Sat.Feb 20, 2021 - Fri.Feb 26, 2021

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AI, COVID and the Acceleration of Digital Transformation for Restaurants

Modern Restaurant Management

According to The Enterprises Project , digital transformation can be defined as the integration of digital technology into all areas of a business, fundamentally changing how you operate and deliver value to customers. It’s also a cultural change that requires organizations to continually challenge the status quo, experiment, and get comfortable with failure.

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How to Set Up Online Ordering for Restaurants

7 Shifts

If you weren’t thinking that much about online ordering before, you definitely are now. The habits of diners have changed, and our approach to off-premise along with it. The easiest way to get your food out there is by partnering with a third-party delivery app. While easy, this way ends up costing more in the short term, does not contribute to long-term growth, and can end up hurting your business.

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Is a Chicken Sandwich Taco Still a Chicken Sandwich?

EATER

Photo: Taco Bell. Taco Bell says yes Taco Bell is wading into the chain competitive cash grab known as the “chicken sandwich wars” with its own take on the item: a chicken sandwich taco. Made up of crispy chicken and chipotle sauce cradled in a folded flatbread, the so-called “taco” will be tested at select locations in Nashville, Tennessee, and Charlotte, North Carolina, starting March 11.

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8 Hiring Resources to Help You Find Great Waitstaff

Restaurant Engine

Hiring good staff is integral to your overall customer dining experience. With more than two and a quarter million waitstaff in the United States, competition is fierce, and hiring just the right team members can be crucial to your restaurant’s success. As the people your diners spend the most time with, your waitstaff is pivotal to the overall customer experience.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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In the Pandemic, the Need to Prepare for Severe Weather Becomes Critical

Modern Restaurant Management

The past year has been a challenge for small businesses and no industry has been impacted quite like small hospitality operations. Restaurants have been flexible, nimble and downright creative to keep the doors open during the pandemic. Yet, as we settle into one new norm, in many parts of the country spring severe weather now looms. The good news is severe weather is one challenge you can do something about.

More Trending

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How This Vertical Farm Grows 80,000 Pounds of Produce per Week

EATER

Bowery Farming uses technology to prioritize accessibility and sustainability in their produce growing operations To some, the pristine growing conditions and perceived mechanical interference of a vertical farm can seem unnatural, but at Bowery Farming “interference” is actually not the goal at all. “We don’t really think about how people are involved in the growing process, but how to take people out of the growing process” says chief science officer Henry Sztul.

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Hotel Marketing Strategies: 10 Solid Steps to Success

Software Suggest

“Marketing is not about the stuff you make; it’s about the stories you tell”- Seth Godin. Some names now seem as old as time itself in the world of hoteliers, like the Hiltons, the Marriotts, the Hyatts, etc. But never have we wondered how and why they are so known across the globe. However, if […].

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‘Life Is All About Balance’

Modern Restaurant Management

The pandemic has been particularly hard on the restaurant industry and its workforce. That’s why many are sharing experiences and making efforts to explore mental health and wellness initiatives. “In a world where so much has come to light and happened in this past year: racial injustice in America, massive unemployment, political strife, etc.

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How Much Does It Cost To Open a Restaurant in the UK

The Restaurant Times

The restaurant industry is a lucrative one no matter where you are in the world, but it is booming particularly well in the UK. However, while it may seem that anyone can open a restaurant there and be successful overnight, the truth is a bit harsher. For one thing, the UK has countless large food brands that compete with one another and a new one is being opened almost every day as well.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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When Government Could Not, Mutual Aid Kept Texans’ Needs Met Through Winter Storm Uri

EATER

While the power grid struggled and Texas officials dithered, mutual aid groups demonstrated their capacity for fast, effective disaster relief [link].

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Products That Can Save The Environment

Omland Hospitality

Ever since the world was exposed to various environmental issues, biodegradable and eco-friendly products in general have been on the rise. It is important to understand the value of our planet and although Earth meets all the environmental conditions to survive, us humans have been killing it at an alarming rate. Unfortunately the lifestyle nobody wants to give up comes at the cost of hurting the Earth, which is why it becomes the responsibility for big industries to make a collective move.

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Experience Is the Best Teacher: Five Things My Father — and Hard Times — Have Taught Me About Leadership in the Restaurant Industry

Modern Restaurant Management

I grew up learning the business from the best restaurateur I know — my father, T.J. Moran. He opened the first Ruth’s Chris franchise in 1975 and became one of the company’s largest U.S. franchisees. Throughout his career, which included owning and operating several more restaurant concepts and other service businesses, he spent decades leading his teams through many highs and lows.

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Discovering The Potential of Traditional Cuisine Restaurants in India With The Potbelly

The Restaurant Times

When it comes to North Indian food, Bihari cuisine doesn’t seem to capture much attention compared to the glamourous Mughlai or Punjabi cuisine. Despite the stereotype, Puja Sahu and her team decided to bring Bihari cuisine to the forefront. Thanks to its delicious menu, a cozy ambiance, and great service, Potbelly has become a most loved spot in Delhi NCR and now even in Bengaluru.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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The Snow Didn’t Stop. Neither Did Chef Lex Grant.

EATER

Portland’s Lex Grant has cooked in the NBA bubble and for Oprah Winfrey. Now, she’s making the food she grew up with for anyone who wants it—rain, shine, or snowfall [link].

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HotelREZ partners with iWTX/Illusions

HotelREZ

HotelREZ partners with iWTX/Illusions. Drives Tour Operator and DMC revenues to HotelREZ members. HotelREZ Hotels & Resorts, one of the world’s largest, quality driven representation and distribution companies and global partner of the technology company Sabre , has partnered with iWTX/Illusions to streamline distribution to tour operators and destination management companies (DMCs) using automation on a centralized platform.

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MRM EXCLUSIVE: Recession, Resilience and the Eventual Restaurant Industry Recovery

Modern Restaurant Management

COVID-19 has been a devastatingly destabilizing force for the food service industry. This time last year, industry revenue was strong, job growth was evident, and small business diversity was alive. But a few short weeks would change everything, from in-person dining to supply chain access to consumer standards regarding health, safety, and sustainability.

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Discovering The Potential of Traditional Cuisine Restaurants in India With Potbelly Cafe

The Restaurant Times

When it comes to North Indian food, Bihari cuisine doesn’t seem to capture much attention compared to the glamourous Mughlai or Punjabi cuisine. Despite the stereotype, Puja Sahu and her team decided to bring Bihari cuisine to the forefront. Thanks to its delicious menu, a cozy ambiance, and great service, Potbelly has become a most loved spot in Delhi NCR and now even in Bengaluru.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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It Should Go Without Saying, but Please Don’t Scam Restaurants Right Now

EATER

Shutterstock. People are using credit card disputes to get free meals and it’s putting restaurants out of business The restaurant industry might be in dire straits, but that’s not stopping some people from scamming small business to get free food. According to a report in the LA Times , an increasing number of customers have been filing credit card disputes on meal charges, falsely claiming that their order was missing items or that it never arrived.

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Spirited Discussion About To-Go Cocktails (Podcast)

Modern Restaurant Management

In this episode of The Main Course host Modern Restaurant Management (MRM) Executive Editor Barbara Castiglia gets into a spirited discussion about to-go cocktails, 2021 beverage trends and more with Nicole Quist, Beverage Director for bartaco. Things at bartaco changed when COVID-19 became reality. “We wanted to reimagine what our at-home guests were looking for, and as our CEO says, ‘Hospitality is safety’ ” So, could to-go cocktails work?

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Restaurants Turning to Automation

Modern Restaurant Management

More than 90 percent of restaurants have made, or plan to make, investments in kitchen automation technology, according to a report from Square that looks at the future of restaurants and retail. “We’re seeing restaurants shift to a model that places more emphasis on the kitchen as the central hub of the operation,” said Bruce Bell, head of Square for Restaurants. “Restaurants are embracing new channels for customers to interact with their business, effectively meeting th

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3D Ramen: Designing a Fast-Casual Concept

Modern Restaurant Management

Clever Ramen, scheduled to open this spring, was designed with the concept of using raw, true materials that bring warmth and life to the restaurant space. Born and Raised Hospitality, the restaurant group behind other Phoenix restaurants Clever Koi, Across The Pond, and Fellow Osteria teamed up with Aline Architecture Concepts to create the new fast-casual build-your-own meal restaurant featuring a menu of customized ramen noodle bowls, steamed bao buns, and seasoned fries.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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The COVID Gardening Renaissance Depends on Seeds — if You Can Find Them

EATER

Shutterstock. Demand for seeds is up this year, and many hope this is the sign of a longer-term shift toward people growing their own food This story was originally published on Civil Eats. Annastasia Mullen has been expanding her home garden in Des Moines, Iowa, since 2015. After starting with three raised beds in her backyard, she rented three more in a community garden nearby and started planting flowers in addition to produce like tomatoes, peppers, leafy greens, and root vegetables.

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Rampant Heater Theft Is the Latest Blow to Outdoor Dining

EATER

Viktor Zolotukhin /Shutterstock. The rush to purchase heat lamps for outside seating has led to a lucrative secondary market — and a surge in stealing On the Thursday before Valentine’s Day, in the early hours of the morning, McGillin’s Olde Ale House had its heat lamps stolen. In a time when outdoor heating can be the difference between a restaurant surviving the winter or shuttering for good, these lamps, as the thief likely knew, were more valuable than cash.

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Employees at Portland’s Voodoo Doughnuts Fight to Have Their Union Recognized

EATER

The union — Doughnut Works United — says that if the company does not officially recognize the union by Thursday, it will file for an election with the National Labor Relations Board [link].

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The Pop-Ups Celebrating Blackness in Food

EATER

With pop-ups like Honeysuckle, Black Feast, and the Vegan Hood Chefs, Black innovators engage with food for a greater purpose. Soul food and Southern food are undeniably rooted in the African-American experience, but Black food in America can’t be defined by just these two categories. The movements that mark the African diaspora mean that Black culinary influence in this country is much farther ranging: Enslaved Africans brought with them crops and agricultural skills , which they adapted to the

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.