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Great leaders are all around us. They instill trust, motivate others, display honesty and integrity, get results, build relationships, and care about those around them personally and professionally.
The 100 per cent gluten-free Mexican eatery Hotel Nacional has swung open its doors on Hardware Lane in the Melbourne CBD. The five-level rooftop bar and restaurant is located in the former Campari House space and is the work of the operators behind Earlwood’s Repeat Offender and St Kilda’s Rufio. “We wanted to create a venue unlike anything else in the city.
Can hotels learn from an airline? Immediately, we suspect you may have said to yourself: unequivocally, no! And frankly, until a recent trip on Emirates Air, the two of us would have also been in the same camp. A recent trip changed that. For one of us (Larry), this was a trip to South Africa, Namibia and Mozambique over this past holiday season on Regent Seven Seas Cruises, which included return business class airfare to Cape Town.
I’m an avid thrifter. I’ve visited almost every thrift store in my town — more than once. At checkout, I’m often handed a punch card alongside my receipt. We’re all familiar with punch cards; spend $100, get $10 free! But we’re also all familiar with the concept of forgetfulness. By the time I’ve purchased enough to get me to the $100 threshold (which for me, doesn’t take long), the long-forgotten punch card has already made its way to a trash can
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
The Fair Work Ombudsman has penalised 85 Degrees Coffee Australia Pty Ltd (‘85 Degrees’) which operated a number of 85 Degrees-branded outposts in NSW and the ACT and was also the head franchisor of several franchisee-operated outlets. The Fair Work Ombudsman penalised the franchisor $1.44 million for underpaying staff and what they have described as a “systematic failure to ensure compliance within its franchise network.” It’s the third-highest penalty ever secured by Fair Wor
From the value of teamwork to the correct use of technology, here are five lessons hoteliers can take from the world of football.
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Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
There are approximately 48 million cases of foodborne illness annually – the equivalent of sickening one in six Americans each year, according to federal government estimates. Each year, these illnesses result in an estimated 128,000 hospitalizations and 3,000 deaths. The United Nations’ Food and Agriculture Organization and World Health Organization designated “Food Safety: Prepare for the Unexpected” as the theme for World Food Safety Day (June 7) 2024.
Optimizing length of stay (LOS) as a primary KPI not only boosts immediate revenues but also builds a loyal guest base, ensuring long-term business success.
Morgan Spurlock | FilmMagic, Inc The fuzzy line between the man Morgan Spurlock and his work results in a thorny legacy for the late, disgraced documentarian’s most influential film, Super Size Me , which turned 20 this year There’s an awkward scene toward the beginning of Super Size Me 2: Holy Chicken! — the unheralded sequel to the Oscar-nominated Super Size Me documentary — where Morgan Spurlock calls to inquire about procuring a bank loan to buy his own chicken farm.
What does transformational hospitality look like? By focusing on the following areas, the hospitality industry can enhance guest experiences, build stronger connections and drive sustainable revenue growth.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
The Green Orchid , a garden-to-table, fully solar-powered restaurant recently opened in Sarasota's Marie Selby Botanical Gardens, expects soon to be the world’s first net-positive energy restaurant, generating more energy than it consumes. Designed by Overland Partners and operated by Michaels On East, the eatery's seasonally inspired menu features produce from The Drs.
With nearly 350 existing lifestyle hotels and another 350 expected to join the portfolio by 2028, Hilton is set to double its presence in the fast-growing lifestyle category in the next four years. The recent addition of Graduate Hotels and NoMad to Hilton’s portfolio, coupled with increasing guest and owner demand, has positioned the company to further accelerate lifestyle category growth.
World’s 50 Best Disfrutar in Barcelona takes the top spot, while Spain’s Asador Etxebarri and Paris’s Table by Bruno Verjus round out the top three The World’s 50 Best Restaurants List was announced tonight at an awards ceremony in Las Vegas, with Disfrutar in Barcelona, Spain, named to the top spot in the annual restaurant ranking. Rounding out the top five: Asador Etxebarri in Atxondo, Spain at No. 2; Table by Bruno Verjus in Paris at No. 3; Diverxo in Madrid at No. 4; and Maido in Lima at No.
