eHotelier
FEBRUARY 6, 2024
By strategically integrating joy and surprise into your customer interactions, you tap into the realm of consumer psychology. Understanding the triggers that evoke positive emotions allows you to craft memorable experiences, strengthening the bond between customers and your brand. Here are a few expert tips to elevate your approach and create lasting impressions.
Hospitality Magazine
FEBRUARY 5, 2024
The group behind Loulou Bistro, The Charles Grand Brasserie & Bar, and Poetica has confirmed it has teamed up with The Langham Sydney to open a restaurant and lounge bar inside the hotel. The existing restaurant and bar spaces will be revamped to make way for the new concept, which will be inspired by luxury European hotels – think influences from France, Italy, and Spain and a seafood bar. “While a beautiful space, the restaurant will be very approachable and a destination for S
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Modern Restaurant Management
FEBRUARY 7, 2024
The dining landscape is shifting, driven by Gen Z's (currently 11- to 26-year-olds) quest for “genuine” culinary experiences over the conventional allure of "the best" restaurants. Gen Z has an appetite for knowledge that sits at the tip of their fingers, unlike any generation before. They research, investigate and seek out experiences – especially when it comes to restaurants.
Soft Inn
FEBRUARY 8, 2024
In Indonesia’s hospitality industry, digital payment solutions like hotel payment gateways are now essential. As guest preferences shift towards online bookings and contactless payments, hoteliers require secure, convenient and easily integrated payment solutions. Understanding how hotel payment gateways work is crucial for improving guest experience and streamlining transactions.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
eHotelier
FEBRUARY 8, 2024
Prioritise mental health in hospitality by recognising stress, practising self-care, and setting boundaries. Address toxic signs, consider change, and emphasise staff well-being. Achieve a healthy work culture with effective strategies.
Hospitality Magazine
FEBRUARY 7, 2024
Hospitality magazine has long prided itself on being the industry’s go-to resource for the latest news, trends, openings, and movements that sweep across our ever-evolving industry. But it’s also essential to take pause, reflect, and look to the future, which is why we’re thrilled to introduce the first iteration of the Hospitality Leaders Forum. The following series is filled with valuable insights from the country’s leading operators – think Lucas Restaurants, Solotel, House Made Hospitality,
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
Hotelogix
FEBRUARY 8, 2024
Creating a guest-centric hotel isn't just about smiling at guests when they walk through the door; it's a philosophy that shapes every interaction, service, and amenity your hotel offers. The goal is simple - make every guest feel special from when they start booking to when they check out (and even beyond). In this blog, we will look at a few tips and tricks.
eHotelier
FEBRUARY 4, 2024
Hotel technology is leveling the playing field for hoteliers and their ability to compete for leads but that return on investment won’t remain the same forever. The race to bring guests into loyalty programs and win greater influence over how and where they shop for travel, possibly for the rest of their lives, is becoming much more intense. Personalization and ownership of the guest profile are top of the agenda for the OTA and hotel operators alike.
Hospitality Magazine
FEBRUARY 5, 2024
Sydney-based group House Made Hospitality is continuing to expand, today announcing it will open four venues at the Sofitel Sydney Wentworth’s Bligh Street precinct in the CBD. The group have revealed the four unnamed venues will include two bars and two restaurants which are slated to open this spring. “We know this section of the CBD exceptionally well and have a clear vision of what venue concepts are missing, and what could be developed to complement the existing hospitality footprint,
Modern Restaurant Management
FEBRUARY 9, 2024
The world of food franchising has been a catalyst for pioneering innovations that have had a ripple effect across multiple industries. After all, the McDonald brothers, with the pivotal support of Ray Kroc, changed our approach to franchising altogether. And it’s safe to say that the food franchising industry brought Henry Ford’s approach to process optimization to a whole new level.
Speaker: Jennifer Hill
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
Hotelogix
FEBRUARY 4, 2024
As a small hotel owner, you likely have a lot on your plate already. There's a lot to juggle - from managing staff to ensuring your guests are satisfied with their experience. One way to make your job easier is to Implement hotel management software. To be very precise - a cloud-based one. This powerful tool can streamline your operations, giving you more time to focus on other aspects of your business.
eHotelier
FEBRUARY 7, 2024
In today’s landscape, where everyone is talking about how building a great guest experience will help your accommodation business grow, one of the questions that remains is what exactly is a great guest experience. To make it short, you can say you are providing a good experience when you are able to deliver value to.
Hospitality Magazine
FEBRUARY 5, 2024
Sheraton Grand Sydney Hyde Park has welcomed a new woodfire grill restaurant and bar Sydney Common. Head Chef Jamie Robertson is leading the kitchen team under mentorship of Sepia talent and award-winning chef Martin Benn. Robertson comes from time at London’s Hide and the Michelin-starred The Capital, plus Ester and The Bridge Room here in Australia. “I’m excited to introduce Sydney Common, a culmination of my culinary journey that has been profoundly influenced by Martin Benn
7 Shifts
FEBRUARY 8, 2024
Restaurants of today are infused with technology in many new ways, and it’s making a difference. The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic.
