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In 2019, the hospitality industry found it exceedingly difficult to staff our properties. We blamed the extraordinarily low unemployment rate of 3.6 percent. Employees could pick and choose because there were far more jobs available than people to fill them. COVID-19 hit and then, because we had to close our properties or suddenly utilize only 25 percent of the space, we had more staff than we could use.
Canyons Fresh Grill is the definition of a neighborhood spot—nestled just off of Main Street in the town of Woodstock, Georgia, the restaurant has been a mainstay since 2008. It’s a family-owned business, combining more than 60 years of entrepreneurial experience to serve its city. Since opening, Canyons has served over a million fresh burgers, salads, shakes, and more to families, youth sports teams, church groups, dating couples, and corporate events.
Stimulus payments aren't the only thing keeping workers on the sidelines. The post The Restaurant Labor Shortage Was Inevitable appeared first on The Restaurant Manifesto.
Gerald Stratford, big veg king. | Photos: Gerald Stratford. 72-year-old Gerald Stratford started a Twitter account to share his vegetables. Hundreds of thousands of followers later, he has a book deal and appears in a Gucci campaign If you’ve spent enough of your waking hours in the gaping abyss of Twitter, there’s a chance you’ve come across at least one photo from Gerald Stratford , a 72-year-old British retiree who spends his days growing “big veg” (that’s “big vegetables,” for the uninformed
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
This is an excerpt from Chicago restaurant industry veteran Ken McGarrie’s new book, The Surprise Restaurant Manager, which aims to help solve a common, but rarely addressed problem in the industry. All too often hospitality professionals are thrown into management positions with little to no training, the expectation from ownership being that their past experiences would prepare them for this new role.
Picking out a food truck that meets your needs can jump start your business. Food trucks are everywhere across the United States. They generally signal spring, summer, and fall, and they draw large crowds when they show up. You might be thinking about starting your own business. Do you want to buy a food truck? If so, check out this article where we uncover how to pick the right one.
Technology adoption in the UAE F&B industry has been advancing with time as restaurateurs are now more enthusiastic about integrating automation into their operations. The acceptance of technology has been triggered by the arrival of COVID-19 which has been an extremely challenging yet learning experience for the UAE restaurant industry. The shutting down of dine-in facilities and apprehension among customers about online deliveries severely affected the restaurant business for a few months
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Technology adoption in the UAE F&B industry has been advancing with time as restaurateurs are now more enthusiastic about integrating automation into their operations. The acceptance of technology has been triggered by the arrival of COVID-19 which has been an extremely challenging yet learning experience for the UAE restaurant industry. The shutting down of dine-in facilities and apprehension among customers about online deliveries severely affected the restaurant business for a few months
A comparison of year-over-year foot traffic rates across different dining subcategories reveals they are all experiencing a slow but steady recovery, according to the latest data from foot traffic analytics platform Placer.ai. “Unsurprisingly, the hardest-hit dining segment was sit-down dining, which saw a dramatic drop of around 40 percent in year-over-year visits during the winter months,” said Placer.ai’s Maytal Cohen. “In contrast, QSR chains, which tend to fare well
There is no doubt that opening up a shelter of any sort is a major task. Traditional shelters may be ideal, but being able to find and operate a building can be quite the challenge especially with the financial side. There is no need to feel discouraged though, as there are many creative methods that can allow you to help the community on a budget!
Technology adoption in the UAE F&B industry has been advancing with time as restaurateurs are now more enthusiastic about integrating automation into their operations. The acceptance of technology has been triggered by the arrival of COVID-19 which has been an extremely challenging yet learning experience for the UAE restaurant industry. The shutting down of dine-in facilities and apprehension among customers about online deliveries severely affected the restaurant business for a few months
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
Park Kyeong-Mi has been making the bouncy, chewy cakes in her shop for over 20 years Chef Park Kyeong-Mi holds the honorable title of South Korea’s “Royal Cuisine Intangible Cultural Heritage Transferee,” which is another way of saying: she’s really really good at making tteok. Kyeong-Mi been making varieties of the traditional Korean rice cake in her shop Dong Byung Sang Ryoun for over 20 years.
A visit to a restaurant almost always means a sale. That’s why driving people into your physical locations is so valuable. Luckily that’s easier today with mobile advertising and restaurant owners should consider embracing this modern technology to market their business effectively. One of the most personal forms of mobile marketing, targeting based on location, has two main strategies every restaurant owner should be aware of.
