Sat.Mar 26, 2022 - Fri.Apr 01, 2022

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How Restaurant Operators Can Defend Against Ransomware

Modern Restaurant Management

It’s a restaurant operator’s worst nightmare. You have stores full of patrons, and no way to collect their money because the POS system has been hijacked by ransomware. That’s how the McMenamins restaurant and hospitality chain closed out 2021, a banner year for ransomware attacks. The bad news is that according to most predictions , 2022 will be worse as gangs organize and focus on SMBs.

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The Fight for L.A.’s Street Food Vendors

EATER

Vendor Rigoberto Morales sells chicharrones in LA’s Pinata District in 2019. | Agustin Paullier/AFP via Getty Images. Street vending is technically legal in Los Angeles, but vendors say landing a permit is often out of reach This story was originally published on Civil Eats. Outside the Big Saver Foods market in the small Los Angeles neighborhood of El Sereno, a cluster of sidewalk vendors wait in the parking lot for hungry customers to finish their shopping and stop by for a pupusa or an agua f

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Brand experience: How purpose will take restaurants to the next level

EHL Insights

Developing a brand strategy that bases itself on a meaningful purpose can lead to a deep, emotional connection with your clientele - one that ultimately counts more than luxury decor and a fancy menu. A sense of purpose that a guest can buy into brings an added and distinctive dimension to the overall customer experience and should not be overlooked.

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Yelp Guest Manager Review: A Front-of-House Management System to Automate Operations

Restaurant Den

Pre-pandemic, your restaurant’s front-of-house was just what your guests saw when they visited your restaurant. It was everything from your dining room to the hostess booth, employees, and open kitchen space. Today, your front-of-house covers everywhere a diner might interact with your restaurant before they’re sat at a table. Tomorrow’s most successful restaurants will create […].

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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2022 Trends: Meeting Challenges and Industry Evolution

Modern Restaurant Management

We all have our fingers crossed that we’ve gotten through the worst of the pandemic. It certainly feels like better days are ahead for the restaurant industry. Restaurateurs seem to be coming out of a survival mode mindset and beginning to evaluate what’s next. What changes that may have seemed temporary should be made permanent? What trends can be adopted to better serve guest preferences?

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Online travel giants ramped up marketing spend in 2021

PhocusWire

The amounts being splashed out on various forms of advertising activity are not at the same levels of 2019, understandably, but the tried and trusted methods are back in vogue.

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Yelp for Restaurants Review: A Front-of-House Management System to Automate Operations

Restaurant Den

Pre-pandemic, your restaurant’s front-of-house was just what your guests saw when they visited your restaurant. It was everything from your dining room to the hostess booth, employees, and open kitchen space. Today, your front-of-house covers everywhere a diner might interact with your restaurant before they’re sat at a table. Tomorrow’s most successful restaurants will create […].

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Fake Reviews: How to Fight Them and Protect Your Brand

Modern Restaurant Management

In a world where 93 percent of consumers rely on online reviews to decide where to spend, per a Igniyte meta-report , negative reviews can present a genuine threat to your business. Especially so for consumers trying to figure out which restaurant to try next. Unfortunately, fake reviews are common, and your need to deal with them is more likely a “when” than an “if.” Actual figures vary per sector as well as platform type.

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Every Drink Is Seltzer Now 

EATER

White Claw is now just one of what seems like a million spiked seltzer options. | Timothy A. Clary/AFP/Getty Images. The multi-billion dollar seltzer market is totally saturated, and I’m exhausted Not a day goes by, seemingly, without a beverage company attempting to belatedly horn in on the biggest trend of 2019: hard seltzer. Inspired by the mind-blowing success of White Claw, hard seltzer is now its own multi-billion dollar industry , and the lines that distinguish a trendy hard seltzer as op

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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How To Increase Coffee Shop Sales (6 Successful strategies)

Lithos POS

The coffee production industry is worth $11.6bn by 2022 in the US. It’s been shown that the coffee production industry is growing faster than the manufacturing industry. The rise of the coffee shop industry also makes high competition. It can be challenging to run a successful coffee shop in this market condition. The coffee shop business failure rate is 80% within 2 years. lack of a marketing plan or strategy is one of the reasons to face failure.

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Investors on rethinking hospitality and real estate and the rise of digital nomads

PhocusWire

The total restructuring of accommodation real estate and the rise of digital nomads will be two of the biggest pandemic changes, say investors who spoke at The Bridge Series, organized by WiT and Phocuswright.

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Q1 2022 Legal Update

Modern Restaurant Management

Pooja S. Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Litigation. Insurance Coverage for COVID Claims Largely Rejected by Appellate Courts : Throughout the country, appellate courts are reviewing insurance coverage lawsuits brought by restaurants who were forced to close due to COVID-19 pandemic shutdown orders.

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The $9 Jar Scraper That Does It All

EATER

Tovolo’s silicone jar scraper is a unitasker with infinite uses. I bought the Tovolo jar scraper to empty massive Skippy containers — but it can do so much more It took me more than 20 years to figure out how to properly empty all the peanut butter out of a jar. Things I tried, fruitlessly: Poking at the bottom edges with a butter knife. Sticking my entire hand in the jar (much more of it gets on your knuckles than your fingers).

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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How to Open A Casual Dining Restaurant In Bahrain

The Restaurant Times

Tourism is a crucial part of Bahrain’s economy. Every year around 12 million tourists come to the Gulf Cooperation Council (GCC) – an economic union of the gulf countries of which Bahrain is also a part. . The contribution of tourism clocks around 7% of Bahrain’s GDP and is expected to increase to 11% by 2028. Accordingly, Bahrain is actively promoting tourism-based sectors, offering diversified hospitality, and developing an increasing variety of restaurant and entertainment options

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Why Your Restaurant Needs Daily Opening Checklists - Free Template Included

Eat Restaurant Management

Every morning, managers have to kickstart their restaurant for a long day of work to make sure that the day goes as smoothly and efficiently as possible. This involves making sure that every nook and corner of the restaurant is in working order, any issues have been identified and handled, and the staff is ready to go. All this has to be done before the doors of the restaurant open for the day.

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‘Bring the Dining Room Experience to the Windows’

Modern Restaurant Management

To get a pulse on QSR trends in 2022, Modern Restaurant Management magazine reached out to David Vance, Vice President of QSR at Mood Media, an on-premise media solutions company dedicated to elevating the customer experience. Joining Mood in 2018, he currently oversees the QSR team, focused on North America Account Management efforts. How is QSR ownership changing?

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The 15 Best Paris Boulangeries

EATER

Loaves from Maison Landemaine | Maison Landemaine. Where to get your traditional boules, baguettes, and brioche, plus sustainable sourdough and the perfect miche for jambon sandwiches, in the bread capital of the world In Paris, bread is an art form and everyone has opinions about the best artists. There’s a boulangerie — or a bread bakery — on practically every corner in the City of Lights, and about as many kinds of bread to choose from: classic, crusty golden baguettes; pain de seigle rye loa

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Step By Step Guide To F&B Control In Restaurants

The Restaurant Times

If somebody asks you about the key factors for a successful restaurant, possibly it could be good food, outstanding service, and an excellent location. Yes, these are indeed the factors that contribute to the topline numbers. However, some of the restaurants operate on very tight margins. For instance, the margin of average quick-service restaurants (QSR) in the UAE falls in the range of 5% to 12%.

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Upgrade Your Restaurant with Pay at the Table Solutions

NCC USA

Upgrade Your Restaurant with Pay-at-the-Table Solutions. Customers’ expectations for their dining experiences are ever-shifting, but one thing that’s steadily in demand is convenience. This demand extends into several aspects of your business, but one of the most crucial is how customers pay their bill. Factors ranging from the prevalence of mobile devices to post-pandemic desires for less contact have influenced the rise of pay-at-the-table technology.

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Why Multi-Unit Operators Should Invest in Brands with Flexible Real Estate Options

Modern Restaurant Management

Despite the challenges that have been brought upon the restaurant landscape these past several years, the industry has thrived with innovation across all categories. As a result, the level of competition between foodservice brands looking to expand their footprints has naturally increased. My team quickly learned that diversifying our portfolio with different real estate models was a critical part of adapting to the ever-evolving market.

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Brooklyn Delhi’s Simmer Sauces Are as Close as You Can Get to Homemade in a Jar

EATER

Wonho Frank Lee. But before I could love them, I had to undo a lifetime of expectations and anxieties about Indian food I have rarely shied away from shortcuts when it comes to cooking. I love a jarred pasta sauce, a frozen dumpling, a rotisserie chicken dressed up with some quickly roasted potatoes. At this point those things barely register as shortcuts; they’re just ingredients.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Controla el inventario de tu restaurante y controle los costos de los alimentos con estos consejos

The Restaurant Times

La mayoría de los propietarios de restaurantes no controlan estrictamente el inventario del restaurante, y este es el mayor error que cometen. Esto se debe a que, si no realizas un seguimiento de tu inventario, es posible que, sin saberlo, esté aumentando tus costos de alimentos. Imagínate, está reordenando una materia prima que ya está disponible en el stock, o tu restaurante se está quedando sin un artículo crucial en la hora punta del día.

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Dohop secures new investment round to bolster interlining tech

PhocusWire

The top-up investment will be used to continue development of its interlining technology platform, giving airlines and other transport providers the ability to sell complex itineraries without the need for code sharring or traditional interline agreeements.

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Why Your Restaurant Needs Front-of-House Automation Workflows

Modern Restaurant Management

Restaurants are making use of workflow automation to increase efficiency in numerous ways inlcuding customer service automation and sales and marketing automation. Automating customer service tasks helps to improve the customer experience. Not only does this boost your business reputation, but it also improves customer retention. 65 percent of customer service experts say that most feedback-gathering is automated.

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Why Aren’t There Frilly Paper Hats on All My Drumsticks?

EATER

A crown of crowns. | Shutterstock. It’s time to bring back manchettes Everything old is always new again in the food world. We’re drinking espresso martinis and eating baked Alaska. We’re dining under Tiffany lamps and hitching up our flare low-rise jeans before taking a flash photo of the bar nuts at Bemelmans. So if the retro and the slightly cringe is chic, then riddle me this: Why on earth aren’t I being served every piece of bone-in meat with an adorable little paper hat on it?

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.