Hospitality Magazine

JANUARY 7, 2024

In a statement issued online and sent to members, TheFork has announced it will be discontinuing operations in Australia from 31 March 2024. The statement revealed that TheFork’s local website and app will no longer be active from 31 March in Australia, but will remain fully operational until that date. It also told account members that they have until 31 March to redeem their Yums points and any not used before the date will automatically expire.

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Reservations Accounting Magazine Book 230

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Read the first part, here. For the second part, click here. QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences.

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Pricing Catering Training Marketing 215

EATER

JANUARY 8, 2024

Photo by Jonathan Wiggs/The Boston Globe via Getty Images [link]

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Soft Inn

JANUARY 12, 2024

Ever wondered how hotels effortlessly manage bookings and keep everything in sync? The secret lies in two powerful tools – hotel booking engines and channel managers. While the Property Management System (PMS) also plays a vital role in this choreography, our focus in this blog post will be exclusively on the dynamic duo of booking engines and channel managers as they team up to streamline the booking process, maximize room occupancy, and elevate overall guest satisfaction.

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Book Guest Satisfaction Blog Property Management 130

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

MEWS

JANUARY 11, 2024

Knowing how to manage hotel group business is a significant step toward your property's success that can positively affect your bottom line. With so many moving parts, choosing a modern property management system will let you easily manage and automate the necessary processes.

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Property Management 130

EATER

JANUARY 9, 2024

When a brewhouse from California’s legendary Russian River Brewing Co. went up for sale, London-based brewer Pete Brown knew he must have it. There were only a few continents and oceans in the way.

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eHotelier

JANUARY 10, 2024

dailypoint™ is proud to announce its recent achievement as the second-best Loyalty Program for Independents globally, as recognized by Hotel Tech Report in the prestigious 2024 HotelTechAwards. This accolade reflects the company's unwavering commitment to excellence in the hotel industry.

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MEWS

JANUARY 9, 2024

What can you do with a property credit? Hotels can enhance the guest experience and encourage added spending thanks to on-property credits. It's an excellent way to offer better services to loyalty program members and promote extra services to diverse guests.

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Modern Restaurant Management

JANUARY 8, 2024

Efficiency is paramount when it comes to your drive-thru service. This crucial aspect significantly influences the financial success of your Quick-Serve Restaurant (QSR) and plays a pivotal role in thriving within a competitive market. With drive-thru sales constituting approximately 70 percent of fast food revenue , worth billions monthly, the speed at which customers navigate your drive-thru not only impacts satisfaction but also determines overall profitability.

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POS Systems Marketing 167

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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Service Management

EATER

JANUARY 8, 2024

Claire McCracken The 20th century brought dinner parties to the masses, along with some truly unhinged entertaining advice People have gathered together for feasts and other food-centric celebrations since time immemorial, but until about the 20th century, the formal dinner party was largely reserved for royalty and those who could afford to feed lots of guests — and had enough servants to ensure that they were all appropriately taken care of.

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Housekeeping Book Magazine Reservations 131

eHotelier

JANUARY 10, 2024

Once again, hotelkit has a reason to celebrate with the recognition at the international Hotel Tech Report Awards (HTR Awards). The platform has secured the top position among over 200 hotel technology systems across five categories: Best Staff Collaboration Software, Best Housekeeping Software, Best Employee Engagement Software, Best Hotel Maintenance Software, and Best Hotel Operations Platform.

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Maintenance Housekeeping 130

MEWS

JANUARY 9, 2024

Mews has been named the Best Property Management System at the 2024 HotelTechAwards. It feels pretty good to type that. Right now, we're experiencing a heady mix of pride and excitement, and we’d love a minute of your time to tell you why.

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Property Management 130

Modern Restaurant Management

JANUARY 11, 2024

It doesn’t matter if you have been in the restaurant industry for a decade or are just starting out, running a successful restaurant can be a stressful task. Management takes on multiple jobs throughout the restaurant including hiring, marketing, maintaining the budget, operations and keeping customers and staff happy. When working in a restaurant, management must utilize a variety of skills to run a successful business.

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Budgeting Server Front of House Back of House 166

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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Horizon Hospitality

JANUARY 8, 2024

It’s no secret that the restaurant industry struggles to retain workers. Many restaurant owners have simply accepted this as a fact of life and figured out ways to cope with a revolving door of employees. However, the most competitive restaurateurs understand that creating staff loyalty is not only good for business but essential for growth. Here are eight ways restaurants can instill loyalty in teams and reduce turnover: Start on the Right Foot Keep Pay Competitive Celebrate Staff Achievements

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Scheduling Training 130

eHotelier

JANUARY 10, 2024

Cendyn’s CRS once again ranks #1 in the Central Reservations Systems category on Hotel Tech Report and won the title 'Best Hotel Reservations Systems of 2024’.

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Reservations 130

EATER

JANUARY 10, 2024

NA menus are ubiquitous now, but not all of them are created equal.

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SAS

JANUARY 12, 2024

Well, it’s finally happening. After years of banter, Google began testing a feature called Tracking Protection on Jan. 4. This feature is designed to limit cross-site tracking via third-party cookies. It will be rolled out initially to 1% of all Chrome users, about 30 million people globally, with all users [.

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Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Presentation

Lodging Magazine

JANUARY 11, 2024

ARLINGTON, Virginia—Knowland released the top market performance numbers for December, citing San Diego as having the highest meeting volume improvement with 29.2 percent year-over-year (YOY) growth. Coming in second was San Francisco, where event volume increased 21.5 percent. San Diego’s healthcare event business segment doubled, and its pharmaceutical/biotechnology events tripled from last year.

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Events Magazine Marketing 122

eHotelier

JANUARY 10, 2024

For the sixth consecutive year, Cloudbeds has been recognized as one of the industry’s top technology providers by Hotel Tech Report, solidifying its legacy as a leading platform powering more reservations and happier guests for lodging businesses worldwide.

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Reservations Property Management 130

EATER

JANUARY 10, 2024

Here's how to use tamarind in cocktail recipes and nonalcoholic drinks, from a tequila sour to a zero-proof cooler.

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SAS

JANUARY 8, 2024

See why we think the use of AI assistants will take off in 2024.

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Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Pricing

Lodging Magazine

JANUARY 12, 2024

DALLAS—G6 Hospitality renewed and expanded its efforts to combat human trafficking and raise awareness around the issue. This month, G6 Hospitality will launch a new version of its training, “The Room Next Door,” a program the company developed to help hotel teams identify the signs of human trafficking in the lodging industry. The training, required at every Motel 6 and Studio 6 location, is aimed at building awareness of the signs and response protocol for […] The post G6 Hospitality Ren

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Training Magazine 119

eHotelier

JANUARY 10, 2024

The 5-star Barcelona hotel increases guest spend by two-thirds since upgrading and streamlining its mobile ordering capabilities with IRIS’ hospitality app.

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EATER

JANUARY 11, 2024

For everyone who’s ever wished chicken wings were a lip balm | Hidden Valley After countless marketing stunts over the years, Hidden Valley has come out with a ranch-flavored lip balm. It seems they won’t stop until the entire world is covered in a vague dusting of buttermilk and herb and onion. Hidden Valley is here with a banger installment in the “products nobody asked for” line.

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Marketing 124

Hotel Business

JANUARY 9, 2024

Hilton has unveiled LivSmart Studios by Hilton as the official name of its new studio apartment-style, extended-stay hotel brand. Created for the long-stay guest who never stopped traveling, even throughout the pandemic, the brand that was given the working title of Project H3 has received tremendous interest from owners and developers in just six months and currently boasts more than 350 deals in various stages of negotiation, according to the company.

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Marketing 116

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction