Sat.Nov 02, 2024 - Fri.Nov 08, 2024

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Destination optimization: How tech is improving resort revenue management

eHotelier

Optimal resort revenue management requires organizations to look beyond the guestroom as they seek to maximize revenue. Ideally, resort hoteliers need to understand which guests are likely to spend the most overall during their stay—and even better, understand which guests are most profitable.

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Bar cart: what’s new in drinks

Hospitality Magazine

Zonzo Estate have added Cicchio pre-mixed pistachio spritz to its growing range. The idea to feature pistachios in RTD form was inspired by Estate Director Rod Micallef’s daughter, who is a big fan of pistachios. “One night, when I was busy making limoncello, I had the idea to try it and see what it would turn out like,” says Micallef. A secret pistachio spirit is blended with Zonzo’s own sparkling wine to create the easy to-drink summer option.

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Hiring? Ask These Interview Questions to Spot Versatile Restaurant Talent

Modern Restaurant Management

Seamless restaurant operations, where the crew anticipates customers’ and coworkers’ needs and easily course-corrects, require more than technical know-how and vetted organizational systems. Instead, these smooth interactions are more likely attributable to soft skills like problem-solving and empathy that allow teams to work together and deliver exceptional service, turning one-time customers into lifelong fans.

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Master Content Marketing and Promotion Ideas for Hotels

Hotelogix

In today’s competitive travel industry, hotels need to do more than just offer a clean room and friendly service—they need to grab potential guests’ attention. One of the most effective ways to do this is through content marketing. By sharing valuable and engaging information, hotels can build relationships with guests, increase brand visibility, and ultimately boost bookings.

Marketing 130
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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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How to be a successful hotel General Manager

eHotelier

Discover the five transformative steps that will not only improve your professional knowledge but also propel your career to new heights.

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More Trending

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The Priority for Hotels in 2025 is Total Profitability

Larry Mogelonsky

Like every other calendar year before it, entering 2025 presents a series of challenges and opportunities for every hotel organization. Labor issues persist, the need for integrated technology continues to become pivotal for operations and guest demands are evolving for every amenity or brand feature. Our thesis is that 2025 will finally realize a full recovery from the pandemic where travel volume, RevPAR and other aggregate statistics will meet or surpass 2019 levels across all key segments.

Book 130
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Smart Supply Chain Management Can Reduce Food Waste and Improve Margins in Your Restaurant

Modern Restaurant Management

Around 33 to 40 percent of food goes to waste each year. A large chunk of that comes down to complex problems in global food supply chain management that most restaurants have little control over. What restaurants can do, however, is re-think how their direct food supply is managed – from transport to inventory control. It may be a small part of the overall supply chain, but how food gets to a restaurant has significant implications.

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Post-pandemic dining: a risky business?

eHotelier

Future public health crises like the COVID-19 pandemic cannot be ruled out, and restaurateurs will benefit from knowing how the public’s dining habits are likely to change in response.

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The story behind Superfreak Marrickville

Hospitality Magazine

The cafe business isn’t easy. Trends come and go, and customers spend their weekends trying the latest and greatest openings, quickly moving onto the next without a thought of returning to the last. But there are many venues that are going the distance thanks to big-picture thinking and a multi-faceted approach to food, drink, and experience. Hospitality speaks to Michael Ico from Sydney’s Splash, Soulmate, and Superfreak about creating cafés that roll design, quality food and beverage, and that

Magazine 243
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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Cendyn: Phoenix Ranks as Top Market Selected by Meeting Planners

Lodging Magazine Operations

AUSTIN, Texas—Cendyn’s Sales Intelligence platform, previously known as Knowland, announced that Phoenix, Arizona, ranked first in the top 25 markets with year-over-year (YOY) growth at 19.7 percent. Las Vegas, Nevada, followed closely with growth at 17.7 percent, placing it in the top five markets for the tenth consecutive month. South Michigan and the Florida Panhandle led in secondary markets, while Kauai, Hawaii, experienced significant YOY growth at 72 percent.

Marketing 113
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Moving Beyond Hourly Wages Toward Supporting Employees as Whole Individuals

Modern Restaurant Management

Staffing and retention is often cited as a main pain point by restaurant operators. So what can they do to compete for talent, hire effectively and retain staff in the long-term? One industry insiders says pay increases are just part of the package as operators are increasingly leveraging benefits to differentiate themselves. "Our compensation data indicates a shift towards more comprehensive benefits and total compensation packages, moving beyond traditional hourly wages and annual salaries

Training 100
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3 tips for making your work meetings more impactful

eHotelier

Meetings matter because they represent our collective time and energy. With the right approach, meetings can evolve into spaces where people not only contribute but leave feeling inspired, valued and ready to act.

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The team behind Cucina & Co. open Malèna in Brighton, Melbourne

Hospitality Magazine

Peter Aloi (Aromi and Café Duomo), and Francesca Sanzo, and Leonardo Alfieri (Cucina & Co.) have opened Malèna Cucina & Bar in Brighton, Melbourne. Former Cucina & Co. Head Chef Domenico Fazzari takes the lead in the kitchen and will focus on Southern Italian cuisine, namely Calabrian and Sicilian. The Michelin-trained chef grew up in Calabria where “food was at the heart of every family gathering”.

