Sat.Mar 26, 2022 - Fri.Apr 01, 2022

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How Restaurant Operators Can Defend Against Ransomware

Modern Restaurant Management

It’s a restaurant operator’s worst nightmare. You have stores full of patrons, and no way to collect their money because the POS system has been hijacked by ransomware. That’s how the McMenamins restaurant and hospitality chain closed out 2021, a banner year for ransomware attacks. The bad news is that according to most predictions , 2022 will be worse as gangs organize and focus on SMBs.

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Lawsuit Alleges a Portland-Area Red Robin Employee Put Semen in a Customer’s Salad

EATER

Photo by: Don and Melinda Crawford/UCG/Universal Images Group via Getty Images. [link].

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Yelp Guest Manager Review: A Front-of-House Management System to Automate Operations

Restaurant Den

Pre-pandemic, your restaurant’s front-of-house was just what your guests saw when they visited your restaurant. It was everything from your dining room to the hostess booth, employees, and open kitchen space. Today, your front-of-house covers everywhere a diner might interact with your restaurant before they’re sat at a table. Tomorrow’s most successful restaurants will create […].

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Brand experience: How purpose will take restaurants to the next level

EHL Insights

Developing a brand strategy that bases itself on a meaningful purpose can lead to a deep, emotional connection with your clientele - one that ultimately counts more than luxury decor and a fancy menu. A sense of purpose that a guest can buy into brings an added and distinctive dimension to the overall customer experience and should not be overlooked.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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2022 Trends: Meeting Challenges and Industry Evolution

Modern Restaurant Management

We all have our fingers crossed that we’ve gotten through the worst of the pandemic. It certainly feels like better days are ahead for the restaurant industry. Restaurateurs seem to be coming out of a survival mode mindset and beginning to evaluate what’s next. What changes that may have seemed temporary should be made permanent? What trends can be adopted to better serve guest preferences?

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Mashama Bailey’s National Expansion Dreams Start Here

EATER

Nadia Chaudhury/Eater Austin. [link].

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How To Increase Coffee Shop Sales (6 Successful strategies)

Lithos POS

The coffee production industry is worth $11.6bn by 2022 in the US. It’s been shown that the coffee production industry is growing faster than the manufacturing industry. The rise of the coffee shop industry also makes high competition. It can be challenging to run a successful coffee shop in this market condition. The coffee shop business failure rate is 80% within 2 years. lack of a marketing plan or strategy is one of the reasons to face failure.

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Fake Reviews: How to Fight Them and Protect Your Brand

Modern Restaurant Management

In a world where 93 percent of consumers rely on online reviews to decide where to spend, per a Igniyte meta-report , negative reviews can present a genuine threat to your business. Especially so for consumers trying to figure out which restaurant to try next. Unfortunately, fake reviews are common, and your need to deal with them is more likely a “when” than an “if.” Actual figures vary per sector as well as platform type.

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A Vibrant Recipe for Haitian Fish Tacos With Pikliz Slaw

EATER

Louiie Victa/Eater. Here, fragrant epis does double duty as a marinade and a salsa When I traveled to Miami in January 2018, I just knew I was in for an amazing food experience. I’d spent weeks researching all the spots I wanted to hit, creating a who’s who list of the most highly recommended stops for the best mojitos, cubano sandwiches, coffee, plantains and ceviche.

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NRN editors discuss the Wendyverse, Applebee’s viral email about wages, and fast-casual Smashburger’s new full-service unit

Nation's Restaurant News

Plus, Wafels & Dinges founder Thomas DeGeest on the brand’s entrance into franchising

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

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Investors on rethinking hospitality and real estate and the rise of digital nomads

PhocusWire

The total restructuring of accommodation real estate and the rise of digital nomads will be two of the biggest pandemic changes, say investors who spoke at The Bridge Series, organized by WiT and Phocuswright.

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Q1 2022 Legal Update

Modern Restaurant Management

Pooja S. Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Litigation. Insurance Coverage for COVID Claims Largely Rejected by Appellate Courts : Throughout the country, appellate courts are reviewing insurance coverage lawsuits brought by restaurants who were forced to close due to COVID-19 pandemic shutdown orders.

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To Borrow His Favorite Catchphrase: F**k Me, Gordon Ramsay’s New Show Is Bad

EATER

[link].

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How to Open A Casual Dining Restaurant In Bahrain

The Restaurant Times

Tourism is a crucial part of Bahrain’s economy. Every year around 12 million tourists come to the Gulf Cooperation Council (GCC) – an economic union of the gulf countries of which Bahrain is also a part. . The contribution of tourism clocks around 7% of Bahrain’s GDP and is expected to increase to 11% by 2028. Accordingly, Bahrain is actively promoting tourism-based sectors, offering diversified hospitality, and developing an increasing variety of restaurant and entertainment options

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Swvl IPO gets shareholder go ahead

PhocusWire

The Dubai-based shared mobility and transit company had previously announced its combination with Queen’s Gambit in July 2021.

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‘Bring the Dining Room Experience to the Windows’

Modern Restaurant Management

To get a pulse on QSR trends in 2022, Modern Restaurant Management magazine reached out to David Vance, Vice President of QSR at Mood Media, an on-premise media solutions company dedicated to elevating the customer experience. Joining Mood in 2018, he currently oversees the QSR team, focused on North America Account Management efforts. How is QSR ownership changing?

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Brooklyn Delhi’s Simmer Sauces Are as Close as You Can Get to Homemade in a Jar

EATER

Wonho Frank Lee. But before I could love them, I had to undo a lifetime of expectations and anxieties about Indian food I have rarely shied away from shortcuts when it comes to cooking. I love a jarred pasta sauce, a frozen dumpling, a rotisserie chicken dressed up with some quickly roasted potatoes. At this point those things barely register as shortcuts; they’re just ingredients.

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Step By Step Guide To F&B Control In Restaurants

The Restaurant Times

If somebody asks you about the key factors for a successful restaurant, possibly it could be good food, outstanding service, and an excellent location. Yes, these are indeed the factors that contribute to the topline numbers. However, some of the restaurants operate on very tight margins. For instance, the margin of average quick-service restaurants (QSR) in the UAE falls in the range of 5% to 12%.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Sounding Off: Travel must learn from the messiness of humanity

PhocusWire

Decision-making in online travel is often based only on what the platform can provide in terms of options, rather than how the user might feel at the time.

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Why Multi-Unit Operators Should Invest in Brands with Flexible Real Estate Options

Modern Restaurant Management

Despite the challenges that have been brought upon the restaurant landscape these past several years, the industry has thrived with innovation across all categories. As a result, the level of competition between foodservice brands looking to expand their footprints has naturally increased. My team quickly learned that diversifying our portfolio with different real estate models was a critical part of adapting to the ever-evolving market.

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The Modern Nightcap Has Evolved

EATER

[link].

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Why Your Restaurant Needs Daily Opening Checklists - Free Template Included

Eat Restaurant Management

Every morning, managers have to kickstart their restaurant for a long day of work to make sure that the day goes as smoothly and efficiently as possible. This involves making sure that every nook and corner of the restaurant is in working order, any issues have been identified and handled, and the staff is ready to go. All this has to be done before the doors of the restaurant open for the day.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Psychology, emotion hold key to extraordinary travel experiences

PhocusWire

Ogilvy vice chairman Rory Sutherland and Immersion founder and neuroeconomist Paul Zak explain how travel brands can tap into human emotions and motivations.

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Why Your Restaurant Needs Front-of-House Automation Workflows

Modern Restaurant Management

Restaurants are making use of workflow automation to increase efficiency in numerous ways inlcuding customer service automation and sales and marketing automation. Automating customer service tasks helps to improve the customer experience. Not only does this boost your business reputation, but it also improves customer retention. 65 percent of customer service experts say that most feedback-gathering is automated.

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This Southeast Asian Artist Uses Iconic Pink Doughnut Boxes as a Canvas for Storytelling

EATER

Courtesy of Self Help Graphics & Art. [link].

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Controla el inventario de tu restaurante y controle los costos de los alimentos con estos consejos

The Restaurant Times

La mayoría de los propietarios de restaurantes no controlan estrictamente el inventario del restaurante, y este es el mayor error que cometen. Esto se debe a que, si no realizas un seguimiento de tu inventario, es posible que, sin saberlo, esté aumentando tus costos de alimentos. Imagínate, está reordenando una materia prima que ya está disponible en el stock, o tu restaurante se está quedando sin un artículo crucial en la hora punta del día.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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The art of “flirting” and generating revenue for hotels

PhocusWire

Investing in technology to entice travelers as they’re booking can help hoteliers drive incremental revenue and improve customer satisfaction.

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Supreme Court to Hear Challenge to California’s Prop 12 Farm Welfare Law

Modern Restaurant Management

On March 28, 2022, the Supreme Court of the United States granted a petition for a writ of certiorari in the case of National Pork Producers, et. al. v. Karen Ross, 21-468. The order means that the Supreme Court will hear a constitutional challenge to California’s Proposition 12 farm animal confinement law. Proposition 12 was passed by California voters in 2018 as a ballot initiative.

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The Fight for L.A.’s Street Food Vendors

EATER

Vendor Rigoberto Morales sells chicharrones in LA’s Pinata District in 2019. | Agustin Paullier/AFP via Getty Images. Street vending is technically legal in Los Angeles, but vendors say landing a permit is often out of reach This story was originally published on Civil Eats. Outside the Big Saver Foods market in the small Los Angeles neighborhood of El Sereno, a cluster of sidewalk vendors wait in the parking lot for hungry customers to finish their shopping and stop by for a pupusa or an agua f

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Elegir el mejor formato de restaurante: Cocina oculta contra Restaurante tradicional

The Restaurant Times

Con el revuelo que las cocinas ocultas han generado dentro de la industria de alimentos y bebidas, todos parecen tener curiosidad por este nuevo fenómeno. Las personas que desean abrir un restaurante naturalmente se preguntan qué es una cocina oculta. Pero primero, aprendamos más sobre el concepto de cocina oculta y en qué se diferencia del omnipresente restaurante para cenar, junto con la diferencia básica entre sus modelos comerciales.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.