eHotelier
APRIL 19, 2023
In a fast-paced world where guests expect self-service and personalization, lodging properties should assign resources to fully optimize their front-desk operations and deliver the attention that every guest deserves.
Boutique Hotel News
APRIL 21, 2023
IHM speaks to hospitality and real estate professionals to learn more about the sustainability initiatives implemented in their businesses, and what the industry should do to lead the way. • What is the most important sustainability measure within your business and why? Giles Beswick, chief purpose officer, Vita Group : “ The journey to net zero calls for a joined-up approach to developing and operating real estate assets sustainably.
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Hospitality Magazine
APRIL 19, 2023
Simon Rogan is globally recognised and celebrated for being a chef who creates dishes made with hyper-seasonal produce grown on neighbouring lands. Rogan has opened restaurants across London and Hong Kong during his career, but his most notable is L’Enclume in the UK. In 2022, the restaurant celebrated 20 years in business, with the anniversary coinciding with its third Michelin star — a long-term goal shared by Rogan and his team.
Modern Restaurant Management
APRIL 17, 2023
Most restaurants (76 percent) are currently using automation in three or more areas of operation and agree that certain roles are more automatable than others, according to Capterra research The survey also found that more than half of restaurant leaders say front-of-house restaurant workers can easily be automated with today’s technology, and nearly all restaurants today (96 percent) use automation tools in their back-of-house operations.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
eHotelier
APRIL 16, 2023
Hotels are among the most energy-intensive buildings, making them ideal candidates for renewable energy adoption.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
Modern Restaurant Management
APRIL 19, 2023
Text messaging is now mainstream for many restaurant and food retail businesses and their communications plans. And rightfully so. Research from Gartner has found 90 percent of all people read texts within three minutes of receipt, and notes that short message service (SMS) boasts a 98 percent open rate. It’s no surprise that restaurants big and small are tapping into text messages to reach their customers.
eHotelier
APRIL 18, 2023
For hotels, adding or deepening your non-alcohol drink menu is a great way to ensure the average cover at the onsite restaurant doesn’t suffer due to trending decline in sales of alcoholic beverages.
MEWS
APRIL 18, 2023
In 2011, Marc Andreessen's landmark essay, Software is Eating the World , boldly proclaimed that every company would eventually become a software company. Fast forward to 2023, and the world of real estate is undergoing a similar transformation, with hotels at the helm.
Hotelogix
APRIL 18, 2023
The post All about gaining operational efficiency with a multi-property management system appeared first on Hotelogix.
Speaker: Jennifer Hill
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
Modern Restaurant Management
APRIL 20, 2023
Seattle-based Floisand Studio Architects has had a long-term partnership with Pagliacci Pizza including the thoughtful reimagination of the chain's newest location across from Seattle’s Ballard Locks. The original design is a heavy timber replica of a six-beam Haida house—a traditional style of building by the Haida Tribe—which opened in 1939 as a Native American curio shop before serving as a restaurant space starting in 1945.
eHotelier
APRIL 20, 2023
It is time to review, question and rethink the entire IT stack to define a new strategy: one that puts the guest, not the property, at the center of everything.
Hospitality Magazine
APRIL 17, 2023
Everyone’s talking about ChatGPT, the online program that can read and write like a human. It can assist you with marketing, staff management, number crunching, kitchen tasks and even predict customer behaviour. It’s simple and free to use — just go to chat.openai.com Start with something simple such as asking it to write a thank-you letter to the local TAFE for sending two apprentices or request better prices from a seafood supplier as they are no longer competitive.
Fast Casual
APRIL 18, 2023
Bob Andersen, president of Great Greek Mediterranean Grill, discusses how the brand's tech integration has taken the customer journey to a new level.
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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
Modern Restaurant Management
APRIL 18, 2023
Mark Brezinski has been heralded as "the father of Dallas’ fast casual food scene" He has opened more than 50 restaurants in the DFW area including Pei Wei Asian Diner, Bengal Coast, Velvet Taco and his newest venture Bizzy Burger Merchants. Brezinski chronicles his award-winning career and the drama behind the curtain is front and center in his new book called " ForkFight!
eHotelier
APRIL 17, 2023
It might feel like procuring contractors for a hotel is a bit of a minefield, but luckily it's one you can learn to navigate with time and experience. To avoid even the smallest of dilemmas, take these tips on procuring contractors onboard and you’ll keep your hotel running smoothly and avoid any hiccups in the guest experience as well.
EATER
APRIL 20, 2023
John Blanding/The Boston Globe via Getty Images [link]
Hotelogix
APRIL 21, 2023
The post <strong>PMS for Small Hotels: How it Can Help Achieve Operational Excellence</strong> appeared first on Hotelogix.
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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
Boutique Hotel News
APRIL 21, 2023
The hype around AI and its impact on hospitality and travel shows no sign of abating. In a recent BHN webinar we explored how advanced technology is shaping hotel operational management and the guest experience. Since then, a number of travel technology companies such as Duve , Expedia and HiJiffy have launched new tools and programs powered by the generative AI tool, ChatGPT.
eHotelier
APRIL 19, 2023
Hyatt Hotels Corporation announced today the official opening of a vibrant new boutique hotel, The Pell, a part of the JdV by Hyatt brand. The property, which is managed by Highgate, is located on Rhode Island’s historic Aquidneck Island, minutes from Newport and with endless unique attractions and activities. Unveiling the completion of a nine-million-dollar renovation boasting a modern bohemian design, The Pell is a true reflection of the coastal neighborhood in which it resides.
MEWS
APRIL 20, 2023
PMS technology is the driving force behind a seamless guest journey. Regardless of size, all properties benefit from a system that simplifies and automates hotel operations. Great PMS technology lets you focus on what matters most: creating an unforgettable guest experience.
Hospitality Magazine
APRIL 19, 2023
The Fair Work Ombudsman is making surprise inspections in Newcastle this week to ensure businesses are complying to workplace regulations. Around 50 food outlets in Cameron Park, Broadmeadow, Hamilton, Islington, Maryland, Mayfield and Merewether will receive a visit from Fair Work inspectors this week, who will be speaking to owners and managers as well as employees.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Boutique Hotel News
APRIL 21, 2023
US: Real estate investment manager Adventurous Journeys (AJ) Capital Partners has acquired a plot of land in Austin which will encompass a new-build property part of Graduate Hotels. Graduate Austin, located at Guadalupe Street and West 18th Street, is expected to open in 2025. The 18-storey hotel will feature a ground floor cafe and lobby bar, fitness centre, meeting and event space, and a rooftop restaurant, bar, and swimming pool.
eHotelier
APRIL 17, 2023
eHotelier, a leading hospitality training and education solutions provider, has released a new report on the state of hospitality skills worldwide. Based on a global survey of professionals in the industry, the report highlights the current skills gaps and training needs in the hospitality sector. The survey was conducted over the past six months in.
MEWS
APRIL 18, 2023
Hotel housekeeping costs per room must be considered when discussing profitability. As you know, labor costs make up a large chunk of a hotel’s operating fees. Being able to determine what the cost of labor is per room will help you optimize revenue per available room and maximize profitability.
Hospitality Magazine
APRIL 19, 2023
Japanese brand Nana’s Green Tea arrived in Sydney just over two months ago, choosing Chatswood’s Interchange as the location for its first Australian store. The matcha-centric tea house concept was founded in Tokyo before expanding outside Japan to 16 other locations. Nana’s green tea works with farmers to produce organic rice and Japanese tea which is used across the stores. “I think Japanese food culture is the foremost in the world in all its aspects, such as quality,
Speaker: Joe Sharpe and James Carlson
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
Boutique Hotel News
APRIL 20, 2023
EMEA: Customer experience platform Alliants has named Amer Latif as vice president of sales for Europe, Middle East and Africa (EMEA). Latif will focus on building relationships with Alliants’ existing customers as well as developing key markets, leading and supporting the company’s sales team. Previously, Latif held positions at Travelzoo as head of business development, and Sonocent as vice president of sales.
eHotelier
APRIL 20, 2023
The Kimpton Brice - the charming boutique hotel capturing the heartbeat of Savannah’s historic landmark district - proudly announces Jason Gifford as General Manager. In this role, Gifford will be responsible for managing the hotel’s day-to-day success, overseeing all operational aspects of the 145-room hotel including everything from sales and marketing to food and beverage - including its on-site restaurant, Pacci - while maximizing company revenue.
Horizon Hospitality
APRIL 18, 2023
When travelers think of independent hotels, they imagine quaint B&Bs, historical community gems, and charming settings. For the growing number of travelers seeking a unique experience, this is perfect. Amid the noise of Online Travel Agencies (Expedia, Kayak, etc.), branded hotels, and sponsored ads, how can small properties stand out? Here are five ways for small independent hotels to boost their digital marketing: Step into Your Guests’ Shoes Branch out to newer Social Platforms Keep info
Hospitality Magazine
APRIL 19, 2023
The team from South Melbourne’s Half Acre is behind the all-day eatery Cityfields which is the latest addition to the growing leisure and dining precinct. Cityfields’ ground floor hosts public bar, restaurant, two alfresco dining spaces and private dining and event space The Long Room. Upstairs is set to open in May, but will host the terrace dining Room, bar, rooftop garden and private dining room boasting city skyline views.
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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
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