Sat.Oct 28, 2023 - Fri.Nov 03, 2023

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A comprehensive guide to hotel mobile marketing: Part 2

eHotelier

A comprehensive guide to hotel mobile marketing: Part 2 - Insights Mobile marketing is not just a trend but a necessity. To succeed, optimize your web presence, engage guests on social platforms, and safeguard data.

Marketing 279
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Andrea Gualdi joins Merivale as group beverage manager

Hospitality Magazine

Maybe Sammy co-founder and former creative director Andrea Gualdi has been appointed as Merivale’s new group beverage manager. In the role, Gualdi will oversee the development and execution of beverage offerings across Merivale’s 90+ venues that range from bars, restaurants, event spaces, and nightclubs. “Merivale’s commitment to pushing the boundaries in hospitality aligns perfectly with my own passion for creating unique and memorable drinks,” says Gualdi.

Magazine 246
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How Effective Communication in the Hospitality Industry Impacts Revenue Generation?

Hotelogix

The hospitality sector relies on people more than technology to deliver a positive guest experience and set the standards of service. With almost 10 percent of the world’s total gross domestic product (GDP) and employing over 255 million people, it is no surprise that the travel and tourism industry is one of the most important sectors to drive employment.

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It’s Hectic Season for Restaurants

Modern Restaurant Management

It’s a trend well-known to restaurant operators, and yet each year brings the same scramble: young people who provided a ready supply of flexible labor over the summer simultaneously change their patterns – resigning to focus on school, moving back to college, or limiting their availability to accommodate other activities. In 2021, for example , 36.6 percent of teens 16-19 had jobs during the summer, dropping to 30.5 percent during the school year.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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“Real” revenue management can double or triple high season rates

eHotelier

Revenue management may be one of the most misunderstood elements of hotel revenue. Real revenue management is a systematic approach to profitability.

Pricing 279
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Shuttered Upper East Side Bondi cops $164,635 in penalties

Hospitality Magazine

The former operators of Upper East Side Bondi in Sydney have been hit with penalties totalling $164,635 for workplace breaches described as “extensive and deliberate” The Fair Work Ombudsman began investigating Upper East Side Bondi Pty Ltd years ago, issuing two compliance notices to the company and its director Julia Rose Gelonese in 2020 requiring the business to back-pay eight staff.

Document 246

More Trending

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Influencer Marketing for Restaurants: An Expert’s Guide to Boosting Your Bookings

Modern Restaurant Management

As a restaurant owner, you’ll know just how powerful word-of-mouth can be. All it takes is one negative review or piece of criticism, and instantly, potential might customers turn away from your business and toward a competitor. After all, when it comes to choosing where to eat, we tend to prioritise the opinions and experiences of others over most other factors – it’s no wonder influencers have become such a powerful tool for restaurants in boosting their bookings.

Book 196
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Social media marketing tips for smart hoteliers

eHotelier

There is no definitive guide to social media marketing because social media is constantly evolving, but these tips can help you always stay ahead of the curve.

Marketing 279
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Vue de monde returns with new menu

Hospitality Magazine

Melbourne fine diner Vue de monde is back after closing in July for a multimillion-dollar renovation. The restaurant, located on the 55th floor of a Rialto Tower in the CBD, has undergone a significant revamp covering the installation of a new kitchen; the relocation of Lui Bar; an updated private dining room, and revised interior furnishings. Led by Elenberg Fraser, the venue has been fitted out with hand-blown lights; shou sugi ban timber, a new pastry section in the kitchen, and kangaroo hide

Magazine 241
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Meet the Restaurateur Who Helped Shape the Koreatown of Queens, New York

EATER

Amid a decreasing Korean population, Hahm Ji Bach’s owner keeps the neighborhood’s Korean American community connected

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

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Restaurant SEO: Four Easy Steps to Improve Your Online Presence

Modern Restaurant Management

If you’re looking to rank higher on Google and land in front of more customers, you’ve come to the right place. In this article, you’ll learn how to improve your restaurant’s online presence and how it will land you in front of thousands of hungry customers in your local area. The best part? It’s just four steps, and you don’t need an entire marketing team to do it.

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Measuring Guest Loyalty Key metrics CEOs need to pay attention to

eHotelier

Everyone is talking about guest loyalty and how it is key for any accommodation business. But how important it really is? And, is it something only certain areas of a hotel should care about?

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The Extended-Stay Segment Reaches New Heights

Lodging Magazine

Commonly referred to by many as the ‘darling’ of the hotel industry in recent years, the extended-stay segment has risen to new heights on the strength of widespread growth and stellar performance outpacing all other chain scales. Demand continues to grow at unprecedented levels for the segment, which was established some 30 years ago and has upped the ante for both large brand companies and owner/operators looking for increased profitability.

Magazine 135
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Why Atlanta’s Keith Lee Moment Matters —and Why It Doesn’t

EATER

Atlanta has moved on from Michelin fever to processing a takedown of the city’s dining scene by the TikTok food critic

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Lawyers Guide to Preventing Slip and Fall Accidents in Restaurants

Modern Restaurant Management

According to the National Floor Safety Institute (NFSI), more than three million food service employees and one million guests are injured as a result of slip-and-fall accidents annually. The industry spends more than an established $2B for slip and fall-related injuries, and this number is rising by 10 percent each year, according to an NFSI study.

