eHotelier
APRIL 4, 2024
Juggling maintenance and sustainability in a property is a balancing act between deciding what level of maintenance we want to achieve and can afford and ensuring that the property runs as efficiently as possible without compromising on service or standards.
MEWS
APRIL 4, 2024
Part 1: Solo, Duo, Trio Aylin and I work together in the Connectivity tribe at Mews, where our primary focus is the connectivity of our hospitality platform. This enables hoteliers to connect their crucial external systems, such as processing reservations through connections to CRS, OTAs, etc., and manage their business from a single unified platform.
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Hospitality Magazine
APRIL 3, 2024
Martin Place has a new addition to its dining landscape with the launch of Alejandro Saravia’s Morena. The restaurant opens its doors on 15 April, and is the first Sydney location for the Farmer’s Daughters chef. While the Saravia is renowned for his hyper-local approach to cooking, Morena is an homage to his Latin American background, with dishes inspired by the cuisines of Peru, Colombia, Venezuela, Brazil, and Argentina.
Modern Restaurant Management
APRIL 3, 2024
Cyber risks have been around for a long time, but that doesn’t mean they’re static. Attacks are growing more sophisticated and more expensive. The average cost of a data breach in 2023 was almost $4.5 million, a figure that’s more than 15% higher than just three years prior. Statista’s market insights forecast the global cost of cybercrime will increase from $9.22T in 2024 to $13.82T in 2028.
Speaker: Amanda Adams, Fractional CFO, CPA
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
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eHotelier
APRIL 1, 2024
Members of the steering committee for Female Founders in Hospitality and the Academy of Hospitality Industry Attorneys talk about the practice of law, specifically in the hospitality sector.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
Hospitality Magazine
APRIL 1, 2024
The Royal Agricultural Society of New South Wales has named Tathra Oysters as the producers of the best Sydney Rocks over the Easter long weekend. The South Coast producers were just one of 30 entries in the competition, including four entries in the Boutique Class, which is a new addition to the program The judging panel consisted of seafood expert John Susman and Restaurateur Martin Bosley, former Rockpool Chef Corey Costelloe as well as fellow aquaculture judges from Fish Butchery and The Apo
Modern Restaurant Management
APRIL 5, 2024
Merch might a somewhat newer term in a restaurant owner's lexicon, but having a focused merchandising effort can connect a person to a brand as well as be a great way to build awareness and put buts in seats. While someone might want to express their admiration by wearing or displaying brand merch, it's important for those brands to create products that will not simply collect dust in a corner.
eHotelier
APRIL 2, 2024
In the competitive landscape of the hospitality industry, hoteliers are constantly exploring innovative ways to increase revenue and enhance the guest experience. Upselling presents a lucrative opportunity for hotels to maximize their profits while providing added value to guests. By implementing creative upselling strategies, hotels can drive additional revenue streams and foster guest loyalty.
Soft Inn
APRIL 4, 2024
I n today’s fast-paced world, technology has revolutionized various industries, including hospitality. Delays in hotel check-ins can significantly impact guest satisfaction, with even a 5-minute delay reducing it by 50%. Long queues at hotel front desks during check-ins are now a thing of the past, thanks to the self-check-in hotel kiosks. In this article, we'll delve into the advantages and disadvantages of hotel kiosks and how they're reshaping the hospitality landscape.
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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
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Hospitality Magazine
APRIL 3, 2024
The culinary talent behind famed Nobu restaurants will be visiting his Australian venues across Sydney, Melbourne, and Perth next month. Matsuhisa is set to visit his Nobu restaurants at Crown Sydney, Crown Melbourne, and Crown Perth to work hands-on with chefs on dishes and menu design. “I can’t wait to return to Australia. It is a place very close to my heart and I love visiting my team and local suppliers,” says Matsuhisa. “The Australian dining scene and hospitality industr
Modern Restaurant Management
APRIL 4, 2024
There is not one simple thing a company can do to be more sustainable–there are dozens that need to done every day, but they are doable. That's one of takeaways in You Can't Market Manure at Lunchtime: And Other Lessons from the Food Industry for Creating a More Sustainable Company by Maisie Ganzler, chief strategy and brand officer of Bon Appétit Management Company.
eHotelier
APRIL 3, 2024
Here's what revenue leaders from around the world think are the trends and challenges for 2024.
MEWS
APRIL 4, 2024
What is revenue management? Revenue management is a business technique that optimizes inventory and maximizes profits. Its parameters evolve over time with advancements in artificial intelligence, automation, and industry-leading tools, but its core principles remain consistent.