Training 245
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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Peachtree Group Partners With Group 10 Management

Industry Insights Lodging Magazine

ATLANTA, Georgia—Peachtree Group announced a long-term partnership with Southfield, Michigan-based Group 10 Management, expanding its managed portfolio with 14 new hotels totaling 1,648 rooms. This milestone growth pushes Peachtree’s total managed operations beyond 100 hotels. The properties are primarily Marriott, Hilton, and IHG-branded hotels and are predominantly located in the metro Detroit area.

Magazine 116
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Responsible AI in Hospitality: Priorities for Hotels Adopting Generative AI

Hospitality Net

In the evolving hospitality industry, generative AI has the potential to transform guest experiences, streamline operations, and personalize interactions like never before. However, deploying such transformative technology requires careful planning and responsibility.

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Defining the new Miami with EAST Miami

eHotelier

Case study: What we see throughout is how the EAST Miami facilities the new commerce of Brickell around it by playing host to so many 'alternative thinkers'. This dynamic interaction between multiple parties can only be achieved by thinking in terms of mixed use.

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World’s 50 Best Restaurants 2025 to be held in Italy

Hospitality Magazine

The top 50 restaurants in the world will be announced in the city of Turin in Italy’s Piedmont region for the very first time. The World’s 50 Best Restaurants ceremony as well as a series of culinary events open to the public will be held in June next year, with the rankings announced live on the 19th. “Turin is a culinary capital in its own right and we are thrilled to be heading there, and indeed the wider region of Piedmont, for the event program and awards ceremony to celebrate,&

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Loyalty Programs: Benefits, Liability and Costs

Revenue Hub

Strong loyalty programs help hotel brands lower customer acquisition costs, increase direct-to-consumer access, and offset occupancy shortfalls during shoulder periods and weaker economic conditions. NB: This is an article from CBRE Subscribe to our weekly newsletter and stay up to date After analyzing publicly available data from five large hotel companies, we found that while growth in several key metrics slowed in 2023, loyalty members’ overall contribution to occupancy increased, thoug

Book 101
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Turning Tables with Video Testimonials: A New Recipe for Restaurant Marketing

Modern Restaurant Management

Customers are spoiled for choice with restaurants. Incorporating video testimonials into your restaurant marketing strategy can showcase authentic experiences that build trust and engage prospective customers, turning them into loyal regulars. Few businesses rely on reviews and word-of-mouth recommendations as much as restaurants. But with third-party review sites, your restaurant can get lost in the shuffle.

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Using Guest-Led, Conversational AI to Transform Your Hotel Operations

eHotelier

As the hospitality industry rapidly evolves, one technology is emerging as a critical tool for improving guest experiences and streamlining operations: guest-led conversational AI.

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Pelicano bar and restaurant arrives in Potts Point

Hospitality Magazine

Andrew Becher of Sydney’s Franca and Armorica has unveiled his latest venture Pelicano. But the concept is not a new one, with the restaurateur giving new life to venue which was originally located in Double Bay. Pelicano 2.0 is being described as an all-in-one venue offering evening dinners, live music, and a late-night experience across a dining room, terrace, bar and a soon-to-open nightclub.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Boosting Customer Lifetime Value With Effective Loyalty Programs

Revenue Hub

Understanding and maximizing Customer Lifetime Value (CLV) is more crucial than ever for business success. NB: This is an article from Switchfly Subscribe to our weekly newsletter and stay up to date CLV is the total revenue a company can expect from an individual customer over the duration of their affiliation. By focusing on CLV, businesses can identify key strategies to increase profitability and ensure long-term growth.

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Peachtree expands third-party management with Group 10 partnership

Hotel Business

Peachtree Group has revealed a long-term partnership with Southfield, MI-based Group 10 Management , expanding its managed portfolio by 14 hotels totaling 1,648 rooms. The properties are primarily Marriott, Hilton and IHG-branded hotels and are predominantly located in the metro Detroit area. “Our extensive experience in hotel operations allows us to partner with Group 10 to take third-party management to a whole new level,” said Vickie Callahan, president, Peachtree’s hospitality management div

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Griffin Hotel Management Merges Into Meyer Jabara Hotels

Industry Insights Lodging Magazine

DANBURY, Connecticut—Griffin Hotel Management LLC has merged into Meyer Jabara Hotels (MJH). Effective immediately, Griffin will transition 14 assets to the MJH umbrella, and when combined with other deals currently in the 2024 pipeline, the hotel ownership and management company will reach 50 hotels by Q1 2025. Griffin executives James Kirkland and Jay Fishman are taking on new roles at Meyer Jabara Hotels.

Magazine 111
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Hilton Shares Details of Anticipated Hotel Openings for 2025

Finance & Development : Lodging Magazine

From the return of Waldorf Astoria New York and the brand’s debut in Japan and Costa Rica to Canopy by Hilton’s entry into South Africa and the first opening of LivSmart Studios in the United States, Hilton shared some of its properties opening in 2025. Waldorf Astoria New York to Reopen in Spring 2025 Following a restoration effort led by architects from Skidmore, Owings & Merrill, and interior design by Pierre-Yves Rochon, the Waldorf Astoria […] The post Hilton Shares Details of Ant

Magazine 105
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Optimize Restaurant Operations With the Right Payroll & HCM Services

Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.