Modern Restaurant Management

JUNE 2, 2020

I’ve had the opportunity to support restaurant operators that have stayed open throughout the COVID shutdown. Everyone agrees that with COVID-19, the public has a heightened safety awareness. The public is watching operators very closely to see if they are doing all the things to make safety your #1 priority. The consistent execution of every safe service process and procedure will be imperative to survive and thrive in the years to come.

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Training Download Sanitation Events 218

EATER

JUNE 5, 2020

Photo: Tricky_Shark /Shutterstock. Food delivery might be necessary for some during the pandemic, but when there’s a curfew involved, think twice before you click “order” Last night, a Caviar deliverer was arrested on the Upper West Side of Manhattan, about a half hour after the city’s 8 p.m. curfew went into effect. Videos show his delivery bag sitting beside his bike as he’s questioned by at least six officers.

Presentation 145

Presentation 145

7 Shifts

JUNE 3, 2020

Ani Ramen is a boutique ramen house with five locations in New Jersey. The word “Ani” in Japanese means ‘big brother,’ which describes Ani Ramen’s philosophy when it comes to their community—by nourishing and growing local communities in the way that siblings and families do when they come together. Ani Ramen strives to be part of the family community by offering a place to share high-quality meals and experiences with ramen.

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Information Marketing 25

The Restaurant Times

MAY 31, 2020

Running a successful restaurant business today is about making sure that your brand can be easily found online. Restaurant brands with a stellar online presence also have the potential to attract more customers and receive more orders. According to statistics, online food delivery revenue is expected to show an annual growth rate of 7.5% by 2024. Building an online brand for your restaurant gives stellar opportunities to create likability, elevate credibility, and gain the trust of customers tha

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Kitchen Operations Marketing Accounting Pricing 91

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

Modern Restaurant Management

JUNE 5, 2020

Even before the pandemic, digital and touchless solutions were starting to become more mainstream in our day-to-day lives. But the viral spread of COVID-19 forced us to consider how we interact with people on a daily basis, as well as the potentially harmful germs we could be exposing ourselves to. As restaurants adjust their protocol to safely reopen, contactless experiences will be important in preventing the spread of this infectious disease.

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Sanitation Communication 208

7 Shifts

JUNE 3, 2020

Ani Ramen is a boutique ramen house with five locations in New Jersey. The word “Ani” in Japanese means ‘big brother,’ which describes Ani Ramen’s philosophy when it comes to their community—by nourishing and growing local communities in the way that siblings and families do when they come together. Ani Ramen strives to be part of the family community by offering a place to share high-quality meals and experiences with ramen.

Information 97

Information Marketing 97

The Restaurant Times

JUNE 3, 2020

As a restaurant owner, it is vital to do proper financial planning and know the break-even for your restaurant. Irrespective of the format, most restaurants fail not because of the food or services; they fail because of poor financial planning. Proper financial planning gives your restaurant enough liquidity to establish a successful business. With less capital expenditure, low initial setup costs, minimal staff, and equipment requirements, the dynamics of dark kitchens are more favorable than a

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Maintenance Accounting POS Systems Front of House 88

Modern Restaurant Management

JUNE 4, 2020

Hospitality businesses are bearing the brunt of the COVID-19 crisis. From reduced hours to limited resources, to complete closures, this global pandemic hasn't spared restaurants and hotels in the slightest. However, states across the country are beginning to lift stay at home orders, which means these types of businesses can finally ease into serving customers in person.

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Sanitation Customer Service Communication Budgeting 201

EATER

JUNE 3, 2020

Peaceful protests in Raleigh turned into unrest, with police using tear gas to disperse demonstrators starting over the weekend. | Photo: Robert Willett/Raleigh News & Observer/Tribune News Service via Getty Images. In a widely shared video, Tim Lemuel, owner of Ruby Deluxe, is heard telling law enforcement “this is my business” as they advance On June 1, between midnight and 1 a.m. in downtown Raleigh, North Carolina, a group of law enforcement officers fired flashbangs at the owner of an L

Sanitation 144

Sanitation 144

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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Service Management

Restaurant Engine

JUNE 4, 2020

Delinquencies on U.S. restaurant mortgages tripled from April to May. From 3.67% in April, U.S. retail establishments’ unpaid commercial mortgages increased to 10.14% in May. Restaurants have been one of the hardest-hit retail industries, with sales dropping as much as 89% during the trough of the pandemic. . A delinquency rate of 1 in 10 marks the worst level recorded since 2009, according to data service Trepp , whose analysts predict even worse numbers for June.

Marketing 76

Marketing 76

The Restaurant Times

JUNE 2, 2020

While a number of new restaurant formats have emerged in recent years, the current lockdown has lead to the rapid growth of dark kitchens. The ease of operating delivery only restaurants has also brought in a fierce competition for entrepreneurs. However, with a focussed strategy, cloud kitchen owners can enhance their customer engagement and retention to make a mark in the industry.

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Budgeting Blog Customer Service Presentation 81

Modern Restaurant Management

JUNE 3, 2020

As restaurants across the country start to recover and recalculate, upgrading outdated audio, visual and security systems might be worth considering. When they feel comfortable, people will return to sports bars and restaurants for food, drinks and the "big games" on television. Audio Systems. The audio systems in these businesses are critical and owners can fail miserably very quickly if it isn’t designed and engineered properly, Jason Fischbeck, professional installer of commerci

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Sanitation Health & Safety Catering 200

EATER

JUNE 5, 2020

Smith Collection/Gado /Contributor. Many restaurants have long given police officers preferential treatment. But shifting public opinion about the police suggests that might be changing. On July 4, 2019, Tempe, Arizona police officers were outraged. After entering a local Starbucks in uniform and hanging around with their drinks, a barista came over and asked them to move or leave, saying their uniformed presence was making another customer uncomfortable.

