Sat.Apr 15, 2023 - Fri.Apr 21, 2023

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Virtual hotel front desk: what does it mean for your property?

eHotelier

In a fast-paced world where guests expect self-service and personalization, lodging properties should assign resources to fully optimize their front-desk operations and deliver the attention that every guest deserves.

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Earth Day action: Sustainability in hospitality and real estate

Boutique Hotel News

IHM speaks to hospitality and real estate professionals to learn more about the sustainability initiatives implemented in their businesses, and what the industry should do to lead the way. • What is the most important sustainability measure within your business and why? Giles Beswick, chief purpose officer, Vita Group : “ The journey to net zero calls for a joined-up approach to developing and operating real estate assets sustainably.

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What to expect from Simon Rogan’s Michelin-star pop-up

Hospitality Magazine

Simon Rogan is globally recognised and celebrated for being a chef who creates dishes made with hyper-seasonal produce grown on neighbouring lands. Rogan has opened restaurants across London and Hong Kong during his career, but his most notable is L’Enclume in the UK. In 2022, the restaurant celebrated 20 years in business, with the anniversary coinciding with its third Michelin star — a long-term goal shared by Rogan and his team.

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Top-Effective Tech Solutions to Improve Profits

Modern Restaurant Management

Most restaurants (76 percent) are currently using automation in three or more areas of operation and agree that certain roles are more automatable than others, according to Capterra research The survey also found that more than half of restaurant leaders say front-of-house restaurant workers can easily be automated with today’s technology, and nearly all restaurants today (96 percent) use automation tools in their back-of-house operations.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Implementing renewable energy in hotels

eHotelier

Hotels are among the most energy-intensive buildings, making them ideal candidates for renewable energy adoption.

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More Trending

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Public hospitality group buys Maybe Sammy portfolio

Hospitality Magazine

Public has confirmed it has acquired The Maybe Group, the force behind one of The World’s 50 Best Bars Maybe Sammy. The Sydney-based group is a relative newcomer on the scene, launching just over a year ago with The Strand Hotel, followed by venues including Oxford House, the Lady Hampshire as well as El Primo Sanchez, a collaborative project with The Maybe Group, which opened in February. “Public has grown at an incredible pace over the past 12 months and we are continuing this traj

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How to Make Sure Texts Reach Customers

Modern Restaurant Management

Text messaging is now mainstream for many restaurant and food retail businesses and their communications plans. And rightfully so. Research from Gartner has found 90 percent of all people read texts within three minutes of receipt, and notes that short message service (SMS) boasts a 98 percent open rate. It’s no surprise that restaurants big and small are tapping into text messages to reach their customers.

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Here’s why hotels now need alcohol alternatives

eHotelier

For hotels, adding or deepening your non-alcohol drink menu is a great way to ensure the average cover at the onsite restaurant doesn’t suffer due to trending decline in sales of alcoholic beverages.

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Hotels and the future of mixed-use spaces

MEWS

In 2011, Marc Andreessen's landmark essay, Software is Eating the World , boldly proclaimed that every company would eventually become a software company. Fast forward to 2023, and the world of real estate is undergoing a similar transformation, with hotels at the helm.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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All about gaining operational efficiency with a multi-property management system

Hotelogix

The post All about gaining operational efficiency with a multi-property management system appeared first on Hotelogix.

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Honoring the Legacy of a Historic Structure

Modern Restaurant Management

Seattle-based Floisand Studio Architects has had a long-term partnership with Pagliacci Pizza including the thoughtful reimagination of the chain's newest location across from Seattle’s Ballard Locks. The original design is a heavy timber replica of a six-beam Haida house—a traditional style of building by the Haida Tribe—which opened in 1939 as a Native American curio shop before serving as a restaurant space starting in 1945.

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Now is the time for a restart in hotel tech

eHotelier

It is time to review, question and rethink the entire IT stack to define a new strategy: one that puts the guest, not the property, at the center of everything.

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Is ChatGPT relevant for restaurants?

Hospitality Magazine

Everyone’s talking about ChatGPT, the online program that can read and write like a human. It can assist you with marketing, staff management, number crunching, kitchen tasks and even predict customer behaviour. It’s simple and free to use — just go to chat.openai.com Start with something simple such as asking it to write a thank-you letter to the local TAFE for sending two apprentices or request better prices from a seafood supplier as they are no longer competitive.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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How Great Greek Mediterranean Grill used technology to upgrade ordering experience

Fast Casual

Bob Andersen, president of Great Greek Mediterranean Grill, discusses how the brand's tech integration has taken the customer journey to a new level.

