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What is revenue maximization? Revenue maximization is the process of taking advantage of every opportunity to realize your full revenue potential. This means thinking beyond rooms and overnight stays and looking at metrics other than average daily rate (ADR) and revenue per available room (RevPAR).
With 87% of travelers reading online reviews before booking and 53% abandoning a website that takes longer than three seconds to load, hotels cannot afford to overlook digital marketing. Yet, many continue to make costly mistakes, missing out on direct bookings, guest engagement, and long-term loyalty. In this blog, we will look at ten common digital marketing mistakes hotels make.
In recent years, Gen Z has redefined everything they do and travel is no exception. This generation is reshaping the way we explore the world, moving beyond traditional getaways and seeking experiences that align with their values, interests, and social media-driven lifestyles. A new 2025 Gen Z and Millennial Travel Trends survey conducted by Generator, the leading global hospitality brand, has unveiled the key shifts in their travel preferences, from destination choices to booking habits and th
By offering a dynamic, supportive environment for people to persevere through the brief discomfort, hotels can therefore expose guests to new longevity-based experiences, helping expand the boundaries of their individual comfort zones and potentially inducing a transformative lifestyle change for the better.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Ultra-luxury hotels set themselves apart from even the most refined five-star properties by crafting an experience that embodies exclusivity, bespoke craftsmanship, seamless technology, and holistic wellness.
Applejack Hospitality is pairing up its venues for a month-long collaborative program. The groups chefs and bartenders will devise a new dish and a new cocktail for the menu at their partner locations to showcase their signature creations, forge new partnerships, and offer guests new experiences. Potts Point mainstay The Butler is joining forces with CBD venue Bopp & Tone.
Employee Appreciation Day, observed on March 7, offers organizations in the restaurant industry a special chance to honor the incredible dedication, hard work, and unique talents of their team members. Restaurant employees are the heart of the dining experience, and their commitment keeps the industry thriving. Working in a restaurant is no small feat.
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Employee Appreciation Day, observed on March 7, offers organizations in the restaurant industry a special chance to honor the incredible dedication, hard work, and unique talents of their team members. Restaurant employees are the heart of the dining experience, and their commitment keeps the industry thriving. Working in a restaurant is no small feat.
As we see time again, the story of a hotel is the story of the people working at the hotel. This is especially true for the luxury hospitality segment where service excellence, exclusive amenities and personalization are hallmarks of an experience worthy of the term luxury. With so much buzz around personalization these days, what is often missed is the precision of service delivery necessary to execute this attention to detail at scale, for which theres no truer form of expressing this precisio
As we venture into the future of hospitality, it's crucial to stay ahead of the technological curve. Let's explore the groundbreaking trends that are reshaping our industry and elevating guest experiences to unprecedented levels. 1. AI-Powered Personalization: Your Digital Concierge Evolved Artificial Intelligence has transcended buzzword status to become an indispensable ally in 2025: Advanced Chatbots: These sophisticated digital assistants manage everything from bookings to local re
From the day I met LK Hospitalitys CEO Stephen Nairn, we had great synergy and immediately understood each other on a professional level. That initial chemistry was really important. We share the same vision of where we want Yugen and Omnia to go in the next three to five years. I was born in Melbourne, but my family moved back to Singapore when I was three years old.
Scaling an artisan food business is no easy feat. What starts as a passion for quality, craftsmanship, and unique flavors often turns into a logistical challenge when demand grows beyond the capacity of a single storefront or kitchen. Many small food businesses reach a critical point where they must decide whether to remain small and exclusive or expand into wholesale, manufacturing, and broader distribution.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
Member engagement is the cornerstone of a thriving private club. Whether you manage a country club, golf club, yacht club, or senior living community, offering dynamic and well-curated events can significantly boost member satisfaction and retention. Below are innovative event programming ideas designed to create memorable experiences and reinforce long-term loyalty.
Working with the wood-fired oven at Old Scratch Pizza. | Old Scratch Pizza The restaurants and bars that make Ohios Gem City special, according to a longtime local food and beer expert Dayton lives in the shadow of three larger Ohio cities Columbus, Cincinnati, and Cleveland. But the Gem City (we dont know for sure where the nickname originates, but were willing to make something up for visitors) is a fantastic destination in its own right, particularly for food and drink lovers.
A new survey has been released that shows consumers are still spending up big at hospitality venues, revealing a new trend known as COLD dining cost-of-living denial dining. The research was conducted by Money.com.au, which saw the financial comparison platform survey 1,000 Australians according to gender, age, and location. Consumer spending data was also analysed using figures from the ABS Household Spending Indicator.
Building an unforgettable restaurant brand requires consistent, strategic messaging that captivates and connects with guests. For a deeper dive into brand messaging, strategy, and authenticity, creating unified guest experiences, and the orchestration of physical and experiential touchpoints, Modern Restaurant Management (MRM) magazine reached out to The Plaid Penguin’s Founder and Sir Idea Man Joe Haubenhofer.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
The hospitality industry has always been synonymous with luxury, comfort, and convenience. However, as the global community becomes increasingly aware of environmental challenges, the sector faces the pressing need to balance guest satisfaction with sustainability. Green practices in hospitality not only address environmental concerns but also appeal to the growing number of eco-conscious travelers who prioritize sustainable choices.
Google officially ended commission-based bidding for hotel ads as of February 20, 2025. In short, the way hoteliers pay for Google ads that generate bookings changed. What does this mean for you? And how can platforms like Mews help you stay lucrative in the new reality? We had a chat with Jenna Decker, Solution Architect at Mews, to help answer those questions.
Brasserie 1930 has welcomed Troy Spencer as its new head chef. Spencer has extensive brasserie experience from restaurants in Melbourne, France, London and Edinburgh at restaurants including Pomme, Bistro Thierry, and L’etoile Restaurant and Bar. Troys appointment marks a new and exciting chapter for Brasserie 1930, and we couldnt be more thrilled to have him lead the kitchen, says General Manager of Capella Sydney Marc von Armin.
Manual work and data errors are a thing of the past as STAAH helps Grand Sunshine Resort streamline distribution and bookings. Strategically located, Grand Sunshine Resort & Convention serves as an ideal starting point to explore the natural beauty of South Bandung, Indonesia. The luxury four-star hotel combines modern and sophisticated amenities with a traditional touch of the Java culture Grand Sunshine is located just minutes from the Soroja toll gate and close to various popular tourist
Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
In todays hyper-connected world, the hospitality industry is undergoing a quiet revolutionone where artificial intelligence is not just a buzzword, but a strategic ally in crafting stellar reputations. Imagine a scenario where guest sentiments are decoded in real time, where predictive insights steer your next big marketing move, and where automated responses transform potential crises into opportunities for exceptional service.
Noble Investment Group has completed extensive renovations at the Homewood Suites by Hilton Denver Downtown-Convention Center and Hampton Inn & Suites Denver Downtown-Convention Center dual-branded property. The multimillion-dollar upgrades are designed to provide enhanced accommodations and services for the mix of business and leisure travelers who frequent the area.
Labour vacancies are falling across the country according to the Australian Governments quarterly Labour Market Update and Occupation Shortage Report. The number of vacant positions filled across occupations nationwide grew 5.5 per cent over 2024, with just under one per cent of that growth happening in the final quarter. Strong population growth and increased employment in 13 of 19 sectors contributed to the easing labour market.
The new luxury: how alumnus Ashraf Fala is transforming five-star hotels with hydroponic farming 5th March, 2025 In this article Reinventing fine dining Overcoming obstacles Valuable learning experiences Rising to one challenge, taking on another Not content with launching the first organic hydroponic fresh vegetables farm in the Red Sea area of Egypt, alumnus Ashraf Fala is taking things a step further and aiming to transform the regions hospitality landscape.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Tribute Portfolio - part of Marriott Bonvoys (www.Marriott.com) growing collection of characterful, independent hotels - welcomes its first safari lodge with the launch of Turaco Ngorongoro Valley, a Tribute Portfolio Hotel in Karatu, Tanzania. Set against the awe-inspiring backdrop of the Ngorongoro Conservation Area, a protected territory in Tanzanias Arusha region and a UNESCO World Heritage Site, this property seamlessly combines modern comfort with an authentic connection to the land and th
What is revenue optimization? Revenue optimization is the process of taking advantage of every opportunity to realize your full revenue potential. This means thinking beyond rooms and overnight stays and looking at metrics other than average daily rate (ADR) and revenue per available room (RevPAR).
Performance Max, or PMax, puts AI behind the wheel to drive customers to hotel websites and increase direct bookings. To be successful, hoteliers must understand how to use PMax to its full potential by guiding ad placements and audience targets. NB: This is an article from Travelboom Subscribe to our weekly newsletter and stay up to date This AI-powered tools advanced automation, powerful bidding strategies and enhanced reporting may take some time to master.
What initially inspired you to get into the hospitality business? This is simply the best industry in the world. Where else can you start in an entry-level role and rise up to run a hotel, own a hotel, or become the CEO of a global company? My own story reflects that: having started in this industry running marketing and communications to eventually leading the AHLA Foundation and now helming AHLA.
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
Hilton (NYSE: HLT) has announced the signing of its first Signia by Hilton hotel in Asia Pacific, set to open in Jaipur, India. This signing underscores Hiltons continued focus on strengthening its luxury portfolio in India, alongside global luxury brands including Waldorf Astoria Hotels & Resorts and Conrad Hotels & Resorts. Signia by Hiltons debut in India follows the recent opening of Signia by Hilton Amman, the first Signia by Hilton hotel outside of the United States, as the brand aims to g
As we move into 2025, the hospitality industry faces a unique set of challenges threatening its ability to meet evolving guest expectations while keeping operations running smoothly.
In todays fast-paced hospitality landscape, travelers expect quick, high-quality responses – regardless of their chosen communication channel. At the same time, a well-executed hotel guest messaging strategy drives revenue by increasing direct bookings, upsells, and loyalty. NB: This is an article from Asksuite Subscribe to our weekly newsletter and stay up to date When used strategically, pre-, during-, and post-stay interactions generate outstanding results.
What initially inspired you to get into the hospitality industry? My journey into the hospitality industry began with a gentle nudge from a college friend who saw something in me that I hadnt yet recognized. Despite my lack of experience in lodging, she believed in my potential and encouraged me to apply for a sales position at a small hotel in Cleveland, Ohio.
Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
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