Sat.May 13, 2023 - Fri.May 19, 2023

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Top factors that drive tourism industry growth: 2023

eHotelier

Tourism is one of those sectors which can benefit a country’s economy but only if consistent steps are taken for promoting and developing it.

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Chris Budicin joins Mulberry Group’s Hazel as head chef

Hospitality Magazine

Melbourne’s Hazel restaurant has welcomed new head chef Chris Budicin to lead the kitchen. Budicin has worked in acclaimed restaurants across the globe throughout his career including Rockpool Bar & Grill, Movida Aqui, Spice Temple, and City Larder in Melbourne as well as a stint at the lauded River Cafe in London where he gained an appreciation for fine produce.

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What’s Next for the Restaurant Delivery Trend?

Horizon Hospitality

As many industry professionals predicted, food delivery is here to stay in the post-pandemic restaurant industry. However, there are a few caveats that surprised the industry. Between third-party delivery services stalling, full-service restaurants dropping delivery service, and consumers spending more consciously, food delivery has become a more complicated trend to forecast.

Budgeting 246
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Transform Your Hotel's Customer Service with ChatGPT

Soft Inn

The customer service game is being changed with ChatGPT existing. Hoteliers should take note on how ChatGPT can transform their customer service for the better.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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10 smart hotel cost control ideas to save money

eHotelier

Cost can always be reduced, but how does this multi-facted issue impact your day-to-day operations and how will it reflect on your guest experience? Here are ways to turn cost issues into a competitive advantage.

Marketing 325

More Trending

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Five Ways to Enhance and Improve the Takeout and Delivery Customer Experience

Modern Restaurant Management

Less than two decades ago, restaurant-quality meal delivery was largely limited to pizza and Chinese takeout. Today, the global food delivery app industry is predicted to reach $320 billion by 2029 — up from $140 billion in 2022. Consumers crave convenience. As such, implementing a robust food delivery and takeout service has become critical for restaurants’ longevity and success.

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The Giant Jiggly Crystal Meatball Is the Ultimate Taiwanese Snack

EATER

Crystal meatballs ready to be cooked at Da Zhu Taiwanese Meatball. Though Taiwan boasts a lot of great foods, the hefty, chile-glazed, dumpling-like meatball reflects the island’s culinary history and terroir, from the sweet potato starch wrapper to the bamboo and pork filling In the central Taiwanese city of Changhua, just next door to Taichung, one of the alleged birthplaces of bubble tea, shops and stalls serve another local snack that looks a lot like a giant translucent boba.

Marketing 145
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The future of career advancement in the hospitality industry: trends and predictions

eHotelier

Technological advancements, changes in consumer preferences and needs, and sustainability concerns are driving massive changes in the industry, leading to new job roles and career advancement opportunities. However, it is more apparent than ever that professionals will need to up their game, adapt and upskill continuously to thrive.

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Zeal Hotels signs with IHG for first net zero carbon hotel  

Hotel Owner

Zeal Hotels has signed a new agreement with IHG Hotels and Resorts for its first net zero carbon hotel. The hotel will mark both companies’ first lifecycle net zero carbon hotel. It will be aligned with the UK Green Building Council’s framework definition of net zero carbon buildings, and is set to open next year. It will be managed by Valor Hospitality.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Restaurants with Strong Brand Identities Captivate Gen Z

Modern Restaurant Management

Born between 1997 and 2012, Generation Z is a demographic known for being tech-savvy and socially conscious. As one of the largest generations of consumers, they continually influence the ways restaurants innovate, and there are identifiable characteristics that differentiate Gen Z consumers from their older counterparts. Here are the biggest takeaways for how restaurants can engage with Gen Z in ways that create a competitive advantage.

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This San Francisco Restaurant Is Getting Slammed for Being the Site of an Anti-Trans Event

EATER

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Events 135
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How revenue-critical employees contribute to the hotel’s success

eHotelier

By understanding the roles and responsibilities of each revenue-critical employee in growing revenue, increasing forecasting accuracy, and preventing revenue leaks, hoteliers can foster a collaborative and proactive approach to optimizing their hotel's overall financial performance.

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YOTEL reveals Thai debut in Bangkok 2025

Boutique Hotel News

Thailand: New build hotel YOTEL Bangkok will be located in south Sukhumvit in the city’s cybertech district Cloud 11, and is set to open in 2025. YOTEL Bangkok forms part of Cloud 11 – a 250,000 square-metre, ground-up, mixed-use development designed by Snøhetta in collaboration with A49 Architects. Thai real estate developer Magnolia Quality Development Corporation Limited (MQDC) is overseeing the project.

