Sat.Jun 22, 2024 - Fri.Jun 28, 2024

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Green luxury, a paradox?

eHotelier

New research sheds light on understanding what travellers want from 5-star hotels in terms of benefits and sustainability.

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Why the pineapple symbolizes remarkable hospitality

MEWS

The pineapple: a symbol of hospitality The story of how the pineapple became a symbol of hospitality is deeply rooted in the history of New England. In the olden days, sea captains of New England, upon returning from voyages in the Caribbean, would stake a pineapple on their fence post. This was a sign to the townspeople that the captain had returned home safely from sea.

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Public Hospitality loses Alpha restaurant and confirms restructure

Hospitality Magazine

After just six months operating Alpha restaurant and Beta Events in Sydney’s CBD, Public Hospitality has lost the Greek establishment. Public planned to renovate Alpha’s dining room and launch a new menu designed by George Calombaris, who was appointed creative partner of the restaurant in March. However, the plans never came to fruition, with The Hellenic Club confirming the restaurant is no longer under Public’s control. “Public Hospitality had advised us that their new

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What Will We See on Future Menus?

Modern Restaurant Management

Diners should expect to be delighted by modernized comfort food and low-waste menus, according to Unilever Food Solutions’ Future Menus Top North America Trends 2024 report. It also acts as a recipe guide with solutions to industry-wide challenges, from cost-saving initiatives that ease labor shortages to recipes backed by forward-thinking trends.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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On the menu today – F & B profitability

eHotelier

Explore strategies to enhance F&B profitability in hotels by diversifying beyond weddings and banquets, embracing outsourcing, and focusing on unit economics

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What is a Hotel Cancellation Policy? A Complete Guide

Hotelogix

The Hotel cancellation policy allows guests to cancel reservations up to a specified time before check-in. After this period is crossed, hotels may apply a cancellation fee, a percentage of the booking amount, or the entire booking cost. Hotels must implement cancellation policies to assure operational efficiency while accommodating guest needs. These outline situations for penalty-free cancellations and clarify when fees apply, ensuring a balance between guest convenience and revenue management

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Restaurant Insiders Reflect on Issues Addressed in ‘The Bear’

Modern Restaurant Management

While viewers are anticipating the third season premiere of "The Bear" on June 27, the show really hits home for industry insiders as the dark comedy highlghts the daily struggles of operating a restaurant as well as opening one. It's raw and realistic portrayal of the struggles to keep a family-owned restaurant in Chicago up and running, mirror the real-world experiences of many in the industry, particularly in the areas of financial and mental health. "'The Bear' does a

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Data management: three problems hoteliers face and how to solve them

eHotelier

Data is a big concept. And talking about using data in hospitality can mean different things. No wonder this usually scares hoteliers away. However, it still remains as one of the biggest truths that your guest data is your biggest asset and it can help you to achieve more goals than you imagine.

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A ‘Good’ Billionaire Bought Anchor Brewing. What Happens to Its Union?

EATER

Anchor Steam | Photo by Justin Sullivan/Getty Images Union members want to get back to work at the storied San Francisco brewery, but they have yet to hear from the brewery’s new owner Patrick Costello didn’t know Anchor Brewing Company had been bought until his phone started buzzing with questions from friends. Like the rest of Anchor Steam’s unionized workforce, Costello had lost his job in August 2023, when Sapporo USA, which had purchased the San Francisco brewery in 2017, announced plans to

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Hotel check-in and check-out timing and processes | Mews

MEWS

What is the average hotel check-in time? As mentioned above, the average hotel check-in time is between 2 PM and 4 PM. However, with international flights, these timings can change drastically.

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Restaurant Guests in the Driver’s Seat

Modern Restaurant Management

The popularity of drive-thru continues as sales are up 30 percent since 2019. But what do customers want from the drive-thru experience and how can QSRs better meet those needs? How will the drive-thru change in the coming years? To learn how brands can improve the drive-thru experience for their guests and their team, Modern Restaurant Management (MRM) magazine reached out to Kevin Jones, VP of QSR and Hospitality at Mood Media, who has a proven record in sales and account management revenue gr

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Radisson Hotel Group bolsters African presence with 7 additional hotels and over 1,200 new rooms including a landmark entry in Tanzania

eHotelier

Radisson Hotel Group is delighted to announce the addition of seven new hotels, adding over 1,200 hotel rooms to its African portfolio and its debut in Tanzania within the first half of 2024. With those additions, the Group’s footprint in Africa has grown to nearly 100 hotels in operation and development, placing the Group well on track to reach its goal of 150 hotels within the next five years.

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Every Chicago Restaurant Featured in ‘The Bear’

EATER

All the filming locations in "The Bear" for Season 1 and Season 2 and all the Chicago restaurants they visited on the FX TV show.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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How to List My Hotel on Agoda: A Comprehensive Guide

Soft Inn

Creating a hotel listing on Agoda is a crucial step in maximizing your property's visibility and bookings. Agoda is one of the leading online travel platforms, connecting millions of travellers with accommodations worldwide.

Book 130
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Zahli Middle Eastern moves from Surry Hills to The Rocks

Hospitality Magazine

Zahli restaurant has left Surry Hills after more than 10 years in the Sydney suburb. The team made the decision to relocate the restaurant to The Harrington Collection in The Rocks, a recently completed mixed-use development that will house other hospitality offerings, including an Italian restaurant, on Harrington Street. “Zahli is going through a transformation and Sydney is going to get a new dining destination like no other,” says owner Mohammad Issmail. “My vision is to offer a

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Boutique Hotel Alhambra becomes the first hotel in Croatia to join Small Luxury Hotels of the World’s ‘Finest Collection’

eHotelier

Boutique Hotel Alhambra on Lošinj Island has been honoured as one of the select few to join the prestigious ‘Finest Collection’ by Small Luxury Hotels of the World (SLH). This new and exclusive group includes only 21 SLH member hotels, representing less than 4% of the current SLH portfolio. Boutique Hotel Alhambra is Croatia's first and only hotel to be part of this prestigious collection.

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20 best ways to welcome and greet guests in your hotel

MEWS

Best practices for greeting guests in your hotel We’ve briefly mentioned some strategies for welcoming guests, but now we’ll look in more detail at some of the best ways to greet them.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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How “Data” Will Drive the Evolution of Senior Housing

Horizon Hospitality

The senior living industry, long pigeonholed as low-tech and behind the times, has begun to embrace the power of data. In response to the evolving resident needs, communities are seeking new solutions. Data is providing personalized resident experiences, improved transparency, and predictive care, the most competitive communities are using data to set themselves apart.

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Hawthorn’s The Beehive set to reopen next month

Hospitality Magazine

Restaurateurs Julien Moussi and Tony Pantano of Only Hospitality group are gearing up to reopen Hawthorn pub The Beehive next month. It’s been 15 years since the Bakers Road site traded as a pub, and is a project close to the hearts of both Moussi and Pantano with the venue a go-to watering hole for the duo during their 20s. “Since The Beehive’s closure more than a decade ago, it left a bit of a void for a trusty local.

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Quentin Delohen appointed General Director at Lausanne Palace

eHotelier

After 3 years of productive activity managing the Lausanne Palace, Isabelle von Burg is moving on, confident in having fully accomplished her mission. Her energy and enthusiasm made it possible to begin the transformation of this legendary hotel so beloved by the people of Lausanne.

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Chef and Olympian Dawn Burrell Makes a Grand Return to Dining

EATER

The Top Chef alumna and Olympian is making a colorful re-entrance to the Houston food scene with her new dining series "Sound and Color"

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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MRM Research Roundup: Mid-Year 2024

Modern Restaurant Management

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on the impact of California's minimum wage, customer satisfaction, AI use in restaurants, popular cocktails and bathroom readiness. Early Impact of California's Minimum Wage A new edition of The Anchor from Placer.ai, written by R.J. Hottovy, the company’s Head of Analytical Research, digs into the changes at California restaurants wrought by increases to its minimum wage laws.

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Hospitality project Nourishing Habitat arrives in Byron Bay

Hospitality Magazine

Located in the previous Barrio Byron Bay space, Nourishing Habitat is the latest hospitality venture by restaurateurs Utky Ayhan (Foxy Luu’s, Sefa Kitchen) and Nicholas Degryse (Pure Hospitality Group). Nourishing Habitat is set to be a multi-venue operation in the one building, with the first of the three planned venues Commune Canteen opening this week. “Nourishing Habitat is more than just a hospitality concept; it’s a dream project loaded with purpose.

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Chad Bevan appointed F&B Director at Waikiki Beach Marriott

eHotelier

Waikiki Beach Marriott Resort & Spa, the 1,307-room modern oceanfront resort located in the heart of walkable Waikiki, today announced the hire of Chad Bevan to food and beverage director and Derrick Williams to director of human resources. Bevan will oversee the entire food and beverage operations within the resort including menu planning and development, staff management, strategic planning and budget, as well as marketing and promotions of each dining outlet.

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How Ayo Edebiri and Jeremy Allen White Feel About All That SydCarmy Shipping

EATER

FX “It’s crazy” When the finale of The Bear ’s second season aired last June, one of the hottest topics surrounding the show wasn’t actually a plot point. While viewers wondered if Carmine “Carmy” Berzatto (Jeremy Allen White), the series’ emotionally tortured star chef, would ever get out of that walk-in refrigerator, the series’s most dedicated fanatics turned their attention to an even more pressing question: Would Carmy and his sous chef Sydney Adamu (Ayo Edebiri) end up falling in love?

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.