InnQuest
OCTOBER 17, 2023
Overbooking is a common problem in the hospitality industry, causing major issues for both – hoteliers and guests. Striking the perfect balance between fully booked rooms and avoiding overbooking can be a challenging task. This is why our guide discusses how to avoid overbooking in hotels. As is known, overbooking can be a delicate issue for hotels, as it causes disgruntled guests who are unable to check into their rooms.
eHotelier
OCTOBER 18, 2023
The psychology of colour significantly impacts how guests perceive the world of hotel design. Each colour, when skillfully blended, can evoke strong feelings, create moods, and leave an enduring impression.
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Hospitality Magazine
OCTOBER 18, 2023
City fringe restaurant Beckett’s has confirmed it the appointment of a new head chef and restaurant manager. The Sydney eatery opened its doors back in 2021, serving classic Euro cuisine in Glebe. And now Julien Ombredane will usher the restaurant into its next chapter as head chef after time at QT Sydney and the InterContinental in Marseille, France.
Modern Restaurant Management
OCTOBER 16, 2023
The last few years have not been easy for several key industries in the U.S., including restaurants. According to CNN, there are fewer U.S. restaurants today than in 2019 and it is not clear when —if ever — they’re coming back. In 2022, there were about 631,000 restaurants in the United States. That’s roughly 72,000 fewer than in 2019.
Speaker: Amanda Adams, Fractional CFO, CPA
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
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EATER
OCTOBER 19, 2023
With gender-affirming ID checks and de-escalation tactics that avoid police intervention, these individuals are reshaping nightlife security to better serve the LGBTQ+ community.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
Lodging Magazine
OCTOBER 19, 2023
While today’s hotel guests largely use electronic access cards to enter assigned guestrooms, hundreds to thousands of mechanical keys are essentially used daily on hotel properties. Housekeeping staff use keys for access to guestrooms to perform job duties. Hotel security, maintenance staff, and hired contractors also use keys for access to equipment, maintenance, supply rooms, fleet vehicles, and guestroom emergencies.
Modern Restaurant Management
OCTOBER 20, 2023
Rebranding is the process of creating a new identity both visually and strategically through a new logo, website, and marketing strategy. Everyone from Burger King, to Chipotle, has rebranded at some point, and it often occurs in reaction to a change within the restaurant, the local area, or the customers. It’s important to start with understanding why you want to rebrand in order to drive the right kind of change.
EATER
OCTOBER 20, 2023
Lille Allen/Eater Who needs a mignardise when you can have an Andes mint? Growing up, I was lucky enough to have parents who took me out to eat. My sister and I were fairly chill as far as kids go, and my parents fancied themselves progressively “cosmopolitan,” which at the time meant treating your children like little adults and letting them taste wine and stuff.
eHotelier
OCTOBER 19, 2023
Guests are willing to pay extra for some form of guarantee that they will get a good night’s sleep. This is a huge opportunity for hotels to boost rate and carve out new product categories.
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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
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Hotel Business
OCTOBER 18, 2023
The third quarter of this year shows the top 25 U.S. markets have recovered 99.1% for group business compared to the same time in 2019, according to the Hospitality Group and Business Performance Index from Knowland and Amadeus. Group bookings are calculated using occupancy and average daily rate (ADR.) The index combines event data from Knowland with hotel booking data from Amadeus to give both individual and aggregate views of the key drivers of hotel performance and is updated on a quarterly
Modern Restaurant Management
OCTOBER 18, 2023
Finding employees willing to take on the demanding hard work of a kitchen and retaining those employees has always been a struggle, and it’s time restaurants begin looking at solutions to the problem for the next generation of chefs. This generation, Gen Z, has grown up relentlessly surrounded by technology — whether it's at-school laptops, online gaming, or digital communication, it's here to stay.
EATER
OCTOBER 19, 2023
The pastry counter at Sweet Maresa’s, an entirely vegan bakery in Kingston, New York. For peak culinary creativity, look no further than the vegan bakeshop Did you hear? Dominique Ansel introduced his first vegan Cronut. Ansel announced the one-weekend-only special on September 20, the day before its limited drop, in an Instagram post marked #ad. The Huckleberry Hound-colored rice pudding inside the pastry was brought to us by Upward SW 6239, a hue that paint conglomerate Sherwin-Williams deemed
eHotelier
OCTOBER 15, 2023
Data is essential for hospitality success. It improves decision-making, designs personalized packages, refines marketing, and enhances customer service. Here's how a hotel CRM can centralize data for optimal use.