Budgeting 143

Budgeting 143

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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Restaurant Engine

JUNE 2, 2020

Restaurant patrons are showing solidarity with the legacy of George Floyd and Black Lives Matter by supporting black business owners. The idea is to prioritize black-owned establishments to financially support underprivileged and disproportionately COVID-19 affected black business owners. Across the nation, major news outlets are running articles highlighting black-owned restaurants so that patrons can easily choose a local eatery, including Boston Globe, Entrepreneur, Delish, and newspaper gi

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Article Book Events Marketing 64

The Restaurant Times

JUNE 4, 2020

Cloud Kitchens, also known as ghost kitchens, dark kitchens, virtual restaurants, and delivery-only restaurants, have proved to be the next big thing in the restaurant industry. According to statistics, the global cloud kitchen market is expected to reach USD 2.63 Billion by 2026, at a CAGR of 17.2%. With restaurant delivery sales growing substantially over the years, the delivery-only model has allowed businesses to benefit from economies of scale.

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Kitchen Operations Scheduling Accounting Communication 80

Modern Restaurant Management

JUNE 1, 2020

The hospitality industry, in general, and restaurants in particular, face many different types of risk. And because restaurant owners can’t see into the future to predict exactly what will happen, the best course of action is to develop a crisis management plan. Being aware of your risk environment is a critical step that can help you recover from unexpected disasters.

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Communication Events Information 182

EATER

JUNE 4, 2020

A pop-up grocery pantry at Midtown Global Market in Minneapolis | Support the Cities. During nationwide demonstrations against police brutality, community groups are distributing food to protesters and underserved communities Amid nationwide protests sparked by the killing of George Floyd in Minneapolis police custody, a story of solidarity found its way from near the city’s downtown into national media outlets.

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Events Marketing Book 143

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Presentation

OpenTable

JUNE 1, 2020

Every week we’re rounding up some of our favorite articles with trends and tidbits from the world of restaurants. Tell us: what made your reading list this week? House Votes to Ease Restrictions on Coronavirus Small Business Loans – CNBC. The House of Representatives passed a bill to change the Paycheck Protection Program, a key part of the coronavirus pandemic rescue package, allowing business owners more flexibility in how they spend aid money.

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Article Book 52

Restaurant Engine

JUNE 3, 2020

Even though many restaurant owners have already applied for financial assistance, there are distinct sources of relief that many restaurant owners have overlooked. With over $52 billion of lost revenue, just 17% of operators think their establishment’s sales anytime this year will catch up to 2019 levels. With bankruptcy estimates starting at one in four restaurants, grants and low-interest loans are still a lifeline for owners.

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Modern Restaurant Management

JUNE 3, 2020

As restauarants reopen, they'll only have one chance to make a new first impression and it has to feel great and safe. In Cleanliness in the Restaurant: Reality and Perception , I wrote how owners and operators should expect heightened awareness around how clean surfaces are and a wariness around things people are touching and what they need to do to meet guest perception.

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Download 175

EATER

JUNE 3, 2020

A protester in New York City on June 2 | Ira L. Black/Corbis via Getty Images. As the nation rises up to protest police brutality and racial injustice, here are some organizations working to advance Black food sovereignty This story was originally published on Civil Eats. Food justice is racial justice. Food and agriculture, like everything in this country, are deeply intertwined with our nation’s entrenched history of slavery and structural racism.

Information 143

Information 143

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Pricing

Modern Restaurant Management

JUNE 2, 2020

Every business niche has been impacted by the COVID-19 pandemic in some shape or form, but the impact on restaurants has been particularly devastating. If we follow the pandemic’s progression, the restaurant industry was trending downward even before lockdowns became commonplace. Now, restaurants have either had to shutter completely or provide meals for takeout/delivery to a fraction of their client base.

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Front of House Sanitation Document Events 170

Modern Restaurant Management

MAY 31, 2020

PosterMyWall and Magic Blue Box teamed on this webinar aimed to help restaurants better understand the unique situation we are in and adapt to it accordingly. Among the topics addressed are: The new challenges restaurants are facing with curbside pickup, carry-out, and delivery because of marketing challenges. What steps restaurants need to take to get the word out about the new options they are offering.

Marketing 169

Marketing 169

Modern Restaurant Management

JUNE 5, 2020

Once upon a time, before the modern world could be bothered by the thought of a global pandemic, let alone the consequences of one, there were municipalities considering novel ideas to help local businesses thrive, such as allowing businesses to extend their operations out into the open air spaces typically reserved by zoning restrictions, such as parking spaces and sidewalks, as a way of providing more space and creating an inviting atmosphere for their patrons and their neighborhoods in genera

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Special Events Sanitation Revenue Projections Reservations 168

Modern Restaurant Management

JUNE 3, 2020

At the moment, delivery and takeout are the lifeblood of the restaurant industry. Chinese restaurants were one of the hardest-hit categories in the early phase of Covid-19 and then slowly returned. The team at Chowbus connected Modern Restaurnt Management (MRM) magazine with Mr. Pan, a 36-year-old living delivery driver in Chicago, to learn more about what his daily life is like now during this pandemic.

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Customer Service Sanitation Magazine 165

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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