Sat.Sep 30, 2023 - Fri.Oct 06, 2023

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5 tips to get more hotel reviews

eHotelier

In the highly competitive landscape of the hospitality industry, mastering the art of collecting online reviews is a strategic move that can set you apart from the competition. You'll not only boost your online reputation but also gain valuable insights to improve your service.

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Bathers’ Pavilion opens Italo spin-off venue Eddy’s in Balmoral

Hospitality Magazine

The team behind iconic Sydney fine diner Bathers’ Pavilion have expanded their footprint in Balmoral with a new casual eatery chanelling all things Italian. Eddy’s is located on the corner of Awaba Street and The Esplanade and will run as a pop-up until the end of summer, serving breakfast, lunch, and dinner as well as takeaway. “We wanted to create a fun, new local go-to for the whole family to enjoy over the warmer months,” says Co-Owner and Managing Director of Bathers’

Pricing 246
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Simplifying Hotel Payment Processes: The Role of Integrated Solutions

InnQuest

The hospitality industry is a highly dynamic field, and hotels are constantly looking for ways to improve the client experience and streamline their processes. One area that often proves to be a challenge is the payment process. This blog explores how integrated solutions play a pivotal role in simplifying hotel payment processes and why they are crucial in today’s competitive landscape.

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IoT Is Revolutionizing The Way Restaurants Operate and Manage Food Safety

Modern Restaurant Management

IoT has become an indispensable tech solution for the restaurant industry. Integrating IoT devices and connectivity drives efficiency, enhances food safety, mitigates risks, increases transparency, reduces waste, and provides many other benefits for restaurants. In fact, leveraging IoT is revolutionizing the sector by optimizing supply chain management, enhancing the customer experience, and facilitating data-driven decision-making.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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How to stay on top of your guest feedback

eHotelier

How to stay on top of your guest feedback - Insights - Insights Guest feedback holds the key to unlocking invaluable insights that can drive operational improvements and enhance guest satisfaction.

More Trending

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How three emerging restaurant operators are finding wins

Nation's Restaurant News

Hi and welcome to Extra Serving, a Nation’s Restaurant News podcast. I’m your host, Holly Petre. Today is a very special episode. You won’t hear a conversation between me and my cohosts.

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Developing a Safety and Sanitation Schedule for Your Commercial Kitchen

Modern Restaurant Management

As a business owner, ensuring the proper sanitation of your commercial ice machines and refrigeration units is critical for maintaining a safe and healthy environment for your customers and employees. By implementing effective training programs for your staff, you can reduce the risk of contamination, improve the quality of your products, and protect your reputation.

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Has hospitality recovered in the post-Covid world?

eHotelier

Has hospitality recovered in the post-Covid world? - Insights - Insights We revisit a 2019 Covid report to see which forecasts were accurate and how they are still impacting the global hospitality industry.

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Why Your $7 Latte Is $7

EATER

That Pumpkin Spice Latte from Starbucks is going to cost you more than it used to, thanks to inflation and higher wages for workers, among other factors.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Hilton Finds Four Catalysts for Travel in 2024 Through New Trends Report

Industry Insights Lodging Magazine

MCLEAN, Virginia—According to a recent global survey conducted by Hilton and Ipsos, travelers say they will reduce other areas of personal spending to prioritize leisure travel in 2024, with a majority across generations indicating their top reason to travel in 2024 will be to rest and recharge, with more emphasis on sleep than ever before. Those insights and more were unveiled with the launch of Hilton’s third-annual trends report: “What Millennials, Gen Z, Gen X, […] The post Hilton Find

Magazine 124
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Tech to Trash Can – How Technology Is Redefining Food Waste

Modern Restaurant Management

Food waste is recognized as an endemic challenge around the world. According to Feeding America , nearly 40 percent of all food in the U.S. is wasted each year, about 119 billion pounds, estimated at over $408 billion. Wasting food while seeing people go hungry is only one aspect of the problem – consider the environmental resources needed to produce, package, and transport, and food waste grows even more concerning.

Training 186
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How can I increase direct bookings to my hotel?

eHotelier

Here's a look at ways to optimise your booking process to keep guests engaged and attract those that have been browsers to your site, but did not convert into guests.

