Sat.Nov 14, 2020 - Fri.Nov 20, 2020

article thumbnail

Three Fresh Tips for Leveraging PR to Grow

Modern Restaurant Management

Indeed, recent world events have put the kibosh on traditional dining, networking, and events which play a significant role in a company’s business development strategy. Yet, in a crisis like this, there’s one critical thing that should not be forgotten: public relations. Why public relations, you ask? Because public relations lets the public know that you are open for business and are active in your market sectors.

article thumbnail

How to Create and Use a Restaurant Employee Evaluation Form

7 Shifts

Think about the best job you've ever had (hopefully it’s the one you have now!). Perhaps you loved that job because you were good at it, because you clicked with your coworkers, or maybe because your supervisors made you feel appreciated. Because you were invested in your work, you probably enjoyed showing up and were willing to go above and beyond the call of duty.

Download 148
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

A Comprehensive Guide to Sending Baked Goods in the Mail

EATER

Because the last thing you want is for your cookies to arrive as a box of crumbs Congratulations, we’ve made it to the holidays: a time for loved ones, joy, and baking (and consuming) as many cookies, cakes, and pies as humanly possible between now and the New Year. Many people may choose not to travel to see friends and family this year, to avoid the risk of COVID-19 transmission.

Pricing 145
article thumbnail

Contactless Dining is Here to Stay; Here’s How You Can Get Started with it

The Restaurant Times

As restaurants begin to reopen, diners are expecting new and significant changes to curb the spread of coronavirus. Providing safety measures for diners is not only crucial from the public health perspective but has now become fundamental for surviving in business. It is mandatory for restaurants to follow social distancing guidelines and adapt their dining experience.

Server 105
article thumbnail

Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

article thumbnail

How the Restaurant Industry Can Tackle the Cold Weather Season

Modern Restaurant Management

In this Q&A, Modern Restaurant Management (MRM) magazine gets advice on from Guy Bloch, CEO at Bringg on how restaurants can prepare for the colder months ahead. As we approach winter and dropping temperatures, what are some of the biggest challenges the restaurant industry will face in the coming months? The biggest challenge will be on-premise dining and the shift from outdoors to indoors as temperatures decrease in many regions.

Server 223

More Trending

article thumbnail

Restaurants and the People Who Work in Them Need a Bailout. Let’s Finally Give Them One.

EATER

Spencer Platt/Getty Images. It’s absurd and infuriating that eight months into this pandemic, we’re still exactly where we started Coronavirus infections are spiking uncontrollably. Hospitals are over capacity. The public doesn’t understand which activities are safe, and city and state officials vaguely warn that worse is yet to come. Is this November 2020 or March?

Document 145
article thumbnail

Worried about Declining Restaurant Sales? Here are 4 Strategies to Generate More Orders For Your Cloud Kitchen In UAE

The Restaurant Times

Cloud kitchens, also known as dark kitchens, ghost kitchens, or virtual restaurants, have become a popular trend in the past few years. The food delivery segment is growing, and cloud kitchen businesses are well placed to capture the F&B market in the UAE. According to statistics, the food delivery sector in the UAE is expected to grow at an annual rate of 6%, and this is set to continue for at least the next five years.

article thumbnail

Tips for Keeping Restaurants Afloat as COVID Cases Spike

Modern Restaurant Management

As the restaurant industry continues to grapple with understanding what the new normal looks like, there may be some hope. Recently, the House of Representatives passed the RESTAURANTS Act, which aims to help restaurants work their way through the pandemic, including getting their employees working again. If the bill is passed, it will create a $120 billion revitalization fund for independent restaurants to handle the long-term effects of the pandemic on their industry.

article thumbnail

Hospitality industry leverages technology to boost traveler confidence

Smart Brief Hospitality

Hotels, airlines and trains have embraced technology to address traveler concerns during the coronavirus pandemic, and added cleanliness, mitigating the risk of contact with others and the effects of this technological transformation are likely to persist once a vaccine is available. Businesses are cutting down on human contact to ensure safety of both employees and guests, and hotels and airlines are expected to pursue partnerships with tech companies to address safety issues that have come up

article thumbnail

Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

article thumbnail

Overwhelmed by How to Help the Restaurant Industry? Make a List.

EATER

Budae jjigae at Han Oak in Portland, Oregon | Dina Avila/EPDX. Think of all the places you want to survive and start ordering Supporting restaurants, if you have the financial means, feels more important now than ever before. As a second (or third) wave of shutdowns rolls out throughout the country, many businesses are closing yet again, this time with the added financial burden of a year’s worth of frantic pivots and the emotional burnout it’s caused.

140
140
article thumbnail

Hiring Right Restaurant Staff: 5 Tips to Build a Customer Centric Team of Servers For Your Fine Dine Restaurant

The Restaurant Times

The luxury of choosing among so many great places to eat has left the customers of the present era spoilt for choice. People only choose to eat out when they want to have a delightful experience. Otherwise, they would simply order in. The best part about the current scenario is it is as much an opportunity as it is a threat. To grow your restaurant brand, you must start focusing on making it an exquisite experience for your customers.

