eHotelier
FEBRUARY 6, 2024
By strategically integrating joy and surprise into your customer interactions, you tap into the realm of consumer psychology. Understanding the triggers that evoke positive emotions allows you to craft memorable experiences, strengthening the bond between customers and your brand. Here are a few expert tips to elevate your approach and create lasting impressions.
Hospitality Magazine
FEBRUARY 5, 2024
The group behind Loulou Bistro, The Charles Grand Brasserie & Bar, and Poetica has confirmed it has teamed up with The Langham Sydney to open a restaurant and lounge bar inside the hotel. The existing restaurant and bar spaces will be revamped to make way for the new concept, which will be inspired by luxury European hotels – think influences from France, Italy, and Spain and a seafood bar. “While a beautiful space, the restaurant will be very approachable and a destination for S
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Soft Inn
FEBRUARY 8, 2024
In Indonesia’s hospitality industry, digital payment solutions like hotel payment gateways are now essential. As guest preferences shift towards online bookings and contactless payments, hoteliers require secure, convenient and easily integrated payment solutions. Understanding how hotel payment gateways work is crucial for improving guest experience and streamlining transactions.
Modern Restaurant Management
FEBRUARY 7, 2024
The dining landscape is shifting, driven by Gen Z's (currently 11- to 26-year-olds) quest for “genuine” culinary experiences over the conventional allure of "the best" restaurants. Gen Z has an appetite for knowledge that sits at the tip of their fingers, unlike any generation before. They research, investigate and seek out experiences – especially when it comes to restaurants.
Speaker: Amanda Adams, Fractional CFO, CPA
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
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eHotelier
FEBRUARY 8, 2024
Prioritise mental health in hospitality by recognising stress, practising self-care, and setting boundaries. Address toxic signs, consider change, and emphasise staff well-being. Achieve a healthy work culture with effective strategies.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
Hotelogix
FEBRUARY 8, 2024
Creating a guest-centric hotel isn't just about smiling at guests when they walk through the door; it's a philosophy that shapes every interaction, service, and amenity your hotel offers. The goal is simple - make every guest feel special from when they start booking to when they check out (and even beyond). In this blog, we will look at a few tips and tricks.
Modern Restaurant Management
FEBRUARY 8, 2024
Most restaurant owners work hard to make sure their restaurant is a clean environment that provides a hygienic experience for customers and workers. A clean restaurant improves the overall dining experience and more importantly, prevents people from getting sick while eating your food. Restaurant staffers clean the front and back of the house every night before closing and tidy up before opening every day.
eHotelier
FEBRUARY 4, 2024
Hotel technology is leveling the playing field for hoteliers and their ability to compete for leads but that return on investment won’t remain the same forever. The race to bring guests into loyalty programs and win greater influence over how and where they shop for travel, possibly for the rest of their lives, is becoming much more intense. Personalization and ownership of the guest profile are top of the agenda for the OTA and hotel operators alike.
Hospitality Magazine
FEBRUARY 5, 2024
Sydney-based group House Made Hospitality is continuing to expand, today announcing it will open four venues at the Sofitel Sydney Wentworth’s Bligh Street precinct in the CBD. The group have revealed the four unnamed venues will include two bars and two restaurants which are slated to open this spring. “We know this section of the CBD exceptionally well and have a clear vision of what venue concepts are missing, and what could be developed to complement the existing hospitality footprint,
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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
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7 Shifts
FEBRUARY 8, 2024
Restaurants of today are infused with technology in many new ways, and it’s making a difference. The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic.
Modern Restaurant Management
FEBRUARY 5, 2024
In this edition of MRM Research Roundup, we feature pizza predictions, Valentine's Day menu trends and lots about loyalty. Pizza Ordering Predictions HungerRush released the results of a national dining survey on 2024 pizza ordering predictions for The Big Game (February 11) and National Pizza Day (February 9). The data revealed an overwhelming 72 percent of diners plan on ordering pizza this year on either The Big Game, National Pizza Day, or both.
eHotelier
FEBRUARY 7, 2024
In today’s landscape, where everyone is talking about how building a great guest experience will help your accommodation business grow, one of the questions that remains is what exactly is a great guest experience. To make it short, you can say you are providing a good experience when you are able to deliver value to.
