Sat.Oct 07, 2023 - Fri.Oct 13, 2023

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From zero to hero: 4 ways a hotel CRM can level up your marketing efforts

eHotelier

Organising and structuring your guest data properly is essential not only for improving outcomes within the marketing department but also for saving time, which is one of the key concerns of hotel marketers.

Marketing 290
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Top 5 Online Travel Agencies (OTAs) of 2023

InnQuest

When it comes to planning a trip, choosing the right online travel agency (OTA) can make all the difference. In 2023, the US market is bustling with various online travel agencies, each offering unique features and services for travelers. In this blog, we’ll explore the top US-based OTAs of the year, helping you make an informed choice for your next adventure.

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How Technology Is Transforming Restaurant Checkouts

Modern Restaurant Management

When you ask your diners how they would like to pay, when was the last time they handed over physical cash? Perhaps you don’t even accept cash anymore? You wouldn’t be alone; well-known brands including Prezzo, Itsu and Côte Brasserie have all made the decision to go card-only for good as a means to reduce costs and speed up customer service.

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How Dominica’s Traditional Foods Are Countering Climate Change

EATER

Dominica’s traditional foods are countering modern threats.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Renovation trends: stylish, custom and connected

eHotelier

Renovation trends: stylish, custom and connected - Insights - Insights Keeping 2023 property improvement projects on target requires creative procurement, realistic scheduling, and wherever possible, going local.

More Trending

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How Employers Can Support Employee Mental Health

Modern Restaurant Management

In today's workplace, the significance of addressing employee mental health has become increasingly crucial. The well-being of employees directly impacts their productivity, engagement, and overall satisfaction. Employers play a pivotal role in creating a supportive environment that fosters mental well-being and offers necessary resources. Ahead of World Mental Health Day on October 10, Adams Keegan staff have reported a dramatic increase of client calls concerning mental health.

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California Is Banning Four Food Additives — But Don’t Worry, Your Skittles Are Safe

EATER

The California Food Safety Act bans red dye 3 and three other food additives found in common products such as Peeps and some red velvet cupcakes

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How to choose the right channel manager for your accommodation

eHotelier

The right hotel channel manager will simplify the complex task of distributing hotel inventory online, which saves time, reduces errors and enhances revenue management, thus empowering you to thrive in a competitive hospitality landscape.

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Folly’s bar and bistro opens in Cammeray in November

Hospitality Magazine

Former Applejack Hospitality group bars manager Lachy Sturrock has teamed up with the Alfred Hotel’s Sam Smith and publicans Bill Smith and Lee Dillon to open a bar and bistro on Sydney’s Lower North Shore. Folly’s will take over the former location of the Epoque Belgian Beer Cafe and is currently in the midst of a renovation, with an official opening date in November to come.

Magazine 130
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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Decoding Digital Barriers in Restaurant Loyalty Initiatives

Modern Restaurant Management

Running a restaurant isn't just about serving great meals. It's about consistently delivering top-notch quality, exceptional service, and an unforgettable experience. For franchise owners, maintaining uniform excellence across all outlets is key. This highlights the importance of efficient systems to monitor and uphold these standards. Moreover, as the hospitality sector becomes increasingly competitive, tapping into the nuanced aspects of customer behavior becomes necessary.

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Confessions of a Tableside Flambéur

EATER

Lille Allen/Eater A former fine dining server dishes on how the flambé, a dying convention of French haute cuisine, became the ultimate tableside flex I can feel sweat soaking through the armpits of my $5,000 Tom Ford suit and a nagging itch along the starched collar of my custom-fitted tuxedo shirt. Even though I’m working at one of the most popular restaurants in New York City, I’m dressed better than most of the men in the dining room.

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Finding hidden cost savings by connecting BI, ops and maintenance software

eHotelier

It’s important that management look at how new data connections can help to reveal hidden opportunities to improve margins and give more breathing room for any necessary capex that ownership will have to commit to within the next few business cycles.

