Sat.Aug 03, 2024 - Fri.Aug 09, 2024

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7 innovative strategies to supercharge your hotel’s direct bookings

eHotelier

By focusing on driving direct bookings, you can boost your revenue, strengthen your relationship with guests, and maintain full control over their experience.

Book 317
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Increased spirits tax hits industry hard

Hospitality Magazine

The spirits tax in Australia has now risen to $103.89, making it the world’s third highest as consumers and businesses struggle in the midst of the cost-of-living crisis. The tax has risen by more than 20 per cent since the onset of the pandemic and has been increased 75 times since Paul Keating introduced automatic indexation in his first Budget as Treasurer in 1983.

Pricing 246
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Experience Matters: What Restaurant Guests Value

Modern Restaurant Management

Sixty-nine percent of consumers would dine out more often if it were more enjoyable, and that number goes up to 78 percent for adults under the age of 35, according to a report from ChangeUp. The experience agency, who designed new restaurant prototypes for clients such as Burger King, Panda Express and Panera Bread, surveyed consumers to gain a better understanding of the current customer journey and what guests value most about the restaurant experience, particularly at casual dining and fast

Pricing 197
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Hotel Bookings by Staff: Is an E-invoice Required for Reimbursement Claims?

Soft Inn

In my previous blog, I shared about Malaysia E-Invoicing: What Hoteliers Need to Know about this significant update. With the introduction of this system in August 2024, businesses, including hotels, must now issue and manage invoices electronically in three different phases. But how does this shift affect internal operations, especially regarding staff handling hotel bookings and seeking reimbursements?

Book 130
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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How AI chatbots can revolutionize hotel bookings

eHotelier

The future of hotel bookings is not just about being online; it’s about being intelligently and engagingly present, guiding each visitor towards becoming a guest.

Book 290

More Trending

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Best Practices for Handling a Data Breach

Modern Restaurant Management

A former employee filed a class-action lawsuit against Panera, following a data breach earlier this year. The suit claims that Panera is to blame for the breach, which exposed employees’ personal information, including Social Security numbers. Panera contacted affected employees and is providing a one-year membership in a program that provides credit monitoring, identity detection and resolution of identity theft.

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Hotel budget: A complete guide to hotel budgeting

MEWS

What is a hotel budget? A hotel budget is essentially your financial roadmap, aligning with your hotel’s strategic goals to guide how you’ll spend and generate money throughout a specific period (typically a fiscal year). It’s not just a tool for the finance department; it influences decision-making across all levels of your operation and determines how resources are allocated during the budgeted timeframe.

Budgeting 130
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Overtourism: How to avoid it for better travel experiences

eHotelier

Savvy travelers can avoid the pitfalls of overcrowded hotspots by traveling during shoulder-seasons, staying overnight and discovering destination dupes.

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Pawn & Co launches in $4m Brisbane redevelopment

Hospitality Magazine

Melbourne cocktail bar and club hybrid Pawn & Co has made its mark in Brisbane with the opening of its first interstate location. Occupying the former Laruche Bar and Supper Club in Fortitude Valley, the 500sqm establishment has been given a $4m makeover, combining the unique elements of a late-night cocktail bar, a pawnshop and a perfumery. Co-Founders Josh Lefers and Stephen Wools, who recently launched the immersive Ballers Clubhouse in Adelaide, hope to create a first-of-its-kind, immers

Magazine 130
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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Why Restaurants Need an ‘Always On’ Approach to Marketing

Modern Restaurant Management

Right now, many restaurants are benefitting from promoting a value-proposition message, but what happens after those end? How can they convert those guests into loyal diners? That's where old-fashioned consistent marketing efforts comes into play. "It’s important to think long term," HungerRush's SVP of Marketing Shannon Chirone told Modern Restaurant Management (MRM) magazine. "Cutting a marketing budget creates a ripple effect that may not be felt until months down th

Marketing 188
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How to Calculate Food Costs For Your Restaurant

7 Shifts

Of all the costs your restaurants generate, your food is one of the largest. The cost of the food you serve can be affected by so many different outside influences, some of them more obvious, like the rise and fall of fuel costs or the effects of good or bad weather. Others are less so, like the sudden pop-culture status of a particular food (think avocados, bubble tea, or cupcakes).

Pricing 145
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Redefining Luxury Hospitality: The evolution of self-service in the digital era

eHotelier

In the ever-evolving landscape of the hospitality industry, the concept of luxury has transcended opulence and exclusivity to encompass convenience, personalization, and seamless experiences.

