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Although the management of hotel groups provides bonus challenges like centralized operations, brand consistency and heightened security, it also brings opportunities for bigger customer reach, economies of scale and more revenue. So how can you tap into the benefits of being a group without putting extra strain on your staff? Here are ten places to start.
When hiring restaurant managers, qualities like organization skills, experience and leadership are always at top of mind. However, many traits exist that often go overlooked in the hiring process impacting the success of a restaurant. Here are three traits that often go overlooked when hiring management positions within restaurants. Adaptability Restaurants are known to be fast paced environments with many different situations happening at once on any given occasion.
The Michelin-starred restaurant collaborates with a rotating cast of local Chicago artists Being told not to play with your food is a universal childhood experience, but the chefs at Chicago’s one Michelin-starred restaurant, Esmé, make it a priority. From the delicately braided cornmeal croissant to the clay pot poussin that arrives in a molded vessel shaped like a partridge, Esmé’s menu forms at the intersection of art and gastronomy.
Commandaria is a sweet wine from the Island of Cyprus in Mediterranean and it is considered to be the oldest wine still in the making, recognized by the Guiness Book of world records.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Bar teams from across the world gathered together earlier this week to countdown the top 50 venues in the world. The World’s 50 Best Bars’ live awards ceremony was held in Spain, with the 2024 edition marking the 16th anniversary of the program. It was good news for Australian bars, with three venues placing in the top 50. Melbourne’s Caretaker’s Cottage is our highest-ranking bar, coming in at no.21, with the team also receiving the Art of Hospitality award.
There are many cases of restaurateurs being charged with violations of labor laws, such as the owner of a DC fine-dining restaurant having to pay more than $500,000 following allegations of wage theft, or two Massachusetts eatery owners having to pay around $475,00 in restitution and civil penalties for violations including failing to pay minimum wage, failure to make timely payments to employees, violations of the state’s tips laws, and failure to keep accurate payroll records.
Restaurants hoping to make a positive impact on the climate face an enduring challenge: selling their ambitious goals to diners simply looking to have a good time This story was produced in partnership with Civil Eats. The “ PLNT Impact Tracker ” on PLNT Burger’s website wants you to think about what you’re eating. The tool from the East Coast vegan chain — a digital take on a split-flap mechanical display that appears on its website and in the chain’s ordering app — estimates the amounts of wat
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Restaurants hoping to make a positive impact on the climate face an enduring challenge: selling their ambitious goals to diners simply looking to have a good time This story was produced in partnership with Civil Eats. The “ PLNT Impact Tracker ” on PLNT Burger’s website wants you to think about what you’re eating. The tool from the East Coast vegan chain — a digital take on a split-flap mechanical display that appears on its website and in the chain’s ordering app — estimates the amounts of wat
AI can be used to perform certain tasks in a more efficient and time-saving way, giving staff time to focus on other areas of the business as well as to optimise efficiency in things such as training, forecasting and marketing.
At a recent Westholme Wagyu collaboration with Sydney hospitality group Applejack, a humble tostada blew everyone’s minds. It was a dish from Amber Doig, the Head Chef of Potts Point restaurant The Butler. On a small, crispy tortilla, Doig paired manuka-smoked striploin with muscatel, watercress, and shiso. The dish featured the perfect concoction of textures and flavours – the crispy tortilla contrasted with the tender, rich beef, which was subtly sweetened by manuka honey, and cut throug
The restaurant industry has been undergoing some significant changes of late. One of the most prominent is its engagement in the zero-waste movement. Leaders in the sector have noted not just the potential to attract customers who are increasingly making purchasing decisions based on their environmental ethics. It’s also a more fiscally responsible approach to business, reducing overheads caused by unnecessary resource consumption.
The great news is that every hotel already has its own official website, but do you truly understand what the most essential elements are that guests are eager to find when they visit your site? Come near and figure it out here!
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
Melbourne has welcomed a new rooftop venue to its landscape in the form of Amatrice. The modern Italian venue is located at the top of Cremorne’s tallest building Cubitt Place on Stephenson Street, joining sibling venue Caffe Amatrice, which is located on the ground floor. “Melbourne is known for its rooftop bars, but Amatrice Rooftop Restaurant will be doing things a little differently,” says co-owner Alex Brawn.