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The latest drinks to add to your listings

Hospitality Magazine

TINA x Icebergs Non-alcoholic drinks company T.I.N.A has added a new drink to its range, and this time, it’s in collaboration with Bondi restaurant Icebergs Dining Room and Bar. The inspiration behind the drink started with sacred lotus, known for its savoury profile, which has been teamed with saltbush, hojicha from Japan, and gingko, resulting in a beverage with “cleansing delicate freshness and unexpected salinity paired with the tropical charm of juicy pink guava”, says Founder Christina Tra

Magazine 130
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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Surgical Pricing Strategies: How QSRs Can Navigate Inflation

Modern Restaurant Management

Has consumer dining behavior returned to pre-pandemic levels? Many standard indices say yes. While it’s understandable to believe everything is back to normal – according to our QSR monthly trends, August 2023 traffic was down just half a percent compared to 2022 – the landscape has taken a seismic shift. Using the QSR traffic and sales data Revenue Management Solutions (RMS) has been gathering for 25-plus years, our analysts recently completed an exhaustive comparison of pre a

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Meet the Best New Bartenders of 2023

EATER

The Best New Bartenders of 2023: These 10 talented individuals represent the future of bartending and the drinks industry.

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How is bleisure travel transforming the hospitality industry?

eHotelier

A new generation of attendees is going beyond the typical two-to-three-day business travel trips to increasingly add weekends (or entire weeks) to work trips – solo, with a partner, or as a family.

Events 264
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Melbourne’s Byrdi lands at 61 on World’s 50 Best Bars list

Hospitality Magazine

The World’s 50 Best Bars have revealed its extended 51-100 list to see Luke Whearty and Aki Nishikura’s Byrdi place at number 61. Opening in Melbourne in 2019, it’s the third time Byrdi has made the list coming in at an impressive 80 in 2020, and 56 in 2021. Byrdi is the only Australian venue to make the extended list for 2023. The announcement comes in the lead up to the World’s 50 Best Bars live awards ceremony taking place on 17 October in Singapore. 2023 marks the 15t

Magazine 130
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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Is 6 the New 8?

Modern Restaurant Management

A blurring of work and personal schedules is among the factors driving a shift toward earlier dining times at fine dining restaurants, according to a new report from Placer.ai. Other factors include the continuing work-from-home trend and the increasing population of younger families in urban residential locations. The team analyzed dining trends by hour between June and August of this year and compared them to the same time framed in 2019 after Union Square Hospitality Group Founder Danny Ma

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What Even Is ‘Fine Wine’ Anymore?

EATER

The spectrum of luxury wines has gotten wider—and weirder—in recent years. Here are five bottles that represent what's coveted right now.

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Is Hospitality Education in Crisis?

eHotelier

There is increasing evidence that international hospitality education at all levels faces significant challenges. The evidence is in the declining student numbers and the closure of some departments and schools, with others being merged.

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The Rhubi bartender comp is now live

Hospitality Magazine

One of the most iconic local aperitif brands Rhubi has kicked off a new competition asking bartenders across the country to make an inspired cocktail for their chance to win from a pool of prizes. Rhubi was co-created by acclaimed bartender Evan Stroeve who has represented Australia at the Diageo World Class program and will soon launch The Waratah in Sydney’s Darlinghurst alongside Icebergs’ Alex Prichard and Cynthia Litster.

Magazine 130
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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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The Cost of Doing Business: Hidden Payment Fee Red Flags

Modern Restaurant Management

Both legacy restaurants and newer establishments can agree that the literal cost of doing business from payment processing can severely hamper revenue growth from the first sale. There is nothing more ubiquitous than cashless payments, but the ease of credit card use for a customer can create a significant cost for restaurants through exorbitant payment processing fees.

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The 19 Most Funnest, Most Wildest, Most Unbelievably Extra Restaurants in America

EATER

Lille Allen/Eater The most over-the-top, maximally good time you’ll have while eating Dinner is theater. As long as there have been seafood towers, cheese carts, and singing waiters, we’ve known this. But here in the U.S., some restaurants have embraced the multi-sensory entertainment potential of eating food a little more than others. Would that bowl of tortilla chips be just as crunchy without the live cliff diving show?

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W Hotels unveils architectural icon in Australia’s waterfront metropolis with the opening of W Sydney

eHotelier

W Hotels, part of Marriott Bonvoy’s global portfolio of over 30 brands, today announces the highly anticipated opening of W Sydney. Located in a dramatic curved structure rising over Darling Harbour, W Sydney is set to become a coveted destination for travelers and Sydneysiders alike, bringing new energy and a modern take on luxury to the city and harbour waterfront.

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Mediterranean eatery Trak opens in Adelaide’s East

Hospitality Magazine

Trak has swung open its doors in Adelaide’s Toorak Gardens this week in the former Grimaldi’s and Trak Cinema site. The new culinary addition is the work of Quentin Whittle, Paul Tripodi, and Ben McLeod of Adelaide CBD restaurant Herringbone. The name comes from an abbreviation of Toorak Gardens, and also acknowledges the Trak Cinema which was a well-known establishment from 1975.

Magazine 130
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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.