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Appealing to Gen Z is essential for your long-term success. But, how do you do it? How can you slightly shift your marketing strategy to go from Gen X and millennials to a younger audience wanting to see the world?
BHN editor Eloise Hanson outlines six hotel and travel trends expected to shape the industry in 2023. Hotel e-tail. With inflation on the rise globally, consumers are likely to be more mindful when it comes to spending their money. Pent-up demand and revenge travel have helped major cities recover post-Covid, resulting in strong and resilient ADRs. In fact, research from HVS shows that over the past 50 years, daily rates across London hotels have grown 0.75 per cent on average above inflation pe
The hospitality industry is fast-paced and ever-changing, making it one of the most challenging environments to navigate. To be successful, having a firm grasp of the most important KPIs for the hospitality industry is a must-do for businesses. . The rapidly-expanding hospitality industry today covers multiple categories, from hotels and resorts to restaurants and event venues.
Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. For part one, click here. In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Saudi Arabia: General Hotel Management (GHM) has signed The Chedi Wadi Safari in Diriyah. The Chedi and 15 other hotel brands have been announced in Diriyah and Wadi Safari. The project is spearheaded by Diriyah Gate Developments Authority (DGDA) in line with the Kingdom’s Vision 2030. Diriyah is currently in its first phase of construction. The 14 kilometre-square project will include hotels, museums, galleries and more, and is expected to attract over 27 million visitors annually.
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Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. Here are some of their insights. The restaurant industry once again proved its resilience in 2022 as it dealt with ongoing obstacles like inflation, supply chain, labor shortages and more. Over the past year, brands modified expansion strategies, leaned into new technologies and chose to invest more into their employees to keep up with trends, improve operations, win over customers a
SEO, or search engine optimization, improves the visibility and ranking of a website on search engine results pages (SERPs) and it can be a powerful tool for booking traffic and generating leads for hotels.
UK: Archer Hotel Capital has sold The Dilly hotel in London to Fattal Hotel Group, the owner of Leonardo Hotels. The Dilly, which rebranded from Le Méridien Piccadilly in 2020, offers 283 rooms, two F&B venues, an underground swimming pool, health club, dance studio, florist lobby shop, and seven meeting rooms. When The Dilly launched, it became the first independent hotel owned by Archer Hotel Capital.
We’re not sure about you, but 2022 felt like a busy year. There was a lot going on, globally but also in the world of hospitality. Staff shortages continued, the summer saw peak ADR and RevPAR numbers, and hotel tech companies received massive funding injections *cough cough*.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
After exploring wine and home bartending during the pandemic, consumers are now more educated than ever before when it comes to ordering drinks at a restaurant. Because of this, it’s critical for operators to capitalize on “what’s next” to complement existing programs. It’s a tough balancing act and one critical to our Southern Glazer’s teams across the U.S. working to help our restaurant partners.
Dola Sun /Eater. Pop-ups and residencies aimed at supporting chefs of marginalized backgrounds offer new paths to success. They also risk treating representation as an endpoint. Most meals don’t come with a thesis statement, but at the Shifting the Lens series, a chef-in-residence program focusing on chefs of color, there’s no eating without considering exactly what the chefs in charge have to say.
Tea Colaianni, founder of WiHTL, highlights how diversity, equality and inclusion (DE&I) initiatives can support the ‘S’ in ESG strategies. Environmental, social and governance (ESG) has risen in importance for businesses in all sectors. Stakeholders, both internal and external, are more aware than ever of a company’s policies, approach and commitments in this area.
The concept of IoT in hospitality continues to evolve and spread, allowing hotels to automate all aspects of their hotel services thanks to a network of connected devices. The internet of things unlocks the key to creating stellar guest experiences thanks to its ability to facilitate an integrated, customized and personalized journey with your hotel brand.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
Chefs are expressing optimism and anticipate a return to “normal,” according to the 2022 James Beard Foundation Fall Industry Survey. Rising food costs are the number one issue of concern for chefs heading into 2023, according to the survey, with 44 percent of respondents ranking it as their top worry. Rising labor costs, the inability to find staff to hire, and rising non-food costs (utilities, containers, furniture, etc.) clustered as the next three issues of concern, followed by supply chain
Recently, any talk of employee benefits almost certainly revolves around mental health, flexible work, and family leave. One of the most surprising priority shifts since the pandemic for companies and workers has nothing to do with personal life. According to reports by SHRM and NSHS , career development has grown significantly as a priority for the majority of employers and job seekers.
Japan: Luxury boutique hotel brand TRUNK is set to open its third property in Tokyo next autumn 2023. Located in the Tomigaya neighbourhood, TRUNK(HOTEL) YOYOGI PARK will offer between 25-30 rooms, a r ooftop pool and bar, and an all-day dining restaurant. The rooftop will provide 360 views of Yoyogi Park – one of Tokyo’s largest parks with a gingko tree forest and home to an event plaza, outdoor stage, and sports stadium leftover from the 1964 Olympics.
If your hotel hasn’t already gotten on board, it’s time to look into Apple Pay. Hotels can use this payment method to streamline the payment journey, which ultimately improves the hotel guest experience. With the rise of the world of “mobile first” thinking, and with Apple claiming 15% of the mobile market share worldwide, Apple Pay proves an important payment method for your guests, and therefore for your brand.
Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
Miso Robotics provides intelligent automation solutions for foodservice that solve some critical back-of-house kitchen operations. The AI-driven platform incorporates robotics, machine learning, computer vision and data analytics. The company's flagship product line includes Flippy 2, CookRight and Sippy. Modern Restaurant Management (MRM) magazine asked Jake Brewer, Miso's Chief Strategy Officer for his views on the present and future of increased robotics and automation use in restaura
Greece: Metaxa Hospitality Group will launch the Santo Collection, comprising three sustainable luxury properties in Santorini, in spring 2023. . The Santo Collection includes: Santo Pure (originally Santo Maris), an existing five-star boutique resort; Santo Mine, a new five-star 37-suite luxury resort; and The Villas by Santo Collection, comprising two new independent four-bedroom luxury villas which can be combined.
In the five and a half years I’ve been at Mews, so much has changed. But the most rapid growth has come over the last year, and with hugely ambitious plans in place for 2023, Mews is only going to get bigger and better.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. For part two, click here. 1. A tightly integrated technology strategy will be key to workplace satisfaction and profitability. Restaurants will increasingly become more reliant on using their transaction data to inform and automate their businesses.
Susurros del Corazón, Auberge Resorts Collection, a new, private beachfront escape nestled between the jungled cliffs of Punta de Mita, opens today, welcoming guests to the most spectacular beach in Punta de Mita. Meaning ‘whispers of the heart,’ Susurros del Corazón is an oceanfront oasis that blends Mexico’s vibrant culture with the playful spirit of a luxurious, laid-back surf retreat.
US: The 111-room boutique hotel, The Darwin, has opened in Atlanta’s Old Fourth Ward neighbourhood. Housed in the former Stratford Inn, architect and interior designer C + TC Design Studio led the transformation of the property. Of the 111 pet-friendly rooms, six themed suites have been specially designed for different purposes. These include: • Bar Room – featuring a custom bar that comes with one deconstructed cocktail for guests to follow and make. • Bunk Bed Room – for larger gro
Are you looking to add your hotel on Google? Google is the place to be if you want to increase your online visibility and sales, as well as build your reputation and brand awareness. Adding and listing your hotel is as easy as creating a Google My Business account, and of course, ensuring that you engage with customers regularly.
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
The group behind Hinchcliff House, House Made Hospitality, is gearing up to launch Promenade Bondi Beach at the Bondi Pavilion this summer. Located in shop 4, Promenade will aim to recapture the spirit of the pavilion’s former past as a community cornerstone in the ’70s. The group was awarded the hospitality site following the pavilion’s $48 million restoration, which took two years to complete.
Spain: Victor Krensler has been named general manager of the upcoming La Fonda Heritage Hotel, which is due to open this winter in Marbella. Krensler brings more than 20 years of experience to the role, beginning his career at Le Méridien, Los Monteros Hotel in Sweden. . Since then, he has created several restaurants, bars and nightclubs and has held positions as opening consultant and general manager for a variety of other restaurants, including Breathe and Hustle n’ Flow in Marbella.
De Vere Cranage Estate, located in Cheshire and part of De Vere’s portfolio of country estate hotels, has today announced the start of a refurbishment which is due to be completed in March 2023. More than £850,000 is being invested to upgrade the hotel, which includes the transformation of bedrooms, corridors and leisure facilities, as well as the introduction of electric vehicle charging points.
Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
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