Sat.Mar 23, 2024 - Fri.Mar 29, 2024

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Embedding sustainability into a hotel starts with leadership

eHotelier

Of all the places to learn about how to successfully embed sustainability into large-scale hotel operations, few would think to start with Las Vegas. And yet, largely stemming from its desert location, water recycling and renewable energy programs have been up and running for quite some time at these casino resorts.

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Adelaide pop-up La Louisiane returns as permanent venue

Hospitality Magazine

After its successful pop-up, French eatery and bar La Louisiane has announced it’ll be a permanent fixture of the Adelaide CBD dining scene. Adelaide-based hospitality team The Big Easy Group and La Louisiane Co-founder and chef Alexis Besseau will continue to lead the permanent haunt which will be located at the original pop-up site on King William Street. “We are very excited to present the next chapter of La Louisiane,” says Besseau. “We want to continue to bring a bit

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New 2D Barcodes Offer Easy Access to Dynamic Information for Food Traceability and More

Modern Restaurant Management

Restaurants started using 2D barcodes (such as QR codes) at dining tables to offer digital menus and even allow patrons to order with their smartphones during the pandemic, when contactless transactions were necessary. Since then, the practice has become ubiquitous. While a QR code can connect users to a host of static information, a more powerful 2D barcode is on the horizon to offer a wider suite of capabilities with virtually unlimited data storage capacity for instantaneous retrieval with th

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What is Office Hoteling and its benefits?

MEWS

What is office hoteling? Office hoteling is a flexible workplace strategy that liberates employees from fixed office locations. Instead, individuals can choose to work in different spaces across various locations, accommodating flexible work arrangements such as remote work. Office spaces can be reserved in advance for extended periods.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Consumers booking wellness treatments on shorter lead time

eHotelier

New research from Journey reveals spa trends including changes to lead times, and cheapest and busiest days for spa breaks and treatments, highlighting opportunity for hotel spas to increase their revenue

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Why a Customer Service Strategy Is Important in a Restaurant

Modern Restaurant Management

Attracting new customers is important to every business owner. While there are many marketing strategies to get customers in the door, it is just as important to create customer service strategies that keep them coming back. The restaurant industry has very low retention rates , estimated at only 55 percent. With the impact a dissatisfied consumer can have on your bottom line, it is important to create a customer service strategy that sets your restaurant apart from the competition.

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It’s Time to Embrace the ‘Bad Mug’ — Even If That Means Never Using It

EATER

Marcus Eakers Despite its lame typography or weird texture, the dumbest cup in your cupboard serves an invaluable purpose The reason people often talk about having a favorite or even a “best” mug, but far less often of a favorite bowl (and hardly ever claim to have a favorite plate) is because even in these informal times, most people still buy their dishes in matching sets, whereas they accumulate mugs.

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How hotels are maximizing Groups business in 2024

eHotelier

Hotels need to better understand the revenue being displaced by a meeting, group, or event, and balance that against the predicted income from transient guests.

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Marta restaurateur opens Martina in Rose Bay

Hospitality Magazine

Flavio Carnevale has expanded his Sydney restaurant portfolio with Martina in Rose Bay. Just like sibling venue Marta in Rushcutters Bay, Martina is showcasing Roman cuisine and offering diners a range of all-day dining options from maritozzi in the morning to pinsa at night. “My vision for Martina is a place where you can pop in at any given time and always find food, coffee, and wine,” says Carnevale.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Maximizing March Madness Profits for Restaurants Through Advanced Technology Solutions

Modern Restaurant Management

Armed with an omni-channel POS platform, restaurant operators can not only bring an immediate boost in sales during one of the busiest times of the year, but also lay the groundwork for long-term customer engagement and loyalty. With an average viewership of about 10 million , March Madness presents a prime opportunity for restaurant operators to boost revenue as consumers rush to order their favorite game-time meals.

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Revolutionizing The Hotel Guest Experiences of Tomorrow with Velma: The AI-Powered Assistant

Are Morch

In the ever-evolving landscape of the hospitality industry, the quest for higher revenue, enhanced productivity, and greater guest satisfaction is relentless. Leading the charge in this digital transformation is Velma, an AI-powered assistant designed specifically for hotels. Velma is not just any virtual assistant; it’s a game-changer, transforming online visitors into loyal guests through a […] The post Revolutionizing The Hotel Guest Experiences of Tomorrow with Velma: The AI-Powe

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Beyond survival: The need for sustainable change in UK hospitality

eHotelier

As industry leaders and trade bodies rightly advocate, the Government needs to demonstrate its commitment to the revitalisation of the hospitality sector. Failure to act now risks irreparable damage, not only to businesses but strikes a blow to the fabric of society.

