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Effective yield management isnt just about dynamic pricing (as much as we do love dynamic pricing). Its about creatively optimizing revenue while enhancing the guest experience. NB: This is an article from Book4Time Subscribe to our weekly newsletter and stay up to date By leveraging unique strategies, hotels and resorts can maximize revenue across multiple touchpoints without resorting to discounting, which can damage brand reputation and reduce profits.
Its inevitable that modern advances in artificial intelligence (AI) and automation will impact the hotel industry. While much has been rightfully said about use cases like machine learning (ML) impacting personalized guest offers or microsegmentation and generative AI (genAI) helping with contextual marketing or summarization for staff, for this focused article lets shift gears from the rooms division into the spa and wellness facilities.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
Online reviews play a critical role in the hospitality industry, shaping guest perceptions and influencing booking decisions. Why Managing Multiple Review Platforms is Crucial? Did you know that over 80% of travelers read reviews before booking a hotel? Platforms like Google , TripAdvisor, and Facebook are among the top sources guests rely on to assess accommodations.
The days of scoring a coffee for $4 are long behind us, yet Australians demand for high-quality beans and well-made brews remains. As the cost of coffee beans surge and cafes push prices towards $7 a cup, the industry is being forced to examine how to keep customers coming back and how much they can charge before customers walk away. According to La Marzocco Australias Future of Coffee Report 2025 , there is a shifting trend for cafes to position coffee as a luxury item rather than a necessity.
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The days of scoring a coffee for $4 are long behind us, yet Australians demand for high-quality beans and well-made brews remains. As the cost of coffee beans surge and cafes push prices towards $7 a cup, the industry is being forced to examine how to keep customers coming back and how much they can charge before customers walk away. According to La Marzocco Australias Future of Coffee Report 2025 , there is a shifting trend for cafes to position coffee as a luxury item rather than a necessity.
In today’s digital age, online bookings have become the norm for hotels. While this has made it easier for guests to reserve rooms, it has also brought new challenges for hoteliers, particularly in terms of payment security. The Double-Edged Sword of Online Bookings Online booking engines have revolutionized the hotel industry. They allow hotels to: Market available rooms more effectively Get more bookings in less time Reach a wider audience But there’s a catch.
2025 is as nuanced a year as brands have ever seen with consumers behaving and setting expectations in opposing ways. Brands that will thrive are those who embrace these contradictions as opportunities. With consumer behaviors evolving at a rapid pace, brands looking to build momentum for the rest of the year must take advantage of these insights. This year has been defined by paradoxes—where diners crave both digital convenience and personal connection, indulgence and thrift, and personal
Lille Allen/Eater Many people dont want to acknowledge the pandemics five-year anniversary. But there are lessons both in and out of the kitchen we would do well to remember. Five years ago this month, things began to come apart. Slowly at first, then all at once. Panic. Shutdown. Shelter in place orders. Schools shuttered. So many workplaces went fully remote.
The Bentley Restaurant group has sold its Potts Point vegan fine diner Yellow to Head Chef Sander Nooij and his business partner Mark Hanover. Over his five years at the restaurant, Nooij has focussed on fermentation and sourcing vegetables from small suppliers. Now the head chef will act as chef-owner of the operation. Bentley Co-Owners Brent Savage and Nick Hildebrandt opened Yellow in 2013 as a traditional French bistro before transitioning it to vegetarian in 2016.
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Consider this: A guest comes to your hotel after a long flight, weary and ready to check in. Rather than queuing up at the front desk , they text a virtual assistant and get their room information immediately. Throughout their stay, they text the same assistant for more towels, dining suggestions, or even a late departure—without ever having to lift a finger or lift the phone.
Solo travel is becoming increasingly popular as more individuals look for personal, unique experiences that cater to their specific needs and preferences. NB: This is an article from Net Affinity Subscribe to our weekly newsletter and stay up to date Whether it’s for adventure, relaxation or self-reflection, solo travelers are actively seeking destinations and accommodations that offer safety, convenience and opportunities for personal growth.
Elon Musk, burgeoning restaurateur | Photo by Andrew Harnik/Getty Images At the Tesla diner in Los Angeles, you could be eating AI-oli and hot DOGE towers Plenty of restaurants have been run by absolute monsters so it makes perfect sense that Elon Musk has long wanted to toss his MAGA hat into the ring. Pete Wells reports that Tesla, Musks tanking company and producers of the ugliest car youve ever seen, will soon open a diner and drive-in theater in West Hollywood.
When Kelsie Gaffey left a corporate job to pursue her dream of opening a wine bar, she brought a wealth of marketing experience with her. Now, her South Yarra bar Gracies Wine Room has developed an impressive reputation for its attentive staff, lush courtyard, and exceptional drinks. Meanwhile, Gaffey has propelled the bars TikTok success, racking up hundreds of thousands of views.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
Many hoteliers rely on traditional metrics like EBITDA (Earnings Before Interest, Taxes, Depreciation, and Amortization) to assess profitability. But what if I told you there’s a better way to understand the true earning potential of your hotel? Enter EBITDAR —a lesser-known but highly effective financial metric that provides a clearer picture of a hotel's operational performance.
Todays independent hoteliers often feel trapped between the rising costs of operating their properties and guests' sky-high expectations for each stay.
In this underrated show, Guy Fieri hosts a top-tier bracket of chefs who battle it out for the coveted title For a long time, Chopped was my comfort TV show of choice. The bite-sized segments and wild card elements kept the show entertaining, not to mention the celebrity judges and their quirks. (If you still havent learned not to serve Scott Conant raw red onions 61 seasons in, you deserve to be chopped.
From extract and juice to soda, beer, and syrup, ginger is one of the most underrated ingredients behind the bar. Its the foundational element in classic cocktails including the Moscow Mule and the Ginger Rogers, but it comes at a price, often fetching close to $30 per kilogram depending on the time of year. With that said, its an ingredient worth splurging on.
Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
PETERSBURG, Va. - Bruce Smith Enterprise and The Cordish Companies today celebrated the groundbreaking of the new LIVE! CASINO & HOTEL VIRGINIA in Petersburg. Todays milestone officially commences construction on a transformative project that will generate billions of dollars in economic benefits and spinoff development, create thousands of new jobs, and set a new standard for gaming, hotels, and entertainment in the Commonwealth.
Staff turnover is common in industries but it is more common in the hospitality and aviation industries. As per a study conducted by American Hotel & Motel Association, average turnover rate among management staff is 25% and non-management staff is 50% in the US hotel industry. The high attrition rates in the hotel industry results in decreased productivity which can have adverse effects on the hotel’s reputation and guest experience.
Most hotel marketing fails because its too one-sided. Emails push offers. Messages promote discounts. But guests dont engage because they dont see the value.
Sydney will soon welcome a new wine bar to the Surry Hills neighbourhood, which aims to bring a more casual experience to the dining landscape. “We’re not fluffing – it’s just super tasty food,” says Co-Owner Josh Raine. 40 Res is the first business venture from Raine, who is the former executive chef of Tetsuya’s.
Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
As India rapidly matures in global and economic influence, so does the buying power of its vast and adventurous travelling population. According to new research by MMGY Travel Intelligence, passport-carrying adults in India intend to spend an average of $4,755 on leisure trips in the next 12 months, pinpointing a 14% increase in spending over the past year.
We’ve all heard the statistics surrounding restaurant closures, from the 50 percent failure rate in the first five years to watching restaurant store-fronts change over year to year. The landscape is only getting more difficult, as evidenced by name brands like TGI Fridays and Red Lobster closing locations around the country. With the rising costs of goods, consumers growing more conscious of spending habits, and private equity-backed brands popping up in communities large and small, mom-a
It goes without saying that for the past few years, Artificial Intelligence (AI) has been the hot topic in the world of technology, and its hard to spend even a few minutes on LinkedIn or at a conference without encountering conversations on how it is going to change the world. NB: This is an article from Revenue Generation Subscribe to our weekly newsletter and stay up to date However, for all of the times Ive encountered the term AI in passing, mentions of Citizen Data Science pale in comparis
Shane Middleton is a two-time winner of the Nestle Golden Chefs Hat Award, securing the top honour in 2009 and in 2010. He cut his teeth in the kitchens of Dinner by Heston London and Melbourne, The Royal Perth, and QT Perth before taking on his current role as head chef of Papi Katsu, a Japanese fusion restaurant. Theres no doubt Middleton has had an illustrious career as a chef so far, which is a credit to his drive and culinary talent both of which were put to the test during his time partic
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
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