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Rising costs, changing booking trends, good leaders, and even the weather…are just some of the things that have influenced the performance of hotels so far this year. So what are hoteliers doing to remain competitive in this climate, and what opportunities and challenges are they facing in the road ahead?
The famed Piccolina Gelato Project returns next week with a gelato line-up curated by some of Melbourne’s most talented chefs – and this time, it’s all about Aussie milk bar classics. Starting 2 October, a total of 24 limited-edition gelato flavours will be available from Piccolina’s seven locations until 26 November. This season’s participating chefs include: Jacqui Challinor (ex-Rein & La Rue); Stephen Nairn (Yugen Dining & Omnia Bistro); Philippa Sibley (
In multiple industries, employee safety can be a chief concern that requires careful consideration by employers. This can especially be the case in food service industries where employees are often in loud, busy environments while moving in and out of kitchen areas with any number of hazards. The best way to mitigate the risks for employees and reduce workplace injuries is for businesses to establish comprehensive safety training programs.
Lille Allen Who are all these wacky brand collaborations for? It was about the time that I saw the Coca-Cola Oreo flavor that I thought, Enough. Oreo has gotten a reputation for overdoing it on flavor innovations — peanut butter? Fine. Sour Patch Kids ? Leave me alone — but something about Coca-Cola Oreos, and the corresponding Coca-Cola Zero Sugar Oreo soda, made me feel like I was putting on the They Live glasses, seeing every item on the grocery shelf for the crude marketing ploy it is.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Guest data is more important than ever in hospitality today. For personalisation, efficient interactions, smooth operations… and pretty much for every area of your hospitality business.
Ouzo is set to open next week, delivering a taste of the Mediterranean to the streets of Darlinghurst. The venue is the latest venture from the team behind Tommy’s Mexican restaurants in Darlinghurst and Manly, David Cooper and Brett Ayton. During an extensive food tour across Spain, France, Greece, Italy, and Turkey, Cooper and Ayton visited numerous restaurants, from Michelin-starred eateries to hole-in-the-wall takeaways.
How do you build a company that people will love working for? That’s one of the questions chef and entrepreneur Erin Wade tackles in The Mac & Cheese Millionaire: Building a Better Business by Thinking Outside the Box. Sharing her follow-your-passion journey from corporate law to operating Homeroom, a mac and cheese restaurant, Wade offers practical and entertaining anecdotes on creating a vital company culture with meaning, purpose, and connection.
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How do you build a company that people will love working for? That’s one of the questions chef and entrepreneur Erin Wade tackles in The Mac & Cheese Millionaire: Building a Better Business by Thinking Outside the Box. Sharing her follow-your-passion journey from corporate law to operating Homeroom, a mac and cheese restaurant, Wade offers practical and entertaining anecdotes on creating a vital company culture with meaning, purpose, and connection.
Australian culinary talent Greg Malouf passed away last week at his home in Dubai at the age of 65. Malouf was born to Lebanese parents in Melbourne and went on to become a Michelin-starred and hatted chef, best known for running some of Melbourne’s most popular restaurants including O’Connell’s in the 90s and later, Momo. He was a regular on the silver screen, appearing on programs such as Food Safari , MasterChef Australia , and penned a total of eight books championing Middl
“We will be the number one restaurant in the world.” That’s what restauranteur Will Guidara wrote on a cocktail napkin whilst sitting in a hotel bar after the prestigious World’s 50 Best Restaurants awards ceremony in 2010. That year, Guidara’s Eleven Madison Park in New York had placed last on the list. There was nothing to smile about and Guidara and chef Daniel Humm needed to do a lot of work to climb the ranks of the world’s most sought-after fine dining experiences.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
This post is adapted from our “What Restaurant Employees Want” report, originally published in May 2024. Visit our page to download the full report , which features insights from 1500 active restaurant employees and industry experts. While restaurants are a transitional career for many, a group of hospitality workers still make the restaurant business their career.
This month chief engineers representing 56 hotels owned and operated by Hospitality Ventures Management Group (HVMG) met for the first time at the company’s inaugural Engineering Conference in St. Augustine, Fla.
After operating for 12 years in Surry Hills, Li’l Darlin is today opening a new outpost in Crows Nest. “We wanted to expand to Crows Nest to bring that feel we have created in Surry Hills over the bridge for more people to enjoy,” says owner Peter Augoustis. The restaurant is located close to the new Sydney Metro, which motivated Augoustis’ decision to open in the area.
