Sat.Oct 10, 2020 - Fri.Oct 16, 2020

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Delivery Dominance Starts with a Few Simple Questions

Modern Restaurant Management

As consumers expect more convenient ways to get their favorite meals – even more so than ever before amidst the pandemic – adding delivery has enabled restaurants to meet those demands and grow digital sales. In fact, delivery has become mission critical. According to William Blair , delivery is projected to have a 25 percent CAGR over four years, growing from about $25 billion in 2018 to $62 billion in 2022.

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I Own a Coffee Shop in a Small Town. We’re the Only Business That Requires Masks.

EATER

Akerri /Shutterstock. People didn’t believe COVID would affect our remote community in South Dakota, but my cafe can’t take that chance This is Eater Voices , where chefs, restaurateurs, writers, and industry insiders share their perspectives about the food world, tackling a range of topics through the lens of personal experience. I was raised in Philip, South Dakota, a small rural community located 80 miles from the nearest big-box shopping center.

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Local Marketing Strategies to Increase Diners

Restaurant Engine

Tap your local area with creative strategies to increase revenue. You’ve spent time, money, and a lot of effort to get your restaurant off the ground. Every day you go to work hoping and expecting to see more actual diners inside your restaurant excited to sample your menu. But even though you have great food and superb services, the people just aren’t there.

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The State of New York Restaurants in 2020

7 Shifts

As the Head of U.S. Operations for 7shifts, I have been based in the New York technology and hospitality space for years (including a leadership role at Yelp for nearly a decade). Never before has our local market experienced such a massive disruption to the restaurant industry as we are experiencing with the Coronavirus pandemic. Every restaurant has been forced to adapt their operations in order to survive and ultimately grow for the future.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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MRM Research Roundup: Mid-October 2020 Edition

Modern Restaurant Management

This edition of MRM Research Roundup features hot fall flavor trends, pandemic dining habits, National Coffee Day winners and what Gen Z audience wants. What Customers Want. People are dning out, according to a study by The Manifest, a B2B research firm. The contradiction between people’s claimed fear about in-restaurant dining and actions is a likely result of access to outside dining options during the summer months.

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7 Challenges Faced by Food Delivery Services and How to Address Them

The Restaurant Times

With consumers shifting away from the dining-out trend towards home delivery services, technological growth has paced up in the sector. Food delivery services are currently leading the online marketplace. According to statistics, the online food ordering marketplace’s total revenue is expected to grow at 8.8% until 2024. Food delivery businesses are continuously acquiring a substantial number of new customers each day.

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10 Simple & Effective Social Media Ideas for Restaurants

7 Shifts

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Five Creative Ways to Use Digital Signage in Your Restaurant

Modern Restaurant Management

Digital signage screens are everywhere. Big restaurant chains such as McDonalds and Taco Bell use them to display their different menu items next to delicious looking images. But digital signage doesn’t just have to be used to display menu items. You can use it to lay out your menu items in a way that influences your customers to purchase more, increasing the average order value.

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We Asked Health Experts About the Safest Methods for Trick-or-Treating in 2020

EATER

This jack-o-lantern better pull that face mask up over its nose. | Photo: DavidCarpio /Shutterstock. From scavenger hunts to hurling candy from your porch, here’s what they had to say Spooky season may have arrived, but thanks to the pandemic, many of Halloween’s most time-honored traditions are off limits this year, from crowded costume parties to screaming in terror inside haunted houses, according to a COVID-19 guide to upcoming holidays from the Centers for Disease Control and Prevention.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Off The Menu – Is Your Online Menu Turning Away Customers?

Restaurant Den

During 2020, the internet has, without a doubt, been the savior of the restaurant industry due to the onslaught of the COVID-19 pandemic. As the government slammed the doors shut on dine-in customers, a huge number of restaurateurs turned to food delivery in order to keep their businesses afloat. Thankfully, this has been made easier […]. The post Off The Menu – Is Your Online Menu Turning Away Customers?

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6 Common Social Media Mistakes Restaurants Make and How to Avoid Them

The Restaurant Times

An active social media presence is a must for all restaurants. It not only provides potential customers an inside look into your restaurant but also helps in building relationships and creating top-of-the-mind recall value. According to an intricated report on the Restaurant Industry & Market Evolution, restaurant operators said that they received 43 percent of online orders via direct channels out of which 22% chose social media channels like Facebook, Instagram for direct ordering.

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Leading Restaurant CEOs’ Three Tips for Success During COVID-19

Modern Restaurant Management

How to improve customer experience, capitalize on new opportunities, and implement innovative technologies. Even in this challenging time for the industry, restaurants are finding innovative ways to better serve the needs of their customers. They are evolving at breakneck speed to keep up with constantly changing rules and regulations, but still managing to innovate as they go.

