Sat.Aug 03, 2024 - Fri.Aug 09, 2024

article thumbnail

7 innovative strategies to supercharge your hotel’s direct bookings

eHotelier

By focusing on driving direct bookings, you can boost your revenue, strengthen your relationship with guests, and maintain full control over their experience.

Book 317
article thumbnail

Increased spirits tax hits industry hard

Hospitality Magazine

The spirits tax in Australia has now risen to $103.89, making it the world’s third highest as consumers and businesses struggle in the midst of the cost-of-living crisis. The tax has risen by more than 20 per cent since the onset of the pandemic and has been increased 75 times since Paul Keating introduced automatic indexation in his first Budget as Treasurer in 1983.

Pricing 246
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Best Practices for Handling a Data Breach

Modern Restaurant Management

A former employee filed a class-action lawsuit against Panera, following a data breach earlier this year. The suit claims that Panera is to blame for the breach, which exposed employees’ personal information, including Social Security numbers. Panera contacted affected employees and is providing a one-year membership in a program that provides credit monitoring, identity detection and resolution of identity theft.

article thumbnail

Hotel Bookings by Staff: Is an E-invoice Required for Reimbursement Claims?

Soft Inn

In my previous blog, I shared about Malaysia E-Invoicing: What Hoteliers Need to Know about this significant update. With the introduction of this system in August 2024, businesses, including hotels, must now issue and manage invoices electronically in three different phases. But how does this shift affect internal operations, especially regarding staff handling hotel bookings and seeking reimbursements?

Book 130
article thumbnail

From Payroll Pains to Growth Gains: Streamlining Payroll & HR for Success

Speaker: Joe Sharpe and James Carlson

In the world of small business management, the challenge of managing payroll & HR efficiently while scaling operations can be overwhelming. Yet, with the right strategies in place, these challenges can become opportunities for growth and innovation. In this session, Joe Sharpe, Senior Director of Managed Payroll Services at IRIS, will reveal practical methods and expert insights for outsourcing and streamlining payroll processes, resulting in substantial time and resource savings.

article thumbnail

How AI chatbots can revolutionize hotel bookings

eHotelier

The future of hotel bookings is not just about being online; it’s about being intelligently and engagingly present, guiding each visitor towards becoming a guest.

Book 290

More Trending

article thumbnail

Experience Matters: What Restaurant Guests Value

Modern Restaurant Management

Sixty-nine percent of consumers would dine out more often if it were more enjoyable, and that number goes up to 78 percent for adults under the age of 35, according to a report from ChangeUp. The experience agency, who designed new restaurant prototypes for clients such as Burger King, Panda Express and Panera Bread, surveyed consumers to gain a better understanding of the current customer journey and what guests value most about the restaurant experience, particularly at casual dining and fast

Pricing 187
article thumbnail

Hotel budget: A complete guide to hotel budgeting

MEWS

What is a hotel budget? A hotel budget is essentially your financial roadmap, aligning with your hotel’s strategic goals to guide how you’ll spend and generate money throughout a specific period (typically a fiscal year). It’s not just a tool for the finance department; it influences decision-making across all levels of your operation and determines how resources are allocated during the budgeted timeframe.

Budgeting 130
article thumbnail

Overtourism: How to avoid it for better travel experiences

eHotelier

Savvy travelers can avoid the pitfalls of overcrowded hotspots by traveling during shoulder-seasons, staying overnight and discovering destination dupes.

290
290
article thumbnail

How to Calculate Food Costs For Your Restaurant

7 Shifts

Of all the costs your restaurants generate, your food is one of the largest. The cost of the food you serve can be affected by so many different outside influences, some of them more obvious, like the rise and fall of fuel costs or the effects of good or bad weather. Others are less so, like the sudden pop-culture status of a particular food (think avocados, bubble tea, or cupcakes).

Pricing 145
article thumbnail

Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

article thumbnail

Why Restaurants Need an ‘Always On’ Approach to Marketing

Modern Restaurant Management

Right now, many restaurants are benefitting from promoting a value-proposition message, but what happens after those end? How can they convert those guests into loyal diners? That's where old-fashioned consistent marketing efforts comes into play. "It’s important to think long term," HungerRush's SVP of Marketing Shannon Chirone told Modern Restaurant Management (MRM) magazine. "Cutting a marketing budget creates a ripple effect that may not be felt until months down th

Marketing 167
article thumbnail

Five Questions Hoteliers Should Ask About In-Room Entertainment

Lodging Magazine

Strive to offer guests the same entertainment experience they enjoy at home. Fill out the form below to see how. By clicking “Submit,” I acknowledge and agree to the use of my contact information to receive messages about offerings from LODGING Media, its brands, affiliates and/or third-party partners, consistent with LODGING Media’s Privacy Policy.

