Quality in the Luxury Hospitality Industry Today
Hospitality Net
DECEMBER 30, 2024
As we enter 2025, hospitality continues to follow the mantra that we live in a world governed by rules, or as we refer to them in the industry, standards. While these act as guidelines for hotel employees and provide them with an element of downside protection, they also end up shaping the experience of hotel guests and encouraging conformity.
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