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A website that puts potential guests at the center of its design and functionality is a powerful tool for attracting, engaging, and converting visitors into loyal guests, ultimately driving the success of your hotel business.
A new hospitality association launched to the public today, with leading restaurant groups from across the country joining the group to call for action. The Australian Restaurant and Café Association (ARCA) is led by former Restaurant & Catering Australia (R&CA) CEO Wes Lambert, who is joined by restaurateur and chef Neil Perry AM (Margaret) as chair and Chris Lucas (Lucas Restaurants) as deputy chair.
"Restaurants thinking about implementing surge pricing need to balance the revenue upside with the potential brand backlash," says Savneet Singh, CEO of PAR Technology. "While third-party delivery companies were expected to commoditize food like airline tickets, the opposite happened: people became more attached to their favorite brands.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
International tourist arrivals reached 97% of pre-pandemic levels in the first quarter of 2024. According to UN Tourism, more than 285 million tourists travelled internationally in January-March, about 20% more than the first quarter of 2023, underscoring the sector’s near-complete recovery from the impacts of the pandemic.
Hidden speakeasy Brooksy has swung open its doors on George Street in the Sydney CBD. The 55-seat venue is inspired by the sophistication and fun of the roaring 20s, equipped with velvet curtains, marble counters, and art-deco furnishings designed by Like Minds (formerly known as Guru Projects). Brooksy hosts a snack menu curated by Executive Chef Hemant Dadlani who has worked across the globe at venues such as Pangkor Laut Resort in Malaysia plus Jade Mountain and Anse Chastanet resorts in St L
Summer is prime hiring time for restaurants. However, according to recent data , the “quit rate” in the US accommodation and food services is the highest among sectors and is outpacing the overall quit rate by more than 70 percent. What can restaurant operators do to attract and retain talent for the busy season ahead? Modern Restaurant Management (MRM) magazine reached out to Jennifer Mathew, senior manager of talent acquisition and strategy on the role technology plays in hiring an
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Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
Summer is prime hiring time for restaurants. However, according to recent data , the “quit rate” in the US accommodation and food services is the highest among sectors and is outpacing the overall quit rate by more than 70 percent. What can restaurant operators do to attract and retain talent for the busy season ahead? Modern Restaurant Management (MRM) magazine reached out to Jennifer Mathew, senior manager of talent acquisition and strategy on the role technology plays in hiring an
Currently, there’s a general softening in leisure travel trends coupled with an improvement in business travel. These changes are critical as we adapt and strategize for the future.
Pleasure Club’s Jake Down has been named Australia’s 2024 Bartender of the Year and will go on to represent the country at the global finals in Shanghai. The program, run by Diageo, is now in its 15th year, with leading bartenders participating in a series of rounds for their chance to snag the title. Down competed against five other finalists for this year including James Irvine from Merivale, Sydney; Matt Bodycote from State Buildings, Perth; Rohan Massie from Rude Boy, Hobart; Shi
Union Square Hospitality Group Founder Danny Meyer returned to his alma mater Trinity College-Hartford to deliver their 198th commencement speech. In the address, Meyer said the most important question he asks himself every day is: “What could possibly go right?
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
Cooking up a storm at the Nine Emperor Gods Festival in Satun, Thailand. The governments of Thailand and Malaysia proudly promote national cuisines, but people along the border cook dishes that elude tidy patriotism, part of a larger struggle to maintain their identities If national borders were decided by dietary preferences, a line might run north to south along the Sankalakhiri and Titiwangsa mountains.
Cendyn, a global integrated hotel technology and services company, and Shiji, the global hospitality technology innovator, are empowering hoteliers to improve profitability with optimized rates and availability.
For most of us in Australia, breakfast is the first and arguably most important meal of the day. But over in the Philippines, breakfast plays a much larger role in daily life. “Breakfast is more than just a meal — it is a celebration of family and togetherness,” says Arone Dizon, owner and chef of Lazza. “Imagine waking up to a table with delicious breakfast dishes that are meant to be shared by the whole family — that is the essence of the Filipino breakfast experience.
