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Onboarding is perhaps the most underrated part of the hiring process, but organizations must pay attention to it to ensure comfort for new hires. After all, you expect employees to blend in effortlessly from the day they join the organization. Implementing a robust onboarding program gives you a head start in this context. But it […] The post Surefire Ways to Streamline Onboarding for Hospitality Businesses appeared first on Are Morch, Digital Transformation Coach.
Here are the top priorities for optimising your website from a technical perspective, optimising your website’s content, and optimising your presence in local search.
The second installment of Nomad Group’s Beau concept will open its doors on Reservoir Street in Sydney’s Surry Hills this Friday. Manoosh-centric eatery Beau and Dough launched in early February, with Beau Bar honing in on seafood over ice and a wine-centric beverage program. “The Beau approach is elegant, refined and relaxed dining, embracing our city fringe and neighbourhood location,” says Rebecca Yazbek, co-owner and creative director.
Ask any restaurant owner for their main pain point and the likely response will be: staffing. Modern Restaurant Management (MRM) magazine asked hiring expert Sid Upadhyay, co-founder and CEO of Wizehire for his advice on best practices for hiring and retention. What do you see as key challenges of restaurant hiring right now? What are the biggest pain points and have they changed due to the pandemic?
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
One of the biggest issues facing restaurants in 2023 is finding and keeping good talent. During the pandemic, many service workers either left or were forced out of the industry and never returned. According to our data , the average turnover rate for restaurant staff in the U.S. was 62%. When staff are unhappy, you lose more than just the cost of hiring and training.
Here are recommendations to help hotels effectively implement total revenue management using market segmentation strategies to improve their overall performance and maximize their revenue and profitability.
How would you describe the 2023 Icebergs experience? We have worked very hard to maintain the DNA [through] some additions as well as restoring what was broken. The product at Icebergs was not broken, but we needed to attend to the elements in the venue that needed restoring. The experience has perhaps in a way become truer to the original vision: an invisible restaurant … almost like a private beach house for guests to feel something special.
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How would you describe the 2023 Icebergs experience? We have worked very hard to maintain the DNA [through] some additions as well as restoring what was broken. The product at Icebergs was not broken, but we needed to attend to the elements in the venue that needed restoring. The experience has perhaps in a way become truer to the original vision: an invisible restaurant … almost like a private beach house for guests to feel something special.
At the height of the pandemic, Casework’s founder Casey Keasler and Kate’s founder Katelyn Williams were the only two coming into the interior design firm's studio in Portland, Oregon. Kate’s Ice Cream kitchen was across the courtyard and she needed a desk and quiet place to work. They quickly developed a socially distanced friendship.
UK: London-based hotel owner and operator , Clermont Hotel Group, has promoted Gavin Taylor to the company’s chief executive officer. Taylor first joined Clermont Hotel Group in 2017 as chief financial officer, where he led the group’s finance, procurement and IT functions. Prior to this, he held senior finance positions at Jupiter Hotels, as well as development roles at Bulgari Hotel & Residences London and Queen’s Park Rangers Football Club.
Outdoor waterfront bar Babylon Garden rounds out the team’s Babylon Brisbane space that opened in December. The bar continues the venue’s much-loved Middle Eastern and East Mediterranean influences of its sister rooftop venue in Sydney’s CBD. The menu features a range of meze, along with dishes like kadinbudu (spiced beef with kashar cheese and rice balls) and lamb gozleme with garlic labneh and iskender sauce.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
According to a new survey by the National Restaurant Association, restaurant operators don’t think the future looks very bright. Nearly all of the operators surveyed think rising food and labor costs pose significant challenges heading into 2023, and half expect to be less profitable in 2023. This year will undoubtedly be difficult, but uncertainty provides an opportunity for restaurants to identify inefficiencies in their business models and establish long-term solutions for sustained gro
UK: Hospitality real estate company PPHE Hotel Group has opened the UK’s first art’otel property at Battersea Power Station in London today. Managed by Park Plaza Hotels, art’otel London Battersea Power Station is located within Battersea Roof Gardens in a new building designed by Foster + Partners. Interiors have been overseen by Spanish artist Jaime Hayon and include design features such as tailor made furnishings and personal works of art by Hayon.
Big data and integrations with other systems come into play by allowing an individual property or group to obtain objective inferences to then shift towards ‘smart labor management’.
