InnQuest
OCTOBER 17, 2023
Overbooking is a common problem in the hospitality industry, causing major issues for both – hoteliers and guests. Striking the perfect balance between fully booked rooms and avoiding overbooking can be a challenging task. This is why our guide discusses how to avoid overbooking in hotels. As is known, overbooking can be a delicate issue for hotels, as it causes disgruntled guests who are unable to check into their rooms.
eHotelier
OCTOBER 18, 2023
The psychology of colour significantly impacts how guests perceive the world of hotel design. Each colour, when skillfully blended, can evoke strong feelings, create moods, and leave an enduring impression.
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Hospitality Magazine
OCTOBER 18, 2023
City fringe restaurant Beckett’s has confirmed it the appointment of a new head chef and restaurant manager. The Sydney eatery opened its doors back in 2021, serving classic Euro cuisine in Glebe. And now Julien Ombredane will usher the restaurant into its next chapter as head chef after time at QT Sydney and the InterContinental in Marseille, France.
Modern Restaurant Management
OCTOBER 16, 2023
The last few years have not been easy for several key industries in the U.S., including restaurants. According to CNN, there are fewer U.S. restaurants today than in 2019 and it is not clear when —if ever — they’re coming back. In 2022, there were about 631,000 restaurants in the United States. That’s roughly 72,000 fewer than in 2019.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
eHotelier
OCTOBER 17, 2023
By understanding the motivations behind reviews and actively seeking guest feedback, you can motivate your guests to share their positive experiences online, ultimately boosting your bookings.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
Modern Restaurant Management
OCTOBER 20, 2023
Rebranding is the process of creating a new identity both visually and strategically through a new logo, website, and marketing strategy. Everyone from Burger King, to Chipotle, has rebranded at some point, and it often occurs in reaction to a change within the restaurant, the local area, or the customers. It’s important to start with understanding why you want to rebrand in order to drive the right kind of change.
EATER
OCTOBER 19, 2023
With gender-affirming ID checks and de-escalation tactics that avoid police intervention, these individuals are reshaping nightlife security to better serve the LGBTQ+ community.
eHotelier
OCTOBER 19, 2023
Guests are willing to pay extra for some form of guarantee that they will get a good night’s sleep. This is a huge opportunity for hotels to boost rate and carve out new product categories.
InnQuest
OCTOBER 20, 2023
In today’s competitive hotel industry, staying ahead of the curve requires more than just providing excellent service; it also involves making informed decisions that impact your bottom line. One such decision that has a significant effect on hotel revenue is choosing the right Customer Relationship Management (CRM) software. In this post, we’ll explore how selecting the right CRM software can greatly impact your hotel’s ROI.
Speaker: Jennifer Hill
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
Modern Restaurant Management
OCTOBER 18, 2023
Finding employees willing to take on the demanding hard work of a kitchen and retaining those employees has always been a struggle, and it’s time restaurants begin looking at solutions to the problem for the next generation of chefs. This generation, Gen Z, has grown up relentlessly surrounded by technology — whether it's at-school laptops, online gaming, or digital communication, it's here to stay.
EATER
OCTOBER 18, 2023
Mamajuana, a drink made from rum, wine, honey and macerated botanicals has been a staple in the Dominican Republic for more than a century.
eHotelier
OCTOBER 15, 2023
Data is essential for hospitality success. It improves decision-making, designs personalized packages, refines marketing, and enhances customer service. Here's how a hotel CRM can centralize data for optimal use.
Hotelogix
OCTOBER 19, 2023
Managing daily hotel operations is undoubtedly a complex and stressful task. However, with the right technology, hoteliers can handle it easily and efficiently. Oh yes. You are right. We are talking about the Hotel Property Management System, also called the Hotel PMS System. It is THE MOST critical piece of hospitality technology solution that automates daily operations, saves time, reduces errors, and improves staff productivity.
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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
Modern Restaurant Management
OCTOBER 20, 2023
2023 brought new challenges to the table for the restaurant industry, from rising food prices due to inflation to continued disruptions in the supply chain. To attract customers while accommodating tightened budgets, restaurants should consider employing marketing strategies that leverage data-driven insights to tailor messaging according to consumer needs.
EATER
OCTOBER 20, 2023
Lille Allen/Eater Who needs a mignardise when you can have an Andes mint? Growing up, I was lucky enough to have parents who took me out to eat. My sister and I were fairly chill as far as kids go, and my parents fancied themselves progressively “cosmopolitan,” which at the time meant treating your children like little adults and letting them taste wine and stuff.
eHotelier
OCTOBER 16, 2023
Holidaying in the metaverse - Insights - Insights While the metaverse will not replace in-person travel, it has golden potential to fuse physical and virtual environments.
