Going beyond the room to meet new hotel guest expectations
eHotelier
AUGUST 26, 2024
As we look to the future, the key for hotel marketing leaders and their teams lies in agility and the ability to anticipate and meet travelers' changing desires.
Sat.Aug 24, 2024 - Fri.Aug 30, 2024
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Cameron Mackenzie exits Four Pillars
Hospitality Magazine
AUGUST 28, 2024
Four Pillars’ Head Distiller Cameron Mackenzie has made the decision to step away from the business he co-founded alongside Stuart Gregor and Matt Jones in 2013. The award-winning distiller confirmed his exit to staff on Wednesday via email, writing: “It’s time to step away.” “As you would have noticed over the last 12 months, I have made myself beautifully obsolete!
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Trending Sources
Don’t Get Burned By The IRS – Tax Tips for Restaurant Owners
Modern Restaurant Management
AUGUST 27, 2024
Operating a restaurant is not easy. By the time you manage inventory, staffing, customer demand and narrow profit margins, the last thing you want to think about is the IRS. Recordkeeping and tax deadlines may seem like a low priority item that can be pushed off to another day. However, neglecting these obligations can not only put your restaurant in jeopardy, but expose you to personal liability for certain unpaid taxes.
What can hospitality learn from retail?
MEWS
AUGUST 30, 2024
What is the retail value chain? The retail value chain is a series of activities or processes that a company performs to deliver a product or a service to a consumer. This includes every stop from the initial concept of whatever the product might be, all the way through to post-purchase support.
From Payroll Pains to Growth Gains: Streamlining Payroll & HR for Success
Speaker: Joe Sharpe and James Carlson
In the world of small business management, the challenge of managing payroll & HR efficiently while scaling operations can be overwhelming. Yet, with the right strategies in place, these challenges can become opportunities for growth and innovation. In this session, Joe Sharpe, Senior Director of Managed Payroll Services at IRIS, will reveal practical methods and expert insights for outsourcing and streamlining payroll processes, resulting in substantial time and resource savings.
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What can search engine optimization do for your brand?
eHotelier
AUGUST 25, 2024
Search engine optimization is the process of increasing your brand awareness and strength with visibility. People can not invest or purchase what they can not see.
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Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
More Trending
The Power of Consistency in Guest Satisfaction
Modern Restaurant Management
AUGUST 28, 2024
Recent reports of possible portion-size discrepancies at Chipotle are a cautionary tale for brands, highlighting a few critical issues in the restaurant industry: consistently meeting customer expectations and the swift power of social media. Modern Restaurant Management (MRM) magazine connected with Kim Lawton, founder and CEO of New York City-based marketing agency Enthuse to discuss social media accountability, safeguarding a brand, best practices and more.
The Godparents of the Filipino Food Movement Say Goodbye
EATER
AUGUST 29, 2024
Amy Besa surveils the Purple Yam dining room on the Wednesday evening of its final week of service. Amy Besa and Romy Dorotan are closing their beloved Filipino restaurant Purple Yam, which helped shape the modern Filipino food scene On August 30, Amy Besa and Romy Dorotan will — for the last time — serve food at Purple Yam , the Filipino restaurant in Brooklyn that they opened in 2009.
The Mille Club: exploring SoCal luxury at El Encanto, a Belmond Hotel
eHotelier
AUGUST 28, 2024
From the moment the team welcomes guests, their goal is to allow them to unwind, relax, and soak up the tranquil atmosphere.
Hospitality hotshots compete to help homeless communities
Hospitality Magazine
AUGUST 26, 2024
Sydney’s hospitality hotshots will hit the field for The Hospitality Cup, a one-day soccer fundraiser for The Big Issues’ Street Soccer Program. The inaugural year of the Sydney competition will see some of the city’s best known hospitality names go head-to-head in five-a-side teams. Teams will be formed with staff from Icebergs , Aria , Solotel Group , Merivale Group , House Made Hospitality Group , Love Tilly Group , Oncore by Clare Smyth , Chachii, Esca Group , Quay/Fink Group , Swillho
Pricing for Profit: How to Set, Negotiate, and Succeed
Speaker: Igli Laci, Strategic Finance Leader
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
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Delivering on Delivery: An Implementation Guide
Modern Restaurant Management
AUGUST 26, 2024
Online food delivery thrives as phones become one-stop shops for ordering and tracking meals. This convenience has made the online food delivery market massive, with global revenues of over $1 trillion in 2023 alone. As the huge market keeps growing, expected to hit $1.8 trillion by 2028, restaurants face a big decision. They must choose whether to use third-party online ordering platforms or handle delivery in-house.
Paving the Way to Extended Stay: How Franchisors Can Set Up Developers for Success
Lodging Magazine
AUGUST 26, 2024
LODGING brings you the first installment of our three-part Ownership Series, providing owner perspectives on various hot topics and industry trends. We speak with Damon C. Healey, managing principal of Eternal Companies, on the various ways that a brand can facilitate success in the extended-stay sector. The extended-stay segment is attracting developers for three fundamental reasons: opportunity, performance, and longevity.
Cash in Hand: Examining the role Hotel PMS plays in digital tipping and employee rewards
eHotelier
AUGUST 27, 2024
Tipping is an integral part of North American service culture, but it has always had challenges in hospitality.
Melbourne Rice & Grain Delights Fair arrives in Melbourne
Hospitality Magazine
AUGUST 28, 2024
The Japan Rice and Rice Industry Export Promotion Association (J.R.E) invites hospitality professionals to attend the Rice & Grain Delights Fair on 16 September. Held at Crown Plaza Melbourne, the Rice & Grain Delights Fair will cover a seminar on the latest cooking and food trends, live cooking demonstrations hosted by Japanese Iron Chef Ikuei Arakane, and provide attendees with the opportunity to network with leading Japanese food exporters.