Concierge 130
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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Designing Super Sustainable Restaurant Kitchens

Modern Restaurant Management

As extreme weather and climate change continue to make headlines, restaurant owners are recognizing the impact their commercial kitchens have on the environment, with their enormous quantities of waste and carbon emissions. According to the United Nations , the food sector (from production to consumption, including processing, transport and packaging) accounts for 30 percent of the world's total energy consumption and around 22 percent of total greenhouse gas (GHG) emissions.

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Hostel pricing strategies | Tips and best practices

MEWS

Having a robust hostel pricing strategy is essential to a hostel's profitability. You want to find the price that gives you a competitive edge but isn't too high to scare away potential guests. It will depend upon the hostel location, the type of guests, your competitive set, how well your hostel is rated and market trends.

Pricing 130
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3 communication trends hoteliers must consider for their 2023 strategies

eHotelier

The basis for building a communication strategy is understanding how guest expectations have changed and what they want you to value. Here's a look at those expectations in detail to help you understand how hoteliers can adopt strategies to meet them and the role of communication plays in their success.

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Langham Hospitality promotes van den Oord to CEO

Boutique Hotel News

Worldwide: Luxury hotel company Langham Hospitality Group has promoted its regional VP of EMENA, Bob van den Oord , to chief executive officer (CEO). Van den Oord will succeed current CEO Brett Butcher, who came to the role in summer 2021. Butcher will retain responsibilities with Langham’s parent company Great Eagle Holdings as well as CEO of the Listed Langham Hospitality Investment Ltd.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Payment Security: Does the Hospitality Industry Need to Improve Customer Data Measures?

Modern Restaurant Management

Accepting fast payments has, after all, always been crucial in hospitality businesses. If there’s a long line – in a cafe, a pub, or a restaurant, for example – customers need to be able to pay quickly and securely. Quickly – and securely. The advent (and continuing evolution) of contactless technology has ticked the first box.

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Melbourne’s Axil Coffee is coming to Brisbane

Hospitality Magazine

Queenslanders can get a taste of the Victorian coffee specialists at a five-day pop up this month. Axil Coffee will be taking over the guest coffee bar in InterSection Project, also known as Coffee Anthology in the Brisbane CBD from 24-28 May. 2022 World Barista Champion Anthony Douglas will be on hand throughout the pop up crafting guests their morning coffee.

Magazine 130
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Announcing the Launch of White Desert World

eHotelier

The pioneers of luxury travel, White Desert, has announced the launch of another iconic guest experience, White Desert World.

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Life House adds three hotels in Texas

Boutique Hotel News

US: Tech-enabled hospitality company Life House has been selected to manage three independent hotels in Texas. Hotel Dryce (Fort Worth) and The Flats at St. Mary (San Antonio) will now be operated by Life House, with a third hotel soon to be revealed. Recently developed Hotel Dryce, located near Fort Worth’s cultural district, is owned by Jonathan Morris and Allen Mederos.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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How QSRs Can Use Digital Signage to Increase Revenue 

Modern Restaurant Management

In today's fast-paced world, quick-service restaurants (QSRs) are constantly looking for ways to attract new customers while keeping their existing ones happy. One such method that has gained significant traction in recent years is the use of digital signage. By displaying menu items, offers, and specials on screens, QSR operators can effectively communicate with their customers and influence their purchasing decisions.

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Mary’s launches line up for food and drink festival Here Now

Hospitality Magazine

The one-day event will be held on 11 June at Macquarie Park Place in Sydney’s CBD as part of Vivid Sydney. Drinks journalist and P&V Wine and Liquor Merchants Co-Founder Mike Bennie and farmer and restauranteur Palisa Anderson have curated the line up featuring New South Wales’ best food and drink producers. Mary’s Co-Founders Jake Smyth and Keeny Graham have worked with Anderson on the food line up, which will see each venue serve up three snack-sized dishes as part of the

Events 130
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Hyatt announces the opening of four new Bulgarian Resorts

eHotelier

Hyatt Hotels Corporation today announced the openings of Secrets Sunny Beach Resort & Spa, Dreams Sunny Beach Resort & Spa, AluaSun Helios Beach, and Alua Helios Bay, representing the entry of the Inclusive Collection, part of World of Hyatt, into a third European country, complimenting the existing presence of Hyatt’s all-inclusive resort brands in Spain and Greece.

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IHG opens InterContinental hotel in Rome

Boutique Hotel News

Italy: Luxury hotel InterContinental Rome Ambasciatori Palace has opened under IHG Hotels & Resorts’ luxury and lifestyle portfolio. InterContinental Rome Ambasciatori Palace features 160 rooms and luxury suites, as well as three F&B venues: the Italian-American restaurant Scarpetta NYC, Charlie’s Rooftop, and Anita’s Bar and Lounge.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.