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Single O launches coffee bar in Shibuya, Tokyo

Hospitality Magazine

Sydney-based coffee roastery Single O has continued to expand in Japan, opening the doors to a new takeaway-only coffee bar in Shibuya today. It’s been a jam-packed few months for the coffee experts, which has seen the launch of a new café in Brisbane’s Newstead as well as the Ryogoku Roastworks in Japan. “We’re excited to open our first Single O location in West Tokyo, and push the envelope with our most compact store yet,” says CEO Mike Brabant. “Our new coffee ba

Magazine 130
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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Latino Restaurant Owners’ Practical Optimism Leads to Tech Investments

Modern Restaurant Management

Latino small business owners, particularly in the restaurant industry, are emerging as one of the most dynamic and rapidly expanding business owners across the US. In fact, according to our Verizon Business Latino Small Business Survey , 78 percent of the Latino businesses surveyed stated that their businesses are in a better place today than a year ago, and an even greater percentage (88 percent) believe their business will be in a better place a year from now.

Marketing 184
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Home Plates: Crowning the Most Iconic Dish in America

EATER

Photo illustration by Lille Allen Eater staffers show their devotion to these regional American dishes — from lobster rolls to disco fries to green chile cheeseburgers Everyone has a certain devotion to regional dishes, especially those from where we grew up, or from the cities we eventually make our home. They can remind us of our childhood or be linked to a particular sense of place, and often remain intertwined with our own sense of self.

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An all-inclusive awakening: Marriott Hotels elevates the art of hospitality with new cancun resort

eHotelier

Building on the brand’s legacy of wonderful hospitality, guests of Marriott Cancun, An All-Inclusive Resort will step into a world of unparalleled hospitality and enriching experiences.

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Swillhouse announces Swillfest at Le Foote

Hospitality Magazine

Part wine fair and part “full cultural freakout” Swillfest is taking over Le Foote in The Rocks on 21 September. The one-of-a-kind event is brought to you by Sydney-based hospitality group Swillhouse, with the first 200 tickets now on sale. Tickets are priced at $69 a pop , which grants guests access to some of the world’s best and rarest wines as well as the producers themselves.

Events 130
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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Five Questions Hoteliers Should Ask About In-Room Entertainment

Lodging Magazine

Strive to offer guests the same entertainment experience they enjoy at home. Fill out the form below to see how. By clicking “Submit,” I acknowledge and agree to the use of my contact information to receive messages about offerings from LODGING Media, its brands, affiliates and/or third-party partners, consistent with LODGING Media’s Privacy Policy.

Magazine 128
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The Best Tofu Recipes According to Eater Staff

EATER

Shutterstock Up your tofu game with recipes from Hetty McKinnon, Maanghi, Andrea Nguyen, and more Tofu is a shapeshifter. These pressed soy curds can be firm and crumbly, easily taking on the identity of ground meat or scrambled eggs, or silky like custard. Tofu can be whipped into a high-protein chocolate mousse or fried into crispy cubes reminiscent of popcorn chicken.

Marketing 125
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Carving out wellness product tiers within hotels

eHotelier

By incorporating wellness elements into your hotel's offerings, you can attract a broader range of guests, command premium rates, and increase overall profitability.

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Mastering the highball

Hospitality Magazine

The highball is one of the most straight-forward cocktails in the book. Simply combine one part spirit with two parts soda and throw in an ice cube — your cocktail is served. While it may look ‘easy’, there is more to the highball than meets the eye. The drink’s format allows plenty of creative space for bartenders to experiment with different spirits, mixers, and garnishes.

Book 130
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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Food Hall Brand Finding Community in Emerging Markets

Modern Restaurant Management

The team at Hospitality HQ, lead by Chef Akhtar Nawab has been switching up the food hall model by launching projects designed to emphacize culinary exploration and community connection in markets including Silver Spring, Maryland, Charlotte, North Carolina and Orlando. They are currently up to 18 locations. When curating these locations, Nawab and his team strive to close the opportunity gap for aspiring chefs and restaurateurs, primarily those of BIPOC identities, through mentorship, from menu

Marketing 100
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McDonald’s Is Finally Bringing Back (Plastic) Collectible Cups

EATER

McDonald’s A plastic cup depicting Hello Kitty camping with friends will solve all my problems My favorite memory of McDonald’s was walking to my local franchise with my grandma after school, snacking on a shared Filet-O-Fish (my grandma was an Asian immigrant, after all ) while sitting in chairs shaped like Grimace and McNugget buddies. This was the ’90s, an era of unabashed PlayPlace use, Beanie Babies obsessions, and kitschy Happy Meal toys.

Marketing 122
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The early arrival program

eHotelier

Don’t set guests up for disappointment – set them up for more fun and they will love it.

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3 Ways Key Control Keeps Hotel Housekeeping Departments Running Efficiently

Lodging Magazine

Hotel housekeeping managers need to deliver exceptional turnkey service for guests who expect fresh and thoroughly cleaned rooms when they arrive to take well-deserved rests after long journeys. Hotel housekeeping departments have many daily tasks to accomplish, which need organized, efficient, and dedicated staff so rooms turn over quickly for occupancy by the next guests day in and day out.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.