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Of all the places to learn about how to successfully embed sustainability into large-scale hotel operations, few would think to start with Las Vegas. And yet, largely stemming from its desert location, water recycling and renewable energy programs have been up and running for quite some time at these casino resorts.
After its successful pop-up, French eatery and bar La Louisiane has announced it’ll be a permanent fixture of the Adelaide CBD dining scene. Adelaide-based hospitality team The Big Easy Group and La Louisiane Co-founder and chef Alexis Besseau will continue to lead the permanent haunt which will be located at the original pop-up site on King William Street. “We are very excited to present the next chapter of La Louisiane,” says Besseau. “We want to continue to bring a bit
Restaurants started using 2D barcodes (such as QR codes) at dining tables to offer digital menus and even allow patrons to order with their smartphones during the pandemic, when contactless transactions were necessary. Since then, the practice has become ubiquitous. While a QR code can connect users to a host of static information, a more powerful 2D barcode is on the horizon to offer a wider suite of capabilities with virtually unlimited data storage capacity for instantaneous retrieval with th
Marcus Eakers Despite its lame typography or weird texture, the dumbest cup in your cupboard serves an invaluable purpose The reason people often talk about having a favorite or even a “best” mug, but far less often of a favorite bowl (and hardly ever claim to have a favorite plate) is because even in these informal times, most people still buy their dishes in matching sets, whereas they accumulate mugs.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Adrian Filiuta is one of just six Master Sommeliers in the country, and now Sydneysiders can browse an expertly sourced selection spanning more than 1,000 bottles in Hunters Hill. Hunters Hill Wine Room has opened on Alexandra Street, and is the culmination of Filiuta’s extensive career in the hospitality sector. The wine professional spent 11 years at Merivale overseeing the beverage programs of more than 70 venues until his departure in 2022.
Attracting new customers is important to every business owner. While there are many marketing strategies to get customers in the door, it is just as important to create customer service strategies that keep them coming back. The restaurant industry has very low retention rates , estimated at only 55 percent. With the impact a dissatisfied consumer can have on your bottom line, it is important to create a customer service strategy that sets your restaurant apart from the competition.
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Attracting new customers is important to every business owner. While there are many marketing strategies to get customers in the door, it is just as important to create customer service strategies that keep them coming back. The restaurant industry has very low retention rates , estimated at only 55 percent. With the impact a dissatisfied consumer can have on your bottom line, it is important to create a customer service strategy that sets your restaurant apart from the competition.
New research from Journey reveals spa trends including changes to lead times, and cheapest and busiest days for spa breaks and treatments, highlighting opportunity for hotel spas to increase their revenue
In the ever-evolving landscape of the hospitality industry, the quest for higher revenue, enhanced productivity, and greater guest satisfaction is relentless. Leading the charge in this digital transformation is Velma, an AI-powered assistant designed specifically for hotels. Velma is not just any virtual assistant; it’s a game-changer, transforming online visitors into loyal guests through a […] The post Revolutionizing The Hotel Guest Experiences of Tomorrow with Velma: The AI-Powe
What is office hoteling? Office hoteling is a flexible workplace strategy that liberates employees from fixed office locations. Instead, individuals can choose to work in different spaces across various locations, accommodating flexible work arrangements such as remote work. Office spaces can be reserved in advance for extended periods.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
Photo-illustration by Lille Allen; Cadbury Creme Egg by David Cooper/Getty In the U.S., Cadbury chocolate is a uniquely seasonal treat There is no clearer sign that Easter — and thus, spring — is approaching than the appearance of Cadbury Creme Eggs on candy shelves across the country. With its ovoid chocolate shell and sweet filling, visually reminiscent of the inside of an egg, the Cadbury Creme Egg is arguably Easter’s most recognizable candy.
Hotels need to better understand the revenue being displaced by a meeting, group, or event, and balance that against the predicted income from transient guests.
Flavio Carnevale has expanded his Sydney restaurant portfolio with Martina in Rose Bay. Just like sibling venue Marta in Rushcutters Bay, Martina is showcasing Roman cuisine and offering diners a range of all-day dining options from maritozzi in the morning to pinsa at night. “My vision for Martina is a place where you can pop in at any given time and always find food, coffee, and wine,” says Carnevale.
How did Mews and Dayuse and begin? Matt : Matt: Mews started 12 years ago when Richard Valtr, our Founder, was redesigning a hotel lobby in Prague. He realized that to provide truly great hospitality, staff shouldn’t be stuck behind desks and big computer screens. They should be engaging with guests, aided by a seamless, modern solution that boosts efficiency as well as the guest journey.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
As industry leaders and trade bodies rightly advocate, the Government needs to demonstrate its commitment to the revitalisation of the hospitality sector. Failure to act now risks irreparable damage, not only to businesses but strikes a blow to the fabric of society.
