eHotelier

APRIL 27, 2023

Employers value skills over experience. By paying attention to in-demand soft skills, you can be sure to remain in-demand among employers.

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Revenue Hub

APRIL 26, 2023

As hotel demand in some ways returns to pre-pandemic patterns and guest behaviors evolve, hoteliers are working out how to best price different room types. Different booking patterns, changing guest preferences and new technology all come together as hotel revenue managers figure out rates for rooms as well as room upgrades. Subscribe to our weekly newsletter and stay up to date Pricing Rooms In the robust hotel market prior to the pandemic, hotels were pushing premium pricing on just about ever

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Pricing Housekeeping Book Article 93

Soft Inn

APRIL 25, 2023

Self-service machines were invented to improve counter service and reduce repetitive work. It's commonly used in the bank (ATMs, automated teller machines) and train stations (ticketing machines). But, why is a self-service hotel kiosk not popular in the hotel industry?

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Training 246

Boutique Hotel News

APRIL 28, 2023

US/UK: Hyatt Hotels Corporation has announced plans to acquire the London-based hotel booking platform Mr & Mrs Smith for £53 million in cash. The planned acquisition is expected to close in the second quarter of this year. At a later date, Hyatt will introduce direct booking access to more than 1,500 properties within the Mr & Mrs platform.

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Definition Book 264

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

eHotelier

APRIL 23, 2023

The more we interact and communicate with satisfied, dissatisfied and neutral guests, the more insights we will glean from them. We can learn from all types of reviews and ultimately improve every subsequent guest stay.

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Communication 325

Modern Restaurant Management

APRIL 24, 2023

A strong catering business can be a restaurant’s biggest moneymaker. You know exactly how many people you’re going to serve, how many portions will be provided, what the cost is, what you’re going to charge and what your net profit will be. Most of the year, catering can comprise 10 to 15 percent of your total sales, but during December, if 20 percent of sales are not coming from catering, you’re missing an opportunity.

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Catering Pricing Server Marketing 197

Boutique Hotel News

APRIL 26, 2023

Kerrin MacPhie, chief executive of the Meetings Industry Association (mia), emphasises the need for greater attention and focus on welfare in sustainable business meetings and events. In the business meetings and events industry, the focus on sustainability has increased intensely over the past couple of years. Nine in 10 organisations (91 per cent) now list sustainability as a key part of their business strategy, and almost three quarters (73 per cent) have measurable targets in place, accordi

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Events Catering Training 208

eHotelier

APRIL 24, 2023

Creating a brand in the hotelier industry is a journey that requires time, energy, thought, and money invested. However, if done properly, it's a process that gives back.

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Marketing 290

Hotelogix

APRIL 25, 2023

The post The state of IT investment in hotels: What to expect and what needs to be done appeared first on Hotelogix.

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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Service Management

Modern Restaurant Management

APRIL 25, 2023

On April 17, 2023, a panel of judges in the Ninth Circuit Court of Appeal held that the City of Berkeley’s regulation prohibiting the installation of natural gas piping within newly constructed buildings was preempted by the federal Energy Policy and Conservation Act (“EPCA”). The action was brought by the California Restaurant Association (“CRA”).

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Training 188

MEWS

APRIL 25, 2023

The hospitality industry faces a number of unprecedented problems. Is it possible to solve them? Of course. But to do so, it will require the collaborative efforts and innovations of hospitality tech companies and operators.

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eHotelier

APRIL 26, 2023

Here's how to make wellness work for corporate events and retreats, both to improve the effectiveness of those meetings for attendees as well as to activate a new revenue stream for your hotel.

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Events 279

Hotelogix

APRIL 24, 2023

The post Artificial intelligence and human intelligence: Making hospitality more hospitable appeared first on Hotelogix.

