Sat.Mar 26, 2022 - Fri.Apr 01, 2022

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How Restaurant Operators Can Defend Against Ransomware

Modern Restaurant Management

It’s a restaurant operator’s worst nightmare. You have stores full of patrons, and no way to collect their money because the POS system has been hijacked by ransomware. That’s how the McMenamins restaurant and hospitality chain closed out 2021, a banner year for ransomware attacks. The bad news is that according to most predictions , 2022 will be worse as gangs organize and focus on SMBs.

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Lawsuit Alleges a Portland-Area Red Robin Employee Put Semen in a Customer’s Salad

EATER

Photo by: Don and Melinda Crawford/UCG/Universal Images Group via Getty Images. [link].

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Brand experience: How purpose will take restaurants to the next level

EHL Insights

Developing a brand strategy that bases itself on a meaningful purpose can lead to a deep, emotional connection with your clientele - one that ultimately counts more than luxury decor and a fancy menu. A sense of purpose that a guest can buy into brings an added and distinctive dimension to the overall customer experience and should not be overlooked.

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Yelp Guest Manager Review: A Front-of-House Management System to Automate Operations

Restaurant Den

Pre-pandemic, your restaurant’s front-of-house was just what your guests saw when they visited your restaurant. It was everything from your dining room to the hostess booth, employees, and open kitchen space. Today, your front-of-house covers everywhere a diner might interact with your restaurant before they’re sat at a table. Tomorrow’s most successful restaurants will create […].

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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2022 Trends: Meeting Challenges and Industry Evolution

Modern Restaurant Management

We all have our fingers crossed that we’ve gotten through the worst of the pandemic. It certainly feels like better days are ahead for the restaurant industry. Restaurateurs seem to be coming out of a survival mode mindset and beginning to evaluate what’s next. What changes that may have seemed temporary should be made permanent? What trends can be adopted to better serve guest preferences?

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How To Increase Coffee Shop Sales (6 Successful strategies)

Lithos POS

The coffee production industry is worth $11.6bn by 2022 in the US. It’s been shown that the coffee production industry is growing faster than the manufacturing industry. The rise of the coffee shop industry also makes high competition. It can be challenging to run a successful coffee shop in this market condition. The coffee shop business failure rate is 80% within 2 years. lack of a marketing plan or strategy is one of the reasons to face failure.

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Yelp for Restaurants Review: A Front-of-House Management System to Automate Operations

Restaurant Den

Pre-pandemic, your restaurant’s front-of-house was just what your guests saw when they visited your restaurant. It was everything from your dining room to the hostess booth, employees, and open kitchen space. Today, your front-of-house covers everywhere a diner might interact with your restaurant before they’re sat at a table. Tomorrow’s most successful restaurants will create […].

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Fake Reviews: How to Fight Them and Protect Your Brand

Modern Restaurant Management

In a world where 93 percent of consumers rely on online reviews to decide where to spend, per a Igniyte meta-report , negative reviews can present a genuine threat to your business. Especially so for consumers trying to figure out which restaurant to try next. Unfortunately, fake reviews are common, and your need to deal with them is more likely a “when” than an “if.” Actual figures vary per sector as well as platform type.

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A Vibrant Recipe for Haitian Fish Tacos With Pikliz Slaw

EATER

Louiie Victa/Eater. Here, fragrant epis does double duty as a marinade and a salsa When I traveled to Miami in January 2018, I just knew I was in for an amazing food experience. I’d spent weeks researching all the spots I wanted to hit, creating a who’s who list of the most highly recommended stops for the best mojitos, cubano sandwiches, coffee, plantains and ceviche.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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NRN editors discuss the Wendyverse, Applebee’s viral email about wages, and fast-casual Smashburger’s new full-service unit

Nation's Restaurant News

Plus, Wafels & Dinges founder Thomas DeGeest on the brand’s entrance into franchising

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Swvl IPO gets shareholder go ahead

PhocusWire

The Dubai-based shared mobility and transit company had previously announced its combination with Queen’s Gambit in July 2021.

