Sat.May 11, 2024 - Fri.May 17, 2024

article thumbnail

Recipe for navigating the restaurant business opening

eHotelier

Opening a restaurant is an extremely challenging endeavor. But if you plan accordingly, you can increase your chances of success by conducting proper market research, budgeting, getting involved with your community, investing in marketing, prioritizing operational efficiency, and listening to your customer base.

Budgeting 278
article thumbnail

Ross and Sunny Lusted announce 2 Melbourne venues

Hospitality Magazine

Sydney restaurateurs Ross and Sunny Lusted have confirmed they will open two ‘Iberian coastal’ concepts in Melbourne. It marks the first interstate foray for the couple, who operated the acclaimed Bridge Room for eight years before launching Woodcut at Crown Sydney in 2020. The venues are located alongside the soon-to-open boutique Melbourne Place hotel located on Russell Street in the heart of the CBD. “We feel extremely fortunate to have found these unique sites in what is an

Marketing 246
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Keeping Up with Diners’ Expectations Amid Rising Prices

Modern Restaurant Management

Tastes and preferences constantly change as trends come and go, keeping the restaurant industry on its toes. But two non-negotiables have remained strong for diners: convenience and loyalty. With digital and frictionless experiences at the forefront, diners are seeking their favorite restaurants in new, more affordable ways. The NCR Voyix 2024 Digital Commerce Index revealed nearly half (48 percent) of consumers dine out less than they used to because inflation is top of the menu.

Pricing 197
article thumbnail

What Does It Take to Actually Cook Like a Tradwife?

EATER

Heedayah Lockman Get in, losers, we’re going to make some mozzarella You’ve seen the videos: A woman, apron tied around her waist, plunges her hands into a bowl of soft, bubbly dough. She speaks in dulcet tones — or perhaps not at all — as she details the two-day process of mixing, proofing, and baking a loaf of sourdough. She makes cheese from scratch for the homemade macaroni and cheese that she lovingly serves to her children.

article thumbnail

Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

article thumbnail

From data to decisions: how tech tools help navigate hotel management challenges

eHotelier

Not all data is created equal; only relevant information should guide business decisions. So, how do you know which data is relevant in different situations, and how can automation help you surface insights to support better decisions?

More Trending

article thumbnail

ESOPs and Sustainable Restaurant Culture

Modern Restaurant Management

Denver-based chef Justin Cucci has long been a champion for sustainability at his farm-to table eateries. To date, he has opened six restaurants and venues, turning a former mortuary, gas station and brothel all into restaurants with globally inspired locally sourced menus. Cucci also wanted to create a sustainable culture for his employees and implemented a self-funded 100-percent employee stock ownership plan (ESOP) so his 325-plus Edible Beats employees will now share in the long-term financi

article thumbnail

Illinois Tried to Bait Restaurants With Carp But Customers Won’t Bite

EATER

Copi are an existential threat to Lake Michigan fisheries, but despite Illinois’s promotional campaign, it’s a challenge to entice customers

137
137
article thumbnail

Hospitality Trend ALERT: and the hotel models that stand out

eHotelier

“IFYKYK” is the unspoken acronym for quiet luxury. It has sprawled beyond HBO’s ‘Succession’ fashion and is now very much the center of travel. Where can one go to stay and experience the ultimate hospitality and great R&R without being looked up and down by others prying to see if their Louis Vuitton is this season?

264
264
article thumbnail

Luke Mangan returns to Melbourne with Bistrot Bisou

Hospitality Magazine

Restaurateur and Chef Luke Mangan is set to make his return to the Melbourne dining scene with his first venue in the city in more than a decade. Bistrot Bisou is slated to open early next month inside Hotel Indigo located on the corner of Flinders Lane and Spencer Street in the Melbourne CBD. The venue will host a relaxed French bistro and bar offering which will include classic dishes with a modern twist. “Melbourne has a real European feel to it – especially as we come into the co

241
241
article thumbnail

Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

article thumbnail

Restaurant SEO – A Weekly Checklist

Modern Restaurant Management

On average, restaurant SEO campaigns can see a 500 percent ROI after three years , so there’s massive potential for you to use SEO to grow your restaurant. This article will walk you through a weekly restaurant SEO checklist that you can follow to improve sales in three months. From there, you can grow more if you continue to work on this stuff. 1.

article thumbnail

The Growing Role of Digital Identity in Today’s Hotel Tech Stack

Hospitality Net

In a recent conversation between EHL professor Ian Millar and Pedro Torres, founder of Youverse, they explored the multifaceted concept of digital identity within the hospitality industry. Torres provided a comprehensive explanation of digital identity, emphasizing its role in securely verifying individuals online. He highlighted the potential applications in hospitality, such as personalizing guest experiences, expediting check-in processes, and enhancing security measures.

118
118
article thumbnail

Marriott International celebrates the 2024 J. Willard Marriott Awards of Excellence Honorees

eHotelier

Marriott International is proud to celebrate the winners of the 2024 J. Willard Marriott Awards of Excellence at the company’s annual ceremony, which brought together associates from around the world. Established in 1987 and named after Marriott’s founder, the J. Willard Marriott Awards of Excellence honors the company’s finest associates who are recognized for their achievements, service mindset, and commitment to excellence.