Operating a successful restaurant, let alone a portfolio of restaurants, is one of the most challenging businesses in the market. A restaurant’s legal counsel can be a key advisor and ally in positioning the business for growth while helping minimize risk. But many owners are understandably intimidated by the unpredictability of the legal industry’s ubiquitous billable hour pricing model.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
Nicholas Sparks’s recipe for chicken salad is pretty straightforward, except for the Splenda. | Bettina Makalintal A recent feature of the author in the “New York Times” revealed a chicken salad recipe with a shocking secret ingredient. So of course I had to try it. Earlier this week, the New York Times ’ real estate section published a feature on Nicholas Sparks , the author of hit novels The Notebook , A Walk to Remember , and Dear John , among others.
Casona Roma Norte - the latest addition to Mexico’s distinguished Hamak Hotels collection, known for its dedication to a strong sense of place - is set to open its doors on October 1, 2024.
Il Mercato Centrale Melbourne, the anticipated Italian food market featuring 23 artisan producers, has opened its doors. The Collins Street food hub is the first international outpost of the Italian network that Umberto Montano established in Florence, Milan, Rome, and Turin. “Italian cuisine has an ancient history that has shaped the ability of its people to transform food, which is why it is considered by some to be the best in the world.
It's no secret that finding and retaining good workers is one of the biggest challenges for QSR restaurants. In 2023, the turnover rate in the industry soared to 72 percent. To learn what operators can do to recruit and retain, Modern Restaurant Management (MRM) magazine reached out to Opal Wagnac, SVP of Market & Product Strategy at isolved, who works with QSR HR practitioners.
Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
Why every hotel should connect their PMS and CRM Let’s dive into how combining these two systems can help you get closer to your guests and boost your team’s productivity.
Hotel budget season is upon us, and the hotel industry remains fixated on the usual concerns and challenges that are repeated throughout the year, such as the need for improved labor efficiency, strategies to reduce wasteful spending, technology to manage operations, and innovations to optimize revenue.
The NSW Government has announced a range of initiatives aimed at reinvigorating nightlife. The initiatives are a collaboration between government and industry to help nighttime workers, businesses, and cultural entrepreneurs thrive in the 24-hour economy. The plan will purportedly drive a range of cultural, economic, and social benefits. Upcoming initiatives include: New 24-hour economy strategy The 24-hour economy strategy originated in 2020 with the goal of establishing globally acclaimed 24-h
The traditional image of country clubs as exclusive enclaves for an older, homogeneous demographic is rapidly changing. Today’s country clubs are faced with the challenge—and the opportunity—of adapting to a more diverse and younger membership base with evolving expectations. To remain relevant and vibrant, country clubs must embrace these demographic shifts by offering a broader range of amenities, modernizing facilities, and cultivating an inclusive culture that appeals to new generations.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Online Travel Agencies (OTAs) help hotels secure more bookings by increasing their visibility globally. For small and medium-sized hotels, OTAs are crucial in reaching new guests and expanding their market. Popular OTAs like Booking.com, Expedia, Makemytrip and Agoda are common platforms that many hotels use to grow. However, partnering with OTAs involves specific agreements.
Shaping how well we execute service to our guests is a primary function of hotel and restaurant training. From the front of house to the back, and the first floor to the top floor, we support our teams on the path to guest experience and financial rewards.
Ben Hanson, nephew of pub mogul Arther Laundy, has taken the reins of a storied pub in Sydney’s Northern Beaches. Established in 1925 as The Old Rex Hotel, the pub has a rich, almost century-long history. The venue was renamed The Mona in the 1980s, before Laundy Hotels purchased it in 2014 and rebranded it The Park House. Now, local cinematographer-turned-publican Hanson has taken stewardship of the venue, reinstating legacy name ‘The Mona’ to reconnect the pub with its 1980’s era.
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
Rather than start with some glowing statistic to show the growth of wellness worldwide across various markets or industries, here’s a more profound statement: If you don’t make time for your wellness, you will be forced to contend with your illness. Each day, millions of people are acting on this principle by upgrading, updating, adjusting, tweaking and honing their lifestyles with more wellness products, habits and services in order to stave off the trip to the doctor, while also realizing othe
Online Travel Agencies (OTAs) are an essential part of the modern hotel industry, allowing hotels to reach a global audience and offering travelers the convenience of booking accommodations from anywhere, anytime. However, they come with both advantages and disadvantages. This article will explore these pros and cons of OTAs in detail: What Are Online Travel Agencies?
Lille Allen/Eater A slice of cake and glass of Champagne are customary, but some places go the extra mile I love birthdays. It’s fun to get dressed up, go to a fancy restaurant, and await the pièce de résistance: a slice of cake with a glowing candle on top and, maybe, some singing. A flute of Champagne works, too. So when I took my partner to a well-loved (and pricey) restaurant in the heart of Los Angeles’s arts district for his birthday — a neighborhood known for some of the most sought-after
Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
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