Sat.Mar 11, 2023 - Fri.Mar 17, 2023

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Luxury Hospitality and Real Estate Market Trends for 2023

Are Morch

One of the industries with the fastest global growth rates is the luxury hospitality and real estate sector, which provides a premium experience to high-end customers. The market trend is anticipated to increase in 2023 as the world continues to recover from the epidemic, and businesses in the industry must keep up with new developments […] The post Luxury Hospitality and Real Estate Market Trends for 2023 appeared first on Are Morch, Digital Transformation Coach.

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What is ChatGPT? How can hoteliers leverage this new tool?

eHotelier

Ever since ChatGPT launched in November 2022, ChatGPT has been trending online. Here is what you need to know to be on top of it.

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Penny For Pound opens Richmond venue

Hospitality Magazine

The Melbourne bakery has launched their third outpost just a short stroll from their original hole-in-the-wall site on Bridge Road. Following their stores in Camberwell and Moorabbin, the new location features a larger offering for both dine-in and takeaway. The menu stars hot pies, salads, toasted sandwiches, sausage rolls and a range of freshly-baked croissants, cruffins and danishes.

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Cvent to be acquired by Blackstone in more than $4bn deal

Boutique Hotel News

US: Meetings, events and hospitality technology provider Cvent has entered into a definitive agreement to be acquired by Blackstone at an enterprise value of $4.6 billion. Blackstone has received a $1 billion credit facility as part of the financing of the transaction. A wholly owned subsidiary of the Abu Dhabi Investment Authority (ADIA) will be a significant minority investor alongside Blackstone.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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What Do Guests Think About Dynamic Pricing?

Modern Restaurant Management

Dynamic pricing would add friction to the guest experience, according to Capterra’s 2023 Dynamic Pricing in Restaurants. Sixty-five percent of consumers say dynamic pricing would make the decision of where and when to eat more difficult; 63 percent say it would make it harder to budget their restaurant spending. The research indicates consumer sentiment on dynamic pricing is overwhelmingly negative, and that most customers are unlikely to utilize it in a way that benefits restaurants.

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Bistrot 916 welcomes Will Elliott as head chef

Hospitality Magazine

Sydney’s Bistrot 916 has announced the restaurant has a new head chef in the kitchen. Seasoned culinary professional Will Elliott joins the Potts Point venue after time at Swillhouse’s Restaurant Hubert and the globally lauded St. John in London. “Thanks to the hard work of Dan [Pepperell], Mikey [Clift], Andy [Tyson] and everyone else, the venue is already so well established two years in,” says Elliott. “I get the benefit of coming into Bistrot’s already-incredible offe

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citizenM secures €480m sustainability-linked loan

Boutique Hotel News

The Netherlands: Amsterdam-based boutique hotel group citizenM has secured a dual currency €243.3 million and £201.7 million sustainability-linked loan (SLL). The funding is linked to ESG (environmental, social and governance) targets such as reducing CO2 emissions and improving green building certifications. It will incentivise citizenM to achieve environmental benchmarks in a bid to secure lower interest rates. citizenM currently operates 31 hotels worldwide across 18 cities and nine countries

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Protect Your Restaurants from Invoice Fraud through Technology

Modern Restaurant Management

In this time of economic insecurity, payments fraud has the potential to hit businesses harder than ever before. Currently, the average US business is losing $300,000 to payments fraud each year according to the latest Financial Census , a study which surveyed 2,750 senior finance executives across the globe – 15 percent of whom work in the retail, catering and leisure industry.

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How personalization contributes to increased revenue and profits

eHotelier

Hotels are often biased when creating offerings and packages for potential guests because they make decisions based on a hunch or past experiences that are no longer relevant. Let's examine which data a hotel needs to implement a successful guest personalization process.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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8 restaurant tech trends you can’t Ignore in 2023

Fast Casual

Jenifer Kern highlights eight trends that restaurant operators need to embrace in a rapidly progressing digital world where efficiency is no longer an easy equation.

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1 Hotel Mayfair names general manager

Boutique Hotel News

UK: Sustainable luxury hotel 1 Hotel Mayfair, part of SH Hotels & Resorts , has named Francois-Xavier Schoeffer as general manager ahead of its summer launch. Schoeffer brings over 25 years of experience in the luxury travel industry to his new role. Over the years, he has worked at notable hotels including Hôtel Lutetia in Paris, Hotel Café Royal in London, and the Conservatorium Hotel in Amsterdam.

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Music Can Give the Restaurant Industry a Competitive Edge

Modern Restaurant Management

The restaurant industry is an increasingly competitive market. And more restaurant owners are searching for ways to encourage repeat customers and successfully grow their businesses. One way to gain a competitive edge is with music – which is often overlooked. Music can help restaurants strengthen relationships with their customers and build loyalty.

