Sat.Jun 17, 2023 - Fri.Jun 23, 2023

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Insightful Solutions to Reservation No-Shows

Horizon Hospitality

If you work in the restaurant industry, we don’t need to tell you how irritating, and usually financially detrimental, reservation no-shows are. It can throw operations out of balance and often creates staff resentment toward diners. While there is no one-size-fits-all solution, there are several ways you can control the rising rate of reservation no-shows.

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How to quench the thirst of the sober-curious: Raising the bar in hospitality with non-alcoholic innovations

eHotelier

An attractive offering of non-alcoholic beverages can have an exceptionally high ROI and represent a competitive advantage elevating your overall F&B program.

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5 Easy Steps To Create Listing on Airbnb

Soft Inn

Have an extra property that you don't know how to make use of? Well, listing them on Airbnb might be the answer for you. Airbnb is the top site for you to rent out properties and gain income. With the many Airbnb users, it would be a waste of opportunity if you don't take it.

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Bentley Group announces contemporary Asian restaurant

Hospitality Magazine

The Bentley Group has announced it will open a second Sydney restaurant this year, and this time, Brent Savage and Nick Hildebrandt are exploring the cuisines of China, Korea, and Japan. King Clarence is slated to launch in October with a 100-seat industrial-esque dining room, a kitchen decked out with a custom BBQ and grill, and a central seafood tank.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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How to Build Social Proof for Your Restaurant Business

Modern Restaurant Management

The restaurant industry has generally seen an increase in online orders since the start of the pandemic. Although this is a welcome development, it also means more competition. It means more restaurant businesses now have an online presence. So, how do you attract more customers to your restaurant in the competitive market? One way to do this is by building social proof.

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Great Wolf Resorts Partners with APS to Modernize Reservations Technology

Hospitality Net

Great Wolf Resorts, North America’s largest family of indoor waterpark resorts, has selected Above Property Services (APS®) to modernize its technology across their 19 properties across the country. Great Wolf Resorts’ strategic decision to partner with APS was part of an ongoing effort to enhance capabilities and the overall guest experience.

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Finding Joy in the Garden

EATER

My first experience of gardening was a lesson in scarcity and sustenance. Returning to it years later, as an adult with a connective tissue disorder, I would also discover the joy. The summer stretched long and hot in southeastern Ohio, where the Appalachian hills begin their climb. The dirt road painted everything white with dust; a drought had hit us early and promised to cling late.

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How QSR Brands Can Best Position Themselves for Non-Traditional Expansion

Modern Restaurant Management

As travel and leisure activities continue to rebound from the impact of the COVID-19 pandemic, quick-service restaurant (QSR) brands like ours have a unique opportunity to position themselves for growth in non-traditional venues like airports, casinos, college campuses, sports stadiums and other travel centers. People are eager to resume their travel journeys and fill up their social calendars, which has allowed QSRs to tap into the demand for quick and convenient food options by expanding their

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Unleashing profit potential through innovative packages

eHotelier

If a hotel puts more effort into designing packages using the four Ps (Product, Price, Promotion, and Place), the chances are much higher that the package will become a sales success.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Bissonnette returns to the Kennebunkport Resort Collection

Boutique Hotel News

US: Seasoned hotelier Jana Bissonnette is making her return to the Kennebunkport Resort Collection in Kennebunkport, Maine, in the role of general manager. In her role, she will be tasked with managing four of the collection’s luxury resorts, including Hidden Pond , Tides Beach Club , Cape Arundel Inn & Resort , and Goose Rocks Beach House.

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The hottest tech tips from city center hotels 

MEWS

Smart hotel tech isn't just designed to be clever and optimize revenue – it can save time for hotel staff and guests while making operations more scalable and reliable. It also comes with open connectivity that allows hoteliers to use best-in-class solutions for every area of their business. Most importantly, smart tech empowers hotel staff to connect with guests in more meaningful ways by replacing screen time with face time.

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The Power of Storytelling: Secrets to Content Marketing for Franchise Restaurants

Modern Restaurant Management

Franchise brands have many goals in common: enter a new market; attract new franchisees, employees and loyal customers; increase average unit volume (AUV); and accelerate franchise expansion strategies. Yet, there is nothing common about your specific brand. Every brand has a story, and that’s what makes customers, employees and franchisees take notice, choose you and keep coming back.

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Blended travel: what it means and how to prepare your hotel for it

eHotelier

Blended travel: what it means and how to prepare your hotel for it - Uncategorised - Insights An Expedia survey shows that 76% of travellers extend their business travel into a leisure trip. How is your hotel preparing to attract these guests?