Hotelogix
OCTOBER 19, 2023
Hotels welcome a multitude of guests every season. Not every guest is the same. That's why segmenting guests into various categories is an instrumental approach to understanding them better. Such categorization helps in defining guest personas that further assist hotels in better marketing. Understanding Hotel Guest Personas A guest persona is created using insights from data related to guests.
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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
MEWS
OCTOBER 19, 2023
Hotel upselling is one of hospitality’s hottest topics. And with good reason – upsells drive more revenue and TRevPAR, motivate staff and personalize the guest experience. Our recent research shows that the number of guests upgrading during online check-in has almost doubled since last year, earning hoteliers an average of €30 for each upgraded reservation, with breakfast being the biggest upsell.
EATER
OCTOBER 19, 2023
The pastry counter at Sweet Maresa’s, an entirely vegan bakery in Kingston, New York. For peak culinary creativity, look no further than the vegan bakeshop Did you hear? Dominique Ansel introduced his first vegan Cronut. Ansel announced the one-weekend-only special on September 20, the day before its limited drop, in an Instagram post marked #ad. The Huckleberry Hound-colored rice pudding inside the pastry was brought to us by Upward SW 6239, a hue that paint conglomerate Sherwin-Williams deemed
eHotelier
OCTOBER 19, 2023
Four Seasons Resort Punta Mita, a beloved five-star resort nestled along Mexico's Pacific coast, announces the appointment of Michael Rodriguez as new food and beverage director. With a dynamic career spanning more than a decade in the luxury hospitality industry, Rodriguez brings a wealth of experience, coming off back-to-back new hotel openings and a renovation.
Hotelogix
OCTOBER 18, 2023
As the hospitality industry becomes increasingly complex, technology becomes essential in streamlining operations and automating processes. In this context, hotel management software has revolutionized the industry globally. Whether a small independent property or a hotel chain/group, hotel management software has empowered hoteliers to efficiently manage their end-to-end operations and improve their overall service quality.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Hospitality Magazine
OCTOBER 18, 2023
The annual The World’s 50 Best Bars list has been announced this week at a live awards ceremony in Singapore. Sydney’s Maybe Sammy made the list for the fifth time, coming in at number 15 and also awarded the title of The Best Bar in Australasia. “Vince and I continue to be humbled by the support, respect and love the industry and our guests have for Maybe Sammy,” says co-founder Stefano Catino. “We are so honoured The World’s 50 Best Bars continue to recognise the hard e
EATER
OCTOBER 17, 2023
We asked 10 of America’s top bartenders to submit their finest recipe for the Martini—then blind-tasted them all to find the best of the best.
eHotelier
OCTOBER 18, 2023
Middleton Castle, a magnificent 600-year-old fortress complete with a water-filled moat and embattled parapets, is the latest jaw-dropping estate to join Europe’s largest property management company ALTIDO.
Hotelogix
OCTOBER 18, 2023
In today's world, the hospitality industry is fiercely competitive and constantly changing. To maintain a competitive edge, as a hotel group owner, you must continually seek innovative ways to enhance performance and operations. One crucial aspect determining your success is your ability to efficiently manage daily operations across multiple properties in different areas from a central office.
Speaker: Joe Sharpe and James Carlson
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
Hospitality Magazine
OCTOBER 18, 2023
Acclaimed Sydney fine diner Tetsuya’s has extended its stay at its current location on Kent Street until July 2024. The restaurant’s site was sold back in 2018, with Tetsuya’s confirming it would close in August after 22 years. However, the move was pushed with reservations released “beyond August 2023”, via Instagram in a post that confirmed “the reopening of the restaurant at our new location has been delayed” Now, it’s official – Tetstuya&
eHotelier
OCTOBER 19, 2023
Fairmont Hotels & Resorts, a global leader in luxury hospitality, is delighted to announce the appointment of Nils-Arne Schroeder as the Senior Vice President of Operations for the Asia Pacific and Middle East regions.
Hotelogix
OCTOBER 18, 2023
Staying ahead in the rapidly evolving hospitality industry requires embracing technological advancements that enhance guest experiences and streamline operations. One such innovation is the Hotel POS (Point of Sale) system, a robust solution that has revolutionized how you manage your services, transactions, and overall guest satisfaction. In this blog, we will delve into the intricacies of hotel POS systems, exploring their benefits, features, types, selection criteria, implementation str
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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
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