Training 190
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A comprehensive guide to hotel mobile marketing: Part 1

eHotelier

Find the strategies, tools, and best practices that empower hotels to engage and convert guests effectively through mobile channels, from mobile apps to SMS marketing, ultimately driving bookings and enhancing guest experiences.

Marketing 264
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11 technologies that are changing hotel security | Mews

MEWS

Hotel security technology is something all hoteliers should be aware of. There are many ways to streamline hotel security systems – your goal is to offer the best protection to your guests. We’ll look at the latest technologies improving hotel security and how they can make a difference to the guest’s experience.

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When Cheese Can Tell the Future

EATER

Lille Allen/Eater; Source: Getty Images The Kitchen Witch brings the ancient art of tyromancy — divination through cheese — to the modern day Throughout history, people have sought answers about the unknown. But predicting fates and futures hasn’t always been synonymous with tarot cards and oracles; sometimes, it comes down to what you eat or drink.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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‘Who Watches the Kitchen?’

Modern Restaurant Management

Each year, 48 million people get sick and 3,000 die from (preventable) foodborne illness in the United States. From mystery meat in chemical buckets and mouse prints in soda syrup to tears in a parking lot and threats of being shot, Francine L. Shaw's “ Who Watches the Kitchen ?” takes readers on a rollicking, astonishing journey through the hidden truths of the foodservice industry.

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UNWTO General Assembly endorses growing presence on the ground: Regional offices in Americas and Africa on the way

eHotelier

The commitment of the World Tourism Organization (UNWTO) to moving closer to its Members and being on the ground in every region has been further demonstrated through confirmed plans for two new Regional Offices.

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How to improve restaurant operations at The Bear

MEWS

In the past, we’ve looked at where some iconic hotels went wrong. We offered humble suggestions to the management at Hotel California , Club Tropicana and The Shining’s Overlook Hotel about how modern hotel technology could transform their operations and guest experience.

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‘Good Burger’ Tried to Warn Us

EATER

Getty Images No one expected the cult classic slapstick comedy to predict the future of AI, corporatization, and fair wages Like any ’90s kid who was allowed to spend countless hours in front of the television, I am a child of the Nickelodeon generation. And for all of the wacky cartoons and All That sketches and slime-drenched game shows , no cultural artifact from the network lingers in my imagination quite like Good Burger.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Everything You Need to Know to Get Your Business Ready For Cold and Flu Season

Modern Restaurant Management

Let’s face it, at some point during the cold and flu season, you’re at higher risk of having a sick employee working at your establishment. In fact, the CDC notes between nine and 41 million illnesses occur annually in the United States. As a restaurant owner, you want to be able to ensure your establishment can operate with healthy employees.

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The paradigm shift in new economic value from AI-powered hotel websites

eHotelier

If the static brochure websites of yesteryear are like steam power, then machine learning deployments truly are the electricity upgrade your hotel needs for the decade ahead.

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Daniel Cooper is Chiswick Woollahra’s new head chef

Hospitality Magazine

Solotel and Matt Moran have revealed Daniel Cooper as the new head chef at Chiswick Woollahra. Cooper comes from time spent across venues in the Hunter Valley and most recently as executive chef of St Kilda’s The Prince where he lead the team to a hat within two months of opening. “We couldn’t be more excited to welcome Daniel to the Chiswick family,” says Moran. “We couldn’t have found a better fit to lead Chiswick’s kitchen team.

Magazine 130
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What’s So Special About Extra Special Bitter, Anyway?

EATER

With their low ABV and pleasant balance of malt and hops, extra special bitters are on the rise. Here are the best ESBs worth seeking out.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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7 benefits of using chatbots in the hotel industry | Mews

MEWS

Are you wondering what a hotel chatbot is and whether it’s suitable for your property? From answering questions to providing relevant information, this emerging technology is changing how hotels interact with guests. And they can do it 24/7.

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Why baselining your leaders’ skill set is critical for business success

eHotelier

In the hospitality industry, a hotel's success often hinges on the strength of its leadership team. This team's ability to effectively manage areas like human resources, finance, revenue management, marketing, and operations can make the difference between a thriving business and one that merely exists. Gauging the efficiency through baselining the team can be challenging without a systematic approach.

Marketing 243
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US juice chain Jamba arrives in Australia

Hospitality Magazine

American fast-casual juice chain Jamba will open its first store in Australia, with plans to roll out several locations thereafter. Franchisee Newford QSR Group is behind the local launch, and has also brought other US concepts to Australia including Cinnabon in Queensland. Jamba’s first storefront will be in Melbourne Central and is slated to open between mid and late November, with a second location planned for the Sunshine Coast also due to open this month. “Jamba is a brand that&

Magazine 130
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It’s Always Sunny on Food Instagram

EATER

So bright. | Shutterstock Sharp shadows and bright sun are the latest way food influencers are striving for relatability I tell myself it’s the lighting in my apartment that has kept me from becoming an Instagram cooking sensation. I have southern exposure, perfect for growing tomatoes on my slip of a balcony but not for any sort of windowsill photo shoot.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.