Sat.Jan 27, 2024 - Fri.Feb 02, 2024

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True leadership transcends organizational charts

eHotelier

In the pursuit of leadership, the fulfillment derived from empowering others surpasses personal achievements. It becomes a journey of shared victories, collective growth, and the satisfaction of knowing that you played a role in someone else's success.

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Odd Culture Group’s Pleasure Club arrives in Sydney this month

Hospitality Magazine

For those who have been waiting to know more about the much-anticipated, late-night live music venue from the team at Odd Culture Group – we have news for you. Pleasure Club will open on 23 February in Sydney’s inner west suburb of Newtown, equipped with its 4am closure every evening from Wednesday through to Sunday. The venue takes it inspiration from the small bars of New York and Paris, and will host a unique late-night food, drink, and music experience for Sydneysiders.

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Survey Says: Restaurateurs Are Making Expansion Plans

Modern Restaurant Management

Will 2024 be a comeback year for restaurants? Despite challenges including inventory costs, commission fees and staff turnover, many restaurant owners are expressing optimism about moving forward, according to TouchBistro’s 2024 State of Restaurants Report. Ninety-four percent of operators are planning some form of expansion and more than half of the 600 U.S full service restaurants surveyed plan to introduce catering services.

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A Guide to the Role of a Restaurant Manager: Duties, Daily Routine, and Essential Skills

7 Shifts

Managing a restaurant is a delicate routine—if we can even call it a routine. A better description might be a balancing act that presents new and unique challenges every day. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. This wide-ranging responsibility is a lot, and it often leads to burnout.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Five tactics for better guest communication

eHotelier

Providing quick answers and motivating engagement is key to improve your communication with guests, enhancing guest experience and build guest loyalty.

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Trippas White Group announced as partner for National Gallery of Australia

Hospitality Magazine

Trippas White Group has been announced as the exclusive food and beverage partner for the National Gallery of Australia in Canberra. Starting from 28 February, Trippas White Group will take responsibility for the venue’s multiple event spaces including the Gandel Hall area. Trippas White Group will also provide catering services across the venue in the form of breakfasts, communal-style grazing, and food stations.

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Why Mews acquired Frontdesk Anywhere, by Richard Valtr

MEWS

It’s a great privilege to welcome Frontdesk Anywhere to the Mews team. Our eighth acquisition, handled by the remarkable Mews Ventures , sees the much-loved US PMS join our ranks, bolstering our team, knowledge and customer base.

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Top 10 online booking channels for 2023 revealed

eHotelier

Explore the insights and strategies that can supercharge your online presence and drive more bookings to your property.

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Peruvian Japanese eatery Callao opens in Barangaroo

Hospitality Magazine

Sydney’s local Nikkei food landscape has a new addition, with Callao opening its doors to the public in the heart of Barangaroo. The venue is the latest addition for the team behind Wild Sage and Alegre Bar and Dining, which continues to grow its CBD portfolio. The 104-seater has encompasses a dining room and terracotta bar as well as an open kitchen for diners to observe.

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Growing a Restaurant Strategically – The Keys Are Alignment, Timing and Control

Modern Restaurant Management

Ambitious restaurateurs often want to expand quickly to capitalize on initial success. However, rapid growth without an intentional strategy frequently erodes quality, culture and profits over time. Sustainable restaurant expansion requires balancing excitement with patience and perspective. There’s an art to scaling any small business intelligently.

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

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Unlocking hotel success: Essential hotel reports you need

Hotelogix

As a hotelier, monitoring your hotel's performance is paramount to ensuring smooth operations and maximizing revenue. In this context, reports are critical as they provide key insights into your hotel's operations, from housekeeping to finance, marketing, and guest preferences. In this blog, we will look at a few important reports that you must always have access to.

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The Mille Club: urban versus rural experiences

eHotelier

Guests with the monetary flexibility to pay lofty prices think less in terms of total cost and more in terms of total experience. It’s all about exclusivity, privacy and self-actualization. What can your hotel offer that is irreplicable anywhere else in the world? The more you differentiate, the more you can ultimately charge.

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The $10 Trillion Benefits of Overhauling Our Food System

EATER

A new report lays out two very different paths forward.

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Mastering the Art of Anticipation: Recognizing Guest Cues Before They Do

Modern Restaurant Management

I n the hospitality and service industry, the ability to see beyond the obvious and anticipate guests' needs before they are even aware of their own needs is a skill that sets good from exceptional service apart. The key lies in understanding subtle cues and employing a proactive approach to ensure a seamless and delightful experience for patrons.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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A Comprehensive Guide To Hotel POS System

Hotelogix

A Hotel Point of Sale (Hotel POS) is a technology solution comprising hardware and software components that record and process transactions between a hotel and its customers. It helps hoteliers manage everything, especially various service areas like restaurants, bars, spas, or gift shops within their properties. It differs from a Property Management System (PMS), which focuses on hotel operations like room bookings, guest check-ins/outs, and housekeeping management.

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Prime time for service robots

eHotelier

Service robots could solve many of the safety concerns felt to this day, but how are they perceived by customers?