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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Modern Restaurant Management

APRIL 25, 2023

In March, Chick-fil-A announced that a forensic investigation found that a cybersecurity breach compromised its mobile app. More than 71,000 mobile app users were affected, resulting in the exposure of personally identifiable and sensitive data that included names, email addresses, phone numbers, and banking information. With an increasing number of restaurants relying on mobile apps for orders, payments, customer rewards, promotions, and menu updates, mobile apps have become a vital aspect of t

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Regulatory Compliance Training Accounting Communication 180

EATER

APRIL 26, 2023

Fleur Geffrier and Tom Wozniczka in “Drops of God,” now streaming on Apple TV+. The Apple TV+ show brings family dysfunction and high stakes into the world of wine tasting I am a wine idiot. I truly could not tell you the difference between wines beyond being able to identify that some are red and some are white. Which is why I’m thrilled that I’m not Camille Leger (played by Fleur Geffrier), the protagonist of Apple TV+’s new series Drops of God , who’s tasked with identifying a single bottle o

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Definition 143

eHotelier

APRIL 25, 2023

Here is a comprehensive list of benefits for many different roles in a hotel, including a few action points for each role.

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PhocusWire

APRIL 26, 2023

Omio has compared its search and booking data from Q1 2019 with Q1 2023, finding a 20% increase in total train bookings and a 54% decrease in total flight bookings.

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Training Book 133

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Presentation

Modern Restaurant Management

APRIL 28, 2023

What if I told you that you could solve a variety of your problems by improving your supply chain transparency? This one effort can help your restaurant ensure you’re aligned with suppliers that prioritize safety and quality efforts. It can also help you identify – and mitigate – a variety of risks. Supply chain transparency can provide vital information about suppliers’ environmental, social, and governance (ESG) initiatives.

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Communication Information Events 167

Hotel Owner

APRIL 26, 2023

Highland Coast Hotels has reopened the Plockton Inn and The Tongue Hotel following a £1.8m refurbishment. The two Highland hotels, both situated on the North Coast 500, are now welcoming overnight guests and diners after completing the “extensive” four-month refurbishment at both properties. Tongue Hotel, a former 19th Century sporting lodge, now offers 19 individually-styled guest rooms and a newly refurbished restaurant and bar, all overseen by general manager Marcel Wassen.

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EATER

APRIL 28, 2023

Photo By Sen Floyd / Photillustration by Eater How Shenarri Freeman went from culinary student and pop-up dinner creator to James Beard-nominated vegan soul chef Shenarri Freeman is at the vanguard of vegan cooking in America. Her vegan soul menu at Cadence in New York City combines the flavors of her Virginia upbringing with her passion for sustainable, health-conscious dining.

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Front of House Events Catering Back of House 130

Boutique Hotel News

APRIL 28, 2023

UK: Global property advisor Knight Frank has completed the sale of Aubrey Park Hotel near St. Albans to Somani Hotels Limited for an undisclosed sum. Originally an 18th century farmhouse, Aubrey Park now offers 137 en-suite bedrooms, a restaurant, six meeting rooms, a conference facility, and fitness space. The grounds also include a six acre meadow and a landscaped garden available for event hire.

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Pricing Events 130

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Pricing

Modern Restaurant Management

APRIL 26, 2023

Just like a great restaurant that remembers your favorite order before you even sit down, what if artificial intelligence could do the very same thing? Artificial intelligence, in particular generative artificial intelligence, has been changing the game lately, especially in the field of marketing. Learn how your restaurant can benefit from this form of the future of generative AI in marketing in the Infographic below.

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Marketing 161

MEWS

APRIL 28, 2023

In the age of blockchain technology, NFTs are becoming a groundbreaking tool for asset management and exchange. Some even predict that in a few years' time, they will be commonplace.

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eHotelier

APRIL 27, 2023

One of the most coveted island destinations on the planet, the Maldives are considered by many to be the ultimate luxury wanderlust experience. This picturesque archipelago boasts bright white sands, warm calm waters and a standard of hospitality that is second to none.

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Boutique Hotel News

APRIL 28, 2023

China: The five-star Karl Lagerfeld Macau hotel is slated to open in June this year, designed entirely by the late Karl Lagerfeld. Owned by SJM Resorts S.A., The Karl Lagerfeld Macau is located at The Grand Lisboa Palace Resort Macau. The hotel features 271 rooms, the Mesa restaurant led by chef José Avillez, a book lounge, and a spa and wellness centre including indoor and outdoor pools.

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Book 130

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction