Sat.Dec 07, 2019 - Fri.Dec 13, 2019

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7 Issues that Threaten the Franchisor and Franchisee Relationship

7 Shifts

A strong franchisor-franchisee relationship can be a thing of beauty. Clever marketing and strong branding from a restaurant’s corporate offices can boost sales for franchised restaurants. In turn, this gives franchisors more money from royalty fees, which creates a mutually beneficial cycle for restaurant success. However, with the highs usually come the lows.

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Back to the Future: Why New Mover Direct Mail Still Outperforms Digital/Social/Email Marketing

Modern Restaurant Management

Direct Mail Marketing has been around just about as long as mailbox service to homes has been. Barring an apocalypse, there will always be direct mail. That doesn’t mean, of course, that you need to use it to get the word out about your restaurant. I may own Our Town America, a national direct mail marketing franchise, specializing in reaching people who have just moved to the community, but I recognize there are other ways to market your business.

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Keeping the Food Chain Safe with Master Data Management

Modern Restaurant Management

How Multi-domain Data Governance Works from Farm-to-Fork. With the escalation of recalls in the food industry leaving a blizzard of regulation in its wake, it is becoming increasingly important that regulatory environments, legal restrictions or requirements, authorizations and accreditations, industry standard practices, and security over monitoring of activity is managed to ensure compliance – even as these mandates become increasingly difficult to understand, Implement or update.

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To Cater or Not to Cater? That is the Holiday Question

Modern Restaurant Management

Catering can be a great way to increase your sales during the holiday season. You already have the commercial kitchen, staff, customer base, and the economy of scale for bulk ordering so the cost of entry into catering should be relatively low. But before you dive in, understand that catering takes a great amount of planning and strategy. It’s vital that the challenges that come with feeding large numbers of people at ever-changing venues does not negatively impact your current business, c

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Wait Not, Want Not: Six Ways to Run Restaurants Without Waiters 

Modern Restaurant Management

They’re the restaurant’s human face: ensuring customers feel welcome, answering questions and bringing out each course with efficiency and charm. That’s right, we’re talking about waiting staff. Waiters and waitresses have always played a big part in the experience of eating out. However, in big cities with high property prices, good ones can be hard to find, never mind pay.

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How to Write a Killer Business Plan for Your Restaurant

Modern Restaurant Management

Opening a restaurant is a big undertaking full of risk. More than half of restaurants fail within the first year and more than 80 percent fail within five years. Poor planning is the root cause of most restaurant failures, but a solid business plan can help you navigate the difficulties that lead to failure and help set your restaurant up for success. .

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10 Causes and Solutions for Employee Turnover

Modern Restaurant Management

Employee turnover is every employer’s nightmare. According to the Bureau of Labor Statistics , total turnover rates in 2018 were 44.3 percent, but that’s an average of all the industries. Total turnover for the hospitality industry was 76.7 percent in 2018. Every time a business replaces a salaried employee, it costs the business 6 to 9 months’ worth of that person's salary, according to the Society of Human Resources & Management.

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Holiday Habits: Postmates’ Food Delivery Trends

Modern Restaurant Management

The holidays may draw memories of home cooked meals and pies made from scratch, but that is quickly changing. With the introduction of food delivery services, consumers can have high quality meals delivered to them in no time at all. This means that they don't have to sacrifice great tasting food for their families over the holiday season while also saving themselves time and effort.

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IHOP Flip’d and 12 Days of Giftmas

Modern Restaurant Management

This edition of MRM News Bites features NLRB, IHOP, Fourth, Ordermark, Chica’s Tacos, Thanx, Chowly and EZCater, Corner Bakery, Fountainhead Taproom and PourMyBeer and Epson America. NLRB Approves McDonald's Settlements. The National Labor Relations Board instructed an administrative law judge to approve settlements resolving complaints against McDonald’s USA LLC, McDonald’s Restaurants of Illinois, Inc., and 29 franchisees, based on violations allegedly committed by McDona

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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[Guide] Checklist for Running Payroll

7 Shifts

This post covers general information and does not constitute legal or tax advice — for advice specific to your business, be sure to consult with a professional. Running payroll for a restaurant can seem intimidating. All the taxes, timecard corrections, tip splitting, and IRS forms are a lot to handle. And while using a payroll processor certainly makes things easier, there can still be many steps to remember and lots of information to gather when you’re running payroll.

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MRM Franchise Feed: Tropical in Colorado and The Halal Guys New App

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. More Tropical in Colorado. Tropical Smoothie Cafe signed two multi-unit franchise agreements to develop 38 new cafes across the state of Colorado, including a 27-unit deal and an 11-unit deal.

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Tops in Global Cuisine and Tips for Tots

Modern Restaurant Management

This edition of MRM News Bites features The American Food Association, Branch and Delaget, Restaurant Revolution Technologies, Popmenu, The Greene Turtle Sports Bar and Grille, ParTech, Casio America, Radobank, Koomi and Helios, Cudos, Postmates and TGI Fridays and Catania Oils. The American Food Association, the hosting organization for The Global Cuisine Awards (GCA), announces the winners of The 3rd GCA in five gourmet cities including New York, Los Angeles, San Francisco, Chicago and New Orl

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