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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
PhocusWire
OCTOBER 17, 2023
The coalition, which also includes Amazon, Glassdoor and Trustpilot, seeks to work together on developing common standards and best practices to root out fake reviews and ensure consumers can make informed purchase decisions.
Modern Restaurant Management
OCTOBER 20, 2023
2023 brought new challenges to the table for the restaurant industry, from rising food prices due to inflation to continued disruptions in the supply chain. To attract customers while accommodating tightened budgets, restaurants should consider employing marketing strategies that leverage data-driven insights to tailor messaging according to consumer needs.
EATER
OCTOBER 18, 2023
Why not just go to Olive Garden? | John Greim/LightRocket via Getty Images Once shunned by millennials, “uncool” chains are gearing up for a comeback For years, millennials were blamed for the death of the casual chain restaurant. You know the kinds of places I’m talking about — an Applebee’s, a Longhorn Steakhouse, a Chili’s. The pundits insisted that millennials wanted trendier eats, not a basket of chicken wings and a bottomless Long Island Iced Tea, and you know what?
eHotelier
OCTOBER 16, 2023
Holidaying in the metaverse - Insights - Insights While the metaverse will not replace in-person travel, it has golden potential to fuse physical and virtual environments.
Speaker: Joe Sharpe and James Carlson
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
Lodging Magazine
OCTOBER 19, 2023
ARLINGTON, Virginia—Knowland and Amadeus presented the metrics from the companies’ Hospitality Group and Business Performance Index. The third quarter of this year shows the top 25 U.S. markets have recovered 99.1 percent for group business compared to the same time in 2019. Group bookings are calculated using occupancy and average daily rate (ADR).
Modern Restaurant Management
OCTOBER 17, 2023
October is National Disability Employment Awareness Month (NDEAM), and there’s never been a better time to consider employing people with disabilities in the food service industry. The restaurant and food service industries, like many businesses that rely on hourly employees, are impacted by a significant restaurant labor shortage, low retention rates, and high absenteeism.
EATER
OCTOBER 18, 2023
Mamajuana, a drink made from rum, wine, honey and macerated botanicals has been a staple in the Dominican Republic for more than a century.
eHotelier
OCTOBER 19, 2023
Four Seasons Resort Punta Mita, a beloved five-star resort nestled along Mexico's Pacific coast, announces the appointment of Michael Rodriguez as new food and beverage director. With a dynamic career spanning more than a decade in the luxury hospitality industry, Rodriguez brings a wealth of experience, coming off back-to-back new hotel openings and a renovation.
Speaker: Igli Laci, Strategic Finance Leader
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
Hotel Business
OCTOBER 17, 2023
Choice Hotels International Inc. has revealed a proposal to acquire all the outstanding shares of Wyndham Hotels & Resorts Inc. at a price of $90 per share, payable in a mix of cash and stock. Wyndham has ended months-long negotiations with the company. Under Choice’s proposal, the $90 per share to be received by Wyndham shareholders would consist of $49.50 in cash and 0.324 shares of Choice common stock for each Wyndham share they own.
Industry Insights Lodging Magazine
OCTOBER 17, 2023
TROY, Michigan—Travel apps and websites rely on digital tools used by travelers, including QR codes used to board planes to rental car locations and digital hotel keys. Despite this critical role, according to the J.D. Power 2023 U.S. Travel App Satisfaction Study and the J.D. Power 2023 U.S. Travel Website Satisfaction Study, travel industry apps and websites lag behind their counterparts in other industries where J.D.
EATER
OCTOBER 18, 2023
Kelly Nam finishes a mugwort maple tiramisu with mugwort tea at New York City’s Joomak Banjum. | Lanna Apisukh These five chefs are pushing pastry forward, making it an especially thrilling time to order dessert Pastry chefs are back. During the pandemic, they were often the first to be cut as restaurants slimmed down operations. This meant that many of the country’s most skilled dessert makers could be found running their own pop-ups and micro-bakeries from home.
eHotelier
OCTOBER 18, 2023
Middleton Castle, a magnificent 600-year-old fortress complete with a water-filled moat and embattled parapets, is the latest jaw-dropping estate to join Europe’s largest property management company ALTIDO.
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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
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