This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
By implementing these best practices, hotel leaders can ensure immediate operational success while future-proofing their properties against evolving industry challenges.
It hardly seems possible, but there was a time before search engines. And then the 90s came along and the likes of Yahoo! Search, Ask Jeeves and Google sprang into action. They revolutionized how we use the internet and created a whole new headache for marketers all over the world: how to beat the algorithm.
As we step into 2025, the landscape of in-room guest communication is evolving as rapidly as ever, driven by technological innovations like AI and shifting guest expectations. Hotels are redefining how they connect with their guests, putting more effort into creating a more personalized, engaging, and sustainable guest experience. Here are 10 trends we believe will play a major role in shaping the future of in-room guest communication.
At the recent annual meeting of Cayuga Hospitality Consultants, we brought together a panel of experts to discuss the state of transactions and development in the hotel industry.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
Hotel properties struggled under rising costs that outpaced revenue growth in 2024, challenging economic growth and job creation. Despite these issues, potential lies ahead, driven by key trends in guest spending; shifting traveler behaviors; and upcoming major sports and entertainment events, according to the 2025 State of the Industry report from the American Hotel & Lodging Association (AHLA),produced in collaboration with Accenture.
Delivery platform DoorDash has secured a new partnership with Costco, which allows Australians to purchase goods without requiring a membership to the bulk-goods company. Customers simply need to search for Costco on DoorDash, where they will find a range of groceries including fruit, vegetables, meat, and other household essentials such as toilet paper.
Sign up to get articles personalized to your interests!
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
Delivery platform DoorDash has secured a new partnership with Costco, which allows Australians to purchase goods without requiring a membership to the bulk-goods company. Customers simply need to search for Costco on DoorDash, where they will find a range of groceries including fruit, vegetables, meat, and other household essentials such as toilet paper.
If you operate a hotel in Perak, Malaysia, understanding the Local Service Charge (LSC) is essential for compliance and smooth business operations. This charge, which applies to accommodations in specific municipal areas, directly impacts pricing, guest invoices, and financial planning. In this guide, we will break down what the Perak Local Service Charge is, how it applies to hotels, and the necessary steps to ensure compliance.
In an industry where cultivating guest relationships is critical to success, operators often forget that developing positive relationships with the people serving those guests is equally, if not more, important. I learned this lesson during my first job as a line cook, often working 10 to 12 hours a day, five to six days a week. I loved the challenge of the job and found the pace exhilarating.
As technology continues to evolve, the integration of AI will unlock even more possibilities to ensure that the future of travel is smarter, more sustainable, and highly personalized.
Sydney-based hospitality group Etymon is gearing up to launch a second Loulou location in the heart of the CBD. Petit Loulou is located above the Martin Place Metro station, and will welcome patrons from 10 February with a five-day giveaway, which will see the team gift free croissants with any coffee purchase from 6:30am until sold out. The patisserie and cafe will serve its signature selection of baguettes, salads, sausage rolls, and pastries to the CBD crowd for the first time, which could pr
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Playa Hotels & Resorts and Marriott International are thrilled to announce the grand opening of Paraiso de la Bonita, a Luxury Collection Resort, Riviera Maya, Adult All-Inclusive. This boutique, adult all-inclusive retreat marks a significant milestone in the collaboration between Playa Hotels & Resorts and Marriott International, redefining the essence of luxury and sophistication in Riviera Maya.
More than eight in ten restaurant operators expect 2025 sales to meet or exceed 2024 levels, but rising competition will require differentiation through experience, service, and innovation, according to The National Restaurant Association’s 2025 State of the Restaurant Industry report. Despite the positive outlook, many operators say, "new year, similar concerns." In 2025, restaurants will continue to grapple with many of the same challenges they faced in 2024.
The Wellness & Sustainability Panel at the 2024 Cayuga Annual Conference explored the intersection of wellness and sustainability in the hospitality industry.
