This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
As consumers expect more convenient ways to get their favorite meals – even more so than ever before amidst the pandemic – adding delivery has enabled restaurants to meet those demands and grow digital sales. In fact, delivery has become mission critical. According to William Blair , delivery is projected to have a 25 percent CAGR over four years, growing from about $25 billion in 2018 to $62 billion in 2022.
Akerri /Shutterstock. People didn’t believe COVID would affect our remote community in South Dakota, but my cafe can’t take that chance This is Eater Voices , where chefs, restaurateurs, writers, and industry insiders share their perspectives about the food world, tackling a range of topics through the lens of personal experience. I was raised in Philip, South Dakota, a small rural community located 80 miles from the nearest big-box shopping center.
Tap your local area with creative strategies to increase revenue. You’ve spent time, money, and a lot of effort to get your restaurant off the ground. Every day you go to work hoping and expecting to see more actual diners inside your restaurant excited to sample your menu. But even though you have great food and superb services, the people just aren’t there.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
This edition of MRM Research Roundup features hot fall flavor trends, pandemic dining habits, National Coffee Day winners and what Gen Z audience wants. What Customers Want. People are dning out, according to a study by The Manifest, a B2B research firm. The contradiction between people’s claimed fear about in-restaurant dining and actions is a likely result of access to outside dining options during the summer months.
As the Head of U.S. Operations for 7shifts, I have been based in the New York technology and hospitality space for years (including a leadership role at Yelp for nearly a decade). Never before has our local market experienced such a massive disruption to the restaurant industry as we are experiencing with the Coronavirus pandemic. Every restaurant has been forced to adapt their operations in order to survive and ultimately grow for the future.
Sign up to get articles personalized to your interests!
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
With consumers shifting away from the dining-out trend towards home delivery services, technological growth has paced up in the sector. Food delivery services are currently leading the online marketplace. According to statistics, the online food ordering marketplace’s total revenue is expected to grow at 8.8% until 2024. Food delivery businesses are continuously acquiring a substantial number of new customers each day.
Digital signage screens are everywhere. Big restaurant chains such as McDonalds and Taco Bell use them to display their different menu items next to delicious looking images. But digital signage doesn’t just have to be used to display menu items. You can use it to lay out your menu items in a way that influences your customers to purchase more, increasing the average order value.
During 2020, the internet has, without a doubt, been the savior of the restaurant industry due to the onslaught of the COVID-19 pandemic. As the government slammed the doors shut on dine-in customers, a huge number of restaurateurs turned to food delivery in order to keep their businesses afloat. Thankfully, this has been made easier […]. The post Off The Menu – Is Your Online Menu Turning Away Customers?
It’s the people that make a place — but these days, human interaction is hard to come by I used to love to travel. I’d wander through new cities for days on end, eating and drinking (but mostly eating) in four-seat izakayas, farm-driven pizzerias, southern seafood halls, and boat noodle cafes, talking to locals and walking for miles. Restaurants have always been my joyous entry point to a place and its people.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
An active social media presence is a must for all restaurants. It not only provides potential customers an inside look into your restaurant but also helps in building relationships and creating top-of-the-mind recall value. According to an intricated report on the Restaurant Industry & Market Evolution, restaurant operators said that they received 43 percent of online orders via direct channels out of which 22% chose social media channels like Facebook, Instagram for direct ordering.
How to improve customer experience, capitalize on new opportunities, and implement innovative technologies. Even in this challenging time for the industry, restaurants are finding innovative ways to better serve the needs of their customers. They are evolving at breakneck speed to keep up with constantly changing rules and regulations, but still managing to innovate as they go.
You finally did it, you bought the restaurant of your dreams and it is performing very well. You’ve invested so much time, money, effort, blood, sweat, and tears into this restaurant. It will come as no surprise that you won’t want to consider rebranding your restaurant , this project is essentially your baby and you will do anything to protect it. But what if rebranding is the only way to save your restaurant?