Global restaurant brand Sexy Fish will launch its Trinity cocktail menu on 6 March across six continents. Sydney-based bar talent Matt Whiley from Re- in South Eveleigh has been selected as the representative for Australia, with the drinks available for one night only. “Re- is thrilled to have been chosen as the Australian counterpart for the launch of Sexy Fish’s new cocktail menu, Trinity,” says Whiley. “We’ve loved working with Sexy Fish to create their Trinity menu down under, en
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
Finland: Global asset manager Cheyne Capital has provided a €62 million senior loan to Samla Capital Oy to finance the redevelopment of The Hotel Maria in Helsinki. The Hotel Maria will be a five-star luxury hotel housed across four historic buildings. The loan will be used to reconfigure and refurbish the site whilst retaining the original exterior.
As a hotelier having suffered immense revenue and profit losses in the past years, paired with current inflation and rising costs, make sure to optimise all the big demand driving events that come to your market – they are indeed a blessing.
The source of all knowledge, Wikipedia, defines Corporate S ocial R esponsibility (CSR) a s “ a form of international private business self-regulation which aims to contribute to societal goals of a philanthropic, activist, or charitable nature by engaging in or supporting volunteering or ethically oriented practices.
Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
Opening on 3 March in Circular Quay, it’ll be the brand’s first restaurant-style venue combining the feel of a dedicated chicken joint with a local diner offering. Expect all of the Belles’ favourites, including wings, drumsticks, tenders and buffalo cauliflower alongside Nashville-style chicken sandwiches and share platters. Drinks wise, Belles Original Drought will on pour alongside canned cocktails by Baba’s Place and a selection of champagne and spirits.
UAE: NH Collection Dubai The Palm, a new-build hotel located on Palm Jumeirah, has opened marking the brand’s debut in the Middle East. The 532-key hotel features 226 rooms and suites in addition to 306 studios and apartments across 11 room categories. It offers five F&B venues, five meeting spaces which can cater up to 45 people, a rooftop bar and infinity pool, a gym, spa treatments, and a kid’s club.
The expansion reinforces the company's commitment to increasing its local market presence globally and being more accessible to hoteliers in The Americas.
The future of the hospitality industry is something we all contemplate three years after a global pandemic struck, changing the way we travel and the way we live. We’ve all had to adapt to this new reality, showing that resilience is without a doubt in our DNA. At the heart of this resilience is innovation and technology, which helps us better face these changes and to help us prepare for the future.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Fair Ombudsman inspectors will visit Perth eateries this week to undertake compliance checks to ensure workers are receiving the correct entitlements. A total of 50 businesses will be investigated across Belmont, Victoria Park and East Victoria Park, with inspectors speaking with business owners and employees. Inspectors are on alert for breaches including inaccurate record-keeping, low flat rates, unpaid work, unpaid penalty rates, late payments and failure to provide pay slips.
Worldwide: Travel management company BCD Travel has expanded its agreement with travel technology company Amadeus to target opportunities in corporate travel. Under the new agreement, BCD Travel will leverage Amadeus’ technology, content and global footprint to support its operations in additional markets. This includes incorporating Amadeus’ NDC (new distribution content, which provides personalised travel retailing), as well as workflow capabilities.
Having a guest feedback system in place is crucial for your hotel and for your guests. For you, feedback can provide a pulse on how well your hotel is performing so you can make informed decisions and improvements. For guests, a feedback system encourages satisfaction and loyalty. Giving guests control over their experience is key to boosting satisfaction during their whole stay.
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
There is no shortage of regulations detailing how restaurants and hotels are to provide for guests with disabilities or special needs. Yes, these regulations make it technically possible for people with disabilities to visit businesses. However, they are a far cry from truly making guests with special needs feel welcome. Since one in four Americans has a physical or mental disability, restaurants and hotels that go above and beyond to welcome them have a competitive advantage.
Israeli Fattal Hotel Group has been busy snapping up new hotel properties with the acquisition of Brighton’s The Grand. Last year, the group acquired six hotels in Spain for €165 million; more recently completed the purchase and restructuring of a portfolio in Austria; and lately swooped in on The Dilly in London. Brighton has been a popular destination for leisure travellers over the past few years, ranking amongst the top UK cities.
PACIFIC 19 Kona, a re-envisioned island-urban hotel for independent travelers seeking design-forward accommodations and authentic experiences, is now accepting reservations for April 1, 2023 and beyond. The 122-room hotel is located on the Hawaii Island (the Big Island) and sits on the 19th parallel, which draws a line across the Pacific Ocean connecting east to west.
Highland Coast Hotels has appointed global hospitality veteran, Guy Crawford, as its new chief executive officer. Crawford is a former CEO and board member of Jumeirah Hospitality Group in Dubai, and was former managing director of Forte Heritage Hotels, as well as the managing director of Le Meridien Africa, Caribbean and Indian Ocean. He has also acted as a non-executive board member of the Indian Hotels Company, Taj Group; Lausanne Hotel School in Switzerland; and Emirates Hotel Academy i
Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
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