What is a social media marketing strategy? Social media marketing is a realm of digital marketing that focuses on the strategic use of social media platforms like X, Facebook, TikTok, YouTube, Instagram or LinkedIn to interact with customers, helping you to build your hotel brand, increase sales and drive traffic to your website.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
Once dubbed the “hottest style,” the low-proof spin on the genre is waning. But of the few still on shelves, these three beers represent the misunderstood category at its best.
In a bid to empower hotel marketers with unparalleled flexibility and effectiveness in their direct channel campaigns, The Hotels Network (THN) has expanded its array of advanced targeting rules for its Personalization platform. These innovative enhancements represent a significant leap forward in hotel website optimization, equipping hoteliers with powerful tools to tailor user experiences and display hyper-relevant content at key moments in the online booking process.
Adrian Richardson’s Carlton bistro La Luna will hold its last service on 3 August after 25 years in the Melbourne dining scene. Opening in 1998, La Luna Bistro has been a local favourite in Carlton, serving a classic bistro offering championing local produce and season-led dishes. Richardson says the decision to close La Luna Bistro comes as he turns to new opportunities as well as the need to focus on his other venues Pasta Bambino in Brunswick East and Maestro in Geelong.
What is hotel technology? Hotel technology covers the many tools and systems designed to help hotels operate smoothly and meet their goals. These are used daily for the likes of automating operations, revenue management, distribution optimization, data analysis, forecasting, and enhancing the overall guest experience.
Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
A little while ago, I checked into a hotel and immediately told my two young children, “Hop on the bed, and try not to touch the carpet”. It was filthy. Other than the cleanliness, there was nothing wrong with it. The bed was comfortable, all the facilities worked, and the front desk staff were lovely. But they could have offered me a complimentary champagne breakfast prepared by Gordon Ramsay himself, and I would still remember it as the place with someone else’s dirty tissue in the corner.
The 2024 winners of Dan Murphy’s Decoded Spirits Awards have been announced, with this year’s awards featuring more detailed tasting notes to ease consumers’ purchasing journeys. The winners were selected by a panel of 13 judges during a two day tasting event, where judges blind tasted more than 450 products across 19 categories. Among the categories are three agave categories, Australian and international gin, non-alcoholic spirits substitutes, and Australian, North American, single malt Scotch
The word ‘optimization’ in today’s world implies the use of data and metrics for continuous business improvement, but it also implies making tradeoffs and devoting limited resources to certain goals ahead of others. For today’s hospitality world, we are confronted by so many data points, so many partners or siloed interests and so many different activities vying for our attention or capital.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
The old business adage of “You’ve got to spend money to make money” has taken hold in the private club industry. A recent survey found that over half of private clubs plan to spend more on facility improvements this year. However, for these projects to pay off for clubs, they must not let member satisfaction slip during construction. If your private club renovation is about to break ground, consider the following: Generate Excitement with Members If you can muster up excitement among members, th
Hospitality ’s parent company Food & Beverage Media has launched a new website , showcasing the company’s large portfolio of liquor, hospitality and events titles and highlighting the breadth and depth of its media coverage of these sectors. The new site contains the latest articles from all 11 of its websites in Australia and New Zealand, allowing users to discover easily other useful articles and mastheads relevant to their sectors and roles.
Lille Allen/Eater Can you make a great Caesar salad at home? We tested four recipes to find out. I believe that the Caesar salad is one of life’s greatest pleasures, especially in combination with either, though ideally both, french fries and a martini. The ideal circumstances for this, to me, are alone at a bar in a somewhat populated but not terribly busy restaurant.
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
In today's bustling restaurant industry, where every detail matters, technology has become an indispensable tool – especially in hiring and staffing. Artificial Intelligence (AI) has transformed the recruitment process, offering a new level of efficiency and automation. However, as restaurants embrace this, it's crucial to maintain a balance between technological advancement and human interaction, ensuring that the essence of hospitality isn't lost in the digital shuffle.
Foodifox designs, builds, and runs software and hardware solutions for food delivery. The business deploys services that provide food access, enjoyment, and ease of use for diners and caterers, which is fundamental to the design. The Self-Serve product allows caterers and hospitality specialists to prepare meals and deliver them to secure thermal food lockers.
Phoenix’s Bar 1912 calls on more than a dozen local botanicals—cactus paddle to ocotillo blossom—that have been foraged, extracted and preserved in its take on the classic.
Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
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