Magazine 128
article thumbnail

Redefining Luxury Hospitality: The evolution of self-service in the digital era

eHotelier

In the ever-evolving landscape of the hospitality industry, the concept of luxury has transcended opulence and exclusivity to encompass convenience, personalization, and seamless experiences.

257
257
article thumbnail

Home Plates: Crowning the Most Iconic Dish in America

EATER

Photo illustration by Lille Allen Eater staffers show their devotion to these regional American dishes — from lobster rolls to disco fries to green chile cheeseburgers Everyone has a certain devotion to regional dishes, especially those from where we grew up, or from the cities we eventually make our home. They can remind us of our childhood or be linked to a particular sense of place, and often remain intertwined with our own sense of self.

article thumbnail

Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

article thumbnail

Latino Restaurant Owners’ Practical Optimism Leads to Tech Investments

Modern Restaurant Management

Latino small business owners, particularly in the restaurant industry, are emerging as one of the most dynamic and rapidly expanding business owners across the US. In fact, according to our Verizon Business Latino Small Business Survey , 78 percent of the Latino businesses surveyed stated that their businesses are in a better place today than a year ago, and an even greater percentage (88 percent) believe their business will be in a better place a year from now.

Marketing 143
article thumbnail

The Strategic Impact of Predictive Modeling on Hotel Labor Management

Hospitality Net

The hospitality industry faces significant challenges in managing labor costs. Predictive modeling offers innovative solutions by providing accurate forecasts, uncovering trends, and enabling informed staffing decisions. This article delves into how predictive modeling can enhance labor management for hotels.

Article 115
article thumbnail

An all-inclusive awakening: Marriott Hotels elevates the art of hospitality with new cancun resort

eHotelier

Building on the brand’s legacy of wonderful hospitality, guests of Marriott Cancun, An All-Inclusive Resort will step into a world of unparalleled hospitality and enriching experiences.

246
246
article thumbnail

3 Ways Key Control Keeps Hotel Housekeeping Departments Running Efficiently

Lodging Magazine

Hotel housekeeping managers need to deliver exceptional turnkey service for guests who expect fresh and thoroughly cleaned rooms when they arrive to take well-deserved rests after long journeys. Hotel housekeeping departments have many daily tasks to accomplish, which need organized, efficient, and dedicated staff so rooms turn over quickly for occupancy by the next guests day in and day out.

article thumbnail

Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

article thumbnail

Food Hall Brand Finding Community in Emerging Markets

Modern Restaurant Management

The team at Hospitality HQ, lead by Chef Akhtar Nawab has been switching up the food hall model by launching projects designed to emphacize culinary exploration and community connection in markets including Silver Spring, Maryland, Charlotte, North Carolina and Orlando. They are currently up to 18 locations. When curating these locations, Nawab and his team strive to close the opportunity gap for aspiring chefs and restaurateurs, primarily those of BIPOC identities, through mentorship, from menu

Marketing 100
article thumbnail

Dusit International to manage upscale hotel and luxury residential project in Bangkok

Hospitality Net

- Dusit International, one of Thailand’s leading hotel and property development companies, has signed a property management agreement with King Square Development Co., Ltd, a Bangkok-based real estate company established by Saha Group and Tokyu Corporation, and King Square Suites Co., Ltd. to manage Dusit Suites Kingsquare, Bangkok and KingsQuare Residence - an upscale hotel and luxury residential project slated to open in 2026.

article thumbnail

Carving out wellness product tiers within hotels

eHotelier

By incorporating wellness elements into your hotel's offerings, you can attract a broader range of guests, command premium rates, and increase overall profitability.

242
242
article thumbnail

How the Most Powerful Environmental Groups Help Greenwash Big Meat’s Climate Impact

EATER

Factory farming is terrible for the environment. Environmentalists are sharply divided over what to do about it.

145
145
article thumbnail

Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

article thumbnail

The Challenges of Being the Rule Enforcer

Modern Restaurant Management

In this episode of the Making Dough Restaurant Show , host Hengam Stanfield discusses the delicate balance of establishing and enforcing rules without being seen as the bad guy. She offers practical tips about how to set clear communication channels and being consistent, while building trust and respect.

article thumbnail

Future Trends in Boutique Hotels

Hospitality Net

As the boutique hotel industry continues to evolve, staying ahead of emerging trends is crucial for maintaining a competitive edge. At the upcoming Boutique Hotel Owners Conference, taking place on September 16-17, industry leaders will share their perspectives on the future trends shaping boutique hotels. Here are insights and advice from four of the conference speakers: Tara Medina, Kimberly Walker, Deborah O’Donnell, and Alexandra Walterspiel.

115
115
article thumbnail

The early arrival program

eHotelier

Don’t set guests up for disappointment – set them up for more fun and they will love it.

article thumbnail

New York Pizza Is an Evolution in Four Acts

EATER

Oven evolution, waves of Italian immigrants, and the city’s hustle culture has all led to the diversification of New York City pizza.

137
137
article thumbnail

No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.