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You’re Probably Eating Way Too Much Protein

EATER

Plant-based foods, like beans and tofu, are great sources of protein. But in the search for good macros, we’re forgetting about fiber.

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Revolutionizing Restaurant Operations with Advanced Networking Solutions

Modern Restaurant Management

The restaurant industry is transforming significantly, driven by changing consumer preferences, technological advancements, and a competitive market landscape. Restaurants are no longer just about the food – they are about the complete dining experience, which includes ambiance, service speed, and personalized interaction. The need for innovation and efficiency has never been greater in this evolving scenario.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Can you believe it? 3 tips for disclosing and consuming AI-generated content

SAS

Let me ask: did you believe Facebook CEO Mark Zuckerberg really boasted about the company’s power in a 2019 video, saying, “Imagine this for a second: One man, with total control of billions of people’s stolen data, all their secrets, their lives, their futures.” The video of Zuckerberg purportedly saying [.] Can you believe it?

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Types of hotel key cards and how they work | Mews

MEWS

What is a hotel key card? A hotel key card has a magnetic stripe, works with Near-Field Communication (NFC) technology, or is embedded with an RFID (Radio-Frequency Identification) chip. The aim is to simplify hotel room access , payments, information transfer, and coupon storage. Hotel key cards are an alternative to traditional keys, are generally safer and provide more convenience for guests.

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The New Vocabulary of Cocktails

EATER

“Fruit bat,” “amaroulette,” “dirty dump.” The language developed behind the bar today has come a long way since the age of Jerry Thomas. Here, a non-exhaustive guide to the modern lexicon.

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2024 Outlook: Glass Half Full? 

Modern Restaurant Management

It’s a common assumption that past performance is the best predictor of future behavior, but the last few years have been anything but common. Quick-service restaurants (QSRs) rode the wave of unprecedented consumer behavior shifts and the successes and challenges it brought along. So, what can the QSR industry expect in 2024? Looking back at last quarter’s performance suggests the glass is proverbially half full.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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The importance of a user-friendly hotel management software for owner-manged independent properties

Hotelogix

Independent hotels stand out in the bustling hospitality industry with their unique charm and personalized service. However, these quaint establishments often face towering challenges behind the scenes, particularly when managing and streamlining their daily operations. To deal with it, they need user-friendly hotel management software. Let's dive in to know more.

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Karen Martini’s Saint George opens in St Kilda

Hospitality Magazine

Saint Gorge (formerly known as The Saint Hotel) has swung open its doors in St Kilda with celebrated chef Karen Martini leading the charge as Culinary Director. Saint George is the work of Martini and partner Michael Sapountsis plus growing hospitality group Public Hospitality. The venue has two sections: The Grill and The Tavern where Martini is serving up a menu featuring Italian dishes and elevated pub classics.

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The King Cake Tradition, Explained

EATER

Eric Wagner/Flickr Why is there a plastic baby baked inside this Mardi Gras staple? Americans usher in the new year with diets and lifestyle resolutions galore, but many people across the globe — particularly those from predominantly Catholic countries — celebrate the calendar change with a sweet pastry known as king cake. It first appears in bakery cases at the beginning of each year and can be found at the center of celebrations through early spring.

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How Generation Z is Already Impacting Membership at Country Clubs

Horizon Hospitality

Which generation has the most influence over how Country Clubs are evolving? Is it the Millennials, one of the fastest-growing groups of new golfers? Or is it Generation X (aged 42 – 57), which currently holds the highest utilization increase of Country Clubs ? Or is it Generation Z, the current members’ children who can’t yet afford a membership?

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Guide To Enhance Guest Experience at Your Hotel

Hotelogix

The key to success in the ever-evolving hospitality industry lies in providing an exceptional guest experience. Thoughtfully put together by our marketing team, dives deep into the nuances of the guest experience, exploring its definition, journey, and the importance of enhancing it. With actionable strategies and insights into the latest trends, this guide is essential for anyone looking to elevate their guest service capabilities and enhance guest experience.

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5 minutes with Restaurant Hubert’s Exec Chef Brendan Fong

Hospitality Magazine

When I first came to Restaurant Hubert as a diner many years ago, I loved it. I was working at Mr. Wong at the time, so it was great to have a place I could go to get a bite to eat after work. The challenge of cooking French-style dishes again [appealed the most to me]. It has been quite a while since I have cooked this style of food and I like to constantly challenge myself.

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In Portland, 2024 Is the Year of the Snack

EATER

Portland chefs are embracing the single serving, one-to-three-bite snack, encouraging diners to pop in between meals for something small

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H10 Hotels enhance the guest experience with Nonius cutting-edge solutions

eHotelier

H10 Hotels, a leading hospitality company with over 66 hotels in 23 destinations and more than 16,000 rooms, has been committed to providing exceptional locations, specialised services, and the highest level of quality to its guests for over 40 years. With a focus on incorporating the latest digital technologies, H10 Hotels have formed a strong partnership with Nonius for more than 8 years.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.