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Bar Lettera to open in North Sydney in April

Hospitality Magazine

Modern Australian-Italian eatery Bar Lettera is slated to open at the Citadines Walker North Sydney hotel in April. Head Chef Ryan Perry is spearheading the culinary offering after time spent across Sydney venues such as The Bridge Room, Momofuku Seiobo, Woodcut, and Longshore. “North Sydney is a brilliant place to do an opening as there’s a real opportunity to elevate the local dining scene,” says Perry. “Bar Lettera is an upmarket offering where we take Italian classics and reinterpret t

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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How England’s Cadbury Creme Egg Became an American Easter Icon

EATER

Photo-illustration by Lille Allen; Cadbury Creme Egg by David Cooper/Getty In the U.S., Cadbury chocolate is a uniquely seasonal treat There is no clearer sign that Easter — and thus, spring — is approaching than the appearance of Cadbury Creme Eggs on candy shelves across the country. With its ovoid chocolate shell and sweet filling, visually reminiscent of the inside of an egg, the Cadbury Creme Egg is arguably Easter’s most recognizable candy.

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Navigating Spring Challenges

Modern Restaurant Management

With spring's arrival, I find myself reflecting on the myriad of challenges facing the restaurant industry. With rising salaries, inflation, and higher crime rates, it's clear that we need to adapt and innovate to thrive in this ever-changing landscape. Drawing from my 20 years in the industry and a decade of owning successful restaurants like Duck Duck Goose , Osteria Pirata , and Anchor Tavern , I'm excited to share some of the strategies I've developed a roadmap to "Spring

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From spreadsheets to AI: the new era of Revenue Management

eHotelier

Today, Artificial Intelligence (AI) is to modern revenue management what Excel was to the discipline in its nascent stages.

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Manta restaurant welcomes new head chef

Hospitality Magazine

Daniel Rudolph has joined the team at Sydney’s Manta in Woolloomooloo as head chef. Rudolph comes from time spent working at venues such as Level 41 with Dietmar Sawyere and Peter Doyle; Sydney’s Langham Hotel; Berowra Waters Inn; and Paris’ Guy Savoy. Rudolph also owns Sushi Nori in Sydney’s north with his wife and business partner Oksana. “The opportunity to steer the menu and food vision at an independently owned venue as celebrated and as long-lived as Manta, in

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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In Search of the Ultimate Old-Fashioned

EATER

We asked 10 of America’s best bartenders to submit their finest recipes for the Old-Fashioned—then blind-tasted them all to find the best of the best.

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Inspiring Hourly Workers

Modern Restaurant Management

Retaining quality staff members is always a key challenge for restaurant operators. Scott Greenberg addresses that challenge in his new book, Stop the Shift Show: Turn Your Struggling Hourly Workers Into a Top-Performing Team. Greenberg is an internationally recognized speaker, author and coach with franchise clients that include McDonalds, Great Clips, GNC, RE/MAX, Smoothie King, Global Franchise Group and many more.

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Breaking Barriers: Hotels Are Reclaiming Power in Website Management

eHotelier

A company's website serves as a powerful conduit for customer engagement, brand representation, and revenue generation. Nowhere is this more evident than in the hospitality industry, where a hotel website frequently marks the first point of contact with potential guests. Amidst discussions on digital marketing and website management, a pivotal question emerges: where should the control over website content and functionality reside - with its creators or with the businesses they represent, such a

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Interview with Founder and CEO Kristian Valk of Hotelchamp

Revfine

In this article, we interview Kristian Valk, the founder and CEO of Hotelchamp. Through Hotelchamp, Valk has combined multiple science-based methods to improve the guest experience and drive increased direct revenue for hoteliers. Can you tell us a bit about yourself? I was born and raised in the The post Interview with Founder and CEO Kristian Valk of Hotelchamp appeared first on Revfine.com.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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New-Wave Bakeries Are on the Rise in Puerto Rico

EATER

José Rodriguez piping local herb cream cheese for his smoked salmon cups at Levain Artisan Breads. | Rafael Ruiz Mederos After decades of industrialized baked goods, Puerto Rico welcomes a generation of bakeries redefining the island’s traditions with local ingredients and global techniques Soft, doughy pan sobao is ubiquitous in Puerto Rico. The popular sweet bread is sold in almost every bakery, supermarket, and corner colmadito.

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A Dual Target: Hotel Executives on What It Takes to Be ‘Bleisure’ Ready

Lodging Magazine

The portmanteau “bleisure”—a mashup of “business” and “leisure”—denotes a phenomenon for our time, a time when technology makes it possible to work, even long-term, from locations that can be explored for pleasure when off the clock, often with partners and families. Seven hotel executives recently described for LODGING the emergence and evolution of bleisure, and how their respective properties are making the most of it: The comments of these hospitality insiders reflect the growing prevalence

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Remington Hospitality chooses Mews to power its independent hotels and resorts

eHotelier

Mews, the industry-leading hospitality cloud and winner of Best PMS at HotelTechAwards 2024, is being rolled out by Remington Hospitality across several of their independent hotels and resorts.

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How to Measure The Profitability of Your Hotel Business

Revfine

Profitability is a business's ability to generate earnings from its operations over a given period. Various methods, known as profitability ratios, gauge a business's overall profitability. This article explains the different profitability ratios and explains how revenue management can positively impact profitability. Insight in Profitability Ratios Profitability ratios provide insight into how a business is The post How to Measure The Profitability of Your Hotel Business appeared first on Revfi

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.