Sat.Apr 27, 2024 - Fri.May 03, 2024

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Forbes Travel Guide ratings opinion on the new relevance of luxury

eHotelier

To achieve a FTG rating is truly a rarity and an achievement that a property should cherish. Of the roughly 700,000 hotels and resorts in the world, only 0.002% of properties attain this distinction.

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Chris Lucas to open Mediterranean eatery Carlotta in Canberra

Hospitality Magazine

Chris Lucas of hospitality group Lucas Restaurants has announced he will make his first foray into the Canberra dining scene this year with the opening of Mediterranean eatery Carlotta. Slated to open in spring in the CBD’s Scotts Crossing precinct, the 150-seat Carlotta is expected to focus on local Canberran produce, boast a timeless design, contemporary menu, and vibrant energy.

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Transforming Restaurant Operations: Uniting Teams and Closing Communication Gaps

Modern Restaurant Management

Restaurants are complex businesses with many moving parts. Yet all of these parts must work together in harmony for the customer to leave the restaurant feeling satisfied, with their only hunger being to return for another visit. Unfortunately, the restaurant industry is notoriously known for being cliquish, and these cliques may not be as innocent and harmless as they may seem.

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12 types of hotel guest and how to connect with them

MEWS

Why do you need to know the different types of hotel guests? Defining your ideal hotel guest enables you to develop strategies, offers, and communications that specifically appeal to this demographic. Certain guest personas will gravitate towards your brand more than others, whether due to location or the hotel's ambiance.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Innovative promotion ideas for 2024

eHotelier

By embracing these innovative promotion ideas in 2024, hotels can differentiate themselves, attract new guests, and foster loyalty among existing clientele.

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Why Limited Time Offerings are More Than a Passing Phase

Modern Restaurant Management

Limited Time Offerings (LTOs) have been a staple of the restaurant industry, although their very nature is short-lived. For consumers, LTOs often bring to mind seasonal offerings that have become synonymous with specific times of the year. For restaurants, LTOs create new avenues to connect with customers and generate opportunities for chefs to expand offerings.

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The importance of friction in hospitality, by Richard Valtr

MEWS

Bad friction In simple terms, friction is when two opposing forces encounter each other. But, of course, the world isn’t simple – especially the world of hospitality – and so it’s important to make the distinction between good friction and bad friction.

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Beyond accommodation: six exciting traveler preferences every hotel should anticipate

eHotelier

Hotels anticipating and incorporating trends – from experiential travel to influencers, health & wellness, medical tourism, culinary experiences, and the business of worship – set a new standard for the ultimate guest experience, moving beyond mere accommodation to become architects of unforgettable journeys.

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The Mulberry Group to open Molli and Little Molli

Hospitality Magazine

The group behind Melbourne’s much-loved haunts such as Lilac Wine, Hazel, and Dessous are welcoming two new additions to the portfolio with Molli and Little Molli. The two venues will sit side-by-side on the corner of Mollison and Nicholson streets in Abbotsford and are slated to open mid-June. “We want to make Molli and Little Molli a super-approachable hub where locals can connect,” says The Mulberry Group Founder Nathan Toleman. “The sort of place you come back to because it

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Game Changing News for Brands’ Media Mix

Modern Restaurant Management

Restaurant brands need to pay attention to evolving media consumptions in order to better engage with potential customers, according to results of a year-long study conducted by Digital Turbine in collaboration with Qrious Insight. While 91 percent of people use social media, the report finds that, among QSR brand consumers, nearly four in ten social users actually spend more time playing mobile games than they do on social media.

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Was California’s Wine Revolution Just a Mirage?

EATER

A growing chorus of talented winemakers say that the economics of making wine in the state have turned the promise of the “New California” into a cautionary tale.

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Booking insights reveal the top 10 places most likely to have already booked their 2025 holiday

eHotelier

During, and immediately after the pandemic, travellers were planning their trips closer to the time of actual travel, whereas that trend is now turning around, with greater advance booking windows. Travellers are now feeling confident enough to book well in advance, and by booking now for 2025, they have plenty of time to really think about what they want to do at their destination.