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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
Hospitality Magazine
APRIL 3, 2024
Winemakers and associations across Australia have welcomed the news that China has agreed to lift its restrictive tariffs on Australian wine. Last week the Chinese Ministry of Commerce said that the tariffs, which were imposed in 2020 and devastated a $1.2bn industry for Australian winemakers, would be removed as of Friday, 29 March 2024. Australian Grape & Wine Chief Executive Lee McLean described the move as a very important decision for the Australian wine industry, adding: “It reflects t
Modern Restaurant Management
APRIL 1, 2024
As the restaurant industry faces multifaceted challenges, ranging from new minimum wage laws to reputational hurdles, a new hero has emerged: families with children. Despite a general decline in dining frequency, families have shown resilience and an increased appetite for dining out, according to Revenue Management Solutions' Q1 Consumer Survey, “ Dining Dynamics in 2024: The Shifting Landscape of Consumer Tastes.” The survey's insights offer a glimmer of hope for an industr
eHotelier
APRIL 4, 2024
The Hôtel Royal, a gem nestled amidst the surrounding nature, celebrates the completion of a year of transformation of its spa, inaugurating a new space dedicated to an all-round wellness experience: evian® SPA.
MEWS
APRIL 2, 2024
What is a PMS in a hotel? A PMS can manage hotel bookings and perform various admin duties. Its primary functions include payment processing, front-desk operations, reservations, and channel/rate management. Typically, this software oversees financial transactions and bookings, although some hoteliers also use it to manage human resources and housekeeping.
Speaker: Joe Sharpe and James Carlson
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
EATER
APRIL 2, 2024
Food delivery apps have recently added new fees in response to minimum pay rules in New York City and Seattle. | Getty Images/iStockphoto As delivery discourse rages, don’t forget the middlemen: apps like UberEats, DoorDash, and Grubhub. No one is happy about the delivery apps. Not the customers, who feel gouged by an avalanche of fees. Not restaurants, who feel gut-punched by the commission apps take from them.
Modern Restaurant Management
APRIL 2, 2024
We’re seeing more and more of it: people at our restaurants choosing to sit by themselves and have their meal alone. It’s been identified as an emerging dining trend – with a 2020 study by NPD Research Group finding single diners have increased their share of U.S. restaurant visits to a record 35 percent. This shift in consumer behavior underscores the need for restaurants to cater to this growing customer demographic.
eHotelier
APRIL 4, 2024
Holland America Line is working with Audible, a leading creator and provider of premium audio storytelling, as the first cruise line to offer a co-branded book club with celebrated authors across different genres. The alliance also includes curated destination-focused collections—accessed via an extended Audible free trial—as well as free in-stateroom Audible content available to all guests.
MEWS
APRIL 2, 2024
Guests are using AI today Open AI launched ChatGPT in November 2022. In March of the following year, Expedia and Kayak announced a partnership with the tool that allows guests to have conversations with the AI to help with their hotel searches. The functionality is embedded in the Expedia and Kayak platforms, which makes it easy to access for curious guests.
Speaker: Igli Laci, Strategic Finance Leader
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
EATER
APRIL 5, 2024
Jars of Homiah and Momofuku chili crunches alongside other popular chile crisp brands. | Louiie Victa How the company acquired the “chile crunch” trademark to begin with — and why it’s sending cease-and-desist letters to small businesses using both spellings of the phrase Chile crisp — an infused chile oil condiment layered with crispy fried ingredients, with roots in Asian cuisines — is beloved across cultures, inspiring dozens of entrepreneurs to launch their own brands and at least one standa
Lodging Magazine
MARCH 31, 2024
A strategically designed menu has an enormous impact on customer choice and your bottom line. Menus created with top food choices in mind will encourage the customer to explore their options and pick something they might not normally choose. If implemented correctly, this will have a positive effect on your profits. Explore the art and science of menu engineering.
eHotelier
APRIL 4, 2024
Hilton has once again been recognized for its award-winning workplace culture. Today, Great Place to Work and Fortune named Hilton No. 1 on the 100 Best Companies to Work For in the U.S. list, marking its ninth consecutive placement on the prestigious list and sixth consecutive year in the top 10. Today’s recognition follows the company’s ranking as the No. 1 World’s Best Workplace and makes Hilton the only hospitality company to have earned the top spot on these prestigious lists.
MEWS
APRIL 2, 2024
Forging emotional connections One of the undeniable keys to Swift’s global success is her ability to form emotional connections with her fan base. Whatever you think about the Swift marketing machine (more on that shortly), it only takes a quick social media search to see the unsolicited outpouring of genuine love for the star.
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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
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