April 2021. Award-winning hospitality tech provider Criton has partnered with HotelREZ Hotels & Resorts, to include Best Loved Hotels, to facilitate the adoption of mobile technology in the hospitality sector, following a record year for contactless services demand. The partnership with Criton will enable the thousands of HotelREZ and Best Loved member hotels to discover the benefits of a mobile-first approach and will facilitate the adoption of customisable hotel apps to offer contactless s
The COVID-19 pandemic has transformed the restaurant industry in a number of ways. The need to contain the virus and make the most of limited resources has led restaurant owners to explore innovative new practices. On the other hand, there has been a profound shift in consumer habits. To capture the latest market trends, we recently released the Indian Edition of the POSist Restaurant Industry & Market Evolution (PRIME) Report 2021.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
Domino’s little robot pizza delivery car. | Photo: Domino’s Pizza. Customers in Houston could receive their pizza via an autonomous vehicle made by Silicon Valley robotics company Nuro Domino’s is piloting pizza delivery via self-driving car in Houston, the chain announced on Monday. Starting this week, select customers who place a prepaid online order from a Domino’s location in the Woodland Heights neighborhood can opt to have their orders delivered by an autonomous vehicle made by Silicon Val
Attracting customers to your business – and then bringing them back through your doors, again and again – is the secret sauce of any successful restaurant. There’s no single way to perfect that recipe, but one ingredient that has consistently worked across segments and locations is youth sports sponsorships. For restaurants, it’s a natural fit: Youth sports are an integral part of local communities, creating a positive impact on the development of children.
On this episode of The Main Course , host Barbara Castiglia learns how data can help restaurant operators build better relationships with their customers from Joel Montaniel CEO of SevenRooms. The idea for SevenRooms came when he noticed that if you didn’t attend a restaurant enough, they wouldn’t know anything about the customer. “They were numbers, not faces.” “No matter what we could do for the consumer, the operator needed to pay for a role,” Montaniel sai
Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
Did you know that more sexual harassment claims are filed in the restaurant industry than in any other industry? As many as 90 percent of women and 70 percent of men in the industry reportedly experience some form of sexual harassment, according to the Harvard Business Review. Sexual Assault Awareness Month (SAAM) in April is an opportunity for restaurant and bar owners to review existing policies and develop new ones.
Click here to listen to listen to Scott Greenberg discuss "The Wealthy Franchisee" and more on The Main Course. From the brightly lit stage at the Gaylord Opryland Resort and Convention Center in Nashville, I looked out at 500 franchisees seated in rounds. The energy was high in Governor’s Ballroom. It was the opening session of their annual convention and the crowd had traveled from all over North America, hungry for new ideas that might grow or save their business.
What does it take to be a successful franchisee? On this episode of The Main Course , host Barbara Castiglia gets insights from franchise expert, speaker, and author of The Wealthy Franchisee, Scott Greenberg. Greenberg started his career as a professional speaker and leadership coach. Looking for a second stream of income and a “lab” to try out concepts, he ventured into the franchise world.
No matter the type of restaurant you own, the type of food you serve, or the usual customers who walk through your door, you need to focus on making your off-premise sales a keystone aspect of your restaurant business. Restaurants are unique, and as such, need a unique approach to off-premise sales. Luckily there are a number of different business models.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Prior to the pandemic, it would have been rare to consider hand sanitizer as a critical element to enhance the dining experience. Today, hand sanitizer is the norm and in many cases it is the first thing a guest will see and engage with when they walk into a restaurant, and continue to experience throughout their time inside. It’s clear the demand and a diner’s expectation for hand sanitizer will be here for the long term.
oneinchpunch /Shutterstock. After more than a year of cooking the same practical meals for two, I can now start planning the communal feasts I’ve missed so much A few recipes have gotten my partner and I through this pandemic. We’ve eaten a lot of fried rice made with whatever vegetables are flailing in the fridge , occasionally buffered by shrimp. We’ve made lots of curries, eggs on top of roasted vegetables or greens, and frozen dumplings.
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
Shutterstock/Jiri Hera. While the idea of conjuring sprouts from dusty pantry staples may sound like a magic trick, it’s really just biology Crunchy and cooling, sprouts are an all-star ingredient in everything from banchan and bánh xèo to California veggie sandwiches. They’re also surprisingly easy to grow at home. While the idea of conjuring them from dusty dried goods might sound like a magic trick, it’s really just biology.
Clark County takes over COVID-19 mitigation mandates on May 1, allowing buffets, nightclubs, strip clubs, and more to reopen at 50 percent capacity [link].
Diane Lam plating chicken at Psychic in Portland, Oregon | Molly J. Smith Photography. On April 20, restaurant owners from Texas, Boston, and New York discuss the impossible choices they face in returning to dining rooms Eater Talks: What a Full Restaurant Reopening Really Takes. April 20 — 1 p.m. ET / 10 a.m. PT. Throughout the pandemic, the fate of restaurants has often seemed to rest in the hands of policymakers, who’ve spelled out capacity percentages and indoor dining regulations from press
Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
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