Prawn toast tostadas and classics like sweet and sour pork are already drawing mega crowds to Sydneys newest Australian-Chinese restaurant. Annandales Double Happy Chinese Restaurant is the debut venue from Linchpin Hospitality, led by CEO Terry Soukoulis. Known as a food and beverage management company, Linchpin manages venues such as the Lady Hampshire & Derrels in Camperdown, Dulcies in Kings Cross, and the soon-to-reopen Oxford Tavern in Petersham.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
The Compton, a new independent lifestyle hotel, will open its doors in late fall 2025, bringing a new dimension of hospitality to the heart of Bentonville. The 142-room hotel will pay homage to Dr. Neil Compton, a renowned conservationist who played a pivotal role in preserving the Buffalo River by designating it as the first National River. The project is being developed by Blue Crane, a local company dedicated to vibrant, community-focused development throughout Northwest Arkansas.
In a world where dining out is as much about the vibe as it is about the food, great branding is the appetizer to every meal. The visual identity of a restaurant can be the deciding factor behind reserving a table or scrolling on past. That’s why VistaPrint rounded up the hottest brand design trends tipped to be spicing up 2025. The team has drawn insights from its community of 1.4M freelance designers to predict 2025’s hottest hospitality trends that restaurant, bar, pub, hotel, caf
The start of a new year means new opportunities for hotels to connect with travellers. And holidays are perfect for creating special offers and promotions, helping you stand out and attract bookings during key moments.
Feeling tired already? Did January feel like it was never going to end? Now is the time to take stock of what’s setting you back and make changes that will set you up for success for the rest of the year. Put your ego to the side you have a team for a reason, so dont be afraid to delegate tasks to the people you hired. Create job descriptions for each position within the business from chefs and kitchen hands to sommeliers and front of house.
Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
The hotel industry is continuing to undergo a transformation in 2025, driven by advances in technology, evolving guest expectations, and the growing demand for sustainable practices. NB: This is an article from Atomize , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Revenue management, a critical pillar of the hospitality business, is a crucial technology to utilize for success.
MCLEAN, VirginiaHilton Worldwide Holdings Inc. reported its fourth quarter and full year 2024 results. Highlights include: Overview Christopher J. Nassetta, president and CEO of Hilton, said, “We are pleased to report a strong fourth quarter, with both top and bottom line results exceeding our expectations. All segments drove RevPAR outperformance, with strong trends in leisure occupancy, as well as continued growth in business transient and group results, and we expect favorable trends to
Internationally lauded restaurant LEnclume is once again taking over Balmorals Bathers Pavilion for a multi-week residency. It marks the restaurants second visit to Australia , after it sold out five weeks’ worth of sittings in 2023. LEnclume, located in Cartmel in Cumbria in Northern England, is recognised for its innovative farm-to-table dishes and sustainable practices.
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
The way travelers search, book, and review hotels has evolved dramatically. NB: This is an article from Staah Subscribe to our weekly newsletter and stay up to date With AI-driven personalization and ever-growing reliance on online platforms, guest reviews are no longer just an afterthought, they are a decisive factor in a guests booking journey. Social proof is everything.
The Role of Social Media in Modern Business In the digital era, where connectivity defines success, social media is pivotal in business communication strategies. Businesses can reach vast audiences quickly and precisely through platforms like Facebook, Instagram, X, and LinkedIn. These platforms have revolutionized how companies engage with consumers, creating direct channels of interaction that foster transparency and authenticity.
Long sold as a cheeky gift in European candy shops, chocolate sardines are making their way stateside (and making a splash) No one could have predicted that the mid-2020s would prove to be such a renaissance for sardine lovers. Since the pandemic, tinned fish has fully cemented its reputation as hot girl food , with the once-humble sardine leading the pack, popping up in shoppy shops , on trucker hats , and likely, all over your FYP.
Hunter St Hospitality is transforming former historic nightclub The Argyle into part of a new precinct in The Rocks, opening in April. The precinct, which will be known as The Collective, encompasses the groups Argyle Street restaurants The Cut Bar & Grill and Sak Restaurant & Bar, alongside a set of new venues in the neighbouring historic Argyle Store building.
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
We organize all of the trending information in your field so you don't have to. Join 11,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content