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The Mille Club: Your sense of arrival Is critical

eHotelier

First impressions count. Scratch that; they are everything. Mille Club member hotels not only given them some thought but make them perfect, which requires an ongoing effort.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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I’ve Had It With Stunt Ice Cream Flavors

EATER

Carrot cake and strawberry shortcake are perfectly lovely ice cream flavors. But ranch? Not so much. | Van Leeuwen The latest wave of pop culture-inspired collaborations leaves me with one question: What if we didn’t? Too often in human history (and in Jurassic Park ), we ask ourselves, “Can we?” when the real question worth asking is, “Should we?” Little else embodies this sentiment better than what is currently the bane of my existence as a person with taste buds: the latest wave of attention-

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Decrease check-in time with hotel digital registration card

MEWS

Check-in is one of the most important parts of the hotel experience, giving you the chance to make a positive impression on your guests, starting with digital registration cards. Hotels are constantly looking for ways to tailor the guest experience, and being able to offer a smooth check-in process is one of the main benefits of these digital cards.

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Key Takeaways from the 2022 FDA Food Code

Modern Restaurant Management

In the waning days of 2022, FDA issued an updated Food Code with several important updates. FDA is responsible for more than a quarter of the U.S. economy, and the Food Code impacts virtually every American. According to FDA, the Food Code: represents the FDA's best advice for a uniform system of provisions that address the safety and protection of food offered at retail and in food service, and while it is a model code that is not required, it has been widely adopted by state, local, tribal

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6 hotel mistakes that destroy your guest experience

eHotelier

How can you improve the guest experience when their expectations are constantly changing?

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Radisson opens first Individuals property in Paris

Boutique Hotel News

France: Radisson Hotel Group (RHG) has opened the Hotel YAC Paris Clichy , a member of Radisson Individuals, located in the northwest Parisian suburb of Clichy. The hotel offers 75 rooms, a restaurant and bar, fitness centre, an indoor pool and sauna, along with a meeting room with capacity for 50 people which will open later in the year. The meeting facilities will provide videoconferencing technology, LED/LCD projector, and catering services, whilst the rooftop and patio spaces are also availa

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The new standard of hotel tech with Stuart Greif

MEWS

We’re only a few weeks away from Unfold and its smorgasbord of e xciting hospitality topics. Top industry leaders are joining us in Amsterdam on April 4 th to explore this year’s theme: The New Standard in Hospitality.

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Save the Slice – America’s Pizza Legacy Is at Risk

Modern Restaurant Management

To say that small businesses, particularly those in the restaurant industry, have suffered over the past couple of years is an understatement, and unfortunately it doesn’t look like things are getting better any time soon. Strict pandemic restrictions on customers, a systemic labor shortage, serious supply chain problems, and skyrocketing inflation have already decimated local restaurants — and the threat of significantly higher taxes and more regulations and red tape from Washington

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Regent Santa Monica names Younes Atallah General Manager

eHotelier

Regent Santa Monica Beach, poised to open late 2023, is pleased to announce the appointment of Younes Atallah as the resort’s general manager. Atallah—awarded Outstanding General Manager of the Year 2022 by California Hotel & Lodging Association—joins Regent Hotels & Resorts to open the first destination in the Americas for IHG Hotels & Resorts’ reimagined upper luxury brand.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Pullman Cannes sold to Poseidon Hospitality

Boutique Hotel News

France: The four-star Pullman Cannes Mandelieu Royal Casino has been acquired by Poseidon Hospitality, an entity owned by Luminare and Unik Capital Solutions. Global real estate advisor CBRE advised on the sale on behalf of Joa Group, a French casino company owned by Blackstone and Kings Park Capital. The Pullman Cannes features 213 keys and provides direct access to the beach.

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Finalists announced for Bombay Sapphire Stir Creativity Cocktail Competition

Hospitality Magazine

After tasting the 21 cocktails that made the shortlist, Australia’s Bombay Sapphire Brand Ambassador Corina Retter has revealed the final four bartenders to reach the last stage of the competition. The four finalists are: Jake Down of Sydney’s Apollonia; Jessica Favaro of Adelaide’s Bar Torino; Lachlan Bentley of Melbourne’s Gimlet at Cavendish House and Pauric Kennedy of Sydney’s Barangaroo House.

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What’s Next for Eatertainment?

Horizon Hospitality

The concept of pairing food with entertainment is not new to hospitality. After all, it seems like bowling alleys, arcades, and music venues have always offered concessions. Likewise, billiards have always gone hand in hand with drinking establishments. But in the last few years, concepts like Top Golf and Punchbowl Social have paved the way for a new evolution of conceptual, upscale, and food-focused “eatertainment”.

Events 130
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Marriott International board of directors announces two new directors

eHotelier

The board of directors of Marriott International, Inc. today announced the election of Lauren R. Hobart, President and Chief Executive Officer of DICK’S Sporting Goods, and Grant F. Reid, former President and Chief Executive Officer of Mars, Incorporated, as independent directors of the company, effective March 15, 2023. Both are expected to be included in the company’s slate of nominees for election at its upcoming 2023 annual meeting of stockholders.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.