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When Professional Cooks Often Feel Pressure to Cook ‘Their’ Food

EATER

A plate of jackfruit tacos at New York’s GupShup | Photography by Louise Palmberg. In a panel conversation, three voices of the food world discussed the latitude given to white chefs to cook from a “global pantry” — and the limitations felt by chefs of color It’s never been easier for us to venture out of our native cuisines when cooking and pull inspiration from another culture’s foodways.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Six Important Tips to Keep in Mind When Rebranding Your Restaurant

MBB Hospitality

You finally did it, you bought the restaurant of your dreams and it is performing very well. You’ve invested so much time, money, effort, blood, sweat, and tears into this restaurant. It will come as no surprise that you won’t want to consider rebranding your restaurant , this project is essentially your baby and you will do anything to protect it. But what if rebranding is the only way to save your restaurant?

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How Saudi Restaurants Can Increase their Efficiency With An Automatic KOT System

The Restaurant Times

Technology has become an indispensable part of streamlining and running restaurant operations seamlessly. The restaurant Kitchen Order Ticket (KOT) is a small, yet critical aspect of the restaurant ordering system. KOT is a note which is forwarded to the kitchen and billing division, as soon as an order is placed while one copy is retained in the system for future reference.

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The Impact and Importance of a Restaurant’s Font and Color Choices

Modern Restaurant Management

In the last few months, many restaurants and foodservice brands have had to reevaluate branding and marketing strategies. One crucial point to consider: the impact that font and color choice have are often overlooked, and it shouldn't be. Restaurants especially need to be cognizant of their font and color choices, from the actual logo to the website to the menus.

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Singapore Air Offer to Eat on a Grounded Plane Sells Out Almost Immediately

EATER

Photo: Singapore Airlines. Plus, a second wave of pandemic hoarding, and more news to start your day People are desperate to go anywhere, even if it’s just a grounded airplane. Tickets for Singapore Airlines’ restaurant-inside-a-plane pop-up sold out within 30 minutes of reservations opening on Monday, Bloomberg News reports. The airline, which has faced steep losses and layoffs while most flights have been grounded during the pandemic, came up with the potentially lucrative idea to offer meals

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Moving Beyond Unconscious Bias with Cultural Intelligence

MFHA

Sponsored by National Restaurant Assosiation Educational Foundation January 23rd, 2020.

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6 Critical Restaurant Revenue Management Reports That Saudi Restaurants Must Track Closely

The Restaurant Times

In the restaurant industry, revenue management is of utmost importance. One of the primary goals of restaurant revenue management is to maximize the overall sales and focus on decreasing the costs. It involves using tools such as a robust POS system and tracking reports to analyze the sales data to accurately predict future demand. This greatly helps make vital decisions about menu price, service capacity, and table turnover to boost the overall revenue and profits.

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COVID-19 Concerns Point in Direction of Cashless Payments

Modern Restaurant Management

To promote safety and efficiency, the restaurant industry is encouraging cashless transactions. But what about those without access to a bank or credit cards? When the coronavirus crisis took hold of the U.S. in mid-March, restaurants were forced to close their doors and shift to offering take-out and delivery services exclusively. In an attempt to mitigate the spread of the virus, many of these businesses said they would, for the time being, no longer be accepting cash.

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As Restaurants Prepare for Winter Outdoor Dining, Convincing Customers Remains a Challenge

EATER

Giedriius /Shutterstock. If you build a winterized outdoor patio, they still might not come As more states are allowing the hospitality business to reopen in varying capacities, restaurants, particularly those in cooler climates, are hastily prepping for a winter al fresco. Heat lamps are selling out and restaurants are attempting to build structures like insulated bubbles, all while encouraging customers to layer up under parkas and blankets.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Best Practices for Recruiting and Onboarding People with Disabilities

MFHA

Sponsored by National Restaurant Assosiation Educational Foundation March 19th, 2020 ?.

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Quality Matters: An Excerpt from ‘Around the Corner to Around the World’

Modern Restaurant Management

Robert Rosenberg served as chief executive officer of Dunkin Donuts from 1963 until his retirement in 1998, growing it from from 100 shops and $10 million in sales when he first became CEO, to 6500 outlets including Baskin Robbins Ice Cream Shops and nearly $2.5 billion in sales when he retired 35 years later. Among the key takeaways from Rosenberg’s story and in-the-trenches wisdom are: The four primary functions of a leader.

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Five Counterintuitive Plays for Restaurant Growth Post COVID-19 (Infographic)

Modern Restaurant Management

There’s no doubt that the way restaurants are both run and experienced has forever changed. What was once a juggling act of seasonality, food costs, and labor wages has morphed into a whole new set of challenges and opportunities. Virtual brands, ghost kitchens, new digital tools for everything from delivery to how the door is run—all working in tandem to help restaurants surmount the peak of the pandemic.

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The Case for Digital Disruption in Restaurants (Podcast)

Modern Restaurant Management

Restaurants have shifted their marketing messaging, channels, and more in the pandemic. They have also relied on digital solutions more than ever. In this week's episode of The Main Course host Modern Restaurant Management (MRM) Executive Editor Barbara Castiglia speaks with Nabeel Alamgir, CEO, and Co-Founder of Lunchbox , about how restaurants can own their digital ordering footprint and why it's so important.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.