Sat.Dec 02, 2023 - Fri.Dec 08, 2023

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Enhancing Guest-Centric Experiences with QR Code Technology and Time-Tested Human Connections

Modern Restaurant Management

The pandemic dealt a mighty blow to the bar and restaurant industry, where social distancing replaced friends and families gathering together to share stories, celebrate milestones, and create lasting memories. As the doors began to reopen, slowly and cautiously, restaurants and bars, still coping with labor shortages and inflation, had one new challenge to overcome — higher expectations.

Server 197
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How To Select The Right OTAs For Your Hotel - A Comprehensive Guide

Hotelogix

The advent of Online Travel Agencies (OTAs) has revolutionized the hospitality sector. To be very precise, it has shaped the way guests book their accommodations at hotels. It allows travellers to compare rates and services of multiple properties. This gives them a better idea of what fits their requirement and budget best. This is the primary reason why as a hotelier, you should know how to select the right OTAs for your hotel.

Book 268
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North Sydney’s Victoria Cross metro station reveal hospitality operators

Hospitality Magazine

The new city block located above North Sydney’s Victoria Cross metro station has announced its first line-up of hospitality operators set to open in 2024. The North Shore is set to get a taste of Inner West favourites at the new precinct, with Newtown’s Mary’s and Marrickville Pork Roll both set to open venues. Victoria Cross will also welcome Only Coffee, Top Impressions Bakery, Sushi Hub, DOPA, North Sandwiches, Machi Machi, and McDonald’s.

Magazine 261
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Tourist-triggered emotions

eHotelier

Local populations in tourist areas play a key role in shaping visitors’ environment and in turn the emotional experiences of visitors. However, this is a two-way relationship that also depends on locals’ own disposition towards tourists.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Why Setting Wait Time Expectations Is Key to a Good Customer Experience

Modern Restaurant Management

Not much sours a customer’s perception of a restaurant as fast as unwieldy lines and long waits. Especially for fast-paced establishments, managing wait time expectations is a significant challenge and can cause patrons to leave — or, worse, never return. Although management can’t always eliminate the wait for service entirely, they can use modern technology to set reliable wait time expectations from the start.

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Scott Pickett named President of Bocuse d’Or Australia

Hospitality Magazine

Melbourne restaurateur Scott Pickett has been appointed President of Bocuse d’Or Australia after participating in the foundational program for years. Bocuse d’Or was established by Chef Paul Bocuse in 1987, and is the culinary equivalent of the Olympics, bringing together food professionals from across the globe to compete in a series of challenges.

Magazine 246
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How small boutique hotels can astonish their guests

eHotelier

Unlike chain hotels, owners of little boutique hotels have the space to go the extra mile to impress their guests and create an experience they’ll never forget. These tips will help you create an unforgettable stay for every guest every time.

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Have a Winter Hospitality Plan

Modern Restaurant Management

In this episode of the Making Dough Restaurant Show , host Hengam Stanfield logistic tips for the holidays and winter weather. She offers nine tips for restaurant owners and managers to conquer the unique challenges that cold weather brings and explores the cozy side of winter hospitality.

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The Bitter Taste of ‘Not Too Sweet’

EATER

Asian Americans have claimed the phrase “not too sweet” as a defiant shorthand and a cheeky rallying cry. But is that maxim really true? The finale of every childhood family function was the same. Aunties would unveil a tray of gulab jamun and start to circulate the house, or the servers at whatever restaurant was hosting would plop a bowl on the table in front of us.

Server 145
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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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The Waratah opens in Darlinghurst tomorrow

Hospitality Magazine

Sydney’s inner city is gearing up to welcome its latest addition The Waratah, which opens its doors to the public tomorrow, Wednesday 6 December. The multi-level neighbourhood bar is the work of Pollen Hospitality, a newly formed group led by Cynthia Litster and award-winning bartender Evan Stroeve (Baxter Inn, Bulletin Place, Re-, Shady Pines).

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International Tourism to end 2023 close to 90% of pre-pandemic levels

eHotelier

International tourism is on track to recover almost 90% of pre-pandemic levels by the end of this year. According to the latest data from the World Tourism Organization (UNWTO), an estimated 975 million tourists travelled internationally between January and September 2023, an increase of 38% on the same months of 2022.

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The Top Generative A.I. Security Threats Facing the Restaurant Industry

Modern Restaurant Management

How is A.I. being utilized currently in the restaurant industry? From a front-of-house perspective, the restaurant industry is an early adopter of A.I. Many restaurants have announced initiatives to use A.I. for voice ordering applications in drive-thrus, kiosks, and other points of customer interaction. The goals of these use cases include efficiency in ordering processes, both for restaurants and customers, enhanced customer experiences, and an ability to enhance revenue by making customer- sp

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Help Us Pick Where to Eat in 2024

EATER

Which U.S. city has the best dining scene to visit next year? Every year, Eater publishes Where to Eat , a guide to the most exciting places to dine all over the world, including some of the greatest food towns right here in the U.S. We’re busy lining up our hit list for 2024, but we’re leaving one spot open. That’s where you come in. We’re asking our readers to vote for the U.S. city they’d like to see added to next year’s guide.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Mediterranean eatery Martha opens in Lake Macquarie

Hospitality Magazine

Located in the redeveloped Belmont 16s Sailing Club, Mediterranean restaurant and bar Martha has opened its doors overlooking Lake Macquarie. The 120-seat venue features a restaurant, bar, and outdoor terrace boasting views across the lake. Chef Tyler Rolfe is spearheading the culinary offering which is centered around the venue’s European Mibrasa ovens for smoky proteins and vegetables.

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Creating the entertainment capital within the Entertainment Capital of the World

eHotelier

In this interview with Ronn Niccoli, Chief Marketing Officer of Resorts World Las Vegas, we learn about his approach to managing a large multi-faceted operation, how L&E has become an integral part of the revenue mix and what he’s done to craft a new casino resort brand in a crowded market.

Marketing 269
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The ABC’s to Getting Your Establishment Ready for the Holiday Rush

Modern Restaurant Management

So, you’ve made it to December – great! That means you’re almost done for the year, but it also means the holiday season is here. This is a very busy time for restaurants. In fact, the National Restaurant Association survey notes that 77 percent of consumers cope with holiday demands by letting restaurants do some of their cooking during the holiday weeks.

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Soul Food Does Not Need Saving

EATER

Tilda Rose I thought we should “upgrade” our family’s traditional southern holiday feast. I was wrong. “This year, we should do something different ,” I said to my mother on the ride from the airport. I had just flown home to Houston to celebrate the holidays with my family after my first two years away at the University of Pennsylvania. “What should be different ?

Book 140
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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Industry applauds removal of L.A. Homeless-In-Hotels ballot measure

Hotel Business

The removal of Los Angeles’ Homeless-In-Hotels measure from the March 2024 ballot is a victory for the City of Los Angeles and its hospitality community as it prevents hotels from becoming homeless shelters and protects hotel employees who would have become the first line of care, according to local and national hotel associations. “This solution ensures that our hotel community is thriving and able to continue providing excellent careers and economic benefits to our iconic neighborhoods t

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The easy guide to diversify your hotel’s revenue

eHotelier

The easy guide to diversify your hotel’s revenue - Insights Diversifying your revenue means maximising its full potential and being prepared for the unexpected with a robust earning structure.

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Amadeus: Hotel Occupancy Soars This Holiday Season

Lodging Magazine

As the world heads toward the holiday season, hoteliers are preparing for demand as people look to travel over Christmas and New Year’s Eve. Amadeus is seeing a peak in demand over the Christmas and New Year period across major markets around the world. Amadeus’ Demand360+ data as of November 27, 2023, showed that global hotel occupancy for the weeks of Christmas and New Year’s is at 23 percent.

Magazine 118
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Bonded by Masa

EATER

In my family, like many Mexican American families, the communal act of making tamales leaves us with a lot more than a Ziploc full of dinner I’m a Detroit resident now, but when I lived close to my family in California, we tried our best every year to make time for a tamalada, a holiday tamale-making gathering and culinary ritual that reconnected us to our ancestral ways of communing.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Interview with CEO Matthijs Welle of Mews

Revfine

In this article, we interview Matthijs Welle of Mews. Matthijs is revolutionizing property management and hotelier experiences with high-tech solutions. Mews provides hoteliers with powerful, cutting-edge functionality that will allow them to focus on the guest experience rather than tedious administration. Can you tell us a bit about The post Interview with CEO Matthijs Welle of Mews appeared first on Revfine.com.

Article 119
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Black Friday 2023: direct channel campaigns boost hotel website conversions by 43%

eHotelier

Here are some learnings from this year's campaigns to help guarantee success in your future hotel marketing campaigns.

Marketing 278
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The Holiday Effect: How Seasonality Impacts Commercial Ice Machine and Refrigeration Production

Modern Restaurant Management

One fundamental principle in the pursuit of business success is to understand the various external factors that can impact operation. In the world of commercial refrigeration and ice production, one such influential factor is seasonality, particularly pronounced during the holiday periods. The Demand Surge During festive seasons, an uptick in production demand is observed in the food and hospitality industries – holiday banquets, community feasts, family gatherings, and festive promotions

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The Kikkoman Soy Sauce Bottle Is Priceless

EATER

The Kikkoman soy sauce bottle in its many iterations. | Photos by Nippon & Co, lottaocean , modemedia , and irokk. Photo illustration by Lille Allen Special releases of the iconic soy sauce bottle can fetch hundreds of dollars online, especially among Americans, who have formed a deep relationship with the Japanese brand It’s a shape so ubiquitous it’s become nearly invisible: an easy-to-grip, pear-shaped glass bodice planted on a sturdy base, a tapered neck swooping up to a red cap, and mos

Document 137
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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.