Hospitality Magazine
FEBRUARY 5, 2024
Sheraton Grand Sydney Hyde Park has welcomed a new woodfire grill restaurant and bar Sydney Common. Head Chef Jamie Robertson is leading the kitchen team under mentorship of Sepia talent and award-winning chef Martin Benn. Robertson comes from time at London’s Hide and the Michelin-starred The Capital, plus Ester and The Bridge Room here in Australia. “I’m excited to introduce Sydney Common, a culmination of my culinary journey that has been profoundly influenced by Martin Benn
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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
7 Shifts
FEBRUARY 8, 2024
Restaurants of today are infused with technology in many new ways, and it’s making a difference. The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic.
Modern Restaurant Management
FEBRUARY 9, 2024
The world of food franchising has been a catalyst for pioneering innovations that have had a ripple effect across multiple industries. After all, the McDonald brothers, with the pivotal support of Ray Kroc, changed our approach to franchising altogether. And it’s safe to say that the food franchising industry brought Henry Ford’s approach to process optimization to a whole new level.
eHotelier
FEBRUARY 5, 2024
We talked to Hotel manager Davide Barnes to see how the property is fairing post an 18-month renovation at the outset of the pandemic in 2020 and what every hotelier can learn about managing the reopening process after a full-scale PIP.
Hospitality Magazine
FEBRUARY 5, 2024
Australia’s beer and spirits industries have once again been hit with a growth-inhibiting tax increase as the bi-annual CPI increase kicks in and the Federal Government continues to ignore pleas to help the Australian businesses. The law indexes the excise duty rates for alcohol twice a year, based on the upward movement of the consumer price index (CPI).
Speaker: Joe Sharpe and James Carlson
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
7 Shifts
FEBRUARY 7, 2024
Restaurant technology is no longer a nice-to-have: it’s an absolute necessity for building a modern, resilient restaurant that can become and stay competitive. The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing. A wide-ranging industry report from Toast included a section on restaurant technology trends, noting that 82% of restaurants were using a POS, followed by 56% using payroll software.
Lodging Magazine
FEBRUARY 5, 2024
The security and safety of all guests, employees, and visitors at hotels is top priority for hotel security management teams. Investing in upgrades to security and safety technology helps hotels stay compliant, manage assets, and prevent security incidents. One component of security technology that hotels invest in is key control and asset management solutions.
eHotelier
FEBRUARY 7, 2024
We are now beginning to understand how to integrate generative AI into our daily lives to be more productive. Let's look at four ways to use ChatGPT4 in travel marketing.
EATER
FEBRUARY 7, 2024
Kristen Kish is the new host of Top Chef. | Stephanie Diani/Bravo Padma’s absence won’t be the only shakeup when the show heads to Wisconsin Top Chef returns next month for Season 21 — this time, in Wisconsin. Tom Colicchio and Gail Simmons will be back too, but it’ll be the first Top Chef season (at least, since Season 2) without longtime host Padma Lakshmi, who announced her departure last summer.
Speaker: Igli Laci, Strategic Finance Leader
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
Modern Restaurant Management
FEBRUARY 8, 2024
In this video from the Making Dough Restaurant Show – by Hengam Stanfield , she discusses the best practices for launching a restaurant, particularly when cash on hand is limited. She offers insights on pitfalls to avoid using her own experiences as examples.
Revfine
FEBRUARY 9, 2024
In the dynamic world of hotel management, every day is different. It can feel difficult to find the time to take stock of your property's performance, which can be a problem in such a competitive industry where staying ahead of the game is crucial. When navigating the industry's complexities, benchmarking is the unsung hero for The post The Importance of Benchmarking in Hotel Management appeared first on Revfine.com.
Lodging Magazine
FEBRUARY 8, 2024
Looking to build on a longstanding commitment to diversity, equity, and inclusion, Davidson Hospitality Group has unveiled some new initiatives and partnerships designed to reinforce its efforts. Kenny Imafidon, VP, operational excellence, recently detailed for LODGING the newly created DE&I Council he leads, the company’s continued investment in DE&I training programs and workshops, and a strategic partnership with the college-based National Society of Minorities in Hospitality (NSMH).
EATER
FEBRUARY 9, 2024
Binoche and Magimel have the lockstep choreography of two people who have been sharing a kitchen together for decades. | IFC Juliette Binoche and chef Pierre Gagnaire share what it was like to film the most mesmerizing food movie in years The Taste of Things , the new French-language film from director Trần Anh Hùng, begins with an extended cooking sequence.
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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
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