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Q1 2022 Legal Update

Modern Restaurant Management

Pooja S. Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Litigation. Insurance Coverage for COVID Claims Largely Rejected by Appellate Courts : Throughout the country, appellate courts are reviewing insurance coverage lawsuits brought by restaurants who were forced to close due to COVID-19 pandemic shutdown orders.

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To Borrow His Favorite Catchphrase: F**k Me, Gordon Ramsay’s New Show Is Bad

EATER

[link].

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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How to Open A Casual Dining Restaurant In Bahrain

The Restaurant Times

Tourism is a crucial part of Bahrain’s economy. Every year around 12 million tourists come to the Gulf Cooperation Council (GCC) – an economic union of the gulf countries of which Bahrain is also a part. . The contribution of tourism clocks around 7% of Bahrain’s GDP and is expected to increase to 11% by 2028. Accordingly, Bahrain is actively promoting tourism-based sectors, offering diversified hospitality, and developing an increasing variety of restaurant and entertainment options

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Sounding Off: Travel must learn from the messiness of humanity

PhocusWire

Decision-making in online travel is often based only on what the platform can provide in terms of options, rather than how the user might feel at the time.

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‘Bring the Dining Room Experience to the Windows’

Modern Restaurant Management

To get a pulse on QSR trends in 2022, Modern Restaurant Management magazine reached out to David Vance, Vice President of QSR at Mood Media, an on-premise media solutions company dedicated to elevating the customer experience. Joining Mood in 2018, he currently oversees the QSR team, focused on North America Account Management efforts. How is QSR ownership changing?

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The Modern Nightcap Has Evolved

EATER

[link].

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Step By Step Guide To F&B Control In Restaurants

The Restaurant Times

If somebody asks you about the key factors for a successful restaurant, possibly it could be good food, outstanding service, and an excellent location. Yes, these are indeed the factors that contribute to the topline numbers. However, some of the restaurants operate on very tight margins. For instance, the margin of average quick-service restaurants (QSR) in the UAE falls in the range of 5% to 12%.

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Psychology, emotion hold key to extraordinary travel experiences

PhocusWire

Ogilvy vice chairman Rory Sutherland and Immersion founder and neuroeconomist Paul Zak explain how travel brands can tap into human emotions and motivations.

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Why Multi-Unit Operators Should Invest in Brands with Flexible Real Estate Options

Modern Restaurant Management

Despite the challenges that have been brought upon the restaurant landscape these past several years, the industry has thrived with innovation across all categories. As a result, the level of competition between foodservice brands looking to expand their footprints has naturally increased. My team quickly learned that diversifying our portfolio with different real estate models was a critical part of adapting to the ever-evolving market.

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Brooklyn Delhi’s Simmer Sauces Are as Close as You Can Get to Homemade in a Jar

EATER

Wonho Frank Lee. But before I could love them, I had to undo a lifetime of expectations and anxieties about Indian food I have rarely shied away from shortcuts when it comes to cooking. I love a jarred pasta sauce, a frozen dumpling, a rotisserie chicken dressed up with some quickly roasted potatoes. At this point those things barely register as shortcuts; they’re just ingredients.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Why Your Restaurant Needs Daily Opening Checklists - Free Template Included

Eat Restaurant Management

Every morning, managers have to kickstart their restaurant for a long day of work to make sure that the day goes as smoothly and efficiently as possible. This involves making sure that every nook and corner of the restaurant is in working order, any issues have been identified and handled, and the staff is ready to go. All this has to be done before the doors of the restaurant open for the day.

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The art of “flirting” and generating revenue for hotels

PhocusWire

Investing in technology to entice travelers as they’re booking can help hoteliers drive incremental revenue and improve customer satisfaction.

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Why Your Restaurant Needs Front-of-House Automation Workflows

Modern Restaurant Management

Restaurants are making use of workflow automation to increase efficiency in numerous ways inlcuding customer service automation and sales and marketing automation. Automating customer service tasks helps to improve the customer experience. Not only does this boost your business reputation, but it also improves customer retention. 65 percent of customer service experts say that most feedback-gathering is automated.

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This Southeast Asian Artist Uses Iconic Pink Doughnut Boxes as a Canvas for Storytelling

EATER

Courtesy of Self Help Graphics & Art. [link].

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.