Sat.May 13, 2023 - Fri.May 19, 2023

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Top factors that drive tourism industry growth: 2023

eHotelier

Tourism is one of those sectors which can benefit a country’s economy but only if consistent steps are taken for promoting and developing it.

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Chris Budicin joins Mulberry Group’s Hazel as head chef

Hospitality Magazine

Melbourne’s Hazel restaurant has welcomed new head chef Chris Budicin to lead the kitchen. Budicin has worked in acclaimed restaurants across the globe throughout his career including Rockpool Bar & Grill, Movida Aqui, Spice Temple, and City Larder in Melbourne as well as a stint at the lauded River Cafe in London where he gained an appreciation for fine produce.

Magazine 246
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What’s Next for the Restaurant Delivery Trend?

Horizon Hospitality

As many industry professionals predicted, food delivery is here to stay in the post-pandemic restaurant industry. However, there are a few caveats that surprised the industry. Between third-party delivery services stalling, full-service restaurants dropping delivery service, and consumers spending more consciously, food delivery has become a more complicated trend to forecast.

Budgeting 246
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Transform Your Hotel's Customer Service with ChatGPT

Soft Inn

The customer service game is being changed with ChatGPT existing. Hoteliers should take note on how ChatGPT can transform their customer service for the better.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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10 smart hotel cost control ideas to save money

eHotelier

Cost can always be reduced, but how does this multi-facted issue impact your day-to-day operations and how will it reflect on your guest experience? Here are ways to turn cost issues into a competitive advantage.

Marketing 325

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Five Ways to Enhance and Improve the Takeout and Delivery Customer Experience

Modern Restaurant Management

Less than two decades ago, restaurant-quality meal delivery was largely limited to pizza and Chinese takeout. Today, the global food delivery app industry is predicted to reach $320 billion by 2029 — up from $140 billion in 2022. Consumers crave convenience. As such, implementing a robust food delivery and takeout service has become critical for restaurants’ longevity and success.

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The Giant Jiggly Crystal Meatball Is the Ultimate Taiwanese Snack

EATER

Crystal meatballs ready to be cooked at Da Zhu Taiwanese Meatball. Though Taiwan boasts a lot of great foods, the hefty, chile-glazed, dumpling-like meatball reflects the island’s culinary history and terroir, from the sweet potato starch wrapper to the bamboo and pork filling In the central Taiwanese city of Changhua, just next door to Taichung, one of the alleged birthplaces of bubble tea, shops and stalls serve another local snack that looks a lot like a giant translucent boba.

Marketing 145
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The future of career advancement in the hospitality industry: trends and predictions

eHotelier

Technological advancements, changes in consumer preferences and needs, and sustainability concerns are driving massive changes in the industry, leading to new job roles and career advancement opportunities. However, it is more apparent than ever that professionals will need to up their game, adapt and upskill continuously to thrive.

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Zeal Hotels signs with IHG for first net zero carbon hotel  

Hotel Owner

Zeal Hotels has signed a new agreement with IHG Hotels and Resorts for its first net zero carbon hotel. The hotel will mark both companies’ first lifecycle net zero carbon hotel. It will be aligned with the UK Green Building Council’s framework definition of net zero carbon buildings, and is set to open next year. It will be managed by Valor Hospitality.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Restaurants with Strong Brand Identities Captivate Gen Z

Modern Restaurant Management

Born between 1997 and 2012, Generation Z is a demographic known for being tech-savvy and socially conscious. As one of the largest generations of consumers, they continually influence the ways restaurants innovate, and there are identifiable characteristics that differentiate Gen Z consumers from their older counterparts. Here are the biggest takeaways for how restaurants can engage with Gen Z in ways that create a competitive advantage.

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Adnan Malik Promoted to Chief Revenue Officer of Magnuson Hotels

Hospitality Net

Magnuson Hotels is pleased to announce the promotion of Adnan Malik to the position of Chief Revenue Officer (CRO). In his new role, Malik will oversee the company’s revenue management strategy and drive initiatives to enhance revenue growth across the organization.

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How revenue-critical employees contribute to the hotel’s success

eHotelier

By understanding the roles and responsibilities of each revenue-critical employee in growing revenue, increasing forecasting accuracy, and preventing revenue leaks, hoteliers can foster a collaborative and proactive approach to optimizing their hotel's overall financial performance.

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Derry’s Ebrington Hotel to open this June after £16.5m investment

Hotel Owner

The new Ebrington Hotel in Derry is set to open at the end of June, following a £16.5m investment by Ebrington Leisure Holdings. Resting on the banks of the River Foyle, this landmark 93 bedroom hotel sits overlooking the historic walled city in one of the most iconic locations in Derry, positioned directly at the end of the peace bridge with views of the entire city.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Designing Super Sustainable Restaurant Kitchens

Modern Restaurant Management

As extreme weather and climate change continue to make headlines, restaurant owners are recognizing the impact their commercial kitchens have on the environment, with their enormous quantities of waste and carbon emissions. According to the United Nations , the food sector (from production to consumption, including processing, transport and packaging) accounts for 30 percent of the world's total energy consumption and around 22 percent of total greenhouse gas (GHG) emissions.

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IHG Announces Jolyon Bulley as Americas CEO Successor

Lodging Magazine

InterContinental Hotels Group (IHG) announced that Jolyon Bulley will succeed Elie Maalouf as Americas CEO. Bulley is currently IHG’s CEO for the Greater China region, and also the group’s transformation lead for Luxury & Lifestyle. The appointment follows the announcement on May 5 that Maalouf will become IHG’s group CEO on July 1 following Keith Barr’s decision to step down to return with his family to the United States.

Magazine 110
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STR: U.S. hotel results for week ending May 13

Hotel Business

U.S. weekly hotel performance produced mixed year-over-year (YOY) comparisons, according to STR‘s latest data through May 13. May 7-13 (percentage change from comparable week in 2022): Occupancy: 65.1% (-2.0%) ADR: $154.90 (+3.4%) RevPAR: $100.81 (+1.3%) Worsened comparisons than the week prior were expected and normal given seasonal slowing and the negative side of the Mother’s Day calendar shift.

Marketing 105
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Easyhotel Paddington to undergo £1m refurbishment

Hotel Owner

Easyhotel has announced that its Paddington site will undergo a £1m refurbishment with new rooms and communal areas. The full refurbishment is expected to be complete by September, with most of the work finished by June. The hotel is being renovated in stages to ensure that guests will not be affected. The 47-bedroom hotel, opened in 2008, is owned and operated by local businessman Ali Al Rubaye who is covering the refurbishment costs as the hotel is modernised floor by floor.

Pricing 110
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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Payment Security: Does the Hospitality Industry Need to Improve Customer Data Measures?

Modern Restaurant Management

Accepting fast payments has, after all, always been crucial in hospitality businesses. If there’s a long line – in a cafe, a pub, or a restaurant, for example – customers need to be able to pay quickly and securely. Quickly – and securely. The advent (and continuing evolution) of contactless technology has ticked the first box.

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CBRE Raises Hotel Performance Forecast to Reflect Demand and Supply Growth

Lodging Magazine

DALLAS—CBRE is again raising its forecast for hotel performance this year, as stronger-than-expected demand and more modest supply growth drive occupancy gains. CBRE has revised its forecast for 2023 revenue per available room (RevPAR) to $97.89, up 6.0 percent year-over-year, and an increase of $0.43 from its previous forecast. The positive revision is predicated on a 65-basis-point (bps) increase in expected occupancy compared with the previous forecast issued in February 2023.

Magazine 105
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Springboard adds Hotel St. Michael Prescott to portfolio

Hotel Business

Hotel management company Springboard Hospitality has added the historic Hotel St. Michael in Prescott, AZ. to its portfolio of 47 independent and branded properties in 13 states across the U.S. Located in historic downtown on the corner of Prescott’s Whiskey Row, the 70-room hotel is close to Fort Whipple Museum and Courthouse Plaza. “There’s something very special about historic hotels,” said Ben Rafter, CEO, Springboard Hospitality.

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Linden Hall Hotel appoints new general manager

Hotel Owner

Linden Hall Hotel, Golf and Spa has recently announced the appointment of Chris Maine as general manager. Bringing 19 years of industry experience and a highly coveted recognition from The Society of The Golden Keys, the professional association of hotel concierges, Maine will oversee all hotel operations and services at the luxury four-star hotel in Northumberland.

Concierge 105
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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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How QSRs Can Use Digital Signage to Increase Revenue 

Modern Restaurant Management

In today's fast-paced world, quick-service restaurants (QSRs) are constantly looking for ways to attract new customers while keeping their existing ones happy. One such method that has gained significant traction in recent years is the use of digital signage. By displaying menu items, offers, and specials on screens, QSR operators can effectively communicate with their customers and influence their purchasing decisions.

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Sustainable Tourism Guide: What is, Why Important, Examples and More…

Revfine

Increased awareness of the issues surrounding climate change, deforestation, displacement of indigenous people and the preservation of natural resources has helped to contribute to the growth of sustainable tourism, and it is essential for those in the industry to gain an understanding of the concept. In this article, you can learn about what sustainable tourism The post Sustainable Tourism Guide: What is, Why Important, Examples and More… appeared first on Revfine.com.

Article 105
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Fighting Frivolous Lawsuits: Supreme Court to Hear Landmark Hotel Case

Lodging Magazine

Picture this: A person browsing a hotel’s website studies the property online. You might think they’re carefully planning a visit, but that’s not the case. In fact, they don’t intend to show up at the establishment at all. Instead, they’re preparing to sue the hotel—and hundreds of others—in an effort to win fees just for filing the lawsuit. Situations like this are known as “tester” lawsuits, and hotels are among the thousands of businesses hurt […] The post Fighting Frivolous Lawsuits: S

Magazine 105
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Whitbarrow Resort achieves Green Key accreditation status

Hotel Owner

Whitbarrow Resort, owned by Luxury Lodges, has announced that it has received Green Key accreditation status as a result of its sustainability work. Green Key accreditation celebrates the standard for excellence in the field of environmental responsibility and sustainable operation within the tourism and leisure industry. Whitbarrow has been awarded this status due to the resorts’ involvement in initiatives, such as partnerships with local charities including Cumbria Family Support.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.