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Indeed, recent world events have put the kibosh on traditional dining, networking, and events which play a significant role in a company’s business development strategy. Yet, in a crisis like this, there’s one critical thing that should not be forgotten: public relations. Why public relations, you ask? Because public relations lets the public know that you are open for business and are active in your market sectors.
Think about the best job you've ever had (hopefully it’s the one you have now!). Perhaps you loved that job because you were good at it, because you clicked with your coworkers, or maybe because your supervisors made you feel appreciated. Because you were invested in your work, you probably enjoyed showing up and were willing to go above and beyond the call of duty.
As restaurants begin to reopen, diners are expecting new and significant changes to curb the spread of coronavirus. Providing safety measures for diners is not only crucial from the public health perspective but has now become fundamental for surviving in business. It is mandatory for restaurants to follow social distancing guidelines and adapt their dining experience.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
In this Q&A, Modern Restaurant Management (MRM) magazine gets advice on from Guy Bloch, CEO at Bringg on how restaurants can prepare for the colder months ahead. As we approach winter and dropping temperatures, what are some of the biggest challenges the restaurant industry will face in the coming months? The biggest challenge will be on-premise dining and the shift from outdoors to indoors as temperatures decrease in many regions.
Main Squeeze started in 2017 as a single-location juice bar in Louisiana, but serving up healthy and quick smoothies and bowls to their hometown of Lake Charles. We spoke with Jessie Williams, Director of IT, to learn more about the amazing growth of Main Squeeze in the past three years. Main Squeeze was founded in 2017 out of Lake Charles, Louisiana.I don't think anybody really knew the level of success they were going to have when starting it originally.
GoFundMe users have repaid the kindness of Sakina Grill owner Kazi Mannan, whose restaurant was on the verge of closing [link].
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Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
Cloud kitchens, also known as dark kitchens, ghost kitchens, or virtual restaurants, have become a popular trend in the past few years. The food delivery segment is growing, and cloud kitchen businesses are well placed to capture the F&B market in the UAE. According to statistics, the food delivery sector in the UAE is expected to grow at an annual rate of 6%, and this is set to continue for at least the next five years.
As the restaurant industry continues to grapple with understanding what the new normal looks like, there may be some hope. Recently, the House of Representatives passed the RESTAURANTS Act, which aims to help restaurants work their way through the pandemic, including getting their employees working again. If the bill is passed, it will create a $120 billion revitalization fund for independent restaurants to handle the long-term effects of the pandemic on their industry.
Hotels, airlines and trains have embraced technology to address traveler concerns during the coronavirus pandemic, and added cleanliness, mitigating the risk of contact with others and the effects of this technological transformation are likely to persist once a vaccine is available. Businesses are cutting down on human contact to ensure safety of both employees and guests, and hotels and airlines are expected to pursue partnerships with tech companies to address safety issues that have come up
Because the last thing you want is for your cookies to arrive as a box of crumbs Congratulations, we’ve made it to the holidays: a time for loved ones, joy, and baking (and consuming) as many cookies, cakes, and pies as humanly possible between now and the New Year. Many people may choose not to travel to see friends and family this year, to avoid the risk of COVID-19 transmission.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
The luxury of choosing among so many great places to eat has left the customers of the present era spoilt for choice. People only choose to eat out when they want to have a delightful experience. Otherwise, they would simply order in. The best part about the current scenario is it is as much an opportunity as it is a threat. To grow your restaurant brand, you must start focusing on making it an exquisite experience for your customers.
Not too long ago, the restaurant storefront and menu helped to attract customers, but now an online presence is more important than ever. The battle for visibility is no longer in your street presence but in web search results. So how do you optimize your online presence and dominate local search results? These five tips should help you implement a solid SEO strategy. 1.
Hotels, airlines and trains have embraced technology to address traveler concerns during the coronavirus pandemic, and added cleanliness, mitigating the risk of contact with others and the effects of this technological transformation are likely to persist once a vaccine is available. Businesses are cutting down on human contact to ensure safety of both employees and guests, and hotels and airlines are expected to pursue partnerships with tech companies to address safety issues that have come up
Spencer Platt/Getty Images. It’s absurd and infuriating that eight months into this pandemic, we’re still exactly where we started Coronavirus infections are spiking uncontrollably. Hospitals are over capacity. The public doesn’t understand which activities are safe, and city and state officials vaguely warn that worse is yet to come. Is this November 2020 or March?
