Sat.Nov 09, 2024 - Fri.Nov 15, 2024

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Leveraging AI for strategic growth and innovation

eHotelier

By integrating AI thoughtfully with a focus on enhancing human interaction and improving efficiency, hotels can not only address today’s challenges but also pave the way for future innovations.

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The fresh summer menus kicking off the season

Hospitality Magazine

With summer fast approaching, Sydney’s dining scene is amping up with a host of new menus across town. Longshore, Chippendale For an inner-city restaurant, Longshore has a quintessentially laidback vibe. The restaurant is leaning into this atmosphere for summer by serving up its signature coastal flavours and native ingredients with a new spin. Highlights include briny and sweet Sydney Rock Oysters sourced from Moonlight Flat near Batemans Bay and paired with a refreshing magnolia mignonette; hi

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November 2024: Latest News from the Malaysia Hotel Industry

Soft Inn

The Malaysian hotel industry continues to evolve in November 2024 with key updates. Here's a look at what's happening in the Malaysian hotel sector this month.

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Don’t Count Out Cash

Modern Restaurant Management

The demise of cash payments might be exaggerated as 90 percent of people select cash as their most widely used payment method and 89 percent consider the ability to pay in cash as important for their customer satisfaction, according to Why Won't Cash Just Die??? , a research report from PayComplete. Among the highlights: More than two-thirds (69 percent) sayd they always have cash on them.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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What are CAP rates and how to use them

eHotelier

Remember the golden rule, the lower the cap rate the higher the purchase price paid and at the same time the lower the expected returns on that investment in the future because the price paid was higher.

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More Trending

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Effective Popup Ideas for Your Hotel Websites

Soft Inn

As an accommodation owner whether a hotelier, homestay owner or even a glamping & camping master head you have to know that 'Popup' is something that can catch guest's attraction while viewing your hotel website. Let's upgrade your website page with a innovative and engaging popups with our ideas!

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Value-Driven Messaging Fuels Increased Traffic

Modern Restaurant Management

Despite 93 percent of QSR operators indicating they raised prices in 2024, nearly two-thirds (64 percent) reported increased traffic across all dayparts, according to TransUnion’s QSR Industry Report: Bridging the Affordability and Profitability Gap. More than two-thirds (67 percent) that “significantly increased” value-driven messaging saw an extremely positive effect on customer traffic, while only 53 percent of those who raised prices but only “somewhat increased”

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The stool incident: a lesson in disability rights

eHotelier

By addressing disability accommodations thoughtfully and proactively, hoteliers can avoid legal troubles and create a more equitable environment for all employees.

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Sushil Aryal takes the lead at MOD. Dining

Hospitality Magazine

The Art Gallery of New South Wales’ (AGNSW) MOD. Dining has appointed Sushil Aryal to run the kitchen, taking over from Claton Wells’ two year spell. In his last role, Aryal led the kitchen at Miss Pearl Bar + Dining, an Asian fusion restaurant in Melbourne’s Southbank. He began his culinary career at Bondi institution Brown Sugar alongside chef Neil Gottheiner, before working at Cumulus Inc, Spice Temple, Vue Du Monde and Cutler and Co, and Moon Under Water at The Builders Arms Hotel with Josh

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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SiteMinder: U.S. Travelers Prefer Direct Booking for 2025 Hotel Stays

Lodging Magazine

DALLAS, Texas—SiteMinder has released its Changing Traveler Report 2025, which reported that 37 percent of U.S. travelers plan to book their 2025 stays directly, either via a hotel’s website (23.5 percent) or by contacting the property by phone or email (13 percent). This figure exceeds the global average of 27 percent, and rises to 57 percent among those over the age of 60.

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How Restaurants Can Use Digital Hosts

Modern Restaurant Management

With 59 percent of customers hanging up after calling in and waiting for a minute or less, according to Linga, restaurants are missing out on a lot of business. The average restaurant operating a sit-down dining experience can miss 15-30 percent of incoming calls on average, with that number possibly being even higher during busy hours. The most common asks are to make a reservation, ask a Frequently-Asked-Question (e.g., menu, hours, etc.), or place an order (for take out).

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Sustainability in the hospitality industry: going the extra mile

eHotelier

When sustainability becomes embedded in the culture of an organization, extraordinary behaviors follow.

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The Glendronach and Gildas unite for pintxos and whiskey

Hospitality Magazine

Basque country meets the Scottish Highlands in a unique – and limited run – whiskey and pintxos event at Sydney’s Gildas. The unlikely combination was inspired by the Pedro Ximenez and Oloroso sherry casks in which the highland spirit is slowly matured. The casks, which are sourced from Andalucia, Spain, impart a unique richness and “flair” on The Glendronach’s whiskeys.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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At Alinea, Beware of the Kitchen

EATER

Encountering rude customers presents a challenge for all restaurants, even Michelin-starred operations, so if you’re invited on a kitchen tour, it’s probably not a good sign.

