Top 5 most in-demand soft skills of 2023
eHotelier
APRIL 27, 2023
Employers value skills over experience. By paying attention to in-demand soft skills, you can be sure to remain in-demand among employers.
eHotelier
APRIL 27, 2023
Employers value skills over experience. By paying attention to in-demand soft skills, you can be sure to remain in-demand among employers.
Revenue Hub
APRIL 26, 2023
As hotel demand in some ways returns to pre-pandemic patterns and guest behaviors evolve, hoteliers are working out how to best price different room types. Different booking patterns, changing guest preferences and new technology all come together as hotel revenue managers figure out rates for rooms as well as room upgrades. Subscribe to our weekly newsletter and stay up to date Pricing Rooms In the robust hotel market prior to the pandemic, hotels were pushing premium pricing on just about ever
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Soft Inn
APRIL 25, 2023
Self-service machines were invented to improve counter service and reduce repetitive work. It's commonly used in the bank (ATMs, automated teller machines) and train stations (ticketing machines). But, why is a self-service hotel kiosk not popular in the hotel industry?
Boutique Hotel News
APRIL 28, 2023
US/UK: Hyatt Hotels Corporation has announced plans to acquire the London-based hotel booking platform Mr & Mrs Smith for £53 million in cash. The planned acquisition is expected to close in the second quarter of this year. At a later date, Hyatt will introduce direct booking access to more than 1,500 properties within the Mr & Mrs platform.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
eHotelier
APRIL 23, 2023
The more we interact and communicate with satisfied, dissatisfied and neutral guests, the more insights we will glean from them. We can learn from all types of reviews and ultimately improve every subsequent guest stay.
Hospitality Magazine
APRIL 26, 2023
16 bars, 10 countries, eight nights — aka the Maybe Cocktail Festival. This month, the crème de la crème of the bartending world travelled to Sydney to take part in an inaugural event spearheaded by The Maybe Group, the force behind the Best Bar in Australasia Maybe Sammy as well as Dean & Nancy on 22, Sammy Junior and newcomer El Primo Sanchez.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
Boutique Hotel News
APRIL 26, 2023
Kerrin MacPhie, chief executive of the Meetings Industry Association (mia), emphasises the need for greater attention and focus on welfare in sustainable business meetings and events. In the business meetings and events industry, the focus on sustainability has increased intensely over the past couple of years. Nine in 10 organisations (91 per cent) now list sustainability as a key part of their business strategy, and almost three quarters (73 per cent) have measurable targets in place, accordi
eHotelier
APRIL 24, 2023
Creating a brand in the hotelier industry is a journey that requires time, energy, thought, and money invested. However, if done properly, it's a process that gives back.
Hotelogix
APRIL 25, 2023
The post The state of IT investment in hotels: What to expect and what needs to be done appeared first on Hotelogix.
Modern Restaurant Management
APRIL 25, 2023
On April 17, 2023, a panel of judges in the Ninth Circuit Court of Appeal held that the City of Berkeley’s regulation prohibiting the installation of natural gas piping within newly constructed buildings was preempted by the federal Energy Policy and Conservation Act (“EPCA”). The action was brought by the California Restaurant Association (“CRA”).
Speaker: Jennifer Hill
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
MEWS
APRIL 25, 2023
The hospitality industry faces a number of unprecedented problems. Is it possible to solve them? Of course. But to do so, it will require the collaborative efforts and innovations of hospitality tech companies and operators.
eHotelier
APRIL 26, 2023
Here's how to make wellness work for corporate events and retreats, both to improve the effectiveness of those meetings for attendees as well as to activate a new revenue stream for your hotel.
Hotelogix
APRIL 24, 2023
The post Artificial intelligence and human intelligence: Making hospitality more hospitable appeared first on Hotelogix.
Modern Restaurant Management
APRIL 25, 2023
In March, Chick-fil-A announced that a forensic investigation found that a cybersecurity breach compromised its mobile app. More than 71,000 mobile app users were affected, resulting in the exposure of personally identifiable and sensitive data that included names, email addresses, phone numbers, and banking information. With an increasing number of restaurants relying on mobile apps for orders, payments, customer rewards, promotions, and menu updates, mobile apps have become a vital aspect of t
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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
EATER
APRIL 26, 2023
Fleur Geffrier and Tom Wozniczka in “Drops of God,” now streaming on Apple TV+. The Apple TV+ show brings family dysfunction and high stakes into the world of wine tasting I am a wine idiot. I truly could not tell you the difference between wines beyond being able to identify that some are red and some are white. Which is why I’m thrilled that I’m not Camille Leger (played by Fleur Geffrier), the protagonist of Apple TV+’s new series Drops of God , who’s tasked with identifying a single bottle o
eHotelier
APRIL 25, 2023
Here is a comprehensive list of benefits for many different roles in a hotel, including a few action points for each role.
PhocusWire
APRIL 26, 2023
Omio has compared its search and booking data from Q1 2019 with Q1 2023, finding a 20% increase in total train bookings and a 54% decrease in total flight bookings.