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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
EATER
FEBRUARY 7, 2024
The Las Vegas Strip is currently plastered with ads for Doritos, Cheetos, and more in anticipation of a brand-tastic Super Bowl Sunday.
eHotelier
FEBRUARY 7, 2024
We are now beginning to understand how to integrate generative AI into our daily lives to be more productive. Let's look at four ways to use ChatGPT4 in travel marketing.
Hospitality Magazine
FEBRUARY 5, 2024
Australia’s beer and spirits industries have once again been hit with a growth-inhibiting tax increase as the bi-annual CPI increase kicks in and the Federal Government continues to ignore pleas to help the Australian businesses. The law indexes the excise duty rates for alcohol twice a year, based on the upward movement of the consumer price index (CPI).
7 Shifts
FEBRUARY 8, 2024
Restaurants of today are infused with technology in many new ways, and it’s making a difference. The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic.
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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
Lodging Magazine
FEBRUARY 5, 2024
The security and safety of all guests, employees, and visitors at hotels is top priority for hotel security management teams. Investing in upgrades to security and safety technology helps hotels stay compliant, manage assets, and prevent security incidents. One component of security technology that hotels invest in is key control and asset management solutions.
eHotelier
FEBRUARY 5, 2024
We talked to Hotel manager Davide Barnes to see how the property is fairing post an 18-month renovation at the outset of the pandemic in 2020 and what every hotelier can learn about managing the reopening process after a full-scale PIP.
EATER
FEBRUARY 9, 2024
Binoche and Magimel have the lockstep choreography of two people who have been sharing a kitchen together for decades. | IFC Juliette Binoche and chef Pierre Gagnaire share what it was like to film the most mesmerizing food movie in years The Taste of Things , the new French-language film from director Trần Anh Hùng, begins with an extended cooking sequence.
MEWS
FEBRUARY 8, 2024
What is hotel productivity and how to measure it? Hotel productivity refers to properly using resources like staff, facilities and time to maximize revenue and control costs. It requires the front desk, housekeeping , F&B, maintenance and administration to work together like a well-oiled machine. The more your hotel can achieve this, the more likely it is to deliver exceptional guest experiences and achieve operational excellence.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Hospitality Magazine
FEBRUARY 7, 2024
The hospitality group behind Cantina OK!, Bar Planet, Tio’s, and Cliff Dive have opened their latest venue Centro 86 in the Sydney CBD. Located on Pitt Street with entry via Hoskings Place, the basement tequila bar is open daily from 4pm until 2am. Centro 86 is inspired by the old cantinas in Mexico City, but with a hint of the Much Group’s flair through eclectic furnishings, plenty of colourful artwork, and stellar yet inventive drinks.
eHotelier
FEBRUARY 8, 2024
Meliá Hotels International will open its first Meliá Collection hotel in Madrid in May. The project is the result of the transformation of the former Hotel Madrid Atocha, Affiliated by Meliá, strategically situated in the renowned Las Letras district, the literary heart of the capital. The hotel, now named "Casa de las Artes, Member of Meliá Collection," emphasizes the cultural legacy of the area, underscoring the group's commitment to integrating culture and local identity into its hotel offeri
EATER
FEBRUARY 5, 2024
Walter and Margarita Manzke lose two more LA restaurants, leaving just République after the closures of Petty Cash and Sari Sari Store
MEWS
FEBRUARY 6, 2024
Why is protecting your hotel guest data so important? Hotel guest data has a range of uses, from optimizing service, personalization, forecasting and building customer loyalty to increasing your hotel's bottom line. With so many uses in the hospitality industry, your hotel has a duty to protect it at all costs.
Speaker: Joe Sharpe and James Carlson
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
Hospitality Magazine
FEBRUARY 7, 2024
Located in the former Bar Soul space on Campbell Street, Australian-Asian restaurant Toei has swung open its doors in Surry Hills. Toei is the work of Chef Kevin Joen, who has worked across Sydney’s hospitality scene for almost 10 years at venues such as Ms G’s, Rosetta, and Bentley Restaurant + Bar, plus as executive chef of Korean hospitality group Kolture.
eHotelier
FEBRUARY 8, 2024
The Logan, Philadelphia’s Hotel, has announced the promotion of Jessica Bauer to General Manager. A Philadelphia native, Bauer has been with the property since 2007, most recently serving as Director of Sales and Marketing since 2016. Bauer’s new role entails overall management of the property including profitability, guest service, product quality, and cleanliness and maintenance.
EATER
FEBRUARY 9, 2024
Luxury cocktail ice made from glaciers or imported from other countries is inspiring climate dread among concerned drinkers and bartenders.
Horizon Hospitality
FEBRUARY 5, 2024
Even though senior living staffing has improved immensely since the pandemic, attracting new staff is the number one priority for many senior living communities in 2024. Where can communities find fresh talent that can grow and develop with the senior living industry? Since Generation Z will make up 30% of the total workforce by 2025, these young workers could be the answer.
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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
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