among many restaurant workers these days. Interestingly enough, the very source of a lot of this tension — technology — can also be the solution. When thoughtfully deployed, restaurant tech can help make restaurants a better place to work, which is good for everyone involved: patrons, employees, and operators.
It may have taken a pandemic to really wake the lodging market—including investors, developers, and hoteliers, as well as their consumers—to the beauty of the extended-stay concept. Yet, as Matt McElhare, Senior Director, Extended Stay Brands at Choice Hotels International, explained, the extended-stay hotel segment was never a sleeping giant so much as a quiet but constant player in the brand mix of hotel companies.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
Chefs in the kitchen at Warlord in Chicago. | Chris Peters/Eater Chicago Irish strawberries, hibiscus-dusted popcorn, a good slice of layer cake, and other things that surprised out while dining out this year Throughout this week, we’ve been taking a look back at the year in eating , the good and the bad and delightfully extraneous. To close out the year, here are the things that Eater editors were pleasantly surprised by in 2023 — from unexpected award wins to the welcome re-emergence of nostal
In a world marked by technological progress, artificial intelligence (AI) emerges as a game changer. For the restaurant industry, renowned for its ability to keep up with trends, adopting AI is inherent. As we step into the new year, it is crucial to examine how AI goes beyond being a buzzword and becomes a real driving force that shapes the way we experience dining.
Through the third quarter of 2023, the U.S. hotel industry showed some continuation of profitability trends as well as new developments in the data that aligned with the start of corporate travel season. Margins are being pressured. With the overall demand mix and topline performance normalizing, year-over-year growth rates are weakening. At the same time, expenses continue to grow with total operating expenses per available room (TOEPAR) increasing roughly 1 percent from month to month. […
Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
Rising 72 storeys high, Kempinski The Boulevard Dubai is a beacon of luxury in the heart of Downtown Dubai, steps from attractions including Dubai Mall, Dubai Opera and the world’s tallest building, Burj Khalifa. The urban resort is home to 198 well-appointed rooms and suites and a collection of elegant residences, with neutral tones contemporary décor that reflect the rich ambiance of modern Dubai.
Wonho Frank Lee/Eater After 12 months of eating around the country and the world, these are the dishes we can’t stop thinking about As one would expect, a team of literal professional Eaters puts away countless restaurant meals over the course of a year, whether as part of official reporting and research or just because, you know, it’s Tuesday. For some, the year’s most memorable meal closed with a peach sorbet swirled with corn frozen yogurt, or was represented by chile crab served beachside in
In 2023, the restaurant industry experienced a remarkable transformation, driven by the rapid integration of advanced technologies. This past year saw the following trends: The Digital Revolution – In 2023, restaurants gravitated towards digitalization, embracing things like online ordering, mobile applications, and digital payment solutions. These adaptations were driven by evolving consumer preferences for convenience and safety.
The hospitality industry has always thrived on adaptability, and the realm of compliance is no exception. Amidst the ongoing evolution of regulations, one crucial development that hoteliers need to be well-versed in is the revised Form I-9 and its revamped verification process, published by USCIS (U.S. Citizenship and Immigration Services) this summer.
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Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
When the Diriyah Company announced a unique giga-project with distinctive cultural, historical, and tourism landmarks, it invited international partners to come together and construct a new legacy for Saudi Arabia. Six Senses will help bring this to life through a new hotel in Wadi Safar, which lies just west of Diriyah and northwest of Riyadh.
Shutterstock All the excuses you need to not go out It’s December 27, 2023, and you still don’t know what you’re going to do on New Year’s Eve. That’s a problem. If you’re planning on spending this holiday in public, you really only have a few choices. You could go to a restaurant, where prix fixe menus are equal parts boring and stingy — the tiniest slivers of seared filet and foie gras, inexplicable ahi tuna nachos — that can cost more than $200 per person before you even think about wine, tax
The U.S. restaurant industry will continue to shake off the aftereffects of the pandemic in 2024, but that doesn’t mean the challenges that remain are easily dispelled. Even though cooling inflation is a positive, it’s still running ahead of the Federal Reserve’s 2 percent target and has not yet resulted in relief on costs. Stubbornly high interest rates also keep operators squeezed by the cost of money, both long-term debt and revolving credit lines.
While consumers’ interest in grab-and-go items rose with the COVID-19 pandemic, the trend has been in place for at least a decade as part of a shift toward less-structured eating behaviors. The change is most evident among younger generations. “While older generations are holding on to the traditional three-times-per-day meal pattern, younger generations are fueling the grab-and-go snacking lifestyle,” said Tina Griffin, manager of foodservice and lodging commercial strategy, Kellanova Away From
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
R Collection Hotels, owned by the Rocchi Family, announces its expansion into two distinguished mountain destinations with the official grand opening of two prestigious leisure hotels: Montana Lodge & Spa in La Thuile and Grand Hotel Courmayeur Mont Blanc in Courmayeur. Both properties are 5-star boutique retreats nestled along the northern border between Switzerland and France.
The “perfect” chocolate chip cookie recipe. | Bettina Makalintal From saving rice water to the best cookie recipes, the most read Eater at Home stories of the year Taking a look back at 2023 as it manifested in Eater at Home’s most popular stories, a couple of things become readily apparent: y’all really like kitchen hacks, strong opinions, and cookies.
FAIRPORT, New York—The Woodcliff Hotel & Spa in New York’s Finger Lakes announces the completion of its multi-million dollar renovation of the hotel, spa, and restaurant. Celebrating its 20th anniversary in 2024, the spa has become a destination for both locals and visitors seeking a place to renew mind, body, and spirit. “The decision for this ambitious expansion was rooted in our unwavering commitment to enhancing our guests’ experiences.
NORTH BETHESDA, Maryland—Choice Hotels International, Inc. announced the groundbreaking of Everhome Suites Cheyenne, slated to open by the end of 2024. The four-story, 114-room property in Cheyenne, Wyoming, is being developed by HighSide Companies. At the crossroads of two major interstate highways, the Everhome Suites Cheyenne will be near the Francis Warren Air Force Base and the Downtown Cheyenne Historic District.
Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
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