Are Morch

FEBRUARY 14, 2023

Staff shortages continue to be a major issue in the hospitality industry. During the pandemic, a large number of hospitality workers were laid off. Many had to seek employment in alternative industries out of necessity and didn’t return. Understaffing causes many troubles in the hotel industry. An understaffed hotel can result in stressed employees and […] The post Hotel Understaffing: How Successful Employers Are Handling It?

Article 52

Article 52

eHotelier

FEBRUARY 13, 2023

The travel industry is one of the prime beneficiaries of metaverse technologies with applications that your brand can realize for gains in 2023.

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Soft Inn

FEBRUARY 16, 2023

A glamping type of accommodation has become a popular trend nowadays. This trend started to evolve especially after the MCO was lifted in 2022. Those travellers who love to explore nature but at the same time would like to experience another level of camping type, they will go for Glamping - “glamorous camping”.

Book 246

Book 246

Boutique Hotel News

FEBRUARY 14, 2023

Piers Brown, CEO at IHM (publisher of Boutique Hotel News), reflects on what hospitality providers can learn from BrewDog. Call me ‘sober-curious’, beer has been an occasional sip from Dad when nobody’s looking (12-15), naughty secret (16-17), guilty accomplice (20’s), slightly dangerous obsession (30’s/40’s), and my not so toxic friend at times turning 50.

Events 246

Events Scheduling Marketing 246

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

Hospitality Magazine

FEBRUARY 13, 2023

Making pasta from scratch is a deceptively simple process that’s nothing short of a labour of love — especially in a restaurant setting. At Ramona Trattoria in Brisbane’s Coorparoo, Owner Ashley-maree Kent forgoes extruders and produces almost every pasta shape by hand. The chef has long had an affinity for dough-based creations, honing various applications in some of the most reputable kitchens in Australia and overseas — think Quay, Tartine, Biota and Paper Daisy, to name a few.

Training 235

Training Magazine 235

Modern Restaurant Management

FEBRUARY 14, 2023

The recent workforce shortage brought the restaurant industry to its knees. Fewer employees have carried the burden of prepping, cooking, and serving food while working to keep guests safe. Now, massive layoffs in other sectors (including tech, real estate, etc.) will create more job seekers in the restaurant/hospitality industry. This influx of new employees means that restaurant brands will need to build (and reinforce) cultures of excellence.

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Training Document Service Management Information 189

Boutique Hotel News

FEBRUARY 17, 2023

UK: Real estate investment company Aprirose has sold The Queens Hotel in Leeds to hotel owner Pandox for £53 million. The acquisition will initially be financed by existing funds and credit facilities, and includes both the hotel and its operations. It will be operated as an independent brand under a new management agreement with Axiom Hospitality. In recent years, The Queens Hotel has undergone a renovation and upgrade of all rooms, public areas, restaurant and bar.

Marketing 173

Marketing 173

Hospitality Magazine

FEBRUARY 15, 2023

The Surry Hills venue will close and undergo a significant renovation before opening under the lead of Craig Hemmings (ex-Quay, Bistro Guillaume and Bilsons.) Hemmings will be joined by Jed Gerrard (ex-Wills Domain, Wildflower, Ritz Carlton Perth) in the kitchen, along with James Audas and Michael Chiem looking after wine and drinks. “Our brief for the venue is simple – a pub we would all like to go to,” said Hemmings.

Magazine 233

Magazine 233

eHotelier

FEBRUARY 12, 2023

Hotels and resorts now have the ability to link key guest, dining and loyalty CRM data across both restaurant and hotel guest profiles. By integrating this combined data into a unified guest profile, hotels with restaurants can increase engagement with their most loyal guests through their dining experiences.

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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Service Management

Modern Restaurant Management

FEBRUARY 17, 2023

We’re all aware of the value of an existing customer. Restaurant operators have scrambled to launch loyalty programs and subscription services in recent years – capitalizing on new technology to keep that “old” customer, often 16x more valuable than a new one. Recent data from our team at Revenue Management Solutions confirms the importance of loyal-to-the-brand customers.

Pricing 188

Pricing Marketing Presentation Training 188

7 Shifts

FEBRUARY 13, 2023

It’s no secret that with a workforce mass exodus and rising minimum wages, the restaurant industry is long overdue for an overhaul of its business structure and compensation model. This isn’t an easy conversation to have. The institution of tipping and the existence of the sub-minimum wage is heavily rooted in slavery , and has led to decades of underpaying a workforce that is majority black, brown, and female.

Training 156

Training Front of House Server Scheduling 156

Hospitality Magazine

FEBRUARY 13, 2023

Culinary talent Robin Wagner has joined Artisans of Barossa as head chef, taking over the role from Ryan Edward. Wagner previously worked at Magill Estate in Adelaide and was named as the Pacific representative for the upcoming S.Pellegrino Young Chef global final to be held in Milan, Italy. Wagner secured the win with a vegan dish, with the chef set to bring his seasonal-focused culinary approach to Artisans.

