Sat.Oct 12, 2024 - Fri.Oct 18, 2024

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Why you want to use a rolling forecast

eHotelier

Rolling forecasts are nothing new but I must point out that most hotels don’t use them, and they really should. It’s an incredibly useful tool that is literally worth its weight in gold.

Budgeting 298
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The Boathouse opens in North Wollongong

Hospitality Magazine

The Boathouse Group is gearing up to open its latest location, and this time, it’s in North Wollongong. The group secured the top level of the North Wollongong Surf Life Saving Club, which has been converted into a casual bistro and pub launching on 18 October. “We are excited to announce a new chapter, and the South Coast felt like a natural choice with its stunning beaches, vibrant local culture, and growing tourism,” says Antony Jones, CEO of The Boathouse Group.

Magazine 246
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Revolutionizing Restaurants: Embracing Tech Solutions in a Challenging Labor Market

Modern Restaurant Management

Just as some people have experienced “long COVID,” with symptoms lasting well beyond the initial infection, so too have some industries struggled to fully recover from the pandemic’s economic impact. The restaurant industry is a case in point, where employment has yet to climb back from pandemic-induced losses. According to the National Restaurant Association (NRA), as of October 2023 eating and drinking places were 14,000 jobs below their February 2020 level.

Marketing 179
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The Internet Has Developed a Collective Crush on This ‘Great British Bake Off’ Contestant

EATER

Of Mice and Men and Men That Look Like Cats That Look Like Men. | Jesse Sparks, Great British Baking Show On the newest season of the Great British Baking Show, one clumsy yet capable contestant has many viewers falling for him Paul Hollywood’s icy blue eyes aren’t the only thing piercing viewers’ hearts on the newest season of the Great British Baking Show.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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How modern gadgets are redefining senior adventures

eHotelier

Travelling is no longer just about the destination, it’s about the experience, and for today’s senior travellers, technology has become an indispensable part of the adventure.

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Delivery Fraud: Fighting Scams to Protect Your Restaurant

Modern Restaurant Management

Restaurant operators need to be aware of a number of scams that food delivery apps are dealing with now including: Promotional abuse – Bad actors using advanced fraud technology to abuse promos like “15% off when you sign up” Driver fraud – Verified drivers doing things like renting out their accounts to illegitimate drivers or spoofing their location Collusion – Harder to spot because most of the fraud happens off the app but can include a person ordering food, the

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How hoteliers and organisations can support employees’ mental health

Hotel Owner

Ever since World Mental Health Day was first established in 1992, industries across the globe have embraced the occasion to raise awareness and foster open discussions about mental well-being. Every year, on 10 October, organisations dedicate time to addressing the importance of mental health—and the hospitality sector is no exception. With its high-pressure work environment and constant customer interaction, hospitality is one of the industries where mental health challenges are particularly p

Training 119
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The dangerous similarities between alcoholism and burnout: a chef’s perspective

eHotelier

Burnout and alcoholism are hospitality's double-edged sword and fighting them is all about reclaiming control and balance. Are are some tips from a survivor.

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Yolk Group opens a Westgarth café-wine bar Ophelia

Hospitality Magazine

Yolk Group has opened the doors on Ophelia, a hybrid café-wine bar in the former Barry site on Westgarth’s High Street. Co-directors Ben Argentino, Bec Moore, and Kieran Spiteri (Terror Twilight, Convoy, Tinker, and HiFi) saw the opportunity to open a daytime dining venue that opens with coffee and closes with cocktails – without forgetting the group’s signature record selection.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Now Serving, The Biometrics Risk Evolution

Modern Restaurant Management

The Illinois Biometric Information Privacy Act (“BIPA”), 740 ILCS 14/1, et seq.—a statute regulating the collection of certain biometric data—has been a major driver of class action litigation in Illinois for nearly ten years. The constant evolution of technology is no doubt to credit. While the overwhelming bulk of the BIPA cases have been employment-related, focused primarily on time-keeping and security technology, new waves of consumer litigation have begun to crop up

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Brittain Grows Management Footprint With Provident Partnership

Lodging Magazine

Having long ago carved its niche within the South Carolina region with a number of full-service properties, Brittain Resorts & Hotels is expanding its management footprint with its sights set on further growth. The Myrtle Beach, South Carolina-based management firm—which was launched in 1943—recently partnered with Provident Hotels & Resorts to third-party manage its portfolio of eight hotels and resorts located throughout Florida.

Magazine 111
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How innovative business models in gastronomy lead to social impact

eHotelier

By rethinking the business model of a food venture—whether through local engagement, technological innovation, or global partnerships—these entrepreneurs are showing that food can be both a business and a force for good.

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Azabu Group opens six-venue Japanese precinct

Hospitality Magazine

An historic cobblestone path welcomes visitors to Prefecture 48. Facing the street on one side of the entrance is Dear Florence, a patisserie led by a multi-award-winning pastry chef. On the other side of the impressive timber door is Ibushi, a buzzing robata-style grill with low lighting that promises good music all night long. These are just two of six Japanese-inspired venues which Azabu Group has opened under one heritage-listed roof.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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The Connection Between Used Cooking Oil and Climate Change

Modern Restaurant Management

In the heart of every restaurant’s bustling kitchen lies an unexpected treasure: used cooking oil. Every crunchy french fry, mozzarella stick, and piece of crispy chicken generates cooking oil. But this oil’s journey doesn’t have to end when it leaves the fryer. Recycling your restaurant’s used cooking oil isn’t just a way to address your waste problems – it can help fight climate change.

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What Is the Point of Austin’s Fake AI Restaurant?

EATER

Ethos is a fake AI restaurant Instagram account in Austin sharing computer-generated images of and text about food and chefs, but it’s unclear who is behind the account and why the account exists or what it’s trying to say.

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The Mille Club: introducing the Total Revenue Manager

eHotelier

Revenue management for Mille Club properties is diametrically opposite to that of their lower-priced brethren. Luxury consumers are agnostic to minor price differences, while competitive sets are difficult, if not impossible, to define as they lack close geographic parameters.

Pricing 245
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Produce update: Australian tomatoes face biosecurity threat

Hospitality Magazine

The Department of Primary Industries and Regions (PIRSA) has placed three South Australian tomato businesses into quarantine in an attempt to limit the outbreak of Tomato Brown Rugose Fruit Virus (ToBRFV). ToBRFV is a highly contagious plant disease that affects tomatoes, capsicums, and chillies. The virus has not been detected in Australian tomato crops previously and an outbreak is expected to threaten hundreds of jobs and millions of dollars in the industry.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Hilton teams with Be My Eyes for accessible travel

Hotel Business

For many, checking into a hotel can mean the beginning of an exciting adventure, a relaxing getaway or important moments in life. For guests who are blind or have low vision, exploring the unfamiliar surroundings of a hotel could pose unique and specific challenges that have the potential to impact their stay. Hilton has entered into an industry-first, exclusive partnership with Be My Eyes to ensure guests who are blind or have low vision can experience a more accessible, seamless and welcoming

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How Generative AI and the Rise of the Travel Super App Will Revolutionize Trip Planning

Hospitality Net

A new wave of innovation in the travel industry is on the horizon, driven by advancements in generative AI. Research from Accenture reveals that nearly all travelers (97%) are looking for a comprehensive, all-in-one platform—a "super app"—that can streamline their travel experience. This demand stems from a growing frustration with current trip-planning tools, where users are often required to make separate bookings for flights, accommodations, and activities, creating a fragmented process.

Book 110
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Walk for Wellbeing: A growing movement for mental health in hospitality

Hotel Owner

Sean Wheeler, Hospitality Action Ambassador and People and Culture Consultant at Sean Wheeler Consulting, has been a passionate advocate for mental health in the hospitality industry for many years. In a recent interview with Hotel Owner, Wheeler shared his journey from a humble beginning in a pub to becoming a key figure in hospitality, and how this initiative has grown in response to the challenges faced by workers in the industry.

Events 114
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Hospitality staff priced out of rentals

Hospitality Magazine

A special edition of Anglicare Australia’s Rental Affordability Snapshot has revealed that hospitality workers can afford less than one per cent of listed rentals in Australia. The report surveyed rental listings as part of Anti-Poverty Week to determine whether essential workers in full time work could afford to rent a home. To test affordability, Anglicare assessed over 45,000 listings from realestate.com.au over one weekend against the wages of essential workers, including aged care workers,

Pricing 242
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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Peachtree Group exceeds $1B in CRE originations

Hotel Business

The credit team at Peachtree Group surpassed $1 billion in loan originations year-to-date, marking a major milestone and setting a new benchmark for the firm’s performance this early in the year. The firm anticipates that its credit team will surpass $1.75 billion in loan originations in 2024. “While the Federal Reserve has lowered rates to provide some relief to the overall economy, the commercial real estate sector will continue to face significant headwinds over the next few years,” sai

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Radisson Hotel Group boosts its Italian portfolio with 5 signings and introduction of new brands to the region

Hospitality Net

Radisson Hotel Group expands its Italian portfolio with five new signings and seven upcoming openings, marking a significant milestone in its growth strategy and reinforcing its commitment to introduce its brands key travel markets.

Marketing 105
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Wonder exec opens Fast Casual Executive Summit with keynote about growth, evolution

Fast Casual

Jason Rusk gave the keynote address at the Fast Casual Executive Summit in Denver Aug. 13. Rusk spoke about the rapidly evolving world of fast-casuals, and how innovation is paving the way for great things in the industry.

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Two chefs on developing new menus

Hospitality Magazine

Spring is a universally favoured season for many chefs. The return of the warmer weather means longer evenings, abundant green vegetables, and an opportunity to usher in new menus that champion lighter fare. But it’s not as easy as tacking a seafood- or veg-centric dish onto the menu — spring dishes take time, consideration, and future-planning, especially when it comes sourcing hyper-seasonal ingredients that necessitate near-perfect conditions — here’s looking at you, white asparagus.

Catering 240
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Optimize Restaurant Operations With the Right Payroll & HCM Services

Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.