As AI continues to revolutionize the way we live and run our businesses , the downsides are becoming clear. AI systems and the data centers that power them require significant power. Earlier this year, the International Energy Agency (IEA) released its forecast for global energy use through 2026 , including, for the first time, projections for power consumption related to AI, data centers and cryptocurrency.
Capturing stunning photos of your hotel is essential to make a memorable first impression on potential guests and boost online bookings. In this blog, we will cover tips for making your hotel photos look good and amazing, from lighting and angles to editing and final touches. These techniques will help you present your hotel in the best light, captivating guests from their first click.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
By starting early and leveraging technology, you can learn more about how your employees view the open enrollment process, troubleshoot problems in advance, and improve the experience for employees and HR teams alike.
Nowadays, running a successful restaurant takes more than great food and good service. With 90% of diners checking a restaurant online before visiting, you also need a strong online presence to attract and boost reservations. To do so, you must have an optimized website and engaging social media profiles. Let’s explore 26 proven online marketing strategies to help your restaurant thrive.
Restaurant operators searching for something versatile that will cross the dayparts need to look no further than their breakfast menu as waffles have been breaking out of the morning. According to the 2024 Technomic Breakfast Study , waffles are seeing a surge in popularity beyond breakfast—now appearing in appetizers, snacks and even desserts with operators realizing an economic boost.
As a hotelier in Malaysia, understanding the various taxes and fees is crucial for compliance, financial planning, and managing operational costs. With different taxes imposed at national and state levels, staying informed about the latest hotel tax requirements ensures your business runs smoothly and avoids potential penalties.
Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
As the Halloween season approaches, it's time to conjure up some creative strategies to elevate your food and beverage sales! Halloween offers a unique opportunity to engage guests with festive flavors and spooky fun, transforming your venue into a haunted haven.
Getty Images We’re sorry to report it’s pretty perfect Does the world need another luxury wine fridge? Maybe not. But it also never asked for fabregé eggs, and those are also pretty cool. So when Eater staff caught wind of a new wine fridge collaboration from Rocco (think, the Audi of wine fridge brands) and Las Jaras (the wine company of Joel Burt and comedian Eric Wareheim), we were eager to unpack the specs.
Read any article enumerating the current or emerging trends in restaurants and retail and you will see ideas of health and wellness, environmental sustainability, and brand authenticity coming to the fore. These trends are driven by Millennial and Gen Z consumers, who are more willing to pay a premium for sustainable products; those consumers also tend to be more online and acutely aware of the impact of business practices on the lives of people and the future of the planet.
Working at a hotel is a lot of work even when there are only a small number of rooms. Ensuring the happiness of the guests and the cleanliness of the rooms is just the start of everything that needs to happen. It can be frustrating to get everything done, especially when you are trying to juggle all of your staff members and make sure that everything is handled on time and satisfactorily.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
New additions to the IRIS platform have been developed to build mobile ordering capabilities, enhance the guest experience and reduce manual processes for staff
What is a central reservation system (CRS)? A central reservation system is reservation management software that helps hotels manage their inventory and rates in real time, streamlining the reservation process and making operations more efficient. With user-friendly software like the RMS from Mews, you can easily handle direct bookings through your booking engine, manage group reservations, and oversee everything from room assignments to billing.
There are several types of hospitality technology solutions that are available in the market. Each of them has its own characteristics. But when integrated, they help a hotel in reducing costs, increasing operational efficiency, improving staff competence, and in serving guests better. In this post, we will discuss some of the hospitality technology solutions and how they are different from each other.
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
The hospitality industry is all about personal connection. This is true not only of guests who form bonds with certain hotels or locations, but also of the relationships between hoteliers – and between hoteliers and their technology partners.
A Central Reservation System (CRS) helps hotels manage room availability, pricing, and bookings from different channels. These channels include Online Travel Agencies (OTAs) like Booking.com, direct bookings through the hotel’s website, and Global Distribution Systems (GDS). A CRS hotel system makes sure that all room inventory and pricing are updated in real time.
Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
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