Business Automation in Hospitality: A New World
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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
The importance of diversity and inclusion in advertising
Hospitality Net
AUGUST 30, 2024
At Expedia Group, we operate with a core belief that travel is a force for good and a mission that travel should be accessible for everyone, everywhere. Like many industries, travel has not been accessible to people of all abilities and backgrounds, and the desire to challenge that continues to shape our core belief. Despite positive intent, these challenges can range from physical barriers for people with disabilities to safety and acceptance concerns for people of color or those in the LGBTQIA
AHLA: Industry Groups Celebrate National Hotel Employee Day
Lodging Magazine
AUGUST 30, 2024
WASHINGTON—Hotel industry groups—including the American Hotel & Lodging Association (AHLA), the Asian American Hotel Owners Association (AAHOA), the National Association of Black Hotel Owners, Operators & Developers (NABHOOD), and the Latino Hotel Association—will recognize National Hotel Employee Day throughout the weekend along with hoteliers across the country.
Tips on how to write a winning resume
eHotelier
AUGUST 29, 2024
Here are the essential elements of crafting a resume that showcases your skills and experiences in the best light.
How SAS HBCU+ Fellows are inspiring future analytics professionals
SAS
AUGUST 26, 2024
Since its inception in 2023, the SAS HBCU Program has been dedicated to supporting faculty at historically Black colleges and universities (HBCUs) and predominantly Black institutions (PBIs). This initiative was created for educators who are passionate about learning and teaching analytics. The program brings together faculty members at different stages [.
Planning Your Restaurant's Path to Profitability
Speaker: James Kahler, COO of Full Course
Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.
Relais & Châteaux Publishes Second Sustainability Report and Records Positive Gains Across Almost Every Indicator
Hospitality Net
AUGUST 26, 2024
The new publication demonstrates positive gains across almost all its indicators and core objectives against the Association’s first sustainability report, published in 2022. The report also announces the formation of a Sustainability Commission, with members hand-picked by President Laurent Gardinier, to advance and accelerate the Association’s sustainability action plan.
Jeff Toscano named Aspen Hospitality CEO
Hotel Business
AUGUST 29, 2024
Aspen One , the parent company of Aspen Hospitality, Aspen Skiing Company and Aspen Ventures, has appointed Jeff Toscano as CEO of Aspen Hospitality. He will join the team in a transition from current leader Alinio Azevedo starting on Sept. 16. Toscano brings three decades of experience in the luxury-lifestyle market and is known for his ability to create, manage and scale a variety of assets, according to the company.
Most Haunted Hotel in the World’ now featuring HCN in-room tablets to connect guests to spirited services & amenities
eHotelier
AUGUST 25, 2024
The Emily Morgan San Antonio – a DoubleTree by Hilton Hotel is recognized by Historic Hotels of America for many reasons.
Capri Sun Introducing Bottles Would Completely Miss the Point of Capri Sun
EATER
AUGUST 29, 2024
Corbis via Getty Images How else will we challenge our children? My children have never gone down a steaming hot metal slide. They have never fallen from monkey bars onto hard concrete. As babies, they never rammed their heads into an unpadded furniture corner, or had to fall asleep without the soothing whoosh of white noise to dampen their chaotic little thoughts.
Top 5 Ways to Optimize Your Loyalty Strategy
Speaker: Lauren Barash, Vice President, Brand Marketing
In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program
The role of total revenue management in a hotel profitability strategy
Hospitality Net
AUGUST 30, 2024
The global hotel industry is firmly positioned in an era of normalized growth levels. That means to achieve greater profits, hotel owners and operators need to explore every possible revenue stream while also working to manage expenses.
Wendy Hoekwater launches Net Growth Marketing LLC
Hotel Business
AUGUST 28, 2024
Hospitality industry veteran Wendy Hoekwater has formed Net Growth Marketing LLC , a marketing and sales consulting firm specializing in scaling small- to mid-sized companies in hospitality, travel and tourism. “Having led sales and marketing initiatives for some of the most respected brands in the hospitality industry, including Marriott International, Choice Hotels International and Great Wolf Resorts Inc., I’ve gained a deep understanding of what drives success in this competitive market,R
Dan Fitzgerald appointed Complex Commercial Director at Conrad Punta de Mita and Hilton Los Cabos
eHotelier
AUGUST 25, 2024
Conrad Punta de Mita and Hilton Los Cabos are pleased to announce the appointment of Dan Fitzgerald as Complex Commercial Director.
Food Safety Education Month Kicks Off September 1 – What to Know
Modern Restaurant Management
AUGUST 29, 2024
One in six Americans is affected by food borne illnesses annually, according to the FDA. Each year, these illnesses result in an estimated 128,000 hospitalizations and 3,000 deaths. Food safety is increasingly becoming more important to the FDA. In 2020, the FDA ushered in a new chapter of food safety with the “ New Era of Smarter Food Safety blueprint,” which established science and risk-based protections.
How to Navigate Revenue and Expense Management: Competitive Insights for Financial Success
Speaker: Hilary Akhaabi, PhD - Founder, Chief Financial & Operations Officer at Go Africa Global
In the fast-paced world of corporate finance, staying ahead of the curve is crucial for sustainable growth and profitability. This exclusive webinar with leading expert Hilary Akhaabi, PhD, will teach you practical ways to navigate complex financial landscapes and enhance your company's revenue management capabilities. Whether you're aiming to refine your financial strategies or seeking innovative solutions to drive performance, this new session is for you!
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