Book 289
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Honestly, the Cheese Grotto Comes in Handy

EATER

You may not think you need another thing on your counter, but what if that thing has cheese in it? | Cheese Grotto Maybe you don’t need an at-home cheese cave, but you should want one When I was first sent the Cheese Grotto after signing up for a cheese tasting, I thought, this is ridiculous. I have a small kitchen, so I find I have to be judicious about appliances and kitchenware — it was a whole thing to admit that yes, I may need to finally make room for a blender.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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HB Exclusive: Innovation and collaboration keys to labor challenges

Hotel Business

Workforce automation company Unifocus convened a dozen C-Suite brand executives, owners and industry influencers to focus on the labor crisis at The Lodging Conference in Phoenix. Moderated by Michael Frenkel, president, Travel Conversations LLC, the panel included Brian Kirkland, CIO, Choice Hotels; Bharat Patel, chairman, AAHOA; Neal Patel, immediate past chair, AAHOA; Chris Trick, CMO, Sonesta; Todd Felsen, CEO, OTH Hotels; Chris Henry, CEO, Majestic Hospitality Group; Peter Kressaty, chief c

Training 116
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Personalizing the Dining Experience Through Music (Podcast)

Modern Restaurant Management

In this episode of The Main Course , hosted by MRM Executive Editor Barbara Castiglia examines music and its impact on the dining experience with guest Ross Honey, President and CEO at TouchTunes.

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Unlocking the potential of AI and ChatGPT in your hotel

eHotelier

Let's delve into the profound impact of AI and ChatGPT on the hospitality sector and explore how you can harness their transformative potential.

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The Future of Your Local Is Hyperlocal

EATER

Modern bartending tools and techniques are allowing programs to explore more environmentally sustainable models with drinks that are actually, well, good.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Help safeguard your hotel fitness center

Hotel Business

We all know accidents do happen, but we seldom expect them to take place in a setting that is supposed to be a sanctuary of rest, relaxation and recharging. Unfortunately, as much as hotels want to create an environment that allows people to escape their problems, the hotel industry is not exempt from the potential of a mishap or a dangerous situation.

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LSM in Action: A Restaurant Brand’s Secret Weapon

Modern Restaurant Management

Ray Kroc, McDonald’s Founder/Fast Food Innovator, said it best, “Look after the customer and the business will take care of itself.” This business is all about people. You have to be able to adapt, evolve and ignite areas of the business with customers always being at the forefront of decisions being made. Engaging with customers on a local level is crucial for achieving long-term success, especially in a customer-driven competitive market.

Marketing 177
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Hilton debuts in Yala with opening of Hilton Yala Resort

eHotelier

Leading global hospitality company Hilton today announced the opening of Hilton Yala Resort, marking Hilton’s third flagship-branded property in Sri Lanka. Just outside Sri Lanka’s Yala National Park and surrounded by lush greenery, the resort provides an elevated escape for guests seeking adventure and relaxation, with a vast view that overlooks the Indian Ocean.

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Three New Cookbooks Put Corn in the Spotlight

EATER

Lille Allen/Eater Each offers inspired reflections on the origins of the ancient food and global commodity Corn has become an activity and identity as much as an ingredient in the United States. It is the star of summer barbecues, grilled and golden, glistening and glittery with butter and salt. It is the setting of autumn’s agri-tainment as people of all ages navigate stalks of the stuff mowed into mazes.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Leading Vendors Discuss the Latest Advancements in Building Management Software

Technology: Lodging Magazine

Over the past few years, the centralized, digital control and oversight of building systems such as HVAC, lighting, and locks has evolved to the point where the hospitality industry is talking about “smart buildings”—not just smart guestrooms. By using a building management platform, staff can control these systems remotely and receive real-time reports on their performance.

Magazine 111
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Survey: Boston priciest U.S. city for hotel stays

Hotel Business

Boston is the most expensive city in the U.S. for hotel accommodation, according to a new survey by Cheaphotels.org. The survey compared hotel rates across 50 U.S. destinations during October 2023—the month when hotel prices in most American cities tend to be at their highest. Only centrally located hotels with a 3-star rating or more were considered for the survey.

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Introducing Sleap.io: The First Web3 Hotel Booking Platform

Hospitality Net

Excitement abounds at Sleap.io with the introduction of an unprecedented Web3 hotel booking interface. Sleap.io takes a bold step into the travel future, weaving together advanced decentralized technology and cryptocurrency, setting a new standard in user experience.

Book 111
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A Sweet and Sour Cabbage Soup Recipe From a Legendary Chicago Cafe

EATER

Carolina Rodriguez/Phaidon In Jason Hammel’s new “The Lula Cafe Cookbook,” soup tells a story and warms the soul Jason Hammel has told the story of how he started the Lula Cafe so many times, it verges on legend. It would take a worldwide pandemic for him to finally write it down. Now, 24 years after the restaurant — considered one of Chicago’s finest — first opened, The Lula Cafe Cookbook: Collected Recipes and Stories is finally here.

Book 113
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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.