Sat.Jul 23, 2022 - Fri.Jul 29, 2022

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Taking a Bite Out of the QSR Market through Effective Advertising

Modern Restaurant Management

According to the National Restaurant Association (NRA), U.S. restaurant sales are expected to return to pre-pandemic trajectory and reach $898 billion in 2022. Given that businesses grow by acquiring new customers, many national QSR brands rely heavily on advertising to increase exposure. In 2021, QSR brands spent an estimated $1.8 billion on national television advertisements, and digital spend is also on the rise given the increasing influence of social media platforms like TikTok.

Marketing 208
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How To Craft An Effective Hotel Distribution Strategy

InnQuest

The transformation brought about by the digital era has modernized and refined the hotel industry landscape and factors contributing to its growth to a large extent. As a result, new, improved and effecti ve hotel growth strategies have come into play to attract customers, increase occupancy and maximize revenue. One such powerful strategy is the hotel distribution strategy.

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Common Frauds at Hotel Front Desk & How to Prevent Them

Soft Inn

What is a Fraud? Fraud is an action of someone or an agency with the intention to obtain unauthorized benefits. Putting it simply, fraud is a bad action of someone to gain money or financial benefits through lying or tricking another person. It is sad to say that fraud does exist in the hospitality industry that involves employees. In this article, I will be showing some examples of common frauds by the hotel front desk staff and how to prevent them to happen.

Article 130
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It’s Time to Put Actual Veggies Back Into Veggie Burgers

EATER

Sure, fake-meat companies can make a vegetarian burger that bleeds. But veggie burgers should be — and historically have been — so much more. In recent years, Impossible and other “meatless meat” companies like Beyond Burger have accomplished full market saturation. After being praised by trendsetting chefs , the brands’ meat-substitute patties have moved to fast-food chains and grocery stores, earned billions in investments , and expanded from faux burgers to faux sausage and faux pork.

Catering 115
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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Effective Use of Customer Data Can Increase Your Restaurant Sales

Modern Restaurant Management

We’re constantly being bombarded by messages about how important it is to own your customer data. But what does that actually mean, and how does it increase sales? Customer data is only one segment of the information you need for good sales insights, marketing information, and business analytics. First, let's take a look at all three segments.

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The (Few) Things I Miss About Working In Restaurants

The Restaurant Manifesto

It was never easy, but the good times we had will always be special. The post The (Few) Things I Miss About Working In Restaurants appeared first on The Restaurant Manifesto.

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Where to Get Even Better Choco Tacos Around the Country

EATER

Lonesome Rose’s Choco Taco. | Land & Sea Dept./Alex Hupp. Klondike will not be missed As soon as Klondike announced that the Choco Taco would no longer be, the wailing began. Social media was filled with cries of no, say it ain’t so and petitions for Klondike to change its mind. Even Serena Williams’s husband (and also the guy who founded Reddit) Alexis Ohanian said he would buy the rights to ensure future generations had a chance to taste a not-as-crispy-as-it-should-be cone shell filled wi

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How Loyalty Programs Give Customers the Biggest Bang for Their Buck

Modern Restaurant Management

… and bring them back to restaurants for more. Digital loyalty programs surged 124 percent during the height of the pandemic, helping restaurants drive more frequent visits and higher check averages from devoted customers, according to market researcher NPD Group. The popularity of online ordering is motivating big fast-food chains to use rewards programs to hold onto new mobile app customers.

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How Chatime Canada Conquered Spreadsheet Mountain: Case Study

7 Shifts

Executive Summary. Region: Canada. Number of Locations: 75 and growing. Business Type: Bubble Tea. Problem : Team management was not consistently being handled across the business. Every location had their own version of the truth when it came to labor costs and productivity. A “spreadsheet mountain”. Solution : Cloud-based scheduling software. It helped franchisees lower labor costs as much as 13%.

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Popular Restaurant Technology Trends to Watch in 2022

Social Hospitality

Restaurants aren’t always at the forefront of implementing new technology. However, recent world events and their aftermath have led to a rapid influx of technological advancements in the industry. What started as a necessity during the pandemic has garnered much attention and will likely become a mainstay. With the food tech market slated to be valued at nearly $342 billion USD by 2027 , the demand for increased technology implementation in the industry will continue to rise.

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

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Robot Cat Servers Are Descending on NYC Dim Sum Parlors

EATER

Luke Fortney/Eater NY. [link].

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Restaurant HR Operations Cost Audit

Modern Restaurant Management

As inflation hammers restaurants, here are four ways to audit the true cost of HR. Inflation, supply chain disruptions, and an unforgiving labor market have created a perfect storm for restaurant owners and operators. The mounting headwinds are unrelenting. While many establishments have tried to combat these disruptions by increasing pay, minimizing menus, raising prices, or simply cutting staff and operating hours, there are other strategies that can ease the burdens of the current operating e

Marketing 203
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NRN editors discuss hidden RRF money and McDonald’s and Chipotle raising menu prices

Nation's Restaurant News

Plus, hear from Anita Adams, CEO of Black Bear Diner, on the chain’s growth plans

Pricing 52
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Tripbtoz expands to Singapore, San Francisco with Series B raise

PhocusWire

The Seoul-based online travel agency has raised $8 million to-date.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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How Caffeine Became the World’s Favorite Drug

EATER

Shutterstock. Author Michael Pollan on how coffee and tea awakened a new form of consciousness for Western civilization Whether in the form of tea, coffee, or a potent energy drink, there’s no denying the near-universal appeal of caffeine. This tiny molecule has been consumed for centuries in beverages and foods that offer a quick jolt of energy needed to make it through the day.

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‘Everything Matters’ – Experts Discuss 2022 Restaurant Outlook

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders to give us their insights into how the industry has been doing so far this year and where they feel it's going. “It is an extremely challenging time for the restaurant industry as restaurateurs grapple with the difficulty of operating within an uncertain post-pandemic sales environment while simultaneously combating historic levels of food inflation, labor shortages and ongoing supply-chain issues.

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10 Ways A Restaurant Consultant Can Help Your Restaurant

Eagle Owl

One of the most common mistakes aspiring restaurateurs make is not seeking professional help. They feel they have a winning business idea and the passion to make it in the industry. Unfortunately, that’s not going to take you very far. To prevent a downfall as rapid as your rise, it’s best to work with a […]. The post 10 Ways A Restaurant Consultant Can Help Your Restaurant appeared first on EagleOwl - Restaurant Management and Analytics Software.

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Travel is back - and so are the hackers

PhocusWire

An uptick in nefarious activity is exposing new avenues for scammers to carry out attacks - but travel and hospitality companies can be proactive.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Los Angeles’s Boba Era Is Here

EATER

[link].

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How B&Bs Create Content For More Direct Bookings

Bed and Breakfast Coach

?. Digital Marketing for B&B Owners, Part 3 – How to Create Content to Attract More Direct Bookings. Wherever and whenever you’re tuning in, welcome and thank you for your attention as we dive into How to create content to attract more direct bookings. This is Part 3 of my Digital Marketing for B&B owners, all around attracting more direct bookings, and paying less commissions to online travel agents.

Book 52
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¿Por Qué Necesita Un Plan De Restauración Antes De Abrir Su Restaurante?

The Restaurant Times

Los restaurantes son un espacio imprevisible, con la Ley de Murphy, todo lo que puede salir mal saldrá mal, muy aplicable al negocio. La asombrosa tasa de fracasos en el negocio de la restauración es un claro indicio de que algo falla en la forma de operar de los restaurantes. Aunque hay muchas razones por las que un restaurante fracasa, la falta de planificación y estrategia es algo que a menudo se les escapa a los propietarios de restaurantes perplejos que no dejan de pensar en qué ha fallado.

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Accor details restructure of its 43 hotel brands into two business units

PhocusWire

Accor's reorganization, dubbed “turbo,” will create two units within the hotel group.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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The Modern French Corner Store Is Like Shopping in a Rustic Fantasy

EATER

Jill Cousin and Saskia Porretta at their épicerie Provisions. | Louise Skadhauge. Rare spices, seasonal flowers, and hyperlocal products line the shelves of épiceries, historical specialty grocers that have been revived in major cities Shortly after noon on a recent Sunday, a 40-something Parisienne bounced into Superfrais , a specialty grocer in the 20th arrondissement, on something of a mission.

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How to Build a Hotels Sales Team: A Guide for Hotel Owners

eZee Absolute

The sales department in a hotel plays a prominent role in maximizing a hotel’s revenue. But is having a sales department enough? Nope! YOU NEED AN A-TEAM. You need a group of people who understand sales and go out of their way to drive measurable and incremental revenue. But again, how do you build a winning hotel sales team? Well, that’s exactly what I am going to talk about in this blog.

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From EHL dress code to dress for: insights to professional appearance

EHL Insights

Dressing formally for work is a sign of respect in many cultures and industry sectors. EHL students are immersed from day one in a professional environment that prepares them to make a good first impression in any business situation. Since the school's inception in 1893, EHL dress code has been known for its strict adherence to sober, smart, practical elegance.

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Amadeus reports positive quarter driven by North America recovery

PhocusWire

The Madrid-based company saw improvement in passengers boarded and travel agency bookings.

Book 52
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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Ruby Tandoh Is Eating Gnocchi With Capers and Chile Crisp for Dinner

EATER

Daniela Jordan-Villaveces/Eater. Lately, the cookbook author has been in a cycle of one-pot meals, and this one happens to be “f **g delicious” We all could use a little dinner inspiration — even Ali Slagle, who dreams of dinner. In “Dinner Is Served” she asks colleagues about one night when they somehow transformed ingredients into dinner with all this life going on.

Book 105
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Point Of Sale Software for Small Business to Thrive in 2022 & Beyond

Lithos POS

The retail industries getting more competitive day by day. After the covid, so many startups stepped into the industry. “In the US there is 99% of businesses are small-scale businesses”. To survive in this competitive market you need more productive and hardworking. Here is why you need to rely on technology such as point of sale software (POS). You know that it’s hard for a single person to manage the entire business operations.

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Training for the New Restaurant Manager

Service that Sells

Are you new to the ranks of restaurant management? As a new restaurant manager, the most important thing for you to remember is this: your followers make you a leader, not the other way around. Although your title as manager carries a certain level of distinction and authority, it does not supersede the need to earn respect and establish credibility with your employees.

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Wyndham’s Julie White on distribution, loyalty and marketing

PhocusWire

In the PhocusWire Studio at Phocuswright Europe 2022, White discusses her work with the global company’s managed and franchised properties across EMEA.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.