Server 52
article thumbnail

Five Local SEO Tips to Boost Your Restaurant’s Online Visibility

Modern Restaurant Management

Not too long ago, the restaurant storefront and menu helped to attract customers, but now an online presence is more important than ever. The battle for visibility is no longer in your street presence but in web search results. So how do you optimize your online presence and dominate local search results? These five tips should help you implement a solid SEO strategy. 1.

article thumbnail

Hospitality industry leverages technology to boost traveler confidence

Smart Brief Hospitality

Hotels, airlines and trains have embraced technology to address traveler concerns during the coronavirus pandemic, and added cleanliness, mitigating the risk of contact with others and the effects of this technological transformation are likely to persist once a vaccine is available. Businesses are cutting down on human contact to ensure safety of both employees and guests, and hotels and airlines are expected to pursue partnerships with tech companies to address safety issues that have come up

article thumbnail

Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

article thumbnail

Grocery Chains ‘Nervous’ About Thanksgiving Food Supply as COVID-19 Rates Rise

EATER

Shutterstock. Plus, soothe yourself with Pizza Hut’s weighted blanket, and more news to start your day Stores like Walmart, Kroger, and Publix are limiting customer purchases again, and bracing for shortages. As COVID-19 infections continue to rise, Americans are stockpiling their pantries again, and grocery chains are back to implementing tactics employed at the beginning of the pandemic.

132
132
article thumbnail

Four Ways QSRs Can Avoid the Risk of ‘Serious & Willful Neglect’ Workers’ Comp Claims

Modern Restaurant Management

Fast food giant McDonald’s is no stranger to litigation, having defended itself against lawsuits over everything from racial discrimination to hot coffee. But it also has a pandemic era precautionary tale to share with other quick-serve restaurants about going the extra mile to keep workers safe from contagion. McDonald’s is among the growing number of employers to be hit with a lawsuit by a group of Chicago employees claiming the company failed to meet expert recommendations and gov

Document 208
article thumbnail

Responding to Negative Online Reviews (Infographic)

Modern Restaurant Management

Did you know that nine out of 10 customers are likely to read reviews before they choose a business? That’s why having good online reviews for your restaurant is essential to the bottom line. What about negative feedback? While no one likes to receive criticism or complaints, the fact is that bad reviews could be good news for your business. Negative reviews are impossible to avoid, even if you have only positive comments thus far.

article thumbnail

For Restaurants, 2021 Budgeting Will Require a Three-Tiered Approach 

Modern Restaurant Management

The high levels of uncertainty surrounding the future of the COVID-19 pandemic highlight the importance for restaurants to rethink their approach to budgeting for 2021. Historically, food service businesses formulated a single year-long budget tailored to labor needs, food costs, average daily revenues, capacity levels and customer trends – all of which were in relation to historical results and relatively stable.

Budgeting 203
article thumbnail

Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

article thumbnail

The Formula for Franchise Success

Modern Restaurant Management

Below is an excerpt from Scott Greenberg's The Wealthy Franchisee: Game-Changing Steps to Becoming a Thriving Franchise Superstar (Entrepreneur Press, November 17, 2020). During the months between signing my franchise agreement and opening my store, I continued traveling and giving presentations. In every city that had an Edible Arrangements location, I stopped by, and I continued this practice even after we opened.

article thumbnail

Evolving Consumer Experiences with Technology (Podcast)

Modern Restaurant Management

In this week's episode of The Main Course host Modern Restaurant Management (MRM) Executive Editor Barbara Castiglia speaks with Dirk Izzo , SVP at NCR Hospitality, about the intersection of hospitality and technology. We also delve into tech's impact during the pandemic, what innovations to expect next, and the importance of creating exceptional digital exeriences for the guest.

180
180
article thumbnail

MRM Research Roundup: Mid-November 2020 Edition

Modern Restaurant Management

This edition of MRM Research Roundup features holiday plans and expectations and the move to contactless and digital. State of the Industry. Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers.

Marketing 161
article thumbnail

How to Say No to the Holidays This Year, Even When Your Family Insists

EATER

H. Armstrong Roberts/ClassicStock/Getty Images. It shouldn’t be this hard to opt out of Thanksgiving or Christmas, but some tips just in case your aunt doesn’t take it well As 2020 comes to an end, we’re faced with yet another impasse: the holidays. Thanksgiving marks the beginning of what will likely be a tense time for many people, especially this year.

article thumbnail

Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

article thumbnail

Texas Has the Money to Bail Out Bars and Restaurants. Why Won’t It?

EATER

Al Jara standing outside of his bar Marquis II | Brittanie Shey/Eater. The state of Texas is sitting on a $10 billion rainy day fund, and now’s the time to use it [link].

130
130
article thumbnail

Eater at Home for the Holidays

EATER

Getty Images. Hibernations started earlier than usual this year: For many of us, the past eight months have been a time of social adjustment, of settling more firmly into our own spaces (and of course, our kitchens), of considering and acknowledging what feels the most crucial, comforting, or fleetingly delightful in our daily routines. Finding pleasure in eating — wherever and whenever we could — took on a whole new urgency, and through it all, Eater at Home has brought that spirit, whether exa

125
125
article thumbnail

Crowdfunding Donations Pour In to Save a Halal Grill in D.C. Famous for Feeding Homeless People

EATER

GoFundMe users have repaid the kindness of Sakina Grill owner Kazi Mannan, whose restaurant was on the verge of closing [link].

145
145
article thumbnail

A Gluten Free Oreo Is Finally Hitting Grocery Store Shelves in January

EATER

Gluten-free Oreos will be available in just a few short months. | Photo: Oreo. Plus, you can now eat a tub of Cinnabon frosting at home, and more news to start your day Gluten-intolerant eaters can finally have a little Oreos, as a treat. Next year is already looking brighter for the gluten sensitive. Oreo announced that gluten-free Oreos are on the way and will hit grocery shelves in January 2021.

119
119
article thumbnail

Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.