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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The George set for October opening in Tel Aviv

Boutique Hotel News

Israel: Lifestyle destination The George has announced that it is set to open in the heart of Tel Aviv in October this year. Located minutes from the renowned Rothschild Avenue, the development holds 170 rooms, 40 of which are designed for extended stays, four unique dining experiences, open work areas and event spaces, as well as a blend of leisure and relaxation zones centred around a members club.

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How to improve hotel guest loyalty? | Mews Systems

MEWS

In hospitality, guests matter most. Returning guests especially, as they're great for your brand reputation, bottom line and staff retention rates. The secret to loyalty is offering one-of-a-kind experiences and benefits across all touchpoints: from marketing messaging, pre-arrival communications and check-in to the hotel service and after check-out.

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Menu Engineering: The Secret to Maximum Profitability

Modern Restaurant Management

Not all menu items are created equal, nor do they contribute the same profit to the bottom line. Some dishes are more popular and increase revenue, while others carry a smaller margin or might not be ordered as often. It is important to understand not only the profitability of each item per serving but also its overall contribution according to the total servings sold.

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Hyatt to debut Thompson Hotels Brand in Italy with Thompson Rome

eHotelier

Hyatt Hotels Corporation today announced that a Hyatt affiliate has entered into a franchise agreement with Botteghe Oscure s.r.l., a company affiliated with AG Group s.r.l., for the first Thompson Hotels property in Italy with Thompson Rome. Expected to open by mid-2024 in the heart of the Italian capital, the 70-room luxury lifestyle hotel will be the brand’s second property in Europe, joining Thompson Madrid, which opened in 2022, and the previously announced Thompson Vienna, which is slated

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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The George set for October opening in Tel Aviv

Boutique Hotel News

Israel: Lifestyle destination The George has announced that it is set to open in the heart of Tel Aviv in October this year. Located minutes from the renowned Rothschild Avenue, the development holds 170 rooms, 40 of which are designed for extended stays, four unique dining experiences, open work areas and event spaces, as well as a blend of leisure and relaxation zones centred around a members club.

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How to measure and improve Guest Satisfaction in Hotels

MEWS

Guest satisfaction is the main driver of the hospitality industry – it directly influences customer loyalty, positive reviews and repeat bookings. That's why hotels are always looking for ways to surpass guest expectations. But is focusing on one-of-a-kind experiences and personalized services enough? There are ways to go above and beyond that can help hotels create a loyal customer base and gain a competitive advantage.

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Don’t Slip Up: Preventing Summer Falls at Restaurants

Modern Restaurant Management

Everyone knows to be careful during the winter months when there’s snow or ice on the ground. What people often neglect to consider is that hazards still exist in the summer months, both indoors and outdoors. In fact, it’s the element of surprise that can make summer slips, trips and falls more severe than those that occur in winter. Slips, trips and falls are the second-leading cause of employee injury nationally.

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Unveiling the harsh reality of overtourism

eHotelier

Given the challenges caused by overtourism, some innovations are emerging that could shape the future of travel and create a sustainable paradigm that balances the needs of both destinations and travelers, paving the way for a more inclusive and responsible travel experience.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Habitas clinches $400m for ‘hotel circuits’ in Saudi Arabia

Boutique Hotel News

KSA: Habitas, a luxury hotel brand, experiential travel lodging and experiences company , has received US$400 million [1.5 billion riyal] from the Saudi government and investment community as the Kingdom builds up its travel and tourism industry for a wave of international visitors in the coming years. According to Bloomberg , the money has been invested through a ‘Habitas Fund’, created by The Saudi Tourism Development Fund [TDF], to potentially help the company’s expansion across the Kingdom

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Noosa Beach House welcomes new executive chef

Hospitality Magazine

Bret Cameron joins the team after working at Sydney’s Harvest Newrybar and Four in Hand, along with Byron Bay’s Dish. Cameron, along with Head Chef Rafael Rodrigues have designed a new menu which is shining the light on the small-scale producers of the state. Some of the producers across the menu include Eastwell Farms in Kin Kin; Tanglewood Organic Sourdough Bakery in Noosaville; Falls Farm in Mapleton; and Beyond Honey on the Sunshine Coast.

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How user disengagement applies to product content

MEWS

From the beginning of my career in content, which has included business journalism, digital marketing, content strategy and product content in several successful tech startups and scaleups, most of my strategic decisions have been based on the goal of getting as many people to read my words as possible.

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Marriott International signs agreement with Delaware Investment Limited to launch luxury safari lodge in the Serengeti

eHotelier

Marriott International, Inc. today announced that it has signed an agreement with Delaware Investment Limited to open its first JW Marriott luxury safari lodge in the Serengeti, Tanzania. Expected to open in 2026, the lodge will be situated within the Serengeti National Park, a protected UNESCO World Heritage Site and one of the most renowned safari destinations in Africa, home to endless plains, the incredible Great Migration and some of the largest herds on the planet.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.