Magazine 227

Magazine Book 227

eHotelier

FEBRUARY 16, 2023

New values of travel are opening up important opportunities for hoteliers and DMOs to create innovative and engaging offers based on quality rather than quantity of travel demand.

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Advertisement

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Modern Restaurant Management

FEBRUARY 16, 2023

It should come as no surprise that the world’s first marshmallow café would attract a lot of social media attention. XO Marshmallow brand co-founders Lindzi Shanks and Kat Connor created their handmade gourmet confections in their home kitchens before expanding from digital direct-to-consumer to include a café and a separate production and shipping space.

Marketing 184

Marketing Scheduling Training Magazine 184

Boutique Hotel News

FEBRUARY 17, 2023

US: Rosewood Hotel Group has announced the development of Rosewood Residences in Turtle Creek , Dallas, scheduled for completion in 2025. The 17-storey tower, to be developed by One Turtle Creek and led by architect Lucien Lagrange, will comprise around 46 residences. Each residence will range from 2,000 to 6,380 square-feet and will come with the option to combine units.

Concierge 147

Concierge Scheduling Marketing 147

Hospitality Magazine

FEBRUARY 13, 2023

Sydney’s breakfast landscape has a new player in the form of Japanese fine diner Nobu. The Crown Sydney restaurant is the first Nobu in Australia to launch the Teishoku breakfast menu, which kicks off this weekend. Nobu Sydney Head Chef Harold Hurtada collaborated with Nobu Founder Nobu Matsuhisa on the dishes during the chef’s recent visit to the city.

Magazine 173

Magazine Book 173

eHotelier

FEBRUARY 14, 2023

Hospitality organisations can navigate potential headwinds through strategies that keep costs under control while maximising the guest experience and revenue. Here are four key trends hoteliers should be aware of to support their businesses going forward.

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Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Presentation

Modern Restaurant Management

FEBRUARY 13, 2023

Chef Kristen Kish travels the world in search of the people, places, culture and traditions behind the world’s most remote restaurants. From local purveyors, farmers and herders to kitchen crew, managers and chefs, she goes behind the scenes to meet the people, hear the stories, and see the day-to-day balancing act required to keep food on the table.

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Boutique Hotel News

FEBRUARY 16, 2023

Italy: Global hotel company Langham Hospitality Group has begun work on The Langham, Venice, which is due to open in 2026. The hotel is set directly on the Venetian laguna on the island of Murano, where the Casino Mocenigo and the Murano glass factory used to stand. The sites will be transformed into a 133-room hotel with an exclusive courtyard garden and a 20-metre pool by Italian architects Matteo Thun & Partners.

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EATER

FEBRUARY 15, 2023

Bettina Makalintal The uses for the Filipino braise go way, way beyond meat There are two things I always have big bottles of in my pantry: soy sauce and vinegar. Each is useful in its own way. But of course, it’s no coincidence that together, the two make up the base of Filipino adobo , the simple braise that so often appears on the table in homes across the diaspora.

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eHotelier

FEBRUARY 15, 2023

The reimagined Mar Monte Hotel in Santa Barbara, part of The Unbound Collection by Hyatt brand, announces the appointments of Patricia Kimball as Director of Sales & Marketing and Danielle Shear as Director of Operations.

Marketing 246

Marketing 246

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Pricing

Modern Restaurant Management

FEBRUARY 13, 2023

It’s Possible to Be Profitable While Sticking With Your Values, and Here’s How I’m Doing It My business partner and I met when we were kids. In fourth grade, we became best friends and we shared a common vision to one day start a business together. After graduating from the University of Washington and starting a career in headhunting in Los Angeles, we decided to act on our entrepreneurial spirit and start our own recruiting firm.

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Procurement Budgeting Article Pricing 179

Boutique Hotel News

FEBRUARY 16, 2023

UK: Independent hotel group Exclusive Collection has purchased Ansty Hall in North Warwickshire from Macdonald Hotels. The 62-bedroom property marks the seventh addition to the Exclusive Collection portfolio of country house hotels. It joins Pennyhill Park, South Lodge, The Manor House, Lainston House, Royal Berkshire, and Fanhams Hall. Ansty Hall sits on eight acres of landscaped gardens and dates back to the 17th century.

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MEWS

FEBRUARY 17, 2023

You may be wondering what is Zapier and how this tool works. In layman’s terms, Zapier is a virtual assistant which automates tasks using workflows called Zaps and is the glue that connects more than 1,000 web apps together for your needs.

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eHotelier

FEBRUARY 13, 2023

YAANA Ventures, a leading travel and hospitality company in Asia, is proud to announce a new research opportunity for Anurak Lodge, an award-winning eco-lodge located in Khao Sok, Thailand. This research project is aimed at identifying new and innovative ways for Anurak Lodge to fully utilize their property management system, HMP Master (HMP).

Property Management 246

Property Management 246

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction