Sat.Oct 14, 2023 - Fri.Oct 20, 2023

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How To Avoid Overbooking In the Hotel Industry

InnQuest

Overbooking is a common problem in the hospitality industry, causing major issues for both – hoteliers and guests. Striking the perfect balance between fully booked rooms and avoiding overbooking can be a challenging task. This is why our guide discusses how to avoid overbooking in hotels. As is known, overbooking can be a delicate issue for hotels, as it causes disgruntled guests who are unable to check into their rooms.

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The psychology of colour in hotel spaces

eHotelier

The psychology of colour significantly impacts how guests perceive the world of hotel design. Each colour, when skillfully blended, can evoke strong feelings, create moods, and leave an enduring impression.

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Beckett’s Glebe announces new head chef

Hospitality Magazine

City fringe restaurant Beckett’s has confirmed it the appointment of a new head chef and restaurant manager. The Sydney eatery opened its doors back in 2021, serving classic Euro cuisine in Glebe. And now Julien Ombredane will usher the restaurant into its next chapter as head chef after time at QT Sydney and the InterContinental in Marseille, France.

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MRM EXCLUSIVE: Consumer Data Analytics Reveal Dining Patterns to Attract Customers 

Modern Restaurant Management

The last few years have not been easy for several key industries in the U.S., including restaurants. According to CNN, there are fewer U.S. restaurants today than in 2019 and it is not clear when —if ever — they’re coming back. In 2022, there were about 631,000 restaurants in the United States. That’s roughly 72,000 fewer than in 2019.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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The Era of the $44 Salad Has Arrived

EATER

Salad prices are surging in D.C.

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10 Tips for a Comprehensive Hotel Key Control Policy

Lodging Magazine

While today’s hotel guests largely use electronic access cards to enter assigned guestrooms, hundreds to thousands of mechanical keys are essentially used daily on hotel properties. Housekeeping staff use keys for access to guestrooms to perform job duties. Hotel security, maintenance staff, and hired contractors also use keys for access to equipment, maintenance, supply rooms, fleet vehicles, and guestroom emergencies.

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The Recipe for Rebranding Success: Transforming Your Restaurant’s Image

Modern Restaurant Management

Rebranding is the process of creating a new identity both visually and strategically through a new logo, website, and marketing strategy. Everyone from Burger King, to Chipotle, has rebranded at some point, and it often occurs in reaction to a change within the restaurant, the local area, or the customers. It’s important to start with understanding why you want to rebrand in order to drive the right kind of change.

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Meet the People Keeping Queer Bars Safe

EATER

With gender-affirming ID checks and de-escalation tactics that avoid police intervention, these individuals are reshaping nightlife security to better serve the LGBTQ+ community.

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Hotel guestroom redesign to help insomnia sufferers

eHotelier

Guests are willing to pay extra for some form of guarantee that they will get a good night’s sleep. This is a huge opportunity for hotels to boost rate and carve out new product categories.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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ROI of CRM: Measuring the Impact on Hotel Revenue 

InnQuest

In today’s competitive hotel industry, staying ahead of the curve requires more than just providing excellent service; it also involves making informed decisions that impact your bottom line. One such decision that has a significant effect on hotel revenue is choosing the right Customer Relationship Management (CRM) software. In this post, we’ll explore how selecting the right CRM software can greatly impact your hotel’s ROI.

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Five Ways to Increase Employee Retention with the Next Generation of Chefs

Modern Restaurant Management

Finding employees willing to take on the demanding hard work of a kitchen and retaining those employees has always been a struggle, and it’s time restaurants begin looking at solutions to the problem for the next generation of chefs. This generation, Gen Z, has grown up relentlessly surrounded by technology — whether it's at-school laptops, online gaming, or digital communication, it's here to stay.

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In the Dominican Republic, Mamajuana Is a Drink, a Medicine and a Rite of Passage

EATER

Mamajuana, a drink made from rum, wine, honey and macerated botanicals has been a staple in the Dominican Republic for more than a century.

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Hospitality data: How to use it to increase revenue for your property

eHotelier

Data is essential for hospitality success. It improves decision-making, designs personalized packages, refines marketing, and enhances customer service. Here's how a hotel CRM can centralize data for optimal use.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Hotel PMS System: What is it and how does it help hotels?

Hotelogix

Managing daily hotel operations is undoubtedly a complex and stressful task. However, with the right technology, hoteliers can handle it easily and efficiently. Oh yes. You are right. We are talking about the Hotel Property Management System, also called the Hotel PMS System. It is THE MOST critical piece of hospitality technology solution that automates daily operations, saves time, reduces errors, and improves staff productivity.

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Restaurant Marketing Has Evolved: Unlock the Preferences of the Modern Customer

Modern Restaurant Management

2023 brought new challenges to the table for the restaurant industry, from rising food prices due to inflation to continued disruptions in the supply chain. To attract customers while accommodating tightened budgets, restaurants should consider employing marketing strategies that leverage data-driven insights to tailor messaging according to consumer needs.

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Andes Mints Are After-Dinner Perfection

EATER

Lille Allen/Eater Who needs a mignardise when you can have an Andes mint? Growing up, I was lucky enough to have parents who took me out to eat. My sister and I were fairly chill as far as kids go, and my parents fancied themselves progressively “cosmopolitan,” which at the time meant treating your children like little adults and letting them taste wine and stuff.

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Holidaying in the metaverse

eHotelier

Holidaying in the metaverse - Insights - Insights While the metaverse will not replace in-person travel, it has golden potential to fuse physical and virtual environments.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Unveiling Hotel Guest Personas- A Strategic Approach To Understanding Your Guests

Hotelogix

Hotels welcome a multitude of guests every season. Not every guest is the same. That's why segmenting guests into various categories is an instrumental approach to understanding them better. Such categorization helps in defining guest personas that further assist hotels in better marketing. Understanding Hotel Guest Personas A guest persona is created using insights from data related to guests.

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Front desk upsell automation | Mews webinar recap

MEWS

Hotel upselling is one of hospitality’s hottest topics. And with good reason – upsells drive more revenue and TRevPAR, motivate staff and personalize the guest experience. Our recent research shows that the number of guests upgrading during online check-in has almost doubled since last year, earning hoteliers an average of €30 for each upgraded reservation, with breakfast being the biggest upsell.

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The Wonderful, Wonkafied World of Vegan Pastry

EATER

The pastry counter at Sweet Maresa’s, an entirely vegan bakery in Kingston, New York. For peak culinary creativity, look no further than the vegan bakeshop Did you hear? Dominique Ansel introduced his first vegan Cronut. Ansel announced the one-weekend-only special on September 20, the day before its limited drop, in an Instagram post marked #ad. The Huckleberry Hound-colored rice pudding inside the pastry was brought to us by Upward SW 6239, a hue that paint conglomerate Sherwin-Williams deemed

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Michael Rodriguez appointed Food & Beverage Manager at Four Seasons Resort Punta Mita in Nayarit

eHotelier

Four Seasons Resort Punta Mita, a beloved five-star resort nestled along Mexico's Pacific coast, announces the appointment of Michael Rodriguez as new food and beverage director. With a dynamic career spanning more than a decade in the luxury hospitality industry, Rodriguez brings a wealth of experience, coming off back-to-back new hotel openings and a renovation.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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2 Aussie venues make The World’s 50 Best Bars list

Hospitality Magazine

The annual The World’s 50 Best Bars list has been announced this week at a live awards ceremony in Singapore. Sydney’s Maybe Sammy made the list for the fifth time, coming in at number 15 and also awarded the title of The Best Bar in Australasia. “Vince and I continue to be humbled by the support, respect and love the industry and our guests have for Maybe Sammy,” says co-founder Stefano Catino. “We are so honoured The World’s 50 Best Bars continue to recognise the hard e

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All you need to Know about Hotel Management Software for your Small Hotel

Hotelogix

As the hospitality industry becomes increasingly complex, technology becomes essential in streamlining operations and automating processes. In this context, hotel management software has revolutionized the industry globally. Whether a small independent property or a hotel chain/group, hotel management software has empowered hoteliers to efficiently manage their end-to-end operations and improve their overall service quality.

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In Search of the Ultimate Martini

EATER

We asked 10 of America’s top bartenders to submit their finest recipe for the Martini—then blind-tasted them all to find the best of the best.

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Norfolk castle opens doors to guests for first time

eHotelier

Middleton Castle, a magnificent 600-year-old fortress complete with a water-filled moat and embattled parapets, is the latest jaw-dropping estate to join Europe’s largest property management company ALTIDO.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.