Stay innovative Innovation in hospitality is about pushing boundaries to deliver a superior guest experience. Mick Vazquez, Senior Application Manager at Mews-powered YHA Australia, explains: "Innovation improves guest experience and helps you deliver it better than your competitors." For Damien Janssens, Owner and Manager of Mercure Roeselare, staying at the forefront of technology is crucial.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
In the dynamic world of the restaurant industry, challenges are inevitable, but what truly sets establishments apart is their approach to problem-solving. Rather than viewing guest complaints as obstacles, savvy restaurateurs recognize them as opportunities to foster long-term customer loyalty. The key lies in a proactive response that emphasizes active listening and a commitment to finding acceptable and reasonable solutions.
IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, today celebrates its exceptional luxury and lifestyle growth in Mexico, Latin America and the Caribbean (MLAC). Already one of the largest luxury and lifestyle portfolios in the world, this expansion underscores IHG’s strategic focus, significant investment, and ambitious growth plans in the region for this important segment.
Home-style dishes at Phayawi. | Phayawi Chuleton steak on a buzzy parrilla, tasting menus at Noma co-founder Claus Meyer’s famed restaurant, beef skewers and stuffed fried potatoes at quintessential street vendors, and more of La Paz’s best meals La Paz is firing on all cylinders. The Bolivian capital, which sits pretty at 12,000 feet above sea level, lays out a spread of street foods like rellenos de papas (meat-stuffed fried potato balls) and jawitas (cheese-stuffed pastries sprinkled with spi
Current trends in the hospitality revenue space Without further ado, here are some of our favorite revenue insights from Lighthouse, iDeas, Atomize, Zoku and many more:
Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
Potts Point in Sydney’s inner-east is set to welcome new Italian restaurant and bar Hamilton on 11 June. The new venue is the work of restauranteur Hamilton Kings, who is also behind Honkas Bar + Eats, Pizza Autentico, Chilterns Catering, and Bondi Social. Hamilton will open in the former Honkas Bar + Eats space on Roslyn Street which has undergone renovations for the new opening.
Hyatt Hotels Corporation highlighted today that its pipeline has grown by nearly 85 percent since 2017, reaching a record 129,000 rooms. This significant growth highlights the strong preference of hotel owners and the strength of the Hyatt brand. Hyatt’s commitment to creating the preferred portfolio for high-end guests has resulted in doubling luxury rooms, tripling resort rooms, and quintupling lifestyle rooms since 2017.
It’s not every day that we get the pleasure of bringing together nearly 800 of our customers, partners, and industry leaders for networking, thought-provoking panel discussions and inspiring talks. And that’s exactly why we love our annual event Mews Unfold.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Sesh Mafia has expanded its footprint in Perth’s CBD with the launch of a new eatery. Papi Katsu is now open on St Georges Terrace in Brookfield Place with a swish dining room that has space for 120 guests. The restaurant has also been fitted out with three 20-pax private dining spaces and an omakase counter, which is set to launch in the coming months.
Here's an in-depth look at the benefits of revenue management for hotel leadership in non-revenue generating departments, including hotel owners/operators, hotel managers/GMs and front desk managers.
It’s weird, but it works. | Taco Bell The chain’s latest menu gimmicks are improbably good After a decade or so of writing about food, I am relatively immune to a fast-food gimmick. I no longer trust that a chain’s decision to make a sandwich that uses fried chicken instead of buns, a la the KFC Double Down , is actually going to be good. The key exception to this rule is Taco Bell, a chain that always seems to stick the landing when it comes to an absurd culinary mash-up.
Shared responsibility Before I get into some of the specifics, I think it’s worth highlighting that managing burnout is a shared responsibility. As an employer, we need to create a safe space so that people can speak up about challenges. We need to enable managers to have those conversations with their team members and help coach them to set the right priorities.
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
Lovage or Levisticum officinale is part of the Apiaceae family which also includes carrot, celery, coriander, and dill. The perennial herb is believed to have originated in the Middle East before spreading across South-East Asia, North and South America, and Europe. Today, it is widely cultivated across the world for its edible leaves, roots, and seeds.
The World Travel & Tourism Council (WTTC) is forecasting an historic year for Canada’s Travel & Tourism sector this year, with the economic contribution set to reach an all-time high of almost $182BN.
Imagine interviewing a perfectly qualified candidate for a hard-to-fill hospitality position at your company. Now imagine they ask, “Why should I want to work for your company?”. Would you be able to provide a compelling answer? While not many candidates would be bold enough to ask that question, companies trying to attract the best talent should make the answer obvious to any candidate who applies.
Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
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