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Behind the Redesign: Flexibility for Marco’s Evolution

Modern Restaurant Management

Setting a new brand standard, Marco's Pizza recently unveiled a store redesign beginning in the Boise market at corporate-owned store. “Our new store design marks a pivotal moment in our brand’s evolution, serving as a cornerstone for our growth and the next chapter of our journey,” said Tony Libardi, Co-CEO & President of Marco’s Pizza. “This redesign is not just about aesthetics; it’s about enhancing the customer experience, improving operational eff

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SLS Playa Mujeres now open in Cancun, Mexico

eHotelier

Making its grand entrance on the palm-fringed, sugar-soft sands of Costa Mujeres, SLS’s first ever all-inclusive wonderland is bringing something fresh and fabulous to the Yucatán Peninsula with its enviable blend of extravagant style, culinary artistry and electric entertainment.

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From shoestring concept to hatted restaurant: The Zin House story

Hospitality Magazine

When Kim Currie and David Lowe opened The Zin House on the Lowe Family Wine’s 1000-acre estate in Mudgee, it was because the property already had a building which “lent itself beautifully to a restaurant”. Although the structure already existed, it needed substantial work and the pair painted internally and externally, landscaped gardens, and recycled their own furnishings.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Cendyn and Amadeus Index Reports Highest Rating in Four Quarters

Lodging Magazine

AUSTIN, Texas—Cendyn’s Sales Intelligence platform, previously known as Knowland, and Amadeus presented the metrics from the companies’ Hospitality Group and Business Performance Index. For the third quarter of 2024, the Index shows an overall health metric of 107.9 percent year-over-year (YOY), showing the highest overall index rating in four quarters.

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Viceroy unveils comprehensive brand relaunch

Hotel Business

Viceroy Hotels and Residences has unveiled the first phase of a transformative global brand relaunch. This relaunch aims to position Viceroy as a leading authority in travel, one that champions design, intuitive service and storytelling, all grounded in a commitment to delivering exceptional guest experiences, according to the company. “Today’s luxury travelers seek more than just opulent accommodations; they seek authenticity and cultural immersion, with every journey forming an integral part o

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Creative voucher strategies for boosting guest loyalty and revenue

eHotelier

Hotel gift vouchers are a formidable strategy to amplify revenue streams and grow guest loyalty.

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How Nestlé is shaking things up after 59 years of awards

Hospitality Magazine

Hospitality talks to Nestlé Professional Communications & Sustainability Manager Karlie Durrant about the future of the Nestlé Golden Chef’s Hat Awards. Why is next year special? Next year holds special significance as we celebrate the 60th anniversary of the Nestlé Golden Chefs Hat Competition. This milestone marks six decades of nurturing and showcasing young culinary talent, underscoring our enduring commitment to the future of the foodservice industry by supporting the career devel

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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CBRE: U.S. Hotel Performance Expected to Accelerate at Year End

Lodging Magazine

DALLAS, Texas—Despite facing challenges from subdued summer demand and a sluggish third quarter, U.S. hotel performance is expected to reaccelerate in the fourth quarter and extend into 2025, according to CBRE’s latest forecast. CBRE now forecasts a.5 percent increase in revenue per available room (RevPAR) growth for 2024, down from the previously estimated 1.2 percent in August.

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Four Seasons Hotel New York reopens

Hotel Business

Four Seasons Hotel New York in Midtown Manhattan has reopened. The hotel, housed in a 52-story, Art Deco building designed by famed architect IM Pei, had been closed since March 2020 at the onset of the pandemic, with renovations cited for the delay of the opening. “As the iconic Four Seasons Hotel New York makes its highly anticipated return, we are excited to celebrate alongside loyal guests and those who will enter its doors for the first time,” said Rainer Stampfer, president, gl

Events 101
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Rentyl Resorts engages hospitality and residential development brands under leadership of Michael Trampas

eHotelier

Rentyl Resorts is elevating its strategic relationships with hospitality and residential development brands under the leadership of Michael Trampas, the company’s new Executive Vice President of Business Development and Marketing.

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Liquid & Larder announces Bar Julius

Hospitality Magazine

Liquid & Larder has announced Bar Julius, a European-style bar to be opened in The EVE Hotel Sydney. The group – which is behind Sydney institutions Bistecca, The Gidley, Alfie’s, and The Rover – first announced its exclusive F&B partnership with the anticipated hotel in August, and Bar Julius is the first venue to be named. “Open early and up late, this is an exciting new concept for us, and for Sydney, that will stay true to Liquid & Larder’s ethos of experience-led hospitality usi

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a