246
246
article thumbnail

AAPI community takes notice when brands market to them

Smart Brief Hospitality

May marks Asian American Native Hawaiian Pacific Islander American Heritage (AANHPI) Month. While it’s a great time for brands to connect with Asian American consumers, marketers should be marketing to the AANHPI segment all year long. Asian representation on the big screen has increased in recent years – “Crazy Rich Asians,” “Everything Everywhere All At Once,” “Parasite,” “Minari” and “The Elephant Whisperers” are just some examples – but sadly, when it comes to AAPI marketing and advertisin

Marketing 117
article thumbnail

Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

article thumbnail

Mental Health Month and The State of Restaurants

Modern Restaurant Management

According to Culinary Hospitality Outreach Wellness, 63 percent of hospitality workers suffer from depression, 84 percent feel stress from their jobs and 65 percent report using substances at work. May is Mental Health Month – and it’s clear that millions of restaurant workers need help. Society Insurance, which provides coverage to the hospitality industry, wants to share resources restaurants should be leveraging and implementing, such as creating an Employee Assistance Program as

179
179
article thumbnail

The importance of cultural experience when creating guest experiences

EHL Insights

This article explains how positive guest experiences and cultural experiences go hand-in-hand in hospitality. Having lived and worked all over the world – or pretty much – one of the things I am particularly conscious of is culture. I make a point of reading up on a culture – a country’s history, its people, customs, and religions; not to mention understanding its cuisine and gaining an appreciation of the language.

article thumbnail

5 steps to master the inspiration stage of the guest journey

eHotelier

Violette booked her honeymoon trip. But this didn’t happen from one moment to another. It started with a Google search about the best resorts for honeymoons. There, she found a couple of options and went into TikTok to find reviews and real images. On those videos, she discovered another resort that an influencer had visited, and finally decided to make a booking.

Book 225
article thumbnail

Tripadvisor: Travelers Are Placing High Priority on Summer Vacations

Lodging Magazine

NEEDHAM, Massachusetts—Travelers around the world continue to place a high priority on summer vacations, according to the annual Summer Travel Index released by Tripadvisor. Ninety-five percent of respondents are planning to travel as much (51 percent) or more (44 percent) than last summer, despite some concern about economic headwinds. Over a quarter (26 percent) of U.S. travelers are planning to spend $5,000 or more on their getaways.

Magazine 115
article thumbnail

Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

article thumbnail

Cultivating a Robust Food Safety Culture in Restaurants: A Recipe for Success

Modern Restaurant Management

Promoting a food safety culture in the restaurant industry requires a fundamental shift in mindset and practices. By moving away from traditional beliefs and embracing modern industry standards, restaurants can minimize risks, protect consumer health, ensure regulatory compliance, and enhance their brand reputation. The potential benefits of such a shift are immense.

article thumbnail

GBTA launches accessibility toolkit

Hotel Business

With an estimated 39% of business travelers reporting accessibility requirements that impact their travel experience, travel managers are seeking guidance to incorporate these needs into their corporate travel policies. To meet this need, the GBTA Foundation , the charitable arm of the Global Business Travel Association (GBTA) , has launched the GBTA Accessibility Toolkit , a guide to help travel managers and buyers create more accessible policies and practices in their business travel programs.

article thumbnail

How revenue management systems are transforming hotels and resorts

eHotelier

How revenue management systems work, their benefits, and effective revenue strategies to take your hotel business to the next level.

264
264
article thumbnail

How Do You Know When Your Housekeepers Are in Duress?

Lodging Magazine

For many lodging properties, the housekeeping department employs more associates than any other, often numbering in the dozens or even hundreds. And most of the time, these room attendants, common area cleaners, housemen, and inspectors will be working alone. This makes them more vulnerable to injury or potential assault as they enter guestrooms, closets and storerooms, stairwells, and back-of-house locations.

article thumbnail

Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

article thumbnail

Employee Expectations Around Rewards Are Changing

Modern Restaurant Management

Prioritizing employee engagement and satisfaction is a critical goal for organizational prosperity. Recent insights shed light on two pivotal trends that emphasize the shifting dynamics of employee recognition: the allure of receiving rewards and the preference for digital gift cards among younger and remote workers. While the concept of recognizing employees with rewards is not novel, recent studies have revealed a stark contrast between employees' enthusiasm for receiving gifts and the act

article thumbnail

You Have Less Than 24 Hours to Buy a Red Lobster

EATER

A shuttered Red Lobster in Torrance, California. | Patrick T. Fallon/AFP via Getty Images Not the actual restaurant, just the stuff inside It’s tough times for Red Lobster, the mid-tier dining chain known for its endless shrimp and those delectable Cheddar Bay Biscuits. This week, Red Lobster announced the “temporary” closure of nearly 100 restaurants , and the permanent closure of of dozens of outposts across the country, amid rumblings that the company expects to file for bankruptcy.

Pricing 114
article thumbnail

McDreams becomes first hotel group to roll 100% AI-powered guest enquiries system

eHotelier

McDreams has become the first hotel group in Europe to roll out a guest enquiries and bookings phone system powered entirely by artificial intelligence.

Book 182
article thumbnail

Meyer Jabara Hotels’ New CIO Brings the Growth Mindset

Lodging Magazine

Recently appointed Meyer Jabara Hotels (MJ) Chief Investment Officer Ian McAuley comes to this newly crafted position with 30 years of experience and relationships that, coupled with those of this closely held private hotel company, will further MJ’s expansion goals. As McAuley shared with LODGING, he plans to pursue these goals by first familiarizing himself with his new company—its people, culture, and partners—well enough to fashion and convey to potential investors a compelling story of [

Magazine 115
article thumbnail

Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.