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The latest US hospitality survey unveils future travel trends

Hospitality Net

Is the “hush workcation” the new vacation trend? Nearly a third of Americans admitted they’ve worked remotely on vacation without telling their bosses.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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More Mocktails on the Menu

Modern Restaurant Management

Keeping health and wellness top of mind, consumers are increasingly choosing mocktails and other non-alcoholic drinks at restaurants and at home. In fact, the market for non-alcoholic alternatives has seen consistent double-digit growth over the last five years and exceeded half a billion dollars in 2023, according to NielsenIQ. Celebrities such as Katy Perry, Blake Lively, Kylie Minogue and Bella Hadid are helping to boost the booze-free band wagon by launching non-alcoholic beverages.

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Why Does This Ice Cost $32?

EATER

Penny Pound Ice; Shutterstock A $32 bag of ice balls at Erewhon has become infamous on TikTok. The company behind it explains the science and pricing of premium ice. Here’s a fun game: Guess how much this normal, everyday item costs at Erewhon, the exclusive Los Angeles-area specialty grocery. One gallon of raw milk? $20. A single Hailey Bieber smoothie?

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Imagine a day in the life of a Revenue Manager….without using acronyms

eHotelier

Each day is a new chapter in an RM's ongoing story of navigating the complex waters of hotel revenue management. Above all is the goal of communicating with other stakeholders to drive the asset performance forward.

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What can hospitality learn from Eurovision?

MEWS

Don’t be bland Everyone has different tastes, and nothing exemplifies this like Eurovision. Past winners include perfectly pitched Swedish pop, a Portuguese-language jazz waltz and Italian glam rock. Songs that do well can come from any genre, but the key is that they commit and feel authentic.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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The New Frontier of Integrated Welltech for Hotels

Larry Mogelonsky

Every industry has its jargon and its acronyms. For hotel technologists, this is the PMS, CRS, POS, IBE, CRM, BI, AI, ML, PCI, as well as financial KPIs to monitor like GOPPAR, GSS or CPOR. While useful as heuristics for discussing business challenges, over time such technical details can unknowingly narrow one’s focus to the point where it limits one’s appreciation for concurrent trends in other industries.

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What Does Baby Reindeer Have to Say about Bartending? A Lot.

EATER

The new Netflix series captures the uncertain power dynamic and unusual level of intimacy between bartender and patron—real, illusory, performative, sometimes all three.

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IHG Hotels & Resorts opens first avid hotels and Candlewood Suites dual-branded property in North Platte

eHotelier

IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, today announced the opening of its first dual-branded avid hotels and Candlewood Suites property in North Platte, Neb., following the prototype’s launch in 2021.

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Icebergs launches bar takeover series

Hospitality Magazine

Sydney fine diner Icebergs Dining Room and Bar is gearing up to kick off its 2024 takeover bar series from this Sunday. The collaboration is now in its second year and will run until September, with some of the city’s top bar talents headlining the Bondi bar from 4pm each Sunday. “I’m super excited to be able to throw some pretty epic parties with all of our dear friends from Sydney bars,” says Bar Director Matty Opai. “Not only am I stoked to be able to give the regulars

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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What is a night audit in the hotel industry?

MEWS

What is a night audit in a hotel? A night audit is a critical process used in hotels to ensure financial accuracy, operational efficiency, regulatory compliance, and guest satisfaction. By meticulously reviewing the hotel's daily operations and transactions during off-peak hours, hotels can maintain financial integrity, mitigate risks, and optimize performance.

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5 Strategies to Build Trust as a Hospitality Employer

Horizon Hospitality

“Trust is the highest form of human motivation. It brings out the very best in people.” – Stephen R. Covey For hospitality employers looking for the magic ingredient for motivating their teams, they can look no further than trust. Trust improves retention, productivity, and morale. Without it, employees will quickly leave, or worse, stick around and perform poorly.

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Heritage-listed Launceston landmark to be reborn as 5-star Pullman hotel

eHotelier

Tasmanian urban regeneration specialists, Red Panda Property, announced today that Accor, Australia’s largest hotel operator, will manage its first hotel project - a five-star Pullman hotel in the heart of Launceston – under a hotel management agreement.

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What you need to know about working with prickly pear

Hospitality Magazine

Prickly pear is also known the Opuntioid cacti or nopal and is part of a group of perennial plants that belong to the Cactaceae subfamily. There are more than 114 nopal species grown across Central Mexico, with the Opuntia ficus indica and Opuntia matudae the most farmed. There are around 3 million hectares dedicated to nopal production in Mexico, with the plants grown on commercial farms, private properties, and in the wild.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.