eHotelier

OCTOBER 27, 2022

Here are five practical ways to increase hotel newsletter sign-ups, enabling you to build quality relationships, increase patronage, and attract more guests.

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Boutique Hotel News

OCTOBER 28, 2022

UK: Husband and wife Andy Miles and Serena von der Heyde have purchased the Rothay Garth Hotel in Ambleside for £1.175 million. Miles, the owner of Your Place, will take over the property from Simon Clark who has owned the hotel since 2019. Clark refurbished the site and will now retire from the industry. The hotel currently trades as a 15-room bed and breakfast with owners’ accommodation, tennis courts, bowling green, and gardens.

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Hospitality Magazine

OCTOBER 26, 2022

Adam Hall has returned to Flying Fish for the third time, with the chef taking on the top position at the restaurant located in The Star Sydney. Hall has circled back to where his high-end culinary career began, rejoining the restaurant after recently working as a sous chef at Tristan Rosier’s Arthur in Surry Hills. “Flying Fish has been a mainstay in my career – it was the first fine dining restaurant I worked at when I moved to Sydney 11 years ago,” says the chef.

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InnQuest

OCTOBER 28, 2022

As is known, the hospitality industry took one of the biggest hits during the COVID-19 pandemic. Unfortunately, most businesses in this sector are still struggling to keep up due to various factors like changing marketing dynamics, rising competition, operational issues, labour shortage, etc. However, one of the biggest factors severely affecting the growth of these businesses is the rising inflation rate.

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Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

eHotelier

OCTOBER 26, 2022

Highlights from a research project that lays out the framework of the most realistic and implementable steps to get a hospitality sustainability action plan started from the hotelier's perspective.

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Hospitality Magazine

OCTOBER 26, 2022

Opening and sustaining a successful restaurant involves a lot more than just curating an outstanding menu. It requires navigating licences, bookwork, rostering, general operations and much more. Dave Stewart has been through it all. The Gippsland-born chef opened Ascot Food Store in Melbourne’s Moonee Ponds in 2014. While his dream was to run a bistro, technicalities resulted in the launch of a café instead.

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Front of House Catering Presentation Magazine 246

7 Shifts

OCTOBER 26, 2022

When you dine out at a restaurant, you tip your server. It's the expectation and an essential part of how restaurant workers earn a living. A guest's tip subsidizes wages for most of America's restaurant workers. It's a reality that only exists in North America—the United States and Canada. In most other parts of the world, tips are not expected—and in some cases, it's considered rude to tip.

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eHotelier

OCTOBER 25, 2022

Now is the time to get your house in order. Review your needs, assess your resources, and communicate your game plan.

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Communication 264

Modern Restaurant Management

OCTOBER 25, 2022

As our world becomes increasingly digitized- with the rise of food delivery services, QR Code Menus and online orders- it's more important than ever for restaurant owners and employees to become familiar with the latest threats to their business. QR scams have become particularly prevalent after the onset of the pandemic. While there’s no method that is 100% effective at preventing and eliminating new threats to businesses and their patrons, becoming familiarized with the way scammers

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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Service Management

Hospitality Magazine

OCTOBER 24, 2022

Penfolds Magill Estate Restaurant Sous Chef Robin Wagner has been announced as the winner of this year’s S.Pellegrino Asia-Pacific Young Chef regional final. The chef took home the title in a competition held on 17 October at the Sydney Seafood School where he went head to head with nine other finalists. Each contestant was asked to present their signature dish to a judging panel consisting of Saint Peter’s Josh Niland, Nomad’s Jacqui Challinor and Quay’s Peter Gilmore.

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Presentation Magazine 147

Boutique Hotel News

OCTOBER 28, 2022

While not without controversy, Qatar’s hosting of the 2022 FIFA World Cup is a significant milestone on its journey to becoming a premier league tourism destination. IHM’s editorial team reports. Next month’s FIFA Word Cup will be one of the biggest sporting events ever in terms of a global TV audience, and it will also mark a watershed moment in Qatar’s status as a tourist destination.

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eHotelier

OCTOBER 24, 2022

Here are the most common steps in the current process and how they emotionally affect the guest.

