Sat.Sep 09, 2023 - Fri.Sep 15, 2023

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6 great ways to reduce absenteeism and turnover rates in the workplace

eHotelier

Absenteeism and high turnover rates are two of the most common difficulties that leaders are facing in today’s tricky employment market where employees are leaving their jobs more frequently and feeling less committed than ever before. While these phenomena are affecting all industries, the services industry is particularly hard hit.

Marketing 264
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Melbourne’s Jimmy Han crowned as Nestlé Golden Chef of the Year

Hospitality Magazine

The 22-year-old commercial cookery student at William Angliss Institute was revealed as the winner of the esteemed 2023 Nestlé Golden Chef’s Hat Award this week in Sydney. For the first time in the culinary program’s 58-year history, Han also took out the Best Savoury Dish and Best Dessert Dish awards. Han’s seasonal menu was also awarded triple gold medals across entrée, main, and dessert.

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Everything You Need To Know About Hotel Operations Management

InnQuest

At a glance: Understanding Hotel Operations Management Key Components of Hotel Operations Management Challenges in Hotel Operations Management Powerful Strategies For Effective Hotel Operations Management Conclusion About InnQuest Effective hotel operations management is crucial for orchestrating a flawless guest experience in the fast-paced hospitality sector.

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How AI Technology Can Help Restaurants Stay Open

Modern Restaurant Management

In recent years, the restaurant industry has incurred staffing issues that have closed independent establishments and franchises nationwide. With two jobs open for every jobseeker , chances are slim that human workers will fill the demand. Fortunately, the latest advances in AI technology may keep the lights on for restaurants facing staffing shortages, while also helping these businesses run more efficiently and obtain more customers.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Enhancing hotel experiences: the role of augmented reality

eHotelier

Augmented Reality is no longer a futuristic concept; it's here and ready to redefine the hotel industry. Let's divesinto specific examples of how AR can be integrated into hotels to enhance guest experiences, from seamless check-ins to interactive room features, safety measures, and even entertainment options.

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Clarissa Wei Knows All Too Well That Food Is Political

EATER

An Rong Xu /Eater In her debut cookbook, ‘Made in Taiwan,’ the journalist uses recipes to tell the story of the island’s people, and take a stand on its sovereignty “I’m not a food influencer or a professional chef,” Clarissa Wei says. “A lot of people are really good at coming up with gorgeous new recipes that no one has ever seen before. That’s not my strong suit at all.

Book 145
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Three Things Your POS Can’t Do if You Lose Internet

Modern Restaurant Management

Nearly every restaurant in the United States relies on a Point of Sale (POS) system for the majority of its front-of-house operations. That system needs access to the internet in order to keep functioning. But what happens when your restaurant suffers an internet outage, taking your POS system with it? Not only can that become frustrating for your guests, but it can also make in-house operations much more difficult.

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Putting guests first: providing an allergy-safe experience in your hotel

eHotelier

Putting guests first: providing an allergy-safe experience in your hotel - Insights - Insights Let's explore useful strategies hotels can use to go beyond the standard amenities and provide a fully customized and allergy-safe experience.

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Savannah Sexton is putting memories on the menu

Hospitality Magazine

Chef Savannah Sexton has experienced many sides of the multi-faceted industry we call hospitality. From working in hatted fine-dining restaurants to production-oriented pastry kitchens, it’s safe to say Sexton has worn many hats. After spending most of their career in the Sunshine State, Sexton has put down roots in Adelaide and is working for The Big Easy Group.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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The 16 Best Cookbooks of Fall 2023

EATER

Andrea D’Aquino /Eater New books by Sohla El-Waylly, J.J. Johnson, Molly Baz, and more provide plenty of inspiration to return to the kitchen In France, this time of year is called “la rentrée,” a term that translates to both “the return” and “back to school.” I think of it in terms of returning to the kitchen; although many of us never left, the promise of cooler temperatures, however distant, makes the idea of spending real time in proximity to an oven not only palatable but desirable.

Book 145
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Why Manual Workforce Management Processes Should be a Thing of the Past for Restaurant Owners

Modern Restaurant Management

Scheduling employees is one of the most time-intensive tasks for restaurant managers. They often have to rely on historical data to forecast customer demand, and typically can’t take into account the impact of weather and other local events on demand. Additionally, they have to remember how this demand aligns with employee skills and availability, before they begin creating shift schedules – often using pen and paper or an Excel spreadsheet.

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The Mille Club: investing at the half-mille mark

eHotelier

Memorable stays are not a merely a function of expensive capex elements, but rather, the attention to detail that guests can experience at each of the five milestones of the stay.

