Sat.May 18, 2024 - Fri.May 24, 2024

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Mastering summer upselling: a comprehensive guide for hoteliers

eHotelier

With travelers from every corner of the globe eager to explore new destinations and create lasting summertime memories, hoteliers have a unique opportunity to boost revenue, enhance guest satisfaction, and craft unforgettable experiences through strategic upselling. During this season, demand for accommodations escalates, providing hoteliers with the perfect window to implement creative upselling strategies.

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Meet the latest innovations in hospitality tech

Hospitality Magazine

There’s no question technology plays an integral role in the success of a hospitality business. From tailoring rosters and integrating POS with bespoke food delivery platforms to compliance management and everything in between, there is a lot to think about. But it’s important operators make the time to research the market and invest in platforms that make life easier — running a venue is stressful as it is, so why not streamline where you can?

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Preserving the Purity of Ice: Strategies for Combating Mold Contamination

Modern Restaurant Management

Ice plays an indispensable role in the restaurant industry. Not merely a frozen necessity, quality ice is the hallmark of an establishment's commitment to excellence, hygiene, and customer satisfaction. However, the omnipresent challenge that frequently undermines this commitment is the insidious infiltration of mold in ice machines. Understanding the mechanisms of mold incursion and implementing preventative measures is not just advisable—it is imperative.

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Red Lobster’s Demise Was Never About the Endless Shrimp

EATER

The shrimp are a symptom, not the root cause Blame private equity and a decade of mismanagement instead On May 20, after weeks of speculation and dozens of shuttered restaurants across the country, Red Lobster announced that it would file for Chapter 11 bankruptcy in an effort to save the flailing chain. As it closed locations, auctioned off its fryers and ovens , and faced an increasingly uncertain future, one popular theory quickly emerged: Red Lobster’s demise surely must be the result of all

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Unlocking the advantages of sustainable practices for hoteliers

eHotelier

Sustainability for hoteliers is not just a trend; it is a smart move for a successful business strategy from a 360-degree view.

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Boosting Profits One Sip at a Time: The Power of Specialty Beverages

Modern Restaurant Management

What do today’s restaurant operators need to manage the challenging sales environment? A break. Specifically, a coffee break. More specifically, a specialty beverage break. That is, according to Revenue Management Solutions (RMS) recent survey, Tapping into Specialty Beverages to Maximize Restaurant Sales , which suggests that the coffee (or boba or smoothie or soda) break is a growing trend— and one that could significantly boost your restaurant’s revenue.

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Welcome to Cold Salad Plate Summer

EATER

The salad plate at Hamburger America in NYC. | Photo illustration by Lille Allen; photo by Luke Fortney Why deli salad plates — simply, scoops of mayo-based salads served with pickles or cottage cheese — are the ideal meal There’s a certain holdover of spiral-bound cookbooks and mid-century tearooms that I’ve been craving lately, a dish that simultaneously appeals to my sense of nostalgia and the way I like to eat right now.

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The top wellness trends for 2024

eHotelier

In recent years, the emergence of ‘wellness’ – a broader concept encompassing mental and physical wellbeing – has changed the way hotels sculpt their offerings to go far beyond the simple spa.

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Kylie Kwong closes Lucky Kwong and exits restaurant business

Hospitality Magazine

Chef and restaurateur Kylie Kwong has confirmed she will exit the restaurant business after 24 years with the closure of Lucky Kwong in June. The acclaimed culinary talent opened the South Eveleigh eatery in 2021 after closing Billy Kwong back in 2019, which she opened back in 2000 with the late Bill Granger. Kwong took to Instagram to announce the shock news, which has triggered an outpouring of support from her peers. “It has certainly been a colourful and life-changing few decades,̶

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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How to Save on Credit Card Processing Fees

Modern Restaurant Management

The past few years have been difficult for restaurants across the country as they have found themselves struggling to adjust to a new normal. Among the many pressures are rapidly rising credit card processing fees. Despite a recent settlement where the two largest card brands agreed to a modest cap of interchange fees for five years, processing fees show no signs of decreasing.

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Opening Day at ‘Vanderpump’ Stars Ariana Madix and Katie Maloney’s LA Sandwich Shop

EATER

Long lines and fan tears welcomed Los Angeles’s newest sandwich shop, opened by ‘Vanderpump Rules’ stars Ariana Madix and Katie Maloney.

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Creating an oasis in the city at the Andaz Mexico City Condesa

eHotelier

Let's take a closer look at how this hotel programs for the leisure, hybrid and group segments across its four signature restaurants and six M&E spaces.

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Sydney’s Bistrot 916 announces closure

Hospitality Magazine

It’s been a tough few months for Sydney restaurants, with another establishment set to shutter due to building works after three years in operation. Challis Avenue’s Bistrot 916 will close its doors at the end of this year due to the demolition and redevelopment of the corner block it resides in. Bistrot 916 was the first venue from Dan Pepperell, Michael Clift, and Andy Tyson, who have gone on to launch some of the city’s most acclaimed and popular venues including Pellegrino

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Expert Weighs in on Subway and Red Lobster News

Modern Restaurant Management

The restaurant industry has dominated both the financial and front pages of late as Roark completed its acquisition of Subway and Red Lobster filed for bankruptcy. "This transaction reflects Subway's long-term growth potential, and the substantial value of our brand and our franchisees around the world," said John Chidsey, CEO of Subway, adding that there are no anticipated changes to the company's leadership team, strategic focus or operating plans.

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In Search of the Ultimate Daiquiri

EATER

We asked 11 of America’s best bartenders to submit their finest recipe for the Daiquiri—then blind-tasted them all to find the best of the best.

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Hotel remodeling and renovations: 5 tips to transform your hotel into a luxurious haven

eHotelier

By focusing on both the physical and digital aspects of renovation, your hotel can offer not just a stay but a distinct, luxurious experience that stands out in today’s competitive hospitality market.

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Guy Grossi reopens Arlechin bar in Melbourne

Hospitality Magazine

Melbourne restaurateur Guy Grossi is bringing late-night bar Arlechin back to life. The 40-seater is set to relaunch this Friday in the CBD with former Lakehouse Daylesford talent Russell Branford as bar venue manager. Branford has worked closely with the Grossi family to revive Arlechin’s offering, which now has an Italian riff across the food and drink menus.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Three Strategies to Increase Customer Retention

Modern Restaurant Management

How can you keep customers returning to your restaurant when so many choices exist? This is one of the most prominent questions that restaurant owners face today. With so many options, staying fresh and agile is important. This stresses the need for customer retention programs. Today, customers find restaurant brands through influencers, social media, review sites, and multiple channels.

Marketing 175
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The Whataburger Museum of Art Is a Virtual Feast for the Eyes

EATER

The Whataburger Museum of Art shares fan art of the Texas burger chain on Instagram while highlighting artists from around the country creating creative artworks featuring the burgers and branding.

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Australian Hospitality Brand, A by Adina, to debut in Europe in 2025

eHotelier

Three years after TFE’s homegrown A by Adina made its debut in Australia, TFE Hotels has announced the premium brand will head offshore with the opening of A by Adina Vienna Danube in Austria in 2025. The international announcement comes as TFE’s Joint Venture Partner, TOGA Group, marks another A by Adina milestone closer to home, with NSW Government approval now confirmed for construction to commence on the 204-key A by Adina Sydney Central, which is part of Australia’s biggest innovation distr

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Nestlé Golden Chef’s Hat Award alumni share their career advice

Hospitality Magazine

Telina Menzies, group executive chef, Australian Venue Co. Competed: 2001–2003 My advice is to get involved and submerge yourself into everything the industry has to offer. You’ll make connections and relationships that will open plenty of doors to get you started. A light-hearted motto I like to still use is, “Fake it till you make it baby”. Because even if you don’t feel ready, it’s all about learning and experience — never let the fear of failure hold you back.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Best ways to improve your hotel operations | Mews Systems

MEWS

What do we mean by hotel operations? When we talk about hotel operations, we are referring to the whole process of how a hotel runs on a daily basis. In order for a hotel to be successful, all these moving parts must be closely coordinated, with optimal communication so that guests are ensured a top-notch experience.

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Embedding Sustainability into a Hotel Starts with Leadership

Larry Mogelonsky

Organizational structures and job titles grow and evolve the same as every other facet of running a business and adapting to the times. Two decades ago, we may have written about the dawn of online room sales and how hotels would be wise to carve out a ‘social media manager’ role which was quite novel at the time. Today it’s all but anathema to not have a team member solely devoted to this area or specific responsibilities assigned to the marketing director, depending on the size of the company.

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First Hospitality grows management portfolio adding three new lifestyle hotels and seven restaurants

eHotelier

First Hospitality, a national hotel operating, management, and development company, assumed management and operations of Hotel Ardent, Dayton, OH, Lively Hotel, Oklahoma City, OK, and opened Tempo by Hilton Louisville Downtown NuLu (May 1, 2024) bringing the number of lifestyle properties to 25+ in its overall portfolio of 70 hotels. First Hospitality is set to open and has assumed management of seven new restaurants, bringing the total number to 30+ restaurants in the portfolio, including its f

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Saint Peter makes World’s 50 Best Restaurants extended list

Hospitality Magazine

The World’s 50 Best Restaurants has released the 2024 extended list, with one Australian fine diner making the cut. Josh Niland’s Saint Peter has been ranked no.98, making its debut on the global platform. The Sydney restaurant is the first Australian establishment to feature on the list in two years, with Attica and Brae both ranking on the extended list back in 2021 and Gimlet in 2022.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.