Modern Restaurant Management
APRIL 28, 2023
What if I told you that you could solve a variety of your problems by improving your supply chain transparency? This one effort can help your restaurant ensure you’re aligned with suppliers that prioritize safety and quality efforts. It can also help you identify – and mitigate – a variety of risks. Supply chain transparency can provide vital information about suppliers’ environmental, social, and governance (ESG) initiatives.
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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
Hotel Owner
APRIL 26, 2023
Highland Coast Hotels has reopened the Plockton Inn and The Tongue Hotel following a £1.8m refurbishment. The two Highland hotels, both situated on the North Coast 500, are now welcoming overnight guests and diners after completing the “extensive” four-month refurbishment at both properties. Tongue Hotel, a former 19th Century sporting lodge, now offers 19 individually-styled guest rooms and a newly refurbished restaurant and bar, all overseen by general manager Marcel Wassen.
MEWS
APRIL 28, 2023
In the age of blockchain technology, NFTs are becoming a groundbreaking tool for asset management and exchange. Some even predict that in a few years' time, they will be commonplace.
Boutique Hotel News
APRIL 28, 2023
UK: Global property advisor Knight Frank has completed the sale of Aubrey Park Hotel near St. Albans to Somani Hotels Limited for an undisclosed sum. Originally an 18th century farmhouse, Aubrey Park now offers 137 en-suite bedrooms, a restaurant, six meeting rooms, a conference facility, and fitness space. The grounds also include a six acre meadow and a landscaped garden available for event hire.
Modern Restaurant Management
APRIL 26, 2023
Just like a great restaurant that remembers your favorite order before you even sit down, what if artificial intelligence could do the very same thing? Artificial intelligence, in particular generative artificial intelligence, has been changing the game lately, especially in the field of marketing. Learn how your restaurant can benefit from this form of the future of generative AI in marketing in the Infographic below.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
eHotelier
APRIL 27, 2023
One of the most coveted island destinations on the planet, the Maldives are considered by many to be the ultimate luxury wanderlust experience. This picturesque archipelago boasts bright white sands, warm calm waters and a standard of hospitality that is second to none.
MEWS
APRIL 28, 2023
Choosing a boutique hotel PMS is one of the most important decisions you will make as a hotelier. The right software will streamline your operations, take the heavy lifting out of the hands of your front desk, and make managing your boutique hotel a (relative) piece of cake. The better processes you have in place with the help of the right tool, the better your hotel will run, leading to increased guest satisfaction and increased revenue.
Boutique Hotel News
APRIL 28, 2023
China: The five-star Karl Lagerfeld Macau hotel is slated to open in June this year, designed entirely by the late Karl Lagerfeld. Owned by SJM Resorts S.A., The Karl Lagerfeld Macau is located at The Grand Lisboa Palace Resort Macau. The hotel features 271 rooms, the Mesa restaurant led by chef José Avillez, a book lounge, and a spa and wellness centre including indoor and outdoor pools.
Modern Restaurant Management
APRIL 26, 2023
In March, Revenue Management Solutions surveyed more than 800 restaurant-goers across the US to find out how they’re dining in 2023. While insightful, it wasn’t all great news. At a high level, the findings indicated that reported usage across restaurant segments and revenue channels has fallen compared to Q4 2022. The survey results were supported by performance.
Speaker: Joe Sharpe and James Carlson
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
eHotelier
APRIL 27, 2023
This summer, Ibiza will see the arrival of The MAINE’s newest international location; introducing MAINE Ibiza. Opening at the beginning of June 2023, the new restaurant takes over a carefully restored 18th-century finca by the small church of Sant Francesc de S’Estany, a short drive from Ibiza Town. Ibiza’s newest hot spot, MAINE Ibiza will feature 200-cover alfresco dining split across two levels, offering a locally inspired menu, magnificent mixology, and a thoughtfully crafted entertainment p
MEWS
APRIL 28, 2023
The cost of a POS system for hotels varies based on the hotel’s size, needs and preferred features. For hoteliers looking to optimize various areas of hotel management, a POS system is a powerful tool for handling multi-channel and different points of sale, inventory management and providing data.
Boutique Hotel News
APRIL 28, 2023
Serbia: Developer, owner and operator PPHE Hotel Group will debut its first Radisson RED hotel in Serbia under the group’s extended partnership with Radisson Hotel Group. Located in Belgrade, the hotel will be operated by PPHE’s Croatian subsidiary Arena Hospitality Group. The property is currently branded as the Arena 88 Rooms Hotel and will undergo a refurbishment, set to relaunch as Radisson RED later this year.
Hospitality Magazine
APRIL 26, 2023
Somer Sivrioglu’s Efendy Group has confirmed it will open a new concept this Friday in the location formerly occupied by Tombik in Sydney’s Barangaroo. Casual kebab eatery Tombik arrived on the dining scene in 2022, with the team realising the space was more suited to a bar akin to those you might find in Istanbul. “After much deliberation and rethinking, we are proud to relaunch Tombik as Baharat, in the form it was originally intended – your favourite neighbourhood bar
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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
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