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Modern Restaurant Management

OCTOBER 28, 2022

The modern restaurant and foodservice industry are facing the most challenging restaurant landscape in decades. After surviving the worst of the COVID-19 pandemic, restaurant operators are now facing record high food costs, ongoing labor shortages, inconsistencies in the supply chain, and quickly changing guest preferences. Additionally, many restaurateurs added or improved their off prem capabilities to stay afloat during the pandemic, but they are now seeing other gaps in their tech stack that

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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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MEWS

OCTOBER 27, 2022

Cleanliness is next to godliness, so they say. While we don’t have the authority to make a judgement on that, we can confidently say that cleanliness is vital for the success of your hotel. In fact, 78% of guests say it’s the most important factor in choosing where to stay.

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Housekeeping 130

Boutique Hotel News

OCTOBER 28, 2022

US: Hutton Brickyards has unveiled Edgewood, a restored historic mansion with 12 guest rooms and suites, managed by Salt Hotels. Salt Hotels launched the leisure retreat Hutton Brickyards in 2021. The second phase of its opening includes the addition of Edgewood, an 1870s mansion which has been redeveloped and restored by MWest Holdings, Kristina Dousharm Architecture, and Kevin O’Shea of Salt Hotels.

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Events 130

eHotelier

OCTOBER 23, 2022

Visiting a hotel and enjoying a uniquely immersive experience without ever actually physically being there? Attending an exclusive VIP event without leaving the comfort of your own home? The metaverse opens doors that we still have trouble fully conceiving, and its potential link with daily hospitality business remains a mystery for the vast majority of hoteliers.

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Events 188

Modern Restaurant Management

OCTOBER 24, 2022

Restaurants and customers are feeling the effects of inflation, according to the third quarter 2022 data for the Yelp Economic Average (YEA) report, The report reveals that inflation experiences have intensified for consumers in every state in the U.S. year over year, with reviews mentioning inflation up by 22 percent compared to Q3 2021. Yelp found that food businesses are seeing one of the largest increases of inflationary experiences compared to Q3 2021, followed by restaurants.

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Budgeting Pricing Magazine Marketing 182

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Presentation

Cruise Hive

OCTOBER 25, 2022

Carnival Cruise Line drops requirements for almost all sailings, making it even easier for passengers to take a vacation. The post Carnival Cruise Line Drops All Protocols for Most Sailings appeared first on Cruise Hive.

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Boutique Hotel News

OCTOBER 28, 2022

Worldwide: The Sustainable Hospitality Alliance (SHA) has improved its Hotel Carbon Measurement Initiative (HCMI) based on user feedback and work by Cornell University’s Center for Hospitality Research. The updated version of the HCMI aligns with the latest Greenhouse Gas (GHG) Protocol guidance with the support of Greenview, an energy maintenance and service company. .

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Travel and Tourism Maintenance 130

eHotelier

OCTOBER 23, 2022

The government of Saudi Arabia has been instrumental in the recovery of the Global Travel & Tourism sector following two years of crisis.

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Modern Restaurant Management

OCTOBER 26, 2022

While using credit cards is a convenience for consumers, this form of payment represents a major cost center for restaurants. In fact, credit card processing fees rank as the third highest cost of doing business behind the cost of food and labor. As restaurants work to recover from the impact of the pandemic, interchange fees or “swipe” fees continue to curb their ability to grow and thrive.

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Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Pricing

Hotel Owner

OCTOBER 24, 2022

Global Asset Solutions has launched an online training course with external accreditation which will aim to support the growing demand for hotel asset management. The course will reportedly target aspiring asset managers who are already working elsewhere in the sector, as well as students and new entrants. According to Global Asset Solutions, the certificate is tailored towards hotel owners, bankers, investors, lenders, operators, students and “anyone involved in hotel real estate who wants to u

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Budgeting Training Information Marketing 136

Boutique Hotel News

OCTOBER 27, 2022

UK: IHM, in partnership with AHV Associates and H+G, hosted a hotels and hospitality Urban Living Insights event at the House of Lords yesterday. . The focus of the event, Sailing through the storm, involved six short presentations providing a state-of-the-market snapshot of debt finance, equity investor sentiment, valuations, operations, brand, and the distribution landscape.

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Events Marketing Scheduling Catering 130

eHotelier

OCTOBER 25, 2022

“We are thrilled to bring The Ritz-Carlton brand to Melbourne,” Antony Page, GM, The Ritz-Carlton, Melbourne said.

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Modern Restaurant Management

OCTOBER 26, 2022

"The Menu" hits the screens next month and chefs are already dishing about the black comedy focused on fine-dining. Here are what some shared with us. Chef Jason Herandez – Corporate Director of Food & Beverage at Encore Resort at Reunion (Orlando, FL). "After watching the trailer I could say that I am very excited to see the movie.

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Pricing Definition Presentation 177

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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