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
Fast food giant McDonald’s is no stranger to litigation, having defended itself against lawsuits over everything from racial discrimination to hot coffee. But it also has a pandemic era precautionary tale to share with other quick-serve restaurants about going the extra mile to keep workers safe from contagion. McDonald’s is among the growing number of employers to be hit with a lawsuit by a group of Chicago employees claiming the company failed to meet expert recommendations and gov
Did you know that nine out of 10 customers are likely to read reviews before they choose a business? That’s why having good online reviews for your restaurant is essential to the bottom line. What about negative feedback? While no one likes to receive criticism or complaints, the fact is that bad reviews could be good news for your business. Negative reviews are impossible to avoid, even if you have only positive comments thus far.
The high levels of uncertainty surrounding the future of the COVID-19 pandemic highlight the importance for restaurants to rethink their approach to budgeting for 2021. Historically, food service businesses formulated a single year-long budget tailored to labor needs, food costs, average daily revenues, capacity levels and customer trends – all of which were in relation to historical results and relatively stable.
Below is an excerpt from Scott Greenberg's The Wealthy Franchisee: Game-Changing Steps to Becoming a Thriving Franchise Superstar (Entrepreneur Press, November 17, 2020). During the months between signing my franchise agreement and opening my store, I continued traveling and giving presentations. In every city that had an Edible Arrangements location, I stopped by, and I continued this practice even after we opened.
Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
In this week's episode of The Main Course host Modern Restaurant Management (MRM) Executive Editor Barbara Castiglia speaks with Dirk Izzo , SVP at NCR Hospitality, about the intersection of hospitality and technology. We also delve into tech's impact during the pandemic, what innovations to expect next, and the importance of creating exceptional digital exeriences for the guest.
This edition of MRM Research Roundup features holiday plans and expectations and the move to contactless and digital. State of the Industry. Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers.
Budae jjigae at Han Oak in Portland, Oregon | Dina Avila/EPDX. Think of all the places you want to survive and start ordering Supporting restaurants, if you have the financial means, feels more important now than ever before. As a second (or third) wave of shutdowns rolls out throughout the country, many businesses are closing yet again, this time with the added financial burden of a year’s worth of frantic pivots and the emotional burnout it’s caused.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Shutterstock. Plus, soothe yourself with Pizza Hut’s weighted blanket, and more news to start your day Stores like Walmart, Kroger, and Publix are limiting customer purchases again, and bracing for shortages. As COVID-19 infections continue to rise, Americans are stockpiling their pantries again, and grocery chains are back to implementing tactics employed at the beginning of the pandemic.
H. Armstrong Roberts/ClassicStock/Getty Images. It shouldn’t be this hard to opt out of Thanksgiving or Christmas, but some tips just in case your aunt doesn’t take it well As 2020 comes to an end, we’re faced with yet another impasse: the holidays. Thanksgiving marks the beginning of what will likely be a tense time for many people, especially this year.
Al Jara standing outside of his bar Marquis II | Brittanie Shey/Eater. The state of Texas is sitting on a $10 billion rainy day fund, and now’s the time to use it [link].
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
Brent Hofacker /Shutterstock. Thanksgiving 2020 is complicated. Just skip to the best part. This post originally appeared in the November 16, 2020 edition of The Mov e , a place for Eater’s editors to reveal their recommendations and pro dining tips — sometimes thoughtful, sometimes weird, but always someone’s go-to move. Subscribe now. It’s a cliche take at this point: The leftovers you unceremoniously stuff between sliced bread the day after Thanksgiving wind up being better than the actual ho
Getty Images. Hibernations started earlier than usual this year: For many of us, the past eight months have been a time of social adjustment, of settling more firmly into our own spaces (and of course, our kitchens), of considering and acknowledging what feels the most crucial, comforting, or fleetingly delightful in our daily routines. Finding pleasure in eating — wherever and whenever we could — took on a whole new urgency, and through it all, Eater at Home has brought that spirit, whether exa
Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
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