This jack-o-lantern better pull that face mask up over its nose. | Photo: DavidCarpio /Shutterstock. From scavenger hunts to hurling candy from your porch, here’s what they had to say Spooky season may have arrived, but thanks to the pandemic, many of Halloween’s most time-honored traditions are off limits this year, from crowded costume parties to screaming in terror inside haunted houses, according to a COVID-19 guide to upcoming holidays from the Centers for Disease Control and Prevention.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
Technology has become an indispensable part of streamlining and running restaurant operations seamlessly. The restaurant Kitchen Order Ticket (KOT) is a small, yet critical aspect of the restaurant ordering system. KOT is a note which is forwarded to the kitchen and billing division, as soon as an order is placed while one copy is retained in the system for future reference.
In the last few months, many restaurants and foodservice brands have had to reevaluate branding and marketing strategies. One crucial point to consider: the impact that font and color choice have are often overlooked, and it shouldn't be. Restaurants especially need to be cognizant of their font and color choices, from the actual logo to the website to the menus.
A plate of jackfruit tacos at New York’s GupShup | Photography by Louise Palmberg. In a panel conversation, three voices of the food world discussed the latitude given to white chefs to cook from a “global pantry” — and the limitations felt by chefs of color It’s never been easier for us to venture out of our native cuisines when cooking and pull inspiration from another culture’s foodways.
Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
In the restaurant industry, revenue management is of utmost importance. One of the primary goals of restaurant revenue management is to maximize the overall sales and focus on decreasing the costs. It involves using tools such as a robust POS system and tracking reports to analyze the sales data to accurately predict future demand. This greatly helps make vital decisions about menu price, service capacity, and table turnover to boost the overall revenue and profits.
To promote safety and efficiency, the restaurant industry is encouraging cashless transactions. But what about those without access to a bank or credit cards? When the coronavirus crisis took hold of the U.S. in mid-March, restaurants were forced to close their doors and shift to offering take-out and delivery services exclusively. In an attempt to mitigate the spread of the virus, many of these businesses said they would, for the time being, no longer be accepting cash.
Giedriius /Shutterstock. If you build a winterized outdoor patio, they still might not come As more states are allowing the hospitality business to reopen in varying capacities, restaurants, particularly those in cooler climates, are hastily prepping for a winter al fresco. Heat lamps are selling out and restaurants are attempting to build structures like insulated bubbles, all while encouraging customers to layer up under parkas and blankets.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Robert Rosenberg served as chief executive officer of Dunkin Donuts from 1963 until his retirement in 1998, growing it from from 100 shops and $10 million in sales when he first became CEO, to 6500 outlets including Baskin Robbins Ice Cream Shops and nearly $2.5 billion in sales when he retired 35 years later. Among the key takeaways from Rosenberg’s story and in-the-trenches wisdom are: The four primary functions of a leader.
There’s no doubt that the way restaurants are both run and experienced has forever changed. What was once a juggling act of seasonality, food costs, and labor wages has morphed into a whole new set of challenges and opportunities. Virtual brands, ghost kitchens, new digital tools for everything from delivery to how the door is run—all working in tandem to help restaurants surmount the peak of the pandemic.
Restaurants have shifted their marketing messaging, channels, and more in the pandemic. They have also relied on digital solutions more than ever. In this week's episode of The Main Course host Modern Restaurant Management (MRM) Executive Editor Barbara Castiglia speaks with Nabeel Alamgir, CEO, and Co-Founder of Lunchbox , about how restaurants can own their digital ordering footprint and why it's so important.
Photo: Singapore Airlines. Plus, a second wave of pandemic hoarding, and more news to start your day People are desperate to go anywhere, even if it’s just a grounded airplane. Tickets for Singapore Airlines’ restaurant-inside-a-plane pop-up sold out within 30 minutes of reservations opening on Monday, Bloomberg News reports. The airline, which has faced steep losses and layoffs while most flights have been grounded during the pandemic, came up with the potentially lucrative idea to offer meals
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
Famed New York bartender Ivy Mix shares four beloved mezcals plus one bacanora that are worth sipping Whether or not it’s your go-to spirit, chances are you’ve heard about mezcal in the last several years. In fact, according to data from the Mexican government, so many of us were learning about mezcal for the first time between 2007 and 2011 that sales of the beverage grew by nearly 48 percent in that period — a true feat if you understand just how polarizing mezcal’s backbone flavor is to so ma
Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
We organize all of the trending information in your field so you don't have to. Join 11,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
223 
Let's personalize your content