Sat.Jul 16, 2022 - Fri.Jul 22, 2022

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Best Practices for Fast-Casual Restaurants Evaluating Labor and Supply Chain Issues

Modern Restaurant Management

If you’re involved in any aspect of the Fast Casual category, you don’t need me to tell you that labor and distribution issues are real. We all also know that there is no silver bullet that will course-correct the struggles faced by owners and operators. The landscape has changed since the pandemic, and as restaurateurs, we need to push the bounds of innovation to develop short and long-term solutions to the things keeping us up at night – staffing and supply chain challenges.

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Patio Season is Here. Make it Your Best Summer Ever with 7shifts Tools Built for Restaurants

7 Shifts

Warm weather is here, and patio season is upon us. Whether that looks like tables on the sidewalk or a rooftop bar, there’s no denying that outdoor dining brings new obstacles and challenges to the already complex life of a restaurateur or employee. It’s also important to note that using outdoor space and adding more seating to your restaurant can increase your revenue by 30%.

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Costco’s Inflation-Proof $4.99 Rotisserie Chicken, Explained

EATER

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How to be successful on Instagram as a restaurant owner

EHL Insights

Instagram is an increasingly popular social network and an excellent communication channel with an emphasis on visual sharing. Here are some tips on how to get started as a restaurant owner and make the app work for you.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Restaurants Can Fight the Bite of Chargebacks (Infographic)

Modern Restaurant Management

Like any business, you may occasionally have to deal with an unhappy customer. Traditionally, this has meant that the manager comes out and apologizes to the guest, then offers a discount or a comped meal. This system has worked well enough in the past. However, a lot has changed in the last four or five years. Widespread adoption of branded apps, online ordering and delivery, accelerated by the Covid crisis, has forced restaurants to deal with an issue that they’ve mostly avoided until no

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Why Restaurant Owners Are Increasingly Providing Knives to Their Kitchen Staff

EATER

Marylu E. Herrera /Eater. Some restaurateurs hope that supplying their cooks with the tools they need creates a more equitable kitchen When Telly Justice posted the knives at her new restaurant on Instagram, she didn’t expect such a big response. Her story showed a drawer of red-handled knives from Made In, in individual covers, and she explained “one of the things that has become normalized in our industry that I absolutely DESPISE is the expectation that line cooks ought to own/purchase their

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[Podcast] Own Diner’s Attention With Matt Plapp, CEO of America’s Best Restaurants

7 Shifts

Matt Plapp and his team have been to more restaurants than anyone. Since 2021, they've taken cross country to visit and document America's best independent restaurants. And they've learned what separates successful restaurants from struggling ones. Matt joins us on the Restaurant Growth Podcast to chat about: His career in radio advertising to restaurant marketing.

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Why Local is ‘The Last Mile’ for National Restaurant Brands

Modern Restaurant Management

Local search has had a big moment during the pandemic, and now as inflation surges and inventory challenges mark the latest hurdle, I think that moment is here to stay. Industry advertisers have needed to remain nimble as economic conditions have turned on a dime, reevaluating their campaigns to reflect changing restrictions, consumer behaviors and more, sometimes at a mere moment’s notice.

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NRN editors discuss more Starbucks store closures, Chipotle closing its first unionized store, Domino’s sales slip

Nation's Restaurant News

Plus hear from David Birzon, CEO of Snooze, an A.M.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Black Entrepreneurs Are Leading New Orleans’s Nonalcoholic Bar Movement

EATER

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Airbnb co-founder Joe Gebbia steps back from operating role

PhocusWire

Gebbia says he's making the move to pursue new ventures, including “a complementary product to Airbnb” - and his upcoming role as a new father.

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How Restaurants Can Overcome Staffing Shortages with Holistic Talent Acquisition Technology

Modern Restaurant Management

For fast food and quick serve restaurants, nothing is more essential than providing high-quality food services to customers quickly. However, doing this requires an abundance of reliable talent. Right now, the restaurant industry has experienced rapid employee turnover and staffing shortages, which is impacting how recruiters are bringing on new talent for food service roles.

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FAQs from prospective EHL Bachelor students

EHL Insights

EHL Senior Recruitment Manager, Louise Pitcher, shares with us the most frequently asked questions that prospective EHL Bachelor students are likely to enquire about during their first round of research into this renowned 'BOSC' program.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Is the Minimalist Restaurant Menu Over?

EATER

Lille Allen/Eater. Menus represent the changing values of the restaurant industry. And right now, more context is king. It’s a familiar scene: After sitting down at a table, the waiter brings you a sheet of fancy paper with the day’s menu printed in pretty fonts. There are around a dozen dishes, which can be ordered as a tasting menu or a la carte. “We suggest four to five,” he says, smiling.

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What’s next for voice in short-term rentals?

PhocusWire

Are we approaching a tipping point where AI will be a normal part of the guest experience in a short-term rental?

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Consumer Dining Survey: Sales Inching Up; Basket Size Trending Down

Modern Restaurant Management

QSR net sales for the quarter are up 1.4 percent compared to Q2 2021, according to the Revenue Management Solutions (RMS) Q2 Industry Trends Report. Average check was up 7.2 percent for the same period, while Q2 traffic was down 5.4 percent YOY. Inflation is still climbing, but it's not all bad news for operators??. In recent news that probably surprised no one, the Fed announced that the US inflation rate had accelerated, exceeding even already-gloomy expectations.

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How to attract and retain Gen Z talent in the restaurant industry

OpenTable

Generation Z, people born between 1997 and 2012, are now entering the workforce. They bring both youthful energy and confidence: 62% of them believe they can make an impact on the world. Restaurant owners can draw job applications from this demographic if they take some time to get to know what’s most important to them. Though certain things—payment, benefits, company culture—are vital to people of all generations, there are some special considerations when it comes to Gen Z.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Did Starbucks Really Close 6 LA Locations Because It Was Concerned About Worker Safety?

EATER

Irfan Khan / Los Angeles Times via Getty Images. [link].

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My Method. How RemoteDream used Impala to fast forward its launch

PhocusWire

RemoteDream curates properties targeting digital nomads with the help of Impala's API.

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Collaboration Between Journalists and PR Professionals Brings Strategy to Media Initiatives for Hospitality 

Modern Restaurant Management

Journalists are pulled in many different directions, and they have a significant responsibility to cover breaking news, often under tight deadlines. These days, most journalists across the U.S. cover five beats (areas of focus) or more and report on at least ten stories per week. A partnership between journalists and PR professionals can be valuable.

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Four Technology Pitfalls For Your Venue to Avoid When Hosting Your Next Event

NV Hotels

Face-to-face conferences are back in full force, and the number of events being held is only expected to grow throughout 2022. In fact, according to the U.S. Travel Association, many companies are reallocating budgets to increase spending for in-person meetings and conferences for the rest of the year. With so much potential revenue on the line, it stands to reason that venues are anxiously awaiting their turn to host the next big event.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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The World’s 50 Best Restaurants 2022: The Full List of Winners

EATER

The Geranium team celebrates their win. | David M. Benett/Dave Benett/Getty Images for 50 Best. Copenhagen’s Geranium takes the No. 1 spot, with Virgilio Martínez Véliz’s Central in Lima No. 2 The World’s 50 Best List, years after having revamped its voting body and rules following criticisms of sexism and favoritism toward Euro-leaning, male-run tasting menu spots — and Copenhagen’s Noma winning all the time — has again elevated an elite Copenhagen tasting menu restaurant to the number one slot

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Bookaway develops ground transport management tech to bring operators online

PhocusWire

The company has built technology in-house for the APAC region and acquired a company to serve the LATAM market.

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Building a greener future at EHL Hospitality Business School

EHL Insights

Sustainable living goes beyond the classrooms and our new campus has been designed to reflect that. We want our students to understand that sustainability is a complex subject that requires careful consideration and planning of resources. However, every little step that we can take helps contribute to the bigger picture, and we hope our students will bring this perspective wherever they go.

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Why Your Business Need Omnichannel Solutions for Online Ordering

NCC USA

Capture Sales at Any Time on Any Channel with an All-in-One Solution. Consumers are getting more comfortable with ordering online, many are even shocked if they can’t order electronically through multiple channels. This isn’t just an American phenomenon. Consumers all over the world are buying online. In 2020 electronic retail sales eclipsed 4.2 trillion U.S. dollars worldwide. eCommerce sales have not declined in the global emergence from the 2020 lockdowns, and in 2021 eCommerce sales continue

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.