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‘ForkFight’ – Go Behind the Curtain of Dallas’ Fast Casual Food Scene

Modern Restaurant Management

Mark Brezinski has been heralded as "the father of Dallas’ fast casual food scene" He has opened more than 50 restaurants in the DFW area including Pei Wei Asian Diner, Bengal Coast, Velvet Taco and his newest venture Bizzy Burger Merchants. Brezinski chronicles his award-winning career and the drama behind the curtain is front and center in his new book called " ForkFight!

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7 tips for procuring contractors for a hotel

eHotelier

It might feel like procuring contractors for a hotel is a bit of a minefield, but luckily it's one you can learn to navigate with time and experience. To avoid even the smallest of dilemmas, take these tips on procuring contractors onboard and you’ll keep your hotel running smoothly and avoid any hiccups in the guest experience as well.

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Employees Allege Rampant Workplace Harassment From Boston Restaurant Icon Barbara Lynch

EATER

John Blanding/The Boston Globe via Getty Images [link]

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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PMS for Small Hotels: How it Can Help Achieve Operational Excellence

Hotelogix

The post <strong>PMS for Small Hotels: How it Can Help Achieve Operational Excellence</strong> appeared first on Hotelogix.

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AI, oh my!

Boutique Hotel News

The hype around AI and its impact on hospitality and travel shows no sign of abating. In a recent BHN webinar we explored how advanced technology is shaping hotel operational management and the guest experience. Since then, a number of travel technology companies such as Duve , Expedia and HiJiffy have launched new tools and programs powered by the generative AI tool, ChatGPT.

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Introducing The Pell, the First JdV by Hyatt Hotel in Rhode Island

eHotelier

Hyatt Hotels Corporation announced today the official opening of a vibrant new boutique hotel, The Pell, a part of the JdV by Hyatt brand. The property, which is managed by Highgate, is located on Rhode Island’s historic Aquidneck Island, minutes from Newport and with endless unique attractions and activities. Unveiling the completion of a nine-million-dollar renovation boasting a modern bohemian design, The Pell is a true reflection of the coastal neighborhood in which it resides.

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The evolution of the PMS technology in the hotel sector

MEWS

PMS technology is the driving force behind a seamless guest journey. Regardless of size, all properties benefit from a system that simplifies and automates hotel operations. Great PMS technology lets you focus on what matters most: creating an unforgettable guest experience.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Fair Work inspectors target Newcastle venues

Hospitality Magazine

The Fair Work Ombudsman is making surprise inspections in Newcastle this week to ensure businesses are complying to workplace regulations. Around 50 food outlets in Cameron Park, Broadmeadow, Hamilton, Islington, Maryland, Mayfield and Merewether will receive a visit from Fair Work inspectors this week, who will be speaking to owners and managers as well as employees.

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Graduate Hotels to launch in Austin 2025

Boutique Hotel News

US: Real estate investment manager Adventurous Journeys (AJ) Capital Partners has acquired a plot of land in Austin which will encompass a new-build property part of Graduate Hotels. Graduate Austin, located at Guadalupe Street and West 18th Street, is expected to open in 2025. The 18-storey hotel will feature a ground floor cafe and lobby bar, fitness centre, meeting and event space, and a rooftop restaurant, bar, and swimming pool.

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The industry’s future skills needs

eHotelier

eHotelier, a leading hospitality training and education solutions provider, has released a new report on the state of hospitality skills worldwide. Based on a global survey of professionals in the industry, the report highlights the current skills gaps and training needs in the hospitality sector. The survey was conducted over the past six months in.

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Simple Ideas for Independent Hotels to Boost Their Digital Marketing

Horizon Hospitality

When travelers think of independent hotels, they imagine quaint B&Bs, historical community gems, and charming settings. For the growing number of travelers seeking a unique experience, this is perfect. Amid the noise of Online Travel Agencies (Expedia, Kayak, etc.), branded hotels, and sponsored ads, how can small properties stand out? Here are five ways for small independent hotels to boost their digital marketing: Step into Your Guests’ Shoes Branch out to newer Social Platforms Keep info

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.