Modern Australian-Italian eatery Bar Lettera is slated to open at the Citadines Walker North Sydney hotel in April. Head Chef Ryan Perry is spearheading the culinary offering after time spent across Sydney venues such as The Bridge Room, Momofuku Seiobo, Woodcut, and Longshore. “North Sydney is a brilliant place to do an opening as there’s a real opportunity to elevate the local dining scene,” says Perry. “Bar Lettera is an upmarket offering where we take Italian classics and reinterpret t
What is data sovereignty? Data sovereignty in the hospitality industry pertains to data subject to laws and regulations based on the country in which a hotel operates. This includes regulations concerning data privacy, storage, collection, processing, and distribution, as individual governments have the authority to regulate data originating within their borders.
Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
Hotel human resources and executive teams can make the best-laid plans for diversity initiatives, but they will never see success without truly inclusive hotel workplaces for their teams. This brings about two questions for hotel owners – “What does it mean to be inclusive?” and “Why should I care?”. Inclusive workplaces consist of employees who have a collective sense of belonging within an organization.
A company's website serves as a powerful conduit for customer engagement, brand representation, and revenue generation. Nowhere is this more evident than in the hospitality industry, where a hotel website frequently marks the first point of contact with potential guests. Amidst discussions on digital marketing and website management, a pivotal question emerges: where should the control over website content and functionality reside - with its creators or with the businesses they represent, such a
Daniel Rudolph has joined the team at Sydney’s Manta in Woolloomooloo as head chef. Rudolph comes from time spent working at venues such as Level 41 with Dietmar Sawyere and Peter Doyle; Sydney’s Langham Hotel; Berowra Waters Inn; and Paris’ Guy Savoy. Rudolph also owns Sushi Nori in Sydney’s north with his wife and business partner Oksana. “The opportunity to steer the menu and food vision at an independently owned venue as celebrated and as long-lived as Manta, in
José Rodriguez piping local herb cream cheese for his smoked salmon cups at Levain Artisan Breads. | Rafael Ruiz Mederos After decades of industrialized baked goods, Puerto Rico welcomes a generation of bakeries redefining the island’s traditions with local ingredients and global techniques Soft, doughy pan sobao is ubiquitous in Puerto Rico. The popular sweet bread is sold in almost every bakery, supermarket, and corner colmadito.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
The portmanteau “bleisure”—a mashup of “business” and “leisure”—denotes a phenomenon for our time, a time when technology makes it possible to work, even long-term, from locations that can be explored for pleasure when off the clock, often with partners and families. Seven hotel executives recently described for LODGING the emergence and evolution of bleisure, and how their respective properties are making the most of it: The comments of these hospitality insiders reflect the growing prevalence
Mews, the industry-leading hospitality cloud and winner of Best PMS at HotelTechAwards 2024, is being rolled out by Remington Hospitality across several of their independent hotels and resorts.
Melbourne’s Baker Bleu is expanding to open an all-day cafe and bakery in Cremorne later this year. The new location will be part of the anticipated Fortis development and will be the largest venue for the much-loved bakery that established in Elsternwick in 2016. Cremorne will be Baker Bleu’s fourth location, following its outposts in Caulfield North, Hawksburn, and Sydney’s Double Bay.
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
Hampton by Hilton celebrated the opening of its 3000th hotel. The Hampton brand is known for its several hospitality mainstays, such as hot breakfast with The Hampton Waffle, all-white bedding, and curved shower rods. In addition to the opening of its 3000th hotel, this year marks a year of milestones for Hampton, including the brand’s 40th anniversary, entry into its 40th country, and a groundbreaking entry into its fifth continent, Africa.
IHG Hotels & Resorts (IHG), today announces the availability of new prototype options for its three suites brands – Staybridge Suites, Candlewood Suites and Atwell Suites. By expanding design choice, IHG provides greater flexibility for developers across a range of site configurations and market types while also maintaining the experiences guests expect in the rapidly growing suites space.
New licensee training courses were introduced in New South Wales in 2018, to support licensees in meeting their obligations under the NSW liquor laws, while ensuring a vibrant and safe venue. Anyone who was approved as a licensee, manager or club secretary before 1 September 2018, or after this date and have not completed licensee training as required, must act this week to complete the training before 1 April 2024.
Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
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