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Unique Direct Booking Perks: The Power of Travel Assistance Insurance

Revfine

Today, as travelers seek a blend of convenience, security, and added value, hoteliers can distinguish themselves by providing incentives that resonate deeply with potential guests. Travel assistance insurance has emerged as a powerful tool that not only sets hotel’s direct channel offerings apart but also empowers guests with peace of mind and solidifies a brand's The post Unique Direct Booking Perks: The Power of Travel Assistance Insurance appeared first on Revfine.com.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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What We Lost in the Lahaina Fire

EATER

Lille Allen/Eater The fire razed Maui’s densest dining town, destroying the fifth-generation-owned Nagasako Okazuya Deli, Maui’s oldest dive bar, the pickle mango stand on Front Street, and so much more Throughout its centuries-long history, Lahaina has been many things to many people: a royal residence, a missionary post, a hard-partying harbor town, a tourist trap.

Workshop 137
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What Families Want from Kid-Friendly Restaurants

Modern Restaurant Management

The fast casual restaurant segment has seen tremendous success and growth in recent years. According to Circana, Inc./CREST®, while overall restaurant traffic was down four percent in 2022 compared to 2019, fast casual traffic was up nine percent. But there’s one area in which it can improve: with young families. Why should fast casuals work on improving with young families?

Marketing 197
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Five ways hotel PMS technology is saving independent hotelier operations

eHotelier

Modern all-in-one PMS technology is helping operators of all sizes bridge the gap in capabilities between independent hoteliers and big brands, providing support from training to disaster recovery.

Training 278
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Forecast for new hotel openings in the Americas through 2025

Hotel Business

In the latest Hotel Construction Pipeline Trend Reports from Lodging Econometrics (LE), the total Americas—comprising the U.S., Canada and Latin America—hotel construction pipeline stands at 6,399 projects/785,897 rooms. The U.S. has 5,572 projects/660,061 rooms; Canada has 275 projects/37,359 rooms; and Latin America has 552 projects/88,477 rooms currently in their respective pipelines.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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‘We Need to Feed People — Thousands of People’

EATER

Chef Hui has prepared more than 100,000 meals out of Maui’s culinary school kitchen. | Brendan Smith/Chef Hui Weeks after the Maui fires, Hawaiʻi chefs continue to cook for displaced people while trying to keep their own restaurants afloat On the morning of August 8, chef Isaac Bancaco rode his bike to Pacific’o on the Beach, the upscale Pacific Rim restaurant he helmed on Front Street, on Lahaina’s historic waterfront.

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MRM EXCLUSIVE: New Research Reveals Restaurant Managers Are Key Ingredient in the Recipe for Staff Retention

Modern Restaurant Management

Restaurant employees play an integral role in the dining experience, representing the building blocks of delightful guest experiences, ultimately creating loyal patrons who come back for more. However, in today's economic environment, restaurant staffing is being put to the test, posing a bigger challenge today than ever before. Restaurants not only face a labor shortage , but employee wages have been rising , and worker productivity across industries has plunged to a historical depth.

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Strategic financial planning in uncertain times

eHotelier

In the wake of the global pandemic and its impact on the hospitality industry, financial planning and revenue management have become crucial for the survival of hotels.

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Away Together, Celitech partner

Hotel Business

Away Together , a mobile application that brings all components of the travel industry together on one platform, has entered into a partnership with Celitech, an eSIM platform company focused on helping businesses offer affordable connectivity for travelers. “The second you touch down and your phone connects to a foreign tower, the exorbitant fees begin with your cellular provider,” said Al Fares, CEO, Celitech.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Keep a Rotisserie Chicken in the Fridge

EATER

In this preview from the Eater cookbook, chefs offer tips to make the most out of the grocery store’s best meal hack: a rotisserie chicken This is an excerpt from Eater’s debut cookbook. A rotisserie chicken in your fridge means you’ve got meals for a whole week. Shred the meat to bulk up salads and grain bowls, add it to noodles and sandwiches, make tacos with it, dip it in sauce for a snack.

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Who’s Winning Chicken War 2.0? How Generations, Regions, and Households Pick Their Favorites

Modern Restaurant Management

Just when you thought the chicken sandwich war was over, QSRs reignited the battle with new product launches. In late August, Chick-fil-A launched its first-ever chicken sandwich variation. The inventor of the chicken sandwich wasn’t the first to change it up. This year brought new entries from most of the QSR chicken contenders. With clucking back in the news, Revenue Management Solutions (RMS) asked more than 3,000 US consumers how the chicken sandwiches, nuggets and buckets (bone-in chi

Pricing 117
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Hoteliers demonstrate appetite for change

eHotelier

The evolution of F&B has been brought to the front of minds this week, as the biggest names in hospitality met in Manchester to discuss the changes that need to be made to drive positive change in the industry.

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Crawford Hoying, with Shaner Hotels, adds 14th hotel

Hotel Business

Crawford Hoying has acquired Homewood Suites by Hilton Columbus OSU in partnership with international hotel owner, operator and developer, Shaner Hotel Group. This is the 14th hotel within Crawford Hoying’s portfolio, which now includes more than 1,800 hotel keys. The hotel is located in Upper Arlington and is 10 minutes from downtown